Buying a Bag?
Have you ever bought something pre-loved, described as in 'excellent' condition'?
Something thats photos made it look OK...quite good in fact, and when it arrives, its nothing like you'd expected? Or, even worse, it doesn't arrive, or even worse still, its a fake? There is nothing more disappointing than when this happens, and nothing more stressful than trying to get a refund from Sellers who just don't care. Unfortunately, this seems to happen alot...... and we've all been there.
When you buy from the Nest, you will always know you are buying a 100% authentic item and you will always know its condition in complete and accurate detail. My listings often focus on all the negative aspects of somethings condition, but I would always rather my Buyers were overjoyed with their purchase, rather than disappointed and I strive to ensure that every transaction is the best online experience you will have encountered. No question is ever too big or too small.
No query or worry about style, colour-coordination, practicality, weight, etc is ever answered without my complete, honest and (often) very candid opinion.
I like to be able to give an informed view of whether something is comfortable to carry, is easy to use, or whether the shoulder straps are just a little on the short side for the average person!
I photograph in great detail, aiming to provide as close an experience to a personal inspection as is possible., using a real-life backdrop to try and ensure the items seen in context......and its always a very honest 'warts-and-all' depiction......
However, nothing will rival seeing a bag in the flesh, which is why I provide a no-quibble Return Policy so you can be reassured that if your purchase isn't right for you, you can send it straight back. I think these are things that make a difference and I hope this difference shows.
The Nest aims to ensure you receive the highest Customer Service possible, from beginning to end, so that buying your bag is even more enjoyable than going to the store.
If you need any information or would like additional photographs of an item at any time, please don't hesitate to ask as its always best to be as sure as possible about your purchase before buying. Returns are never, ever a problem but the buyer pays all postage costs and if payment is via Paypal, there are their fee's too..... so it can be expensive!