The Nest has a Five Star Rating on Trustpilot, (the company don't let you us their 5 Star logo unless you subscribe and pay for their services🤣), but if you'd like to leave a Review on Trustpilot too, that would absolutely wonderful, thank you!


Hi Shian

My lovely new bag has arrived and it’s beautiful 😍 

Thank you, first class service as always 




 I received my Mulberry Mini Somerset Tote today and she’s absolutely gorgeous and looks brand new! I miss Mulberry chocolate bags so am very happy to have bought this little beauty! Thank you, Shian, for packaging her so well too 🥰 Always a joy to receive a parcel from you xxxx



Thanks so much for another seamless purchase from you! 

My mini Lexi is absolutely gorgeous and in one of my favourite colours, perfect for spring and summer!

Until next time.....

Love, Suzanne x


Omg! I love her!! Absolutely stunning and like no other bag I own. 

Thank you for the gorgeous safe packaging.

Cannot wait to wear her out for Mother’s Day!


She’s absolutely beautiful 🤩 Love her to bits , I’m very lucky ! Thanks to you so much ( & the seller !)  Fabulous condition, you’d think she was straight from Mulberry themselves !

Wanted this bag for years so I need to pinch myself she’s actually here. Perfect for the nicer weather coming up too & get me away from never ending black bags !! 😂😂😂

Thanks again for the careful packaging ( and of course the choccie !) Can’t wait to use her !


I absolutely love my bag so glam I will have so much use out of it !

I was so excited to open my parcel which is always lovely & well wrapped and adds to the experience of shopping with you.

I love that you have remained consistent and committed to the service and experience you provide.

Thank you 😘


Just wanted to thank you so much for my new handbag – I absolutely love it!!  I am very impressed by how well it was packaged and it felt just like I was opening my birthday present to myself ðŸ˜Š

I will be watching your website, and look forward to my next purchase!

Many thanks again



Shian, thank you so much for selling my two Mulberry bags for me. As always, beautiful photos and honest descriptions leading to my bags being purchased very quickly and payment two weeks later. What more could you ask for! Lots of love W xxxx


It has arrived and is even better in real life I love it thank you xxx

Absolutely buzzing again with my new bag I think I am obsessed!


She’s here and I love her!!!

She’s so different and gorgeous 💙

Thank you as always for amazing service Shian!

Take care and see you again xxx 


Morning Shian

My bag has arrived and it’s absolutely gorgeous I’m so happy with it, gutted I missed the postman on Saturday it was a long wait 😂

Thank you for such prompt service and how beautifully the bag was wrapped and packaged.

Hopefully this will be the start of many more purchases.



 Much love to Shian, an easy transaction for such a beautiful bag! ❤️

5-star service, will definitely recommend to friends!

Thank you so much Shian!!

I can't wait to use it!



Another beautiful purchase from Shian.

Always perfectly described and arrives beautifully wrapped!

Highly recommend.



Just wanted to let you know the bag just arrived and I’m sooo happy with it!

It’s stunning! It’s was so nice to open it after you had wrapped it so well.

Really felt like a gift to myself 🩷

I’ll defo be shopping with you again in the future. 

Thank you!

Julie W

My bag arrived so quickly communication was fabulous it was wrapped with love ❤️

Thank you so much my experience from start to finish was fantastic .

Looking forward to more purchases !



Absolutely in love with my Prada bag I’ve just received, packaged so well and so prettily.

Have bought and sold with the Nest, and I can’t fault it!

Shian makes you feel like you have had the designer experience without leaving home. I look forward to my next purchase with you.


Just a quick note to say that I’ve received the delivery and I’m very happy with it, thank you.

It’s the perfect red and in amazing condition. 

Safe to say I won’t be returning it. A big thank you to yourself and to the seller!


Thank you so much for my gorgeous blue Iris, she is stunning!  It is such a beautiful colour and perfect for summer.  She is in brilliant condition and I feel like I've purchased a brand new bag. I still can't get over the fantastic price!!

I think your communication and customer service are fantastic, your packaging amazing and makes the whole experience of buying from you extra special.

I am sure I will be making more purchases in the future - I am a huge Louis Vuitton fan so will keep my eyes peeled for another gorgeous bag to add to my collection 😍 


I have had the LV Propriano Tote on my wishlist for a long time and had actually given up on ever owning one. The few i saw on the preloved marked werent in great condition for the price point so when this popped up on my feed i snapped it up with decision ever! I have just received my bag and i am in love! Delivery was fast, it was so well packaged and is in immaculate condition! Its my first time buying from Shian but its clear she puts a lot effort and care into everything. Thank you for helping me tick off a dream wishlist item. I will be a customer for life.


Wow such fast delivery for a tiny snail haha! Sorry terrible joke.

Such a perfect little Cadena thank you so much I love it and I'm so pleased to have found one.  

Amazing customer service, pleasure to meet you Shian xx


Fabulous. Gorgeous condition, caviar and hardware look like new.

Worried it would look huge on me but its actually such a great size.

Third purchase from Shian and all have been perfect.

Thanks again. X


She's arrived today and she's so beautiful as is the packaging and all the paperwork.

I've had such a busy weekend I genuinely forgot she was coming !

I love her, thanks so much and I hope to return for more.


Bag received and I love it!!!! Thank you so much. So much care taken with the wrapping and packing. Thanks for the chocolate too! I will most certainly consider you when I’m selling a bag in the future

Thanks so much, what a great business you have here. I will keep popping back and looking at what you have.



Thanks so much for packaging the bag so beautifully, it’s absolutely gorgeous and I’m thrilled to finally have my blue bays!!!

Many thanks,

Kerry x 


Omg the bag is absolutely beautiful!

I can’t even see any faults!!

Thank you so much I love it!!!

I also love the way you packaged it. I felt like it was my birthday!!


It's arrived safely in its new home.

It’s gorgeous!

It was packaged so beautifully , thanks so much for providing such fabulous service.

Thanks again,

A xx


Really happy with the wallet, it looks perfect (to my eyes anyway), I'm so pleased to have snapped it up at this price.

Already started using it today



The purse has arrived and it’s fabulous thank you so much,

as usual your items are even better than photos.

😊until next time .


Thank you very much for letting me know about the payment transfer, I really do appreciate it.  And thank you so much for a wonderful smooth transaction, it makes all the difference and is good for peace of mind.

Very best wishes, and I shall definately return to the Nest if another lovely bag needs rehoming.

Lots of love, Jenny xx


Hi Shian

Bag has arrived safely,  I love it !! Beautifully packaged too, thank you so much 

Best wishes 



Omg, received and absolutely love it

So beautiful and so wonderfully packed

It was like Christmas 

Thank you x


The bag has arrived safely and it's stunning! I'm looking forward to using it over the weekend. Thank you so much.

Beautiful wrapping as well - I will not hesitate to purchase from you again!

Many thanks as always

Becky xx


It’s arrived and beautiful and perfect.

Thank you so much for the speedy transaction



Well my Cambridge Green Alexa arrived........amazing service as always with Shian.

Cannot recommend NPN highly enough.


Thank you so much!I have just received the Mulberry wallet and am so pleased with it. It’s a gift for my husband’s birthday and I really hope he likes it!Everything has been so perfect with this transaction, from accurate description to excellent communication and speedy safe delivery.

I hope to be back soon for more goodies.

Best wishes,

Hannah x


It's arrived and I love it!!

Beautifully packaged too, thank you.

Laura x


My bag arrived and I love it! Thank you for packing so beautifully too! I will definitely be back in the future. 




Just to let you know that my package arrived safe and sound yesterday!

Beautifully wrapped as always 💖

I absolutely love it and can’t wait to use it. Many thanks once again for the super service! 


I have just received the Hermès Glove Clip!

I have been after this item since ‘forever’!!

As usual, it was beautifully wrapped, exactly as described, with prompt and efficient service.

Thank you so much!


She has arrived! Absolutely beautiful I am so pleased - fantastic condition and very well packaged, thank you. 

I love the shape of the Clifton but have never seen one in this colour before, really unusual. 

Thank you again for a great shopping experience - I will be back! 


Wow Shian … absolutely stunning !! And yes I went looking 👀 for the minor detractors but seriously didn’t see anything with the naked eye . Once more, another stunning item from the nest with exceptional service , as ever.

I’ve always worked with customers & processes / best practice to elevate the customer experience & my old boss used to say that setting high expectations is somewhat easy (debatable!) but surpassing them consistently is a tough job … you never fail at either!  Thank you so much … xx 


A big thank you for my lovely new bag I received today.

It’s exactly what I was looking for, and I’m over the moon with it.




I just received my item, absolutely love it and wanted to let you know that your fast service and the care you put into the packing have been greatly appreciated.

Thank you so much, Kind regards



Am so pleased with my gorgeous new handbag.

Excellent customer service , fast delivery and was beautifully packed .

Thank you so much x


She arrived safe and sound this morning and she’s beautiful 🥰 thanks again for your kind and wonderful service!

Once my Kelly is back from having a little spa I will be sure to show you her on!! 


I have been buying from Shian for a good few years now and have never been disappointed in anything she has sent to me. However, today's arrival really has raised the bar, a limited edition LV in as new condition. Even the OH (who is a tad apathetic to my handbags) exclaimed a 'wow!' to this one. NPN is 100% reliable for beautiful, authentic, luxury bags and accessories. I unreservedly recommend.


I love my Chanel O case, thank you so much Shian! Another wonderful purchase from you.

It's even more beautiful in person than your incredibly clear photos show, along with your very detailed descriptions I always have confidence buying from you. Many thanks!


 I recently made my 3 rd handbag purchase from Shian and I am absolutely over the moon with my first unused pre-loved Louis Vuitton .

As always Shian kept me up to date with the delivery of the bag and answered my e-mails promptly. I love the nest and will definitely be adding to my collection.

The information about the bags is so detailed and the pictures always show the bags the exact condition of the bag . Authentication no question or worry with the bags .


Absolutely stunning Mulberry Classic Heritage in Raspberry.  I utterly love her.

Shian is meticulous in her attention and care to detail. The condition of my bag actually exceeded my expectations,  as I purchased her in  the spring sale!

Purchasing from the Nest is always a wonderful experience which never disappoints.  Beautifully packaged ass always  with pink wrapping paper & black ribbon as if receiving a personal gift.

Thank you so much Shian you are amazing x


Another fabulous purchase from Shian .

Bag is beautiful and fantastic condition as ever .

Service smooth and fuss free as always .

Thank you


Thank you so much, Shian, for selling another Mulberry bag for me. You always put so much effort into selling bags on your website.

The honest descriptions, beautiful photos and your lovely emails are amazing.

Lots of love W xxx


Another set of smooth transactions from Shian who makes selling ( and buying!) a pleasure!

If you are looking to buy or sell your bags then do not hesitate to use the Nest!


Safely arrived thank you Shian and it’s instant love!!

The perfect X body length and the colour is utterly scrumptious!

Thank you as always for a fabulous experience ♥️ 


The bag is wonderful, the colour just the right shade of pink. 

Can’t wait to wear it in warmer weather. 

You have such a great eye for selling truly lovely bags!

Many thanks once again.

Lisa x


My bag arrived today  beautifully packaged and I’ve instantly fallen in love with her.

I will definitely be buying from Shian again fantastic communication from purchase to delivery so lovingly package

Thank you. X


The bag is utterly beautiful and I’m delighted with her. Thank you!!  

Once again, I’m reminded why it’s best to buy second hand - but only from you.  I’ve been wanting a Speedy B for years and can’t wait to use her.  

And thank you for taking the care to ensure she and her accessories arrived in such perfect condition.


Excellent from Shian again at The Nest.

I have bought from her & it’s always like opening a little present to yourself with the pretty tissue & ribbons.

Selling through her was a breeze too as she gives honest descriptions of the items & finds any tiny imperfection that you might have missed so totally transparent. And funds are transferred swiftly.

I will definitely be buying from her again & maybe selling too.


What a beauty. Thank you - I will love it for ever and a day! I love the Reverse and it’s so worry free with that black top strap. I will treasure it. And wear it - probably with everything this summer!!! 

Another lovely NPN bag to add to my collection!  No doubt we will talk soon as my bag cupboard is bulging.


I received my LV Stole today, delivered safe and sound. Oh my - I LOVE it! 😍😍😍 It's so beautiful and it was packed up so nicely too! Thank you! 

I have an important work meeting tomorrow and have built my outfit around wearing the scarf for the meeting! 😄

I'm so pleased with my purchase. Thank you again! 


This is my third Mulberry Heritage Bayswater from the Nest.  l am what Shian calls a ‘Mulberry-aholic’  Absolutely beautiful bag in a soft  Ballet Pink I simply love it!

Beautifully packaged with pink wrapping paper & black  ribbon.  Receiving your purchase from Shian is like receiving a person gift.

A trusted seller whose description care and attention to detail including authenticity guarantee with NPNP passport is so reassuring. Purchasing from the Nest is always a wonderful experience.


She has arrived and oh my, she’s a beauty- even lovelier in real life!  It’s nice to feel the love on Valentine’s Day 😍

Thanks again - for great correspondence, detail descriptions and quick delivery.

Truly great service.

I’ll be keeping my eye out for future purchases!


She has arrived and is even more beautiful in real life!

Thank you so much.



Love my latest purchase - a Mulberry scarf.

As always, beautifully packaged, lots of communication from Shain and the item is just as described. 

My favourite re-sale store 😊


This is my third Bag purchase and I trust Shian because the level of service/communication & attention to detail is excellent and her descriptions are absolutely clear. Buying and Selling online involves risk for both parties and integrity is a must which Shian provides.

I’ve also sold an item with her, the fees are fair and after the sale the funds arrived in time.

I also like that her business is registered @ Companies House.


 I’ve received my Mulberry Postman’s Long Locked Purse today and it’s absolutely stunning. I was very lucky to find a brand new one too and was amazed when it popped up on Shian’s website this week.

Thank you, Shian, for the beautiful packaging and chocolate and also for all your help the other evening, really appreciated it! It’s always so easy buying or selling with Shian, I think she’s the best there is. Till the next time :-) Lots of love W xxxx


It has arrived all beautifully packaged as usual! 

It is completely stunning omg what a beautiful classic and I am now the proud owner.

Thank you so much, have a lovely weekend from one very happy customer! 

Laura xxx


I am in love!!!

This is my 10th mulberry right now and it is my favourite - always though it would be too big for me but lovely.

Love the wrapping and how long it took me to open the parcel - like christmas .

Thank you 


I just received my scarf!

Thank you it's beautiful and packaging was too!

Thank you for the lovely note too 😊


 Just ❤️ ❤️❤️ my new Mulberry Alice bag and purse.

They’re absolutely perfect!

This is my second purchase from the Nest and it’ll certainly not be my last. First Class Service from start to finish. 

Thanks Shian xxx


Just want to thank you, I received the bag and its absolutely stunning. Definitely a steal! I’ve been eyeing up a black Prada bag for ages and couldn’t believe my luck when I saw it on your instagram.

Thank you ever so so much for the all details you always provide and for being so honest! This is my second purchase and I can’t wait for the next one! You truly are the best!


Absolutely love my new LV pouch, have been after one for a while and who better to buy from than Shian!

Thank you so much, smooth transaction and beautifully wrapped as always and can’t wait for my next purchase!

Bonita x


I have just received my bag and it's perfect ❤️

Thank you, for to keeping me updated with the progression of my purchase, very quick from purchase to delivery. 

You had also lovingly wrapped the bag, it was like unwrapping a gift.

I would definitely recommend your services to anyone.

Thank you so much 🥰


Once again thank you so much for the stunning Mulberry ❤️ Not only did you remember that it was on my wish-list but you sent me a nudge that you had one for sale!

Beautiful bag....

Expertly wrapped & packaged....

Next day delivery....

What more can you ask for?

Thank you x


The darling little hippo arrived yesterday  but I’ve only just opened it completely. 

Absolutely adorable!  ðŸ¦› 

Thank you so much 

Wendy x


It’s arrived and I am absolutely thrilled.

Thank you so much for the the beautiful packaging and care you have put into getting it to me safely and quickly.

I would most definitely use you again., so I will keep my eye out

Thank you again

Love Collette xx


My beautiful bag has arrived safe and sound this morning.

It is absolutely beautiful and I’m delighted. 

Thank you soooooo much ❤️


Happy Dayyys - The delivery man has just delivered my handbag. Its absolutely beautiful.

Thank you soo much. I cant wait to use it and it was soo beautifully wrapped as well. 

Im over the moon :)


It’s arrived safely and it’s absolutely perfect, I love it 😍. Thanks for packing it so beautifully too. 

Huge thanks for facilitating a Part Excange for me, it’s been such a smooth and easy process, it’s very much appreciated.


Thank you so much for the speedy postage, I absolutely love my bag and it was perfectly packed!  

You always describe and photograph everything so well, it lets me buy preloved with confidence.



It’s like Christmas morning 😂

The Chanel bag is stunning, better than I even imagined it would be. Made in 1990 so its 33 years old, which is older than both my kids 😂 , sadly not older than me though!

I am so glad I couldn’t resist and she will be treasured but also used.

Thank you Shian xxxxxx


I’ve interacted with Shian for years, both buying and selling. Her level of service and attention to detail is exemplary & her descriptions are absolutely spot on. I’m confident when purchasing from Shian that items are genuine and accurately described. I’ve also sold items with her and communication is excellent and her fees are very clear and fair. Thank you for running such a wonderful business Shian!


As a complete handbag addict for the past 30 years, I first stumbled across NPs Nest a couple of months ago and began to read up on The Nest and Shian, before I committed myself to a purchase. The reviews are outstanding and having now purchased my first new beauty (Chanel Jumbo), I can absolutely see why. From start to finish, Shian was an absolute delight to deal with and I particularly appreciated her honesty and integrity in my pre purchase queries. My stunning bag was received the next day, beautifully wrapped and in what looks like to me, as brand new condition.  I know this is going to be many one of many purchases through Shian. You have to be so careful when buying pre loved these days, but I have utmost confidence that my future buys will be just amazing. Thank you once again Shian x


Thank you so much for selling two purses for me. Always greatly appreciate all your help along with your beautiful photos and honest descriptions. Lots of love W xxx


 I have just received my beautiful Dior bag this morning.

Oh my! It is perfect in every way.

Exactly as described, as new. It is perfect in every way.

I absolutely adore it 💕

Beautifully wrapped and prompt delivery too.

Thank you Shian.


I purchased my very first designer bag from the nest about 14 years ago (a vanilla Mulberry Emmy) and was lucky enough to purchase an amazing PS1 recently which arrived at lightening speed, so beautifully wrappped. As always the bag was even better in person, NPN eye for detail means you are never at risk of being disappointed in the condition when your bag arrives - nothing goes unnoticed or undocumented! Buying preloved online can be so stressful, but you can always rely on NPN; the communication, customer service and quality of the stock is unparalleled. Thank you for another wonderful bag and bag buying experience


Absolutely delighted with my Gucci handbag. Packaged beautifully and securely. Excellent service. Would highly recommend.


Excellent and professional service from ordering to receiving, beautiful emails with updates. I’ve bought 2 Mulberry bags and the quality is exceptional. I can highly recommend.


Always professional and efficient, with a friendly manner, the Nest is the place to trust!

Honest, kind and helpful, what more could you ask :-)


I just wanted to thank Shian so much for the excellent service she provides. I received my gorgeous Lady Doir bag and she was beautifully wrapped.

On opening she was exactly as described. Over the years I have purchased many wonderful bags from the Nest, I really don't have room for any more but the Nest always seems to tempt me Xx


 I absolutely love my Celine classic box bag from Shian. I have to add that the customer service has been second to none and presentation of my item on delivery was fantastic. Everything was amazing!

Great service and Shian is lovely

Thank you x


Thank you Shian so much for the stunning Chanel 19 card slip holder. She has arrived, and I actually shed a happy tear as she is SO beautiful. I am so impressed with the service I received, the communication before, during and after the beautiful wrapping (and the branded chocolate!).

Shian, I am beyond happy, you have made this purchase so special.

I will definitely use your services again.


Thank you so much, Shian, for selling my Mulberry bag and purse. As always, so, so helpful and the beautiful photos you take and honest descriptions of each item are amazing. I’ve been selling and buying bags/purses too with Shian for about eight years and I can honestly say each time I contact her it’s like talking to your best friend. She does a fabulous job every time. Thank you, Shian xxx


I bought a beautiful Louis Vuitton bag from Shian in October and was so impressed by the whole experience from the clarity of photography, accurate description and ease of purchase to the timely delivery. The bag arrived in a secure package and inside the original LV box had been beautifully wrapped by Shian with a lovely thank you note and a little chocolate. I have also sold a bag via Shian and again this was straightforward. I have told many about this wonderful site and strongly recommend. Thank you Shian. Xxxx



I’ve bought from and sold through Shian a couple of times now. NPN is by far my favourite site for preloved bags. The descriptions of bags are thorough and accurate and the photographs detailed. I particularly love the fact that the bags weight is given. Bags arrive promptly and beautifully packaged. A fantastic experience all round.



Another fabulous experience buying from Shian - always worry free, a beautiful bag, exactly as described and packaged so well, like opening a birthday present!

Thanks so much once again. x


Yet another seamless, super fast transaction.  It’s always a pleasure doing business with Shian and my bag arrived so beautifully wrapped.

The bag is exactly as described and just what I was hoping it would be.  The photos and care taken with the descriptions is second to none and I’ve lost track of the number of people I’ve recommended NPN to

Now I need to go and save up for my inevitable next purchase!

Karen W

Utterly stunning Mulberry Bayswater bag. 

I fell in love when I saw it on the website and had to have it. I absolutely Love it!  l am what Shian calls a ‘Mulberry-aholic.” Purchasing from her is such a pleasurable experience with her absolutely meticulous attention & care to detail.  Receiving your parcel from Shian is always like receiving a beautifully wrapped personal gift.

Thank you so much Shian you are amazing x


My Mulberry Coca bag arrived safely and soundly today. I love it!

It was wrapped up so beautifully which was a lovely touch. Thank you so much and for such a professional service. I will definitely be recommending you to all my friends and as I said before I’m sure I will be back making another purchase in the not doing distant future.

Thanks again Shian


I have just opened my Mulberry Antony in size small in the Colour Oak. Oh Shian, you’ve done it again…far far far exceeded my expectations. You are simply fabulous! My new bag is everything I knew it’d be! It’s EXACTLY as described. Your photos and descriptions are exemplary. Your communication and attention to detail is second to none. And of course, you post super fast too - because let’s face it, who wants to wait yonks for their new beauty?! Not me!  Thank you a million! xx

Nikki M

Buying from Shian at NPN is a delight. I have just received my Hermes Cadena and it is exquisite! Shians expertise, honesty and attention to detail is unrivalled. I would not hesitate to recommend her or buy from NPN again. I love to see what's New on the Website, I am hooked!



Thank you Shian for selling me this lovely Chanel bag.

It come in very nice box, with a note from Shian.

Its first one, but I am sure there will be next ones in the future.

I will enjoy using the bag.

Karen W

 Absolutely LOVE my  new Mulberry Blackberry & fuchsia shawl it is divine!  Receiving a parcel from Shian is like receiving a specially wrapped  present.  Her care and attention to detail is wonderful.  Thank you again Shian x 

Akshi Shah

I just want to say a big thank you for making the process of purchasing my mulberry bag so smooth and enjoyable

The bag is in fantastic condition (better than I had anticipated) and the delivery was super fast! I look forward to future purchases with you!

Love Akshi xx


I would just like to say that Shian was fantastic with her help and advice with the purchase of my Louis Vuitton Alma.

The service I received was impeccable and I will definitely buy another bag from NPN in the future x


 As a first time buyer from NPN in fact the first time I have ever purchased a pre loved designer handbag, I must say my purchase exceeded my expectations.

Shian quite clearly has a passion for what she does but is also extremely professional in her dealings. She evidently puts effort not just into the product but the whole experience of buying a designer handbag. It was almost like getting a bag from the designers direct without the price tag!

I found her condition guide works strongly in the customers favour as she is zealously honest. I have my eye on another bag I want, I'm hoping NPN gets one soon so I can buy it without any apprehensions from her.

Wish me luck!!


Absolutely delighted with my bag I’ve just bought from Shian. The selling pictures and description was spot on. I was kept updated and parcel was sent safely within a few days. I’ve now bought and sold a bag through NPN and have been so happy with the service provided.


Absolutely amazing service. So personal and friendly, I can’t believe I had only just stumbled upon this gem. The packing was beautiful, communication fantastic what more can I say. Looking forward to more purchases in the future. Thank you


Message: WOW…I am totally blown away by my absolutely stunning new Mulberry Bayswater bag in Poppy red!  It looked wonderful on the website, but the colour is just WOW!  l am what Shian calls a ‘Mulberry-aholic’ and until now the Bayswater in red had eluded me. A trusted seller whose description care and attention to detail including authenticity guarantee with NPNP passport is so reassuring and makes purchasing a dream. Beautifully packaged with pink wrapping paper & ribbon, simply amazing.  Outstanding delivery I received my bag within twenty four hours of purchase.  My whole experience has been wonderful thank you so much Shian.  I know this won’t be my only purchase from you! x


Thank you so much Sian for yet another beautiful purchase.  I absolutely love my LV Coin purse and as usual beautifully wrapped.

Look forward to more purchase in future

All the best, Selina xx


Such a fast delivery, when you order something as lovely as a handbag you want it now. Ordered Monday evening, received a personal email that night and again on Tuesday keeping me up dated with delivery information. Handbag arrived on Wednesday. A beautiful bag, just as described. Lovely packaging, felt like I’d got a present.

Thank you so much for such a lovely shopping experience.


The Mulberry Lily I bought was stunning. It arrived quickly and was  wrapped beautifully.  This is the second purchase from Shian.  I am delighted.  Perfect handbag and wonderful service. Thank you so much Shian.


I purchased a Louis Vuitton Coin Purse to add to my collection and the item was in immaculate condition. The customer service Shian provides is excellent, the delivery is so fast and the email updates are great too.

The time comes beautifully packaged, couldn’t have asked for a better service. This won’t be my last purchase xx


I purchased a gorgeous patent chanel wallet as a treat for  myself and Shian's service has been amazing. The delivery arrived very quickly and i was updated at every stage and provided with a tracking number. The wallet was well wrapped and arrived safely. I love my new wallet and will be looking on this site regularly for some new additions to my collection. Thank you NPN xx


Jeannine Vambe

Thank you Shian so much for my beautiful bag, the quality is simply superb.  Words cannot really adequately express just how much I love it! Buying and selling with you is a joy because the level of customer service you provide is truly outstanding and you're just such a lovely person.


Jo H

Thank you again Shian! This was my fourth purchase from NPN and as always I'm delighted with it! I just love the clear photos and detailed description for each item, I never have any concerns about purchasing.

Thank you so much Shian, you're amazing!


Totally enjoyed the canvas garden party - thank you. I took it out for the 1st time this last weekend and think my chicness has improved!! x


My Mulberry bag arrived quickly and it was beautifully packaged in pink wrapping paper with a black bow, a lovely touch. The bag itself is stunning. It looks as good as new and is in immaculate condition. It came with a Mulberry dustbag, authenticity cards and a receipt. I'm really delighted with it. I have been looking for a Mulberry Lily in this colour of Rosewater for a while now and this bag is perfect. I will definitely shop here again. Thank you to Shian who confirmed my purchase, let me know that it had been sent out and informed me of the shipping method. This has been a great shopping experience.


Thank you so much Shian for selling my bag, for providing exceptional customer support and going out of your way to do everything in order to present it in the best possible light.  You were so helpful, kind and an absolute pleasure to do business with!  I was blown away and delighted by how quickly my bag sold through NPN - super fast and simply wonderful from start to finish!  Highly recommend.


Received my Celine classic bag today  thanks Shian simply the best as always ,description photos communication and packaging x


Thank you for a wonderful transaction. Great seller, always a pleasure. Very trusted.


I really enjoyed my recent experience shopping with the Nest.

It felt personal and professional. Shian ensured my *amazing* new handbag was delivered to me with care and with speed.

I am looking forward to shopping again with the Nest.


Another great purchase received today from NPN. 

It was a bag I missed out on in store 2 years ago and always regretted not getting it so I’m so delighted it’s now one my collection.

Excellent service as always.


I've sold several items through The Nest, and Shian's customer service and communication skills really are second to none! She has very expert, detailed knowledge of the market past and present, and is a joy to work with. Thank you again Shian, for all of your great work! I am sure I'll be back as a buyer one of these days, too. I wouldn't trust anyone else in the luxury second hand market in quite the same way. All my best, Tessa

Karen Y

 Purchased a lovely Gucci bag. Shian answered all my queries. Great service.Would certainly recommend NPN bags. Thank you


Thank you Shian, wonderful service helping me to sell my lovely Mulberry bag. You’ve got a great client base and fantastic service.

I felt comfortable about the whole process and you were extremely responsive on email which was also great.

I will definitely be recommending you to friends to both buy and sell handbags. Thank you.


I was on wish list for a Mulberry Cara, Shian contacted me and wow I am so impressed it was such a smooth transaction and I couldn’t be happier, will definitely be purchasing again. My bag arrived and was even more beautiful in the flesh, I highly recommend Shian, it was an absolute pleasure to do business with you x


A new customer to NPN but I already know I’ll be a repeat customer. The attention to detail in sale listing to accurately describe and show bag was exceptional. Communication was fast as was delivery. Shian was a pleasure to deal with and I highly recommend. 

Tatiana M

I  just wanted to say thank you and that I had a lovely speedy and honest experience with you  !

A very professional, excellent, prompt service! I am very pleased with my purchase.


I have recently used NPN Authentic Bags to sell on my behalf a beautiful barely used Mulberry Bag and I can’t recommend them enough.

Shian is so helpful and extremely professional. The service she provided was excellent. Thank you so much.

Juliana M

Just received my latest bag from Shain.  As always, beautifully packaged and far exceeded my expectations. There is no better re-seller in the UK.  I recommend her to everyone.

Thank you for my new to me, Bayswater. :) x Juliana.

Kerry Cameron

I had bags to sell & Shian provided a 5 star service from start to finish. Highly recommend & would use again.


Shian was so helpful selling my bag. It was a really stress free experience.  Great knowledge and communications throughout.


I bought an absolute dream bag from NPN and if there was only one word to describe my whole experience it would be “faultless!”.

My item arrived quickly and so beautifully packaged. On top of that Shian was in regular contact letting me know my order had been received, packed and sent etc. So welcoming and friendly! I really couldn’t have had better service. I will definitely being buying again and I definitely recommend 100%! Thank you so much Shian! X

Kelly Peacham

I have purchased 2 bags from Shian and both have been excellent quality, perfectly packaged and arrived within days of placing my order. I wouldn't hesitate to buy again. Thanks for such a reliable and secure way to purchase preloved designer items Shian! Xx


Wow! Blown away with the efficiency of service. The bag is everything I hoped it would be and more. Thank you! X