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Always so lovely to receive feedback from my clients.....here's what some recent Buyers & Sellers have to say about the Nest

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The Nest has a Five Star Rating on Trustpilot, (the company don't let you us their 5 Star logo unless you subscribe and pay for their services🤣), but if you'd like to leave a Review on Trustpilot too, that would absolutely wonderful, thank you!

Carole

Absolutely in love with my Prada bag I’ve just received, packaged so well and so prettily.

Have bought and sold with the Nest, and I can’t fault it!

Shian makes you feel like you have had the designer experience without leaving home. I look forward to my next purchase with you.

Charlotte

Just to let you know, my bag arrived safely yesterday.

I love it so much! Such excellent condition and so thoughtfully packaged.

 I will treasure it.

Sarah

It’s gorgeous, I love it.

I know you said it in your write up, but it really is so much nicer in real life than the pictures illustrated. Such fantastic quality.

Thanks also for the great packaging, and all the helpful communication. You’ve been so helpful. I will definitely use The Nest again (and have already recommended you to my friends!)

Sarah x

Lesley

Dear Shian

OMG, I’m speechless.

The Bag is just beautiful and condition amazing. I Just love it and cannot wait to use it.

As always beautifully packaged too.

For that price, I cannot believe it was still sitting there. Obviously waiting for me!

Thanks again, Lesley xx

Emma

I have unwrapped my beautiful new bag.

She is utterly gorgeous.

Thank you so much.

As always the quality is wonderful as is the service.

Carys

What a fantastic buying experience! My bag was exactly as described, well packaged and really beautiful. Shian’s communication and customer service is excellent, and the addition of the NPN is wonderful so I know the exact history of my bag. I would 100% recommend, with no reservations.

Kathy

Just received the Antigony, exactly as described and perfect! Also appreciate all the wrapping and packaging (and mini choccie!).

I'm going out for a special meal on Saturday night and she will be the perfect clutch.

Thank you for such good service.

Roberta

Morning!

She’s arrived and I’m absolutely chuffed to bits.

The bag is immaculate and literally looks like brand new.

Thank you so much.

Roberta. x

Karen

Absolutely lovely Mulberry winter scarf . Gorgeous colours just right for winter.. Lovely soft & warm.

Beautifully packaged as always  with pink wrapping paper & black ribbon as if receiving a personal gift.

Thank you so much Shian x

Collette

The bag is perfect, thank you so much.

The quality, packaging, service is always second to none.

I would always buy from you over and above anyone else, the pricing is always fair too, so many people inflate the prices.

Liz

I arrived home from a tough day at work to find my beautiful bag waiting

As always I am soooooooo happy your service is amazing I really really appreciate it.

Kind regards as always

Liz xxx

Sophie

My bag arrived yesterday and I am so made up with her. It was like Christmas had come early. The way you had wrapped the package was amazing and so secure it was like trying to get into Fort Knox! From start to finish the process has been fabulous. I can’t even see the minor ‘flaws’ you described so to me she is perfect ❤️

Thank you so so much. I can’t wait to start using her and would buy from you again at the drop of a heartbeat.

Jacqui

Really really really really love my bag. It’s stunning exactly as described 

Thank you sooooo much for your excellent customer service 

Love buying bags from you! 

Sarah

Well, as of a couple of weeks ago I am the proud owner of a CHANEL...whoop whoop.  Shian was super-professional, helpful and a pleasure to deal with.  Could not recommend her more.

The bag I purchased - well...you can see how fabulous it it - I LOVE IT.  As new and just perfect.  I check Shian's stock regularly!!!

Lisa

What can I say! Absolutely amazing professional and personal customer service and support. I purchased a bag and it arrived better than described and in pictures. Shian is amazing. She kept me updated at all times. Bag arrived in prestige condition and beautifully wrapped. I could not recommend NPN and Shian enough. Highly recommended to anyone looking a beautiful bag at amazing prices. Thanks Shian x

Karen

So easy to use the website. All details clearly written and colour accurate in the photographs.

So pleased with my Lancaster red tote.

Wrapped beautifully, arrived quickly and already in use. 

Love it!

Julie

I have my Prada bag and I love it!

I can’t wait to use it.  

Thank you so much for excellent service. 

Narinder

I heard about Naughtipidgins Nest from friends who couldn't recommend it highly enough. I've had to curb my designer bag habit in recent years because my husband and I have been spending all our money doing up our listed farmhouse! The bag (a Mulberry Chiltern satchel) arrived beautifully packaged and the condition was way beyond my expectations, better than the photos. Shian is a delight to deal with - friendly and professional - and I already know I will be a repeat customer! Highly recommended..

Elizabeth

Thank you Shian, The Mulberry Seaton has arrived and is gorgeous! It looks showroom perfect and my daughter is delighted.

Although I’ve known of your company, it’s the first purchase but won’t be the last.

I’m so impressed with the presentation, the wrapping and your thoroughly professional business.

Thank you so much x

Amanda

Wow wow wow ….another stunning piece from Mulberry and NPN 🤗

Need longer arms to carry them all…but have to say the classics are the most beautiful. Thank you so much again she is fabulous and has the best home where she will be loved and used .

Sure I will be looking again very soon 😳😀

Wendy

I received my Mulberry Mini Bayswater today and it’s absolutely beautiful, I’m so pleased with it!

Thanks to Shian’s excellent photos you can see exactly what you’re purchasing and it’s an amazing little bag.

Thank you too for the beautiful packaging, it always feels special opening a parcel from Shian.

Till the next time, lots of love, Wendy xxxx

Abigail

This is my third purchase from NPN and the third great success!

I really appreciate the personalised updates so I can manage when my purchases are due to arrive.

All three (Mulberry) purchases have been exactly as described, and have included all the relevant authentication information.

Highly recommend - NPN is the real deal.

Yvonne

 I couldn't be happier with my new bag. Great experience from first contacting Shian until receiving my beautiful bag. Thank you Shian x

Sophie

I have received the bag and absolutely love it, Thank you.

I would also like to add I have bought plenty of preloved bags over the years and your communication and service throughout has been outstanding and way over and above than I have ever delt with so safe to say I will be a returning customer!

Natasha

Just to say my beautiful bag arrived safe and sound and I’m so happy with it.

You took so much care and attention so thank you so much.

I’ve loved this bag for years so it’s more than perfect .

You deliver an amazing level of service .

Well done

With love Natasha x

Rebecca

Morning Shian … wow .. she’s gorgeous and I’m super delighted .  As ever, your description was spot on and she looks brand new.

Thank you … You never disappoint and that’s why I wouldn’t go anywhere else.

You have such a loyal customer base and absolutely deserve the great following you have.

Enjoy the fabulous weather …&  until next time , take care xxx 

Jacky

Well another amazingly fast and beautiful purchase arrived this morning. 

As always, gorgeously wrapped and a joy to open.

Many thanks Shian x

Georgina

Just a quick note to say that I’ve received the delivery and I’m very happy with it, thank you. It’s the perfect red and in amazing condition. 

 

Safe to say I won’t be returning it. A big thank you to yourself and to the seller!

Suzanne

Thank you so much for my gorgeous Louis Vuitton Kirigami pouch - it is absolutely perfect! 

Your photographs and descriptions are so accurate, making purchasing from you a great experience and one you can trust.

Becky

The bag has arrived and I love it as I always do with every purchase from you 😊

Thank you for taking so much care with packaging and treats x 

Suzanne

Thank you so much for my gorgeous blue Iris, she is stunning!  It is such a beautiful colour and perfect for summer.  She is in brilliant condition and I feel like I've purchased a brand new bag. I still can't get over the fantastic price!!

I think your communication and customer service are fantastic, your packaging amazing and makes the whole experience of buying from you extra special.

I am sure I will be making more purchases in the future - I am a huge Louis Vuitton fan so will keep my eyes peeled for another gorgeous bag to add to my collection 😍 

Lolo

I have had the LV Propriano Tote on my wishlist for a long time and had actually given up on ever owning one. The few i saw on the preloved marked werent in great condition for the price point so when this popped up on my feed i snapped it up with haste....best decision ever! I have just received my bag and i am in love! Delivery was fast, it was so well packaged and is in immaculate condition! Its my first time buying from Shian but its clear she puts a lot effort and care into everything. Thank you for helping me tick off a dream wishlist item. I will be a customer for life.

Alana

Wow such fast delivery for a tiny snail haha! Sorry terrible joke.

Such a perfect little Cadena thank you so much I love it and I'm so pleased to have found one.  

Amazing customer service, pleasure to meet you Shian xx

Carolyn

Fabulous. Gorgeous condition, caviar and hardware look like new.

Worried it would look huge on me but its actually such a great size.

Third purchase from Shian and all have been perfect.

Thanks again. X

Tracey

She's arrived today and she's so beautiful as is the packaging and all the paperwork.

I've had such a busy weekend I genuinely forgot she was coming !

I love her, thanks so much and I hope to return for more.

Lauren

Bag received and I love it!!!! Thank you so much. So much care taken with the wrapping and packing. Thanks for the chocolate too! I will most certainly consider you when I’m selling a bag in the future

Thanks so much, what a great business you have here. I will keep popping back and looking at what you have.

Lauren

Kerry

Thanks so much for packaging the bag so beautifully, it’s absolutely gorgeous and I’m thrilled to finally have my blue bays!!!

Many thanks,

Kerry x 

Roopa

Omg the bag is absolutely beautiful!

I can’t even see any faults!!

Thank you so much I love it!!!

I also love the way you packaged it. I felt like it was my birthday!!

Anna

It's arrived safely in its new home.

It’s gorgeous!

It was packaged so beautifully , thanks so much for providing such fabulous service.

Thanks again,

A xx

Sam

Really happy with the wallet, it looks perfect (to my eyes anyway), I'm so pleased to have snapped it up at this price.

Already started using it today

😊

Becky

The purse has arrived and it’s fabulous thank you so much,

as usual your items are even better than photos.

😊until next time .

Jenny

Thank you very much for letting me know about the payment transfer, I really do appreciate it.  And thank you so much for a wonderful smooth transaction, it makes all the difference and is good for peace of mind.

Very best wishes, and I shall definately return to the Nest if another lovely bag needs rehoming.

Lots of love, Jenny xx

Mari

Hi Shian

Bag has arrived safely,  I love it !! Beautifully packaged too, thank you so much 

Best wishes 

Mari

Julie

Omg, received and absolutely love it

So beautiful and so wonderfully packed

It was like Christmas 

Thank you x

Becky

The bag has arrived safely and it's stunning! I'm looking forward to using it over the weekend. Thank you so much.

Beautiful wrapping as well - I will not hesitate to purchase from you again!

Many thanks as always

Becky xx

Jacqui

It’s arrived and beautiful and perfect.

Thank you so much for the speedy transaction

Jacqui

Jacky

Well my Cambridge Green Alexa arrived........amazing service as always with Shian.

Cannot recommend NPN highly enough.

Hannah

Thank you so much!I have just received the Mulberry wallet and am so pleased with it. It’s a gift for my husband’s birthday and I really hope he likes it!Everything has been so perfect with this transaction, from accurate description to excellent communication and speedy safe delivery.

I hope to be back soon for more goodies.

Best wishes,

Hannah x

Laura

It's arrived and I love it!!

Beautifully packaged too, thank you.

Laura x

Kathryn

My bag arrived and I love it! Thank you for packing so beautifully too! I will definitely be back in the future. 

Thanks, 

K

Kay

Just to let you know that my package arrived safe and sound yesterday!

Beautifully wrapped as always 💖

I absolutely love it and can’t wait to use it. Many thanks once again for the super service! 

Rebecca

I have just received the Hermès Glove Clip!

I have been after this item since ‘forever’!!

As usual, it was beautifully wrapped, exactly as described, with prompt and efficient service.

Thank you so much!

H.

She has arrived! Absolutely beautiful I am so pleased - fantastic condition and very well packaged, thank you. 

I love the shape of the Clifton but have never seen one in this colour before, really unusual. 

Thank you again for a great shopping experience - I will be back! 

Rebecca

Wow Shian … absolutely stunning !! And yes I went looking 👀 for the minor detractors but seriously didn’t see anything with the naked eye . Once more, another stunning item from the nest with exceptional service , as ever.

I’ve always worked with customers & processes / best practice to elevate the customer experience & my old boss used to say that setting high expectations is somewhat easy (debatable!) but surpassing them consistently is a tough job … you never fail at either!  Thank you so much … xx 

Claire

A big thank you for my lovely new bag I received today.

It’s exactly what I was looking for, and I’m over the moon with it.

Claire

xxxx

Eflah

I just received my item, absolutely love it and wanted to let you know that your fast service and the care you put into the packing have been greatly appreciated.

Thank you so much, Kind regards

Eflah

Katie

Am so pleased with my gorgeous new handbag.

Excellent customer service , fast delivery and was beautifully packed .

Thank you so much x

Alexandra

She arrived safe and sound this morning and she’s beautiful 🥰 thanks again for your kind and wonderful service!

Once my Kelly is back from having a little spa I will be sure to show you her on!! 

Juliana

I have been buying from Shian for a good few years now and have never been disappointed in anything she has sent to me. However, today's arrival really has raised the bar, a limited edition LV in as new condition. Even the OH (who is a tad apathetic to my handbags) exclaimed a 'wow!' to this one. NPN is 100% reliable for beautiful, authentic, luxury bags and accessories. I unreservedly recommend.

Jo

I love my Chanel O case, thank you so much Shian! Another wonderful purchase from you.

It's even more beautiful in person than your incredibly clear photos show, along with your very detailed descriptions I always have confidence buying from you. Many thanks!

Nina

 I recently made my 3 rd handbag purchase from Shian and I am absolutely over the moon with my first unused pre-loved Louis Vuitton .

As always Shian kept me up to date with the delivery of the bag and answered my e-mails promptly. I love the nest and will definitely be adding to my collection.

The information about the bags is so detailed and the pictures always show the bags the exact condition of the bag . Authentication no question or worry with the bags .

Karen

Absolutely stunning Mulberry Classic Heritage in Raspberry.  I utterly love her.

Shian is meticulous in her attention and care to detail. The condition of my bag actually exceeded my expectations,  as I purchased her in  the spring sale!

Purchasing from the Nest is always a wonderful experience which never disappoints.  Beautifully packaged ass always  with pink wrapping paper & black ribbon as if receiving a personal gift.

Thank you so much Shian you are amazing x

Allyson

Another fabulous purchase from Shian .

Bag is beautiful and fantastic condition as ever .

Service smooth and fuss free as always .

Thank you

Wendy

Thank you so much, Shian, for selling another Mulberry bag for me. You always put so much effort into selling bags on your website.

The honest descriptions, beautiful photos and your lovely emails are amazing.

Lots of love W xxx

Penny

Another set of smooth transactions from Shian who makes selling ( and buying!) a pleasure!

If you are looking to buy or sell your bags then do not hesitate to use the Nest!

Adele

Safely arrived thank you Shian and it’s instant love!!

The perfect X body length and the colour is utterly scrumptious!

Thank you as always for a fabulous experience ♥️ 

Lisa

The bag is wonderful, the colour just the right shade of pink. 

Can’t wait to wear it in warmer weather. 

You have such a great eye for selling truly lovely bags!

Many thanks once again.

Lisa x

Pauline

My bag arrived today  beautifully packaged and I’ve instantly fallen in love with her.

I will definitely be buying from Shian again fantastic communication from purchase to delivery so lovingly package

Thank you. X

Katie

The bag is utterly beautiful and I’m delighted with her. Thank you!!  

Once again, I’m reminded why it’s best to buy second hand - but only from you.  I’ve been wanting a Speedy B for years and can’t wait to use her.  

And thank you for taking the care to ensure she and her accessories arrived in such perfect condition.

Wendy

Excellent from Shian again at The Nest.

I have bought from her & it’s always like opening a little present to yourself with the pretty tissue & ribbons.

Selling through her was a breeze too as she gives honest descriptions of the items & finds any tiny imperfection that you might have missed so totally transparent. And funds are transferred swiftly.

I will definitely be buying from her again & maybe selling too.

Ali

What a beauty. Thank you - I will love it for ever and a day! I love the Reverse and it’s so worry free with that black top strap. I will treasure it. And wear it - probably with everything this summer!!! 

Another lovely NPN bag to add to my collection!  No doubt we will talk soon as my bag cupboard is bulging.

Kate

I received my LV Stole today, delivered safe and sound. Oh my - I LOVE it! 😍😍😍 It's so beautiful and it was packed up so nicely too! Thank you! 

I have an important work meeting tomorrow and have built my outfit around wearing the scarf for the meeting! 😄

I'm so pleased with my purchase. Thank you again! 

Karen

This is my third Mulberry Heritage Bayswater from the Nest.  l am what Shian calls a ‘Mulberry-aholic’  Absolutely beautiful bag in a soft  Ballet Pink I simply love it!

Beautifully packaged with pink wrapping paper & black  ribbon.  Receiving your purchase from Shian is like receiving a person gift.

A trusted seller whose description care and attention to detail including authenticity guarantee with NPNP passport is so reassuring. Purchasing from the Nest is always a wonderful experience.

Jo

She has arrived and oh my, she’s a beauty- even lovelier in real life!  It’s nice to feel the love on Valentine’s Day 😍

Thanks again - for great correspondence, detail descriptions and quick delivery.

Truly great service.

I’ll be keeping my eye out for future purchases!

Danielle

She has arrived and is even more beautiful in real life!

Thank you so much.

Danielle

Juliana

Love my latest purchase - a Mulberry scarf.

As always, beautifully packaged, lots of communication from Shain and the item is just as described. 

My favourite re-sale store 😊

Astrid

This is my third Bag purchase and I trust Shian because the level of service/communication & attention to detail is excellent and her descriptions are absolutely clear. Buying and Selling online involves risk for both parties and integrity is a must which Shian provides.

I’ve also sold an item with her, the fees are fair and after the sale the funds arrived in time.

I also like that her business is registered @ Companies House.

Wendy

 I’ve received my Mulberry Postman’s Long Locked Purse today and it’s absolutely stunning. I was very lucky to find a brand new one too and was amazed when it popped up on Shian’s website this week.

Thank you, Shian, for the beautiful packaging and chocolate and also for all your help the other evening, really appreciated it! It’s always so easy buying or selling with Shian, I think she’s the best there is. Till the next time :-) Lots of love W xxxx

Laura

It has arrived all beautifully packaged as usual! 

It is completely stunning omg what a beautiful classic and I am now the proud owner.

Thank you so much, have a lovely weekend from one very happy customer! 

Laura xxx

Elaine

I am in love!!!

This is my 10th mulberry right now and it is my favourite - always though it would be too big for me but lovely.

Love the wrapping and how long it took me to open the parcel - like christmas .

Thank you 
Elaine

Judith

I just received my scarf!

Thank you it's beautiful and packaging was too!

Thank you for the lovely note too 😊

Caroline

 Just ❤️ ❤️❤️ my new Mulberry Alice bag and purse.

They’re absolutely perfect!

This is my second purchase from the Nest and it’ll certainly not be my last. First Class Service from start to finish. 

Thanks Shian xxx

Arlene

Just want to thank you, I received the bag and its absolutely stunning. Definitely a steal! I’ve been eyeing up a black Prada bag for ages and couldn’t believe my luck when I saw it on your instagram.

Thank you ever so so much for the all details you always provide and for being so honest! This is my second purchase and I can’t wait for the next one! You truly are the best!

Bonita

Absolutely love my new LV pouch, have been after one for a while and who better to buy from than Shian!

Thank you so much, smooth transaction and beautifully wrapped as always and can’t wait for my next purchase!

Bonita x

Ester

I have just received my bag and it's perfect ❤️

Thank you, for to keeping me updated with the progression of my purchase, very quick from purchase to delivery. 

You had also lovingly wrapped the bag, it was like unwrapping a gift.

I would definitely recommend your services to anyone.

Thank you so much 🥰

Catherine

Once again thank you so much for the stunning Mulberry ❤️ Not only did you remember that it was on my wish-list but you sent me a nudge that you had one for sale!

Beautiful bag....

Expertly wrapped & packaged....

Next day delivery....

What more can you ask for?

Thank you x

Wendy

The darling little hippo arrived yesterday  but I’ve only just opened it completely. 

Absolutely adorable!  ðŸ¦› 

Thank you so much 

Wendy x

Colette

It’s arrived and I am absolutely thrilled.

Thank you so much for the the beautiful packaging and care you have put into getting it to me safely and quickly.

I would most definitely use you again., so I will keep my eye out

Thank you again

Love Collette xx

Katy

My beautiful bag has arrived safe and sound this morning.

It is absolutely beautiful and I’m delighted. 

Thank you soooooo much ❤️

Harriet

Happy Dayyys - The delivery man has just delivered my handbag. Its absolutely beautiful.

Thank you soo much. I cant wait to use it and it was soo beautifully wrapped as well. 

Im over the moon :)

Susan

It’s arrived safely and it’s absolutely perfect, I love it 😍. Thanks for packing it so beautifully too. 

Huge thanks for facilitating a Part Excange for me, it’s been such a smooth and easy process, it’s very much appreciated.

Sam

Thank you so much for the speedy postage, I absolutely love my bag and it was perfectly packed!  

You always describe and photograph everything so well, it lets me buy preloved with confidence.

Thankyou

Amanda

It’s like Christmas morning 😂

The Chanel bag is stunning, better than I even imagined it would be. Made in 1990 so its 33 years old, which is older than both my kids 😂 , sadly not older than me though!

I am so glad I couldn’t resist and she will be treasured but also used.

Thank you Shian xxxxxx

Steph

I’ve interacted with Shian for years, both buying and selling. Her level of service and attention to detail is exemplary & her descriptions are absolutely spot on. I’m confident when purchasing from Shian that items are genuine and accurately described. I’ve also sold items with her and communication is excellent and her fees are very clear and fair. Thank you for running such a wonderful business Shian!

Sally

As a complete handbag addict for the past 30 years, I first stumbled across NPs Nest a couple of months ago and began to read up on The Nest and Shian, before I committed myself to a purchase. The reviews are outstanding and having now purchased my first new beauty (Chanel Jumbo), I can absolutely see why. From start to finish, Shian was an absolute delight to deal with and I particularly appreciated her honesty and integrity in my pre purchase queries. My stunning bag was received the next day, beautifully wrapped and in what looks like to me, as brand new condition.  I know this is going to be many one of many purchases through Shian. You have to be so careful when buying pre loved these days, but I have utmost confidence that my future buys will be just amazing. Thank you once again Shian x

Wendy

Thank you so much for selling two purses for me. Always greatly appreciate all your help along with your beautiful photos and honest descriptions. Lots of love W xxx

Lesley

 I have just received my beautiful Dior bag this morning.

Oh my! It is perfect in every way.

Exactly as described, as new. It is perfect in every way.

I absolutely adore it 💕

Beautifully wrapped and prompt delivery too.

Thank you Shian.

Katherine

I purchased my very first designer bag from the nest about 14 years ago (a vanilla Mulberry Emmy) and was lucky enough to purchase an amazing PS1 recently which arrived at lightening speed, so beautifully wrappped. As always the bag was even better in person, NPN eye for detail means you are never at risk of being disappointed in the condition when your bag arrives - nothing goes unnoticed or undocumented! Buying preloved online can be so stressful, but you can always rely on NPN; the communication, customer service and quality of the stock is unparalleled. Thank you for another wonderful bag and bag buying experience

Julia

Absolutely delighted with my Gucci handbag. Packaged beautifully and securely. Excellent service. Would highly recommend.

Margaret

Excellent and professional service from ordering to receiving, beautiful emails with updates. I’ve bought 2 Mulberry bags and the quality is exceptional. I can highly recommend.

Stephanie

Always professional and efficient, with a friendly manner, the Nest is the place to trust!

Honest, kind and helpful, what more could you ask :-)

Debbi

I just wanted to thank Shian so much for the excellent service she provides. I received my gorgeous Lady Doir bag and she was beautifully wrapped.

On opening she was exactly as described. Over the years I have purchased many wonderful bags from the Nest, I really don't have room for any more but the Nest always seems to tempt me Xx

Lisa

 I absolutely love my Celine classic box bag from Shian. I have to add that the customer service has been second to none and presentation of my item on delivery was fantastic. Everything was amazing!

Great service and Shian is lovely

Thank you x

Stella

Thank you Shian so much for the stunning Chanel 19 card slip holder. She has arrived, and I actually shed a happy tear as she is SO beautiful. I am so impressed with the service I received, the communication before, during and after the beautiful wrapping (and the branded chocolate!).

Shian, I am beyond happy, you have made this purchase so special.

I will definitely use your services again.

Wendy

Thank you so much, Shian, for selling my Mulberry bag and purse. As always, so, so helpful and the beautiful photos you take and honest descriptions of each item are amazing. I’ve been selling and buying bags/purses too with Shian for about eight years and I can honestly say each time I contact her it’s like talking to your best friend. She does a fabulous job every time. Thank you, Shian xxx

Susan

I bought a beautiful Louis Vuitton bag from Shian in October and was so impressed by the whole experience from the clarity of photography, accurate description and ease of purchase to the timely delivery. The bag arrived in a secure package and inside the original LV box had been beautifully wrapped by Shian with a lovely thank you note and a little chocolate. I have also sold a bag via Shian and again this was straightforward. I have told many about this wonderful site and strongly recommend. Thank you Shian. Xxxx

 

Ruth

I’ve bought from and sold through Shian a couple of times now. NPN is by far my favourite site for preloved bags. The descriptions of bags are thorough and accurate and the photographs detailed. I particularly love the fact that the bags weight is given. Bags arrive promptly and beautifully packaged. A fantastic experience all round.

 

Elaine

Another fabulous experience buying from Shian - always worry free, a beautiful bag, exactly as described and packaged so well, like opening a birthday present!

Thanks so much once again. x

Sarah

Yet another seamless, super fast transaction.  It’s always a pleasure doing business with Shian and my bag arrived so beautifully wrapped.

The bag is exactly as described and just what I was hoping it would be.  The photos and care taken with the descriptions is second to none and I’ve lost track of the number of people I’ve recommended NPN to

Now I need to go and save up for my inevitable next purchase!

Karen W

Utterly stunning Mulberry Bayswater bag. 

I fell in love when I saw it on the website and had to have it. I absolutely Love it!  l am what Shian calls a ‘Mulberry-aholic.” Purchasing from her is such a pleasurable experience with her absolutely meticulous attention & care to detail.  Receiving your parcel from Shian is always like receiving a beautifully wrapped personal gift.

Thank you so much Shian you are amazing x

Debby

My Mulberry Coca bag arrived safely and soundly today. I love it!

It was wrapped up so beautifully which was a lovely touch. Thank you so much and for such a professional service. I will definitely be recommending you to all my friends and as I said before I’m sure I will be back making another purchase in the not doing distant future.

Thanks again Shian

Sophie

I have just opened my Mulberry Antony in size small in the Colour Oak. Oh Shian, you’ve done it again…far far far exceeded my expectations. You are simply fabulous! My new bag is everything I knew it’d be! It’s EXACTLY as described. Your photos and descriptions are exemplary. Your communication and attention to detail is second to none. And of course, you post super fast too - because let’s face it, who wants to wait yonks for their new beauty?! Not me!  Thank you a million! xx

Nikki M

Buying from Shian at NPN is a delight. I have just received my Hermes Cadena and it is exquisite! Shians expertise, honesty and attention to detail is unrivalled. I would not hesitate to recommend her or buy from NPN again. I love to see what's New on the Website, I am hooked!

 

Hang

Thank you Shian for selling me this lovely Chanel bag.

It come in very nice box, with a note from Shian.

Its first one, but I am sure there will be next ones in the future.

I will enjoy using the bag.

Karen W

 Absolutely LOVE my  new Mulberry Blackberry & fuchsia shawl it is divine!  Receiving a parcel from Shian is like receiving a specially wrapped  present.  Her care and attention to detail is wonderful.  Thank you again Shian x 

Akshi Shah

I just want to say a big thank you for making the process of purchasing my mulberry bag so smooth and enjoyable

The bag is in fantastic condition (better than I had anticipated) and the delivery was super fast! I look forward to future purchases with you!

Love Akshi xx

Catherine

I would just like to say that Shian was fantastic with her help and advice with the purchase of my Louis Vuitton Alma.

The service I received was impeccable and I will definitely buy another bag from NPN in the future x

Ashfa

 As a first time buyer from NPN in fact the first time I have ever purchased a pre loved designer handbag, I must say my purchase exceeded my expectations.

Shian quite clearly has a passion for what she does but is also extremely professional in her dealings. She evidently puts effort not just into the product but the whole experience of buying a designer handbag. It was almost like getting a bag from the designers direct without the price tag!

I found her condition guide works strongly in the customers favour as she is zealously honest. I have my eye on another bag I want, I'm hoping NPN gets one soon so I can buy it without any apprehensions from her.

Wish me luck!!

Claire

Absolutely delighted with my bag I’ve just bought from Shian. The selling pictures and description was spot on. I was kept updated and parcel was sent safely within a few days. I’ve now bought and sold a bag through NPN and have been so happy with the service provided.

Claire

Absolutely amazing service. So personal and friendly, I can’t believe I had only just stumbled upon this gem. The packing was beautiful, communication fantastic what more can I say. Looking forward to more purchases in the future. Thank you

Karen

Message: WOW…I am totally blown away by my absolutely stunning new Mulberry Bayswater bag in Poppy red!  It looked wonderful on the website, but the colour is just WOW!  l am what Shian calls a ‘Mulberry-aholic’ and until now the Bayswater in red had eluded me. A trusted seller whose description care and attention to detail including authenticity guarantee with NPNP passport is so reassuring and makes purchasing a dream. Beautifully packaged with pink wrapping paper & ribbon, simply amazing.  Outstanding delivery I received my bag within twenty four hours of purchase.  My whole experience has been wonderful thank you so much Shian.  I know this won’t be my only purchase from you! x

Selina

Thank you so much Sian for yet another beautiful purchase.  I absolutely love my LV Coin purse and as usual beautifully wrapped.

Look forward to more purchase in future

All the best, Selina xx

Jane

Such a fast delivery, when you order something as lovely as a handbag you want it now. Ordered Monday evening, received a personal email that night and again on Tuesday keeping me up dated with delivery information. Handbag arrived on Wednesday. A beautiful bag, just as described. Lovely packaging, felt like I’d got a present.

Thank you so much for such a lovely shopping experience.

Elaine

The Mulberry Lily I bought was stunning. It arrived quickly and was  wrapped beautifully.  This is the second purchase from Shian.  I am delighted.  Perfect handbag and wonderful service. Thank you so much Shian.

Julie

I purchased a Louis Vuitton Coin Purse to add to my collection and the item was in immaculate condition. The customer service Shian provides is excellent, the delivery is so fast and the email updates are great too.

The time comes beautifully packaged, couldn’t have asked for a better service. This won’t be my last purchase xx

Geneve

I purchased a gorgeous patent chanel wallet as a treat for  myself and Shian's service has been amazing. The delivery arrived very quickly and i was updated at every stage and provided with a tracking number. The wallet was well wrapped and arrived safely. I love my new wallet and will be looking on this site regularly for some new additions to my collection. Thank you NPN xx

 

Jeannine Vambe

Thank you Shian so much for my beautiful bag, the quality is simply superb.  Words cannot really adequately express just how much I love it! Buying and selling with you is a joy because the level of customer service you provide is truly outstanding and you're just such a lovely person.

 

Jo H

Thank you again Shian! This was my fourth purchase from NPN and as always I'm delighted with it! I just love the clear photos and detailed description for each item, I never have any concerns about purchasing.

Thank you so much Shian, you're amazing!

XY

Totally enjoyed the canvas garden party - thank you. I took it out for the 1st time this last weekend and think my chicness has improved!! x

Kathryn

My Mulberry bag arrived quickly and it was beautifully packaged in pink wrapping paper with a black bow, a lovely touch. The bag itself is stunning. It looks as good as new and is in immaculate condition. It came with a Mulberry dustbag, authenticity cards and a receipt. I'm really delighted with it. I have been looking for a Mulberry Lily in this colour of Rosewater for a while now and this bag is perfect. I will definitely shop here again. Thank you to Shian who confirmed my purchase, let me know that it had been sent out and informed me of the shipping method. This has been a great shopping experience.

Jeannine

Thank you so much Shian for selling my bag, for providing exceptional customer support and going out of your way to do everything in order to present it in the best possible light.  You were so helpful, kind and an absolute pleasure to do business with!  I was blown away and delighted by how quickly my bag sold through NPN - super fast and simply wonderful from start to finish!  Highly recommend.

Paula

Received my Celine classic bag today  thanks Shian simply the best as always ,description photos communication and packaging x

Morag

Thank you for a wonderful transaction. Great seller, always a pleasure. Very trusted.

Devi

I really enjoyed my recent experience shopping with the Nest.

It felt personal and professional. Shian ensured my *amazing* new handbag was delivered to me with care and with speed.

I am looking forward to shopping again with the Nest.

Pamela

Another great purchase received today from NPN. 

It was a bag I missed out on in store 2 years ago and always regretted not getting it so I’m so delighted it’s now one my collection.

Excellent service as always.

Tessa

I've sold several items through The Nest, and Shian's customer service and communication skills really are second to none! She has very expert, detailed knowledge of the market past and present, and is a joy to work with. Thank you again Shian, for all of your great work! I am sure I'll be back as a buyer one of these days, too. I wouldn't trust anyone else in the luxury second hand market in quite the same way. All my best, Tessa

Karen Y

 Purchased a lovely Gucci bag. Shian answered all my queries. Great service.Would certainly recommend NPN bags. Thank you

Jules

Thank you Shian, wonderful service helping me to sell my lovely Mulberry bag. You’ve got a great client base and fantastic service.

I felt comfortable about the whole process and you were extremely responsive on email which was also great.

I will definitely be recommending you to friends to both buy and sell handbags. Thank you.

Debbie

I was on npnbags.co.uk wish list for a Mulberry Cara, Shian contacted me and wow I am so impressed it was such a smooth transaction and I couldn’t be happier, will definitely be purchasing again. My bag arrived and was even more beautiful in the flesh, I highly recommend Shian, it was an absolute pleasure to do business with you x

Kirsty

A new customer to NPN but I already know I’ll be a repeat customer. The attention to detail in sale listing to accurately describe and show bag was exceptional. Communication was fast as was delivery. Shian was a pleasure to deal with and I highly recommend. 

Tatiana M

I  just wanted to say thank you and that I had a lovely speedy and honest experience with you  !

A very professional, excellent, prompt service! I am very pleased with my purchase.

Lesley

I have recently used NPN Authentic Bags to sell on my behalf a beautiful barely used Mulberry Bag and I can’t recommend them enough.

Shian is so helpful and extremely professional. The service she provided was excellent. Thank you so much.

Juliana M

Just received my latest bag from Shain.  As always, beautifully packaged and far exceeded my expectations. There is no better re-seller in the UK.  I recommend her to everyone.

Thank you for my new to me, Bayswater. :) x Juliana.

Kerry Cameron

I had bags to sell & Shian provided a 5 star service from start to finish. Highly recommend & would use again.

Clover

Shian was so helpful selling my bag. It was a really stress free experience.  Great knowledge and communications throughout.

Barbara

I bought an absolute dream bag from NPN and if there was only one word to describe my whole experience it would be “faultless!”.

My item arrived quickly and so beautifully packaged. On top of that Shian was in regular contact letting me know my order had been received, packed and sent etc. So welcoming and friendly! I really couldn’t have had better service. I will definitely being buying again and I definitely recommend 100%! Thank you so much Shian! X

Kelly Peacham

I have purchased 2 bags from Shian and both have been excellent quality, perfectly packaged and arrived within days of placing my order. I wouldn't hesitate to buy again. Thanks for such a reliable and secure way to purchase preloved designer items Shian! Xx

Louise

Wow! Blown away with the efficiency of service. The bag is everything I hoped it would be and more. Thank you! X