I take a huge amount of care to accurately describe and photograph all of the items in the Nest but I do know how difficult it is to buy online, without having seen something beforehand and even colours can be hard to accurately gauge, with different monitors displaying differing intensities of shade, which can make all the difference to whether you like something or not.
I offer no-quibble return period on ALL my items (including Sale stock).
The return process is as simple as it could be and completely fuss-free.
I just ask you to let me know that you'd like to return as soon as you possibly can. Sellers love to know that their items have gone to good homes but its never a problem to send something back, for any reason whatsoever.
Just ping me an email and I'll provide the Return Address for you immediately.
Ensure you pop the item back to be within 14 calendar days of original receipt, (during Sale time, as a courtesy to the Sellers of the item, I do ask politely that this be within 2 days for reduced items, thank you), and I'll be in touch to confirm, as soon as its here.
Items must be returned in the same condition sold (inclusive of aroma), with the security tag intact and I'd always recommend using fully insured, trackable post as unfortunately I can't accept liability for any item lost or damaged during shipping.
Refunds are usually processed by the Nest the same day (always within 48hrs) of receipt, less outward postage cost and though the Nest doesn't charge anything for a Return, if you've paid by Debit or Credit Card the Payment Processor (Paypal) deducts 3%. I am currently subsidising this to 2% for clients.