This was my third purchase from Shian and NPN and as with my previous purchases I am absolutely delighted! I trust Shian completely and know that I can purchase from her with confidence. Her descriptions are precise and the detailed photos are so helpful. My bag looks even more beautiful than I was expecting. Shian's customer service is exceptional, I can't to purchase from her again! Thank you so much!
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A Read
Received my first NPN purchase today - it was beautifully (and very securely) packed,which made the unwrapping of it an unexpected pleasure,as was the thoughtful little surprise chocolate! The bag is exactly as shown/described and I’m very pleased with it. Excellent communication throughout the swift delivery process and I like that returns are allowed,(just in case),as it’s always difficult to be 100% sure about a bag until you’ve seen it in real life. No return necessary for me though and will recommend NPN to others as well. Happy customer!
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Becky Bindley
Thank you so much for my stunning Neverfull GM
Described accurately and even better than anticipated
Excellent service, beautifully wrapped and very prompt delivery. Would highly recommend x x
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Jackie Beck
Oh wow , I’m blown away with my new Mulberry. My Mulberry collection is complete with this stunning bag , I’ve loved it for years but it really was too expensive, but thanks to Shian and NPN I have it and I’m delighted. πππ
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Marcia Ball
I can’t say enough about my bag,it’s absolutely gorgeous! What a find,it looks brand new and first class service off Shian..what a wonderful person xxx
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Elaine Hunter
Thrilled to bits with my Prada Key Holder Case. It was stunning and beautifully wrapped and delivered really quickly. I would definitely buy from Shian again.
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Wendy
I received my Oxblood Mulberry Bayswater bag this morning and it is stunning! It was wrapped so beautifully it felt like Christmas morning and delivery was so fast too. I’m absolutely over the moon with the bag and I’d also like to thank the seller for including a Storage Pillo with the bag. Shian, as always, was amazing sending me emails letting me know when it would be arriving. Whether I’ve sold or bought a bag with Shian her service is absolutely first class. Thank you, Shian, I’m one very happy lady xxx
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ana
what a find this website is! I am so pleased with my Mulberry Bayswater, exactly as described, arrived quickly and extremely well packaged. Definitely will use NPN again. Highly recommended. Thank you Shian, you deserved all the success.
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Sam
Excellent service and speedy delivery. Shian is so delightful to deal with and the bag was beautifully packaged. I would say the bag is even better in real life than in the photos.
The whole experience was wonderful and I would 100% recommend.
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Joanne
Another excellent purchase from NPN this Gucci exactly what I have been waiting for so buzzing when it arrived today,
Thank you again
Joanne xx
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Gillian
Bag arrived and very happy with it. Well packaged, great service and speedy delivery!!
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Becky
My Mulberry Del Rey arrived beautifully packaged, and exactly as described. Excellent service from Shian, including delaying delivery until I was back from holiday. Great communication throughout the process. Thank you x
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Jen Smith
I’m over the moon with my Mulberry purse. Thank you Shian for your fantastic service and communication. Your care with wrapping and packaging also made opening the box such a treat. The purse is in fantastic condition and exactly as described. Will 100% recommend to family and friends and look forward to my next purchase x
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Carolyn Russell
Thank you Shian for the beautiful Louis Vuitton Normandy Tote. She is beautiful, exactly as described, fantastic colours and condition. I am trying to resist looking in the Naughty Pidgin shop as I know I will find lots more fab bags there π€¦βοΈ. As always a great service sent quickly beautifully wrapped and the passport as mentioned an added bonus along with chocolate - a lovely experience
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Gillian
Bought a beautiful mulberry nvt Lily bag,the description and photos were exact.The personal service is amazing and will recommend npn bags to all of my friends.The delivery and packing of the bag to the little note and chocolate really make it a buying experience.Thank you.
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Donna-Marie Skoyles
Stunning bag, exactly as described! Quick delivery with beautiful packaging which made me feel like it was my birthday. Brilliant service with the passport to keep for the future. Thank you so much π 5* Service
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Kris
Excellent service from Shian. The bag was even more beautiful in person & it had been packaged very securely with lots of wrapping to protect it. I would definitely recommend & I am sure I will be back soon to purchase another lovely bag from the nest. Thank you so much! X
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Tracy pugh
Ordered a beautiful large Antony and what can I say. Perfect service and communication from start to finish. I am delighted with my bag. It’s a lovely feeling buying with confidence from a seller with an impeccable reputation, and Sian has exceeded my expectations. Beautifully packaged as well. Many thanks again.
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Harriet Lawrence
Received my latest NPN purchase yesterday and as usual I am over the moon with it.
The service Shian provides is second to none, can't recommend her highly enough!
Love
Harriet XXX
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Olwen Archer
I have purchased and sold with Shian at Naughtipidgins Nest and cannot recommend her company highly enough. I have just purchased a beautiful Gucci purse and it arrived promptly and the packaging was superb. Thank you Shian, for another successful transaction π
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Gail
I’ve purchased quite a few times from Shian, and this was my first sale. It was seamless and stress free from beginning to end, cannot recommend enough!
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Jane
What a wonderful shopping experience. My parcel arrived, beautifully wrapped and just as described. I am absolutely thrilled with my new Bayswater.....can't wait for the shop to reopen. Thank you so much Shian - you have a truly fabulous business ! x
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Claire Masterman
Shian is an absolute delight to deal with, having bought and sold before with NPN I would happily recommend the service she provides. Very professional, extremely knowledgeable and nothing is too much trouble for her. I would definitely use NPN again.
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Kay
Shian is always my first choice if I am looking to sell a bag, the way they are so professionally photographed and advertised with Shians meticulous attention to detail never ceases to amaze me
Always absolutely lovely to deal with and so warm and friendly with any correspondence and gives you a very honest opinion and advice
A true professional and an absolute lady
I heartily recommend Shian to anyone for buying and selling
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Nikki
Another wonderful purchase from Shian! As ever, when I saw the dream bag I knew I could purchase with confidence, knowing it would be exactly as described, and would be delivered quickly and safely. It’s such a pleasure buying from NPN - of course I’ll be back again :)
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Vivienne
I saw the most beautiful bag on the NPN website and purchased it immediately. It was my dream bag in my dream colour. The service I received from start to finish was exceptional. You have a customer for life. Thank you for all you do in providing such beautiful pieces.
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Angela
Repeat Customer of Shian. Amazing bags, great prices and superb comms. Also her. packaging is just perfect. Made my day opening my parcel!! Thank you so much Angela xxx
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Sue
I am a huge fan of npnbags. Shian is an absolute dream to deal with. She has the best choice of handbags. I’d happily buy from her again and again and again (and I probably will).
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Sarah
Another fab piece to add to my collection! Shian is a designer angel in disguise. Always prompt, beautifully packaged and a delight to buy from. I just wish I could keep her a secret xx
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Wendy
Thank you so much, Shian, for selling another bag for me. The service you provide is amazing, from the beautiful photos and honest descriptions of the items being sold to your lovely friendly emails. Till the next time :-) xxx
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Tracy Wheeler
Well what can I say …. Shian is a delight to deal with, great communication, arranged postage to suit me and the purse arrived beautiful packaged ! I can not recommend NPN Bags enough, I will be back x
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Clare
Always such a pleasure to deal with Shian, always offers such a professional service with a lovely personal touch, quick helpful friendly responses to messages, just received a great bag strap, exactly as described, perfect, just what I was looking for, would highly recommend !
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Sarah
This is the first time I have sold a bag. Shian offers a fantastic and easy to use service. She is extremely prompt and helpful with communications. I cannot recommend NPN and Shian highly enough. Thank you!
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Nicola
Amazing service yet again so personal and professional! Highly recommended π
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Becky Bindley
I received my beautiful Louis Vuitton Boulonge NM today after placing the order Monday evening, super fast delivery, wrapped in gorgeous pink wrapping paper everything was so beautifully done. The bag is stunning as described and even better seeing it irl.
Would highly recommend Shian for a great service from start to finish and the items are always in amazing condition πthanks again until next time x x
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Amanda
Buying from Shian is an absolute pleasure. Items are always honestly described, arrive very quickly, beautifully packaged.
I wouldn’t spend my hard earned money on pre loved luxury items anywhere else. I trust Shian implicitly.
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Nikki
It has been a total pleasure to sell with Shian at NPN. From the first contact she provided a friendly, professional Service, keeping me informed at each stage. NPN makes the selling process hassle free and I wouldn't hesitate to sell with her again. A first class experience.
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Louise Timms
This is my first experience of selling via NPN and Shian, who I would like to thank for making the experience so easy! The way Shian advertises the goods is just fabulous! Such an easy process from start to finish, I will definitely be keeping my eye out for a purchase in the future
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Sophie
I have just opened my Mulberry mini zipped Bayswater in Oxblood and I am over the moon. It is beautiful. The bag was, as always, honestly described and the photos and attention to detail are second to none. Shian puts so much effort into the whole process from the detailed listings though to her communication and then even after receiving the item. Her service is exemplary. I wholeheartedly trust this lady who is a consummate professional. My bag is exactly how I thought it would be and I’m super grateful Shian. Thank you! xx
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Wendy
I received my beautiful Mulberry Oak SBS this morning and I’m a very happy lady! As always, when buying from Shian, the description and photos of the bag were spot on. Even the two small faults that she had pointed out I could hardly see. I’ve been buying and selling bags with Shian for a number of years now and it’s always a joy to deal with her. She’s so friendly and always does her absolute best for you. Thank you xx
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Karen
Shain has sold a few of my bags for me. Amazing service, highly knowledgeable and super efficient service. I’ve purchased a few items also which are gorgeous abs exactly as described. I look forward to each evening bag drop - I’m obsessed !!
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Hazel
So pleased I took the plunge and shopped with the Nest. The product pictures and descriptions make the buying experience a real pleasure and show just how much Shian understands and appreciates the items she sells. The descriptions are incredibly detailed and ensure buyer confidence (and all this even before you’ve made the purchase!). Shian personally emails about your purchase and adds to the anticipation of the parcel arrival / which thankfully is as soon as possible - next day before 1pm. Mine arrived at 12.25 and that wait was almost too long! Beautifully and lovingly packaged - I would even go so far as to say the experience is preferable to buying directly online from some retailers. Pricing is honest and reasonable which makes the purchase justification (as if one were needed!) of just one more……. That little bit easier, especially if pre-loved as that little bit better for the environment too. Absolutely delighted with my first purchase, and most definitely will be back.
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Jacky
Amazing service as usual. Ordered at 3pm and delivered at 11am next morning (in the Highlands!). Absolutely delighted π
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Catherine
Oh dear I’m hooked!
Fabulous Mulberry Somerset arrived today. Exactly as described in wonderful as new condition. Fast delivery as always and the personal touch makes shopping with Shian such a pleasure
Thank you and again…..what next …..ππ
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Sarah
I have sold with shian before which was a great experience and today my first purchase with her arrived!
Everything as expected, she leaves nothing out of her descriptions. I’m super happy and will be buying again soon!
Sarah x
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Sandi
I've just received my first bag from Naughtypidgins Nest, and it probably won't be my last! Shian provides a fabulous, personal service, the bag was well packaged, and the little chocolate was a lovely little touch.
Thank you! xx
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Clare Scahill
I have recently made my first purchase from NPN and am delighted with the outcome. I have never bought a pre-loved bag before and was nervous! However, after a frustrating and fruitless search for a new version, I tentatively started looking on line. Shian had exactly what I was looking for at a fair price, with loads of detail in the descriptions and lots of photos. I took the plunge and not only was the bag exactly as described, the service I received from Shian was far superior to the treatment I had from the ‘prestigious’ brand customer service agents I had been dealing with previously.Thank you Shian. I will be back.
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Janice Fletcher
I have purchased and sold with Shian and every time it is an absolutely delightful experience. Shian is so helpful. Her communication is outstanding all the way through. Packaging and attention to detail is exceptional. Shian has the highest standards and the bags are accurate in very way. I have every confidence using NPN and am sure I will be back again! My lucky latest purchase, an LV Neverfull MM , has been a long time watch and is again a delight and of such high quality. Thank you Shian.
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Shanti
I have sold bags through The Nest previously and had very good experiences, Shian is so warm and lovely even in her emails.
I recently made my first purchase and was completely blown away by her attention to detail and care with packaging! The bag is in amazing condition and I look forward to using it.
Would definitely buy and sell through the Nest again, highly recommended!
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Kris
NPN is an absolute delight to purchase from! Everything was meticulously done -- from the item description to the communication and packing, it's just fantastic! I'm a first time buyer, but it sure won't be my last.
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Karen
I have purchased before from The Nest and am never disappointed and once again I have had a wonderful experience from start to finish. Shian is so friendly and takes time to answer questions and nothing is too much trouble. My bag came beautifully packaged with tissue paper, ribbons and a chocolate and the bag is stunning, exceeding my expectations. Thank you Shian for being so amazing. I will be back!
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Sophie
I simply adore my new Mulberry coin purse. Honestly described and is a quality piece. The photos were excellent. Also great communication and speedy dispatch and delivery. I’m so impressed that I’ve just ordered an oxblood Mulberry Zipped Bayswater in size small from you today! Many thanks. xx
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Christine Barnes
Purchased a lovely bag and was as described. Super fast next day delivery .
Beautifully wrapped and packaged. Would purchase from again. Better than purchasing direct from Mulberry!
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Lola Ag
I have been buying and consigning my unwanted designer handbags with Shian for two years now and I am yet to be disappointed.
Her attention to detail, professionalism, presentation and communication is second to none on either side of the table so to speak.
I couldn’t recommend Shian highly enough even if I tried! Keep up the excellent service xxx
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Deborah Frampton
Just completed my second purchase from the Nest - as ever, the transaction was simple and my wallet arrived the following day, packaged beautifully.
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Steph Ryder
My first purchase and it is A fabulous bag, exactly how it was described and in the most lovely packaging . I wouldn't hesitate to buy again !
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Rose
Yet another amazing purchase from Shian! Absolutely delighted with my beautiful purse. She goes out of her way to wrap up her lovely items so professionally and communicates so well too. A five star service βοΈβοΈβοΈβοΈβοΈ
Can’t speak highly enough. Thank you.
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Kirstie
This is the second time I've purchased from Shian and again she did not disappoint! Exactly as described, excellent communication and a wonderfully wrapped package! :)
Thank you!
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Samantha Jouza
Purchased two bags in January and am very happy with both of them. Shian had the best communication so you feel at ease with the whole transaction and describes them meticulously so you know what you are buying.
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Juliette
Shian is always professional, always polite and gracious, yet friendly and warm. Her stock is always accurately and honestly described and her service level is the top! I can't recommend highly enough! Thank you so much! Juliette xx
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ANITA ADAMS
Received another beautiful bag . Always wrapped and packed so well.
Fantastic service and Shian is someone you can trust implicitly ..
Thankyou so much
I will be back !!
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Bonita Freeman
Received my bag from Shian and I am over the moon with it! It is just as described, super quick delivery! Thank you very much β€οΈ
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Catherine
My gorgeous Darley purse arrived today. Pristine condition - as new with Shian means exactly that.
It’s always a pleasure to buy from Shian - great communication and hassle free shopping
Exceptional quality every time ….hhhm what next π
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Nina
I have just received the most beautiful bag and Shian has kept me informed and up to date at every stage of the bag arriving ! The bag is in absolute pristine condition and I am absolutely over the moon with it ! Will definitely be buying again from your store !
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Sarah
Another lovely bag from Shian at the Nest. Perfectly described and packaged with excellent communication throughout. A very happy customer!
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Lisa Deacon
Great buying experience! Shian is so lovely and keeps you updated throughout. Would definitely recommend and highly likely I’ll be buying from Shian again π€¦π»βοΈπ
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Danka
Shian, I wanted to say a big thank you for selling my bag. I couldn't be happier with the way you dealt with everything, from start to finish.
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Paula Webb
Simply the best as always am so pleasedπ
Many Thanks Shian x
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Wendy
Shian, thank you so much for selling my bags and purses for me. As always, excellent service, photos and descriptions that enable the buyer to make a decision. What would we do without you, your love of bags shines through and your knowledge and enthusiasm is amazing! Lovely to have you back too :-) Love Wendy xxx
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Louise McKay
Yet again five star service from Shian, buying and selling is so easy. Another beautiful item arrived when it said it would, packaged in tissue paper , surrounded by bubble wrap and secure outer packaging.
Many thanks again xx
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Jane
Brilliant website and a lovely seller - everything is thoughtfully set out from exact details of items and true honest photos and description. I placed my order on a Thursday evening and it was delivered promptly by the Saturday with email communication from Shian throughout. My beautiful purchase arrived in a recycled box (husband thought it was a dinner set but recycling is great). On opening it was beautifully wrapped with ribbon and a little chocolate. Thank you so much Shian, love my new bag xxx
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Rhea
NPN is a gem of an online store to find and re-home items from lux lovers like myself! No doubt, it owes its continued success to the one-woman wonderful team that is Shian. She has such unrivalled integrity and warmth that I feel like all my interactions with her actually took place in person, when in fact they've all been done online. Truly, it's like chatting with an old friend that you trust. I've bought items and found new like-minded owners for my pieces through her shop, which I highly recommend.
I can't wait to save enough to justify purchasing another item on my wish list (Mini Peekaboo, I'm looking at you) and I look forward to consigning more items to NPN this 2022 :)
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Kirstie
Words cannot describe how great the service was from Shian. She kept me informed from beginning to end.
The package was so nicely wrapped it was like opening a present to myself!
I’ve even put my name on the wish list for another bag!
Would definitely recommend Shian, so approached and friendly and really professional.
Thank you!! :) xx
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Clare
There are not enough words to describe how great Shian is and the service she provides - first class, premium and without compromise would come to mind.
Have purchased at least 6 times and will keep coming back as I know that the quality of goods that are sold is very high and when you have purchased something it arrives the next day beautifully wrapped.
I would not hesitate in recommending Shian to anyone looking for a luxury pre-loved item either as a gift or for themselves.
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Ailsa Fairchild
Delighted with my third purchase - it’s like Christmas when they arrive! Fantastic condition. Looking forward to see what else pops up on the website!
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Amanda Mcdonald
Received the cara bag today, very pleased with the bag.Thank you Amanda x
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Jo H
I am so happy with my second purchase from NPN! As with my first, the photos of the bag were extremely clear, so I knew exactly what I was getting. The description of the bag was spot on and again it far exceeded my expectations when I received it. I'm so delighted to have this beautiful gem of a bag in my collection.
Shian is amazing, her care and customer service truly is exceptional. I can't wait to purchase from her again!
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Senem Levs
Yet another beautiful purchase from Shian. Just as described and arrived super quickly. Thank you.
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Shelley Norton
Well! My first purchase from the recommended NPN and I am so in awe of how this lady handles her business β€ Simple process from beginning to 'adoption' of my new preloved bag and multiple emails showing care and attention from purchase to delivery. It was wrapped like a xmas gift and such a delight to receive and open. No hesitation recommending and I will be back, likely multiple times! π Many thanx, much love β€
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Pam Dixon
This is my second purchase from the Nest and the customer service is amazing. Shian always goes the extra mile with the lovely packaging and attention to detail!
The bag is exactly as described and I am a very happy customer.
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Danny Kelly
Purchased a beaut of a Chanel classic which we have been searching for a very longtime. I have to say service, value and quality are extremely high at NPN.
Also don’t be alarmed by the outer cardboard box!! Used upcycled boxes to ship but the main event inside is packaged perfectly like a little present. Shian, thank you so much.
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Laura
Recently bought a purse from Shian as a 60th birthday present, could not have been more impressed with the service, personal emails, lovely gift wrapping and a tiny little chocolate! Speedy delivery and I had no issue in paying, no concerns at all as to the safety of large amounts of money changing hands, and I can’t wait to purchase again when my funds allow!! :)
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Rebecca
As ever, I received wonderful personal service despite what must have been an incredibly busy shop re-opening period. No one delivers such fabulous service, wraps quite like Shian or most importantly, provides such honest descriptions. Every item I’ve bought has always surpassed expectations. NPN is my ‘ go to ‘ place and regardless of item value, I can guarantee I’ll be treated as a valued customer. Thank you.
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Jordan
Shian is really good at her job and is great to work with. I have brought and sold with her on a number of times and the customer service has always been amazing .The bag arrived in perfect condition as described and wrapped as of it was Christmas Day all over again. Happy New Year to you xx
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Claire-Louise
Amazing service - so helpful friendly and a joy to buy from. Bag is divine - exactly as described and was sent quickly and with beautiful packaging.
I will certainly be buying more!
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Cathy
My first purchase and I suspect it won't be my last!
Friendly and prompt communication throughout and the item arrived very well packaged and is exactly as described.
Very happy! Definitely recommended.
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Gilly C
A wonderful New Year handbag treat to myself, and my 2nd purchase from Shian. Friendly, efficient service and nothing is too much trouble....Very honest and reassuring.
Each item beautifully packaged with tissue, ribbon and a wee chocolate too, so that every purchase is special no matter how large or small.
Thank you lovely Shian.....glad to have you back! x
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Samantha Barber
This is my 3rd purchase from Shian
Amazing seller
I have always had brilliant communication at every stage from purchase to delivery and after when needed.
All pieces have been better than described, some of the bits pointed out I can’t see!
They arrive Packaged beautifully too
Thanks Shian xxx
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Aya
After an amazing first experience buying from Shian, then finding another dream piece on her website, I was so excited to press that button to purchase!
As per the first time, the experience was amazing from start to finish. Shian is a delight to deal with and always so kind and caring. I can say with 100% confidence to anyone thinking of buying from NPN to go for it and to find out for themselves how lovely and personal the journey feels with Shian :)
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Ann
I’ve just received another bag from Shian. Delighted once again. I cannot recommend the nest enough! I’m so happy has reopened, as have purchased and sold numerous times. I truly wouldn’t go anywhere else. Amazing service! Thank you π
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Jo H
This was my first purchase from NPN and I know there will be many more! My bag is even more beautiful than it looked in the photos. The description was spot on and when I received my bag, the attention to detail was wonderful. I felt truly spoilt.
Shian is so lovely and extremely efficient, her communication is fantastic. This has been my best shopping experience in a very long time and I can't wait to order again! Thank you Shian!
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Bobbie
This is Next level. Beginning to end completely flaw-less. Communication, attention to detail, presentation without doubt the BEST experience of shopping PreLoved anywhere, Thanking my stars I found The Nest. Looking for my next bags now.
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Laura Fitzgerald
Happy 2022 to meeeee after my gorgeous new scarf arrived today, beautifully packaged. Really felt like someone had sent me a gift.
My first purchase and such a smooth experience.
Can’t wait to see what else arrives in stock
Thank you xxx
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Wendy
My new year gift to myself arrived today & I’m so thrilled with it. Shian never disappoints in her excellent service & communication regarding the sale. Thank you from a very happy customer again π x
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Sue
Thank you so much for the service you provide. This is my third purchase (it won’t be my last). I don’t look anywhere else now because I know I’ll get the absolute best from NPN. Shian is a dream to work with - so professional yet friendly and a really, really nice person.
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Jacqui Rock
Excellent service and delivery, perfectly described and I love the personal service touches. Thank you
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Kerrie
Wow just wow !!! Absolutely breathtaking Mulberry bag . Wrapped beautifully . Faultless service . Highly recommended.
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Ailsa Fairchild
My parcel arrived within 2 days of ordering, beautifully wrapped. Absolutely delighted with both purchases. Cannot recommend highly enough and will definitely order again.
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K
The process of buying and indeed selling ( in my experience) at npn bags is flawless thanks to shian. She is such a professional, so friendly, nothing is too much trouble and she is a fountain of knowledge! The items she sells are perfectly described and photographs as depicted. ( l l o v e my bag!) Shian does what she says she is going to do and does it. Absolutely brilliant experience, I highly recommend npn bags. Big thanks to shian.β€οΈ
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Zoe Raw
Love love LOVE my new bag thankyou!! Have been looking for this model in first-class condition for such a long time, and found it with you. Thankyou, I'll be back for more!
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Kirsty
Many thanks to Shian for (as always) brilliant customer service. So great to have the Nest open again.
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Helen
Amazing service - from purchasing my item to receiving it. Shian is second to none, professional polite and presents the items with so much care and attention to detail!
Thank you Shian and welcome back, you have been missed xx
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Carla
I have just purchased another item from Shian, I keep coming back time
After time, this is my 5th item from the "Nest" and I will
Recommend and use again and again!
Shian customer service and attention to detail
Is second to none and I buy without hesitation. My daughters first neverful came from the nest and I am about to go on the other side and sell
A bag through Shian too! All in all amazing experience every time! Thank you so so much xxx
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Sue
Over the years I have purchased items, and sold items through Shian, and she has
become a 'friend', although I have never met her, I feel I've known her forever?
She is the most caring person, always willing to help in any way she can, and I trust
her implicitly. So if anyone is wondering whether to buy or sell through Shian,
go ahead you will never meet anyone else who will make you feel 'special' in the
way she does.
Thankyou Shian for everything, till next time.....love Sue xx
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Lorna
Wow what can I say, the Bearn key holder is just the most beautiful piece, it was packaged really well and arrived so promptly
Thank you Shian
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Lauren
I today received a beautiful Prada wallet from Shian. I have to say, the customer service is impeccable, Shian is such a lovely person as well as keeping it professional. I ordered yesterday afternoon & the wallet was delivered today. Packaged beautifully and in perfect condition. Would 100% not hesitate to use Shian’s services again. This is the place to be for genuine, gorgeous products. Thank you so much again!
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Margaret
Thank you Shian for providing such a professional service, your shop is a constant delight!
Beautiful items, carefully photographed and thoroughly described which make the decision to take the leap and make a purchase so easy.
Another lovely treat arrived today, bang on time and exquisitely packaged.
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Shelly
I bought a beautiful LV bag from Shian and I just want to reiterate what an amazing seller she is. Trusted 100%, her description includes more detail than you would notice if you looked at the bag yourself and she is just so efficient, responsive and friendly. This is the second time I am buying from the nest- thanks so much! X
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Natasha
Just received the Louis Vuitton mm Odeon absolutely beautiful and exceptional service from Shian as always ! Will be purchasing again from Shian 10/10 just isn't enough ... Service is always above and beyond... Thank you !
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Kate
Bought a beautiful Chanel WOC and Mulberry wallet. Fabulous service, communication and the products are beautiful. Honest description and pictures provide all info. I'm really pleased with my new WOC and can't wait to use her, my husband receives the wallet this week for his birthday!
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Maria
Thank you to Shian for such a smooth and pleasant experience :) This is my first ever purchase from the nest and I really don’t think it will be my last! The bag (a brand new Dolce and Gabbana with stickers still attached!) was gorgeous, superb quality, and such a fantastic price! Can’t fault a single thing. A very super duper happy customer :) Maria xx
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Wendy
Thank you so much for selling another bag and purse for me. As always, excellent service from Shian along with the beautiful photos and honest descriptions. I wouldn’t sell anywhere else. Thanks again, Shian xxx
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Kirstie
I have just sold a couple of handbags with Shian and just wanted to say what an easy professional service selling through the Nest is . Shian is a lovely friendly lady who promptly replies to any queries you may have and does the hard work for you !
I have also bought from Shian in the past and would always get in touch with her at NPN if I’m selling or buying designer handbags . Thoroughly recommend!!
Thanks again , Kirstie x
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Lisa
Not your average 'second hand designer' website. Never experienced customer service like this, either from the big stores or anywhere on the internet. Communication surpassed expected, bag was brand new and packaging amazing. Mrs is over the moon and there will no other place I go for her next one.
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Margaret
Just received my 2nd buy, a Mulberry Ivy Bayswater. Absolutely gorgeous, had to have it my middle name is Ivyπ₯°The service is second to non and the most lovely emails from Shian x
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Vicki
I've just received my beautiful bag and what a fantastic service from start to finish! I've been on the lookout for this bag for what feels like a long time and couldn't believe my luck when it popped up on here. It's amazing condition, ordered on Saturday and arrived on Tuesday with lots of communication along the way. It was beautifully packaged too. I cannot recommend enough and would definitely purchase through Shian again.
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Sarah-Jane Statham
Really really fantastic service and attention to detail with my purchase. The bag was most beautifully wrapped and parcelled up and I was emailed each step of the way with progress and estimated postage times. Thanks so much - definitely watching for another purchase
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Emily Hamilton
Could not be happier. Thank you. Lovely and professional company. Will definitely use again.
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Juliana
Just received another lovely item from Shian. This time a brand new shawl from Stella McCartney. Beautiful item and as ever, perfect customer service. Thank you x
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Anh M
Ive known of NPN since the days Shian was trading on Ebay. Ive never ever heard a bad thing about NPN and recently had a chance to sell my bag via the store. It was a dream of an experience. Shian is so very quick at responding and her photos and description are always so accurate. Cannot recommend NPN enough!
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Elaine
Another bag sold and once again another fantastic friendly service provided by Shian, always an excellent and worry-free process, many thanks Shian!
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Jeannine
Received my gorgeous Mulberry Medium Lily today after purchasing it yesterday and am in love! The whole buying experience from Naughtipidgins Nest Shop was a dream and the customer service that I received from Shian was outstanding (and I'm very picky when it comes to this), nothing was too much trouble - she is so helpful and lovely to do business with. My bag was beautifully wrapped, arrived promptly, and was exactly as described in the description online. Suffice to say I cannot recommend this company enough.
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Lisa clarke
I have been buying bags from shian at npn bags for quite a few years now
The selection she manages to get is always amazing
The descriptions are perfectly detailed
The post checkout process is excellent with great communication and fast delivery
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Paula
SIMPLY THE BEST AS ALWAYS
Received a fab Chanel cardholder the buying ,receiving emails ,packaging ,asking me when I wanted to receive it absolutely perfect as always .Thanks Shian πDon’t hesitate just buy π
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Rebecca Batt
I have just made my first purchase and bought a beautiful Mulberry purse which was immaculate. The whole experience has been enjoyable, the personalised customer service, wrapping and of course opening the item itself. The details on the website and the numerous photos gives 100% confidence it is genuine. Thank you!
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Rebecca Mason
First time I have purchased from Shian and definitely will not be the last! Absolutely amazing service and communication throughout. Item arrived very quickly and was very securely and well packaged. Item in new condition, as described. Thank you very much Shian, I will be back!
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Lorraine
I have just made my first purchase, and what a great experience it has been from start to finish. From the super-fast acknowledgement of purchase, to receiving the bag, which was wonderfully wrapped and packaged and the attentive communications in between, I cannot recommend more highly!
Thank you Shian
x
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Sue Hadley
Another wonderful purchase from Shian. From the accurate description to the pretty packaging ( it feels like Christmas!) to prompt delivery, everything is a delight . I’m over the moon with my new treasure.
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Sandra Drury
Just received yet another gorgeous bag from Shian. There’s never any doubt that what you receive is exactly as described as Shian is so thorough with her detailed descriptions. Have also sold through the Nest a couple of times too. I can’t praise Shian highly enough. Extremely pleasant experiences every time. Thanks again!
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Chris Crossman
I have mase several purchases from Shian.
Always arrive very quickly superbly well packed.
i feel so confident buying from the Nest in the sure knowlefge that I am buying an authentic item. All items are described in the minutest detail....especially any flaws and there are always photos from all angles.
All told the very very best place to buy gorgeous designer items at honest prices.
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Sarah Heaton
I have just sold my first bag through Shian and she made the whole experience as easy as possible. The communication throughout was great and her customer service is fantastic.
I wouldn’t hesitate to buy or sell with her again and will be recommending her to my friends.
Thank you!
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Sue
I have just received my second bag bought from NPN, the entire shopping experience was second to none (as was my previous experience).
My new Christian Dior bag is a thing of beauty. I can not stress enough how very pleased I am with it - it is immaculate in every way.
Huge thanks to Shain and her excellent customer service. I’ve no doubt I’ll be buying again.
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Jane miller
Just had my 1st purchase from npn. What an amazing experience from start to finish. After contacting sian about a mulberry purse 1 was listed on the site that i managed to purchase straight away.
It came beautifully wrapped with a choccy and well packaged so as not to get damaged in transit.
I have never had such a good shopping experience before now. If you are looking to purchase a lovely bag or purse go to npn. Highly recommend.
Customer service was amazing.
Thank you so much. I will be back at some point.
Xxxπ
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Mrs D K Frampton
Just completed my second purchase from the nest. Really wished I'd filmed the whole unboxing experience because Shian goes all out to make it a thing of beauty. The arrival of a plain cardboard box (my hubby thought it was a parcel from Boots) to working through the layers of beautiful wrapping , just built the anticipation for my beautiful bag. A truly satisfied customer.
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Michelle
Whether I’ve been buying or selling via NPN, the standard of customer service is never anything less than fantastic. I have total confidence in Shian and her website and cannot recommend NPN highly enough. I wish all retailers i deal with were this good. Thank you again
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Claire Coventry
Recently made my first purchase from NPN, it definitely won't be my last. Excellent customer service, great website with loads of information and photographs. Shian is one of the friendliest people I have ever bought anything from. Can't recommend NPN enough.
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Sharon
*****
I’ve just received my third purchase from NPN and cannot fault anything whatsoever. The LV purse is exactly as described, the packaging was splendid and it arrived well within the time promised via first class special delivery.
Thank you Shian, I’ll start saving again for something in the future.
Sharon
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Liz Abrol
So today I received Mulberry Abbey. Am thrilled to bits with her. What a stunning bag. Even nicer in the flesh. Haven’t bought for a while, but such a lovely way to shop. No stress, or hassle. Lovely experience. All the hard work is done by Shian!! I love that she’s so informative with precise details as to the bag, lots of photos which are so helpful. All in all a fantastic way of buying beautiful bags, safe in the knowledge that you’re getting a fantastic item, exactly as described. To be honest, don’t think I’ll buy a bag from anywhere else now. Why would you?!! Thanks again Shian. Love Liz π
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Juliana
Just received a brand new Mulberry 100% cashmere scarf from Shain. Another lovely purchase. Everything I buy from Shain feels so personal, the packaging, the passports, the chocolate... all feel so special . Thank you xx
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Jennifer Anderson
Yesterday I received my Prada Galleria bag from Shian. Absolutely delighted with the bag. It came beautifully wrapped and exactly as described. Shian’s customer service was great and kept me updated with the delivery of my bag. This is my first purchase from npn but i am certain not my last. I will definitely recommend npn to my friends.
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Colin
Bought a Prada bag and matching wallet. Wonderful and friendly service all the way through. Bag was described as having some marks but I couldn't spot a think - pristine IMO. Many thanks!
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Miriam
Bought my first YSL bag from Shian. It arrived as promised and was beautifully wrapped, I love it. The service from start to finish was excellent. I will definitely buy again from Shian and would highly recommend the site to my friends. Everything was spot on from the pictures, description and quality of the bag.
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Marie-Claire
Everything said is just so right. Shian makes the anxiety of buying pre-loved non-existent. So conscientious and nice. Buy with full confidence!
You couldn't ask for a better service, which nowadays, you don't even get from the places you expect the most. An absolute delight!
Parcel arrived next day as promised, packaged so beautifully that I was excited to open it. Everything as just described, photos accurate, but my piece was so much better in person.
Can't recommend enough. THANK YOU Shian!
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Deborah Carlisle
Absolutely first class service from start to finish. Shian is a pleasure to deal with. The items are beautifully photographed and described in detail and very honestly. My Chanel bag has arrived on time, packaged with great care and is exactly as described.
I would highly recommend, without hesitation, for any pre-owned designer items in excellent condition.
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Karen Roberts
Thanks Shian, love my mini Alexa and prada wallet. Amazing customer service. Thanks again. Karen
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Vicky Watts
I recently purchased a LV Coin/Card wallet for my wife off Shian and NPN - it arrived exactly as described, very well packaged and cared for. It arrived on the Day promised too. Very great experience shopping with NPN, will defo be keeping an eye on this page for another purchase :)
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Carolyn Russell
I recently sold a bag through Shian and Npn. It was a fabulous experience. Shian was so lovely and helpful and everything went smoothly. I wouldn’t hesitate to sell another bag. And I will most definitely be buying with Shian and Npn.
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Jo
I bought my first bag from Shian last week. It was beautifully wrapped and the bag itself was immaculate.
I will certainly be buying from Shian again.
x
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Louise
Buying a bag from Naughtipidgins is the best experience from start to finish. I love how well the bags are photographed and described. Shian is so lovely with prompt replies and a delivery to suit you. My bag arrived beautifully packaged and was exciting to open. I’m thrilled with my purchase and can’t wait to use my new Bal.
Thank you so much Shianπ
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Sarah Jones
This is my second purchase from Shian, delivered the very next day and in as excellent condition as described. The couple of marks that Shian had mentioned in the listing weren't visible to the untrained eye, and we certainly didn't look for them. I have sold an item with Shian previously and can't recommend her enough, another beautiful item lovingly re-homed with a very pleased owner. I will more than likely be back..!! Thanks Shian x
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Wendy
Received my first ever Hermes bag today as my retirement gift to myself. Beautifully gift wrapped & well packaged with speedy delivery & excellent communication from Shian. Always a pleasure to deal with xx
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Becky
Beautiful Chanel purse!Fantastic packaging and super quick!
Always a pleasure! Xxx
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Stacey
Cannot recommended the service you receive from The nest enough, have recently sold an item and would not hesitate in recommending the service for buying and selling. Thank you so much xx
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Wendy
Shian has recently sold three bags and two purses for me and, as always, her attention to detail has been amazing from the very fair prices, beautiful photos and honest descriptions, friendly emails keeping in touch with me to, finally, prompt payments. I have been buying bags from Shian and selling bags with her for a number of years and now consider her a good friend. All I can say is if you are thinking of buying a bag from her, don’t hesitate, just go ahead and, you too, will receive the amazing service she provides. Thank you so much, Shian xxxx
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Jacqueline
This was my first purchase from NPN
And what an amazing experience. Perfect communication
The description was spot on
Perfect bag in perfect condition
So looking forward to my next purchase !
Thank you Shian
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Paula
Shian
Simply the best as always x
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Sue Drake
I am so, so pleased to have found Shain and NPN bags. I just love, love my new bag. The whole buying experience was an absolute pleasure. Shain is a dream to deal with and her attention to detail is excellent. I can wholeheartedly recommend.
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Claire Ross
This was my second purchase and am absolutely delighted with my new bag and the service provided. Having purchased previously I entirely trust the detailed descriptions and authenticity of the items being sold. Amazing service throughout and my item came beautifully wrapped. I was kept fully informed the entire time about delivery etc. Thanks so much. I am sure I will be buying again !!
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Mark Evans
This is the second item I have purchased from NPN this time for my wife
She absolutely loved her Mulberry purse and delivery was so quick
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Tuyet
This was my first purchase and certainly won’t be my last! Absolutely amazing service from beginning to end. The item was exactly as described and arrived the very next day!
Such an amazing person, Shian kept me informed all the way through and was so sweet and friendly. Customer service at its best!
Thank you so much!!! Until next time!
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Steph H
I bought a Mulberry Bayswater from this lovely lady. Her description was spot-on, her personalised contact with me via email on progress of my bag was really nice and when my bag arrived it was well packaged with the lovely touch of it being gift wrapped! In all, it was a very nice experience to buy, with a beautiful bag which was mine at the end. Thank you x
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Jacqueline
What can I say?! An amazing experience from start to finish. Fantastic communication throughout and my beautiful Mulberry purse arrived the next day. If you’re not sure whether to purchase from Shian, don’t hesitate, fantastic!! X
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Samantha Barnard
What a superb, speedy, professional and personalised service.
I ordered my purse late Monday evening and it arrived beautifully packaged by noon on Wednesday!
Shain is fabulous and a delight to deal with
Highly recommend Naughtipidgins!
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Katy Burrows
This was a first time purchase from NPN for me - the most beautiful Amberley satchel in moc croc pale navy. I was slightly nervous considering the value however have been researching NPN for some time so took the plunge. I’m so pleased I did, the bag itself was stunning but what really made this a worthwhile purchase was the wonderful personalised service from Shian. I’m fairly sure this won’t be my last purchase from her, thank you Shian xxx
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M Campbell
This is my third purchase this year which I am extremely delighted with. Fantastic experience as always. Thank you Shian π x
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Mark Evans
Purchased a Louis Vuitton handbag for my daughter and she was over the moon with it.
The bag was in better condition than we expected and postage was very quick and we would recommend NPN to anyone looking for quality and great service.
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Abbie
Shian, thank you so much for my beautiful Dior handbag. It was so carefully and lovingly wrapped up for delivery and it arrived on time. Your attention to detail and honesty about each of your items is appreciated. I have absolutely no hesitation in recommending your services and there’s no doubt in my mind that I’ll be purchasing from you again in the future.
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Val
First purchase from NPN and cannot fault the excellent service and communication from Shian. My scarf is gorgeous and just as described. Would definitely recommend. Thank youπ₯°
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Denise
Love my new Mulberry micro seaton and matching small purse. Thank you Shian. It’s always a delight to shop at ‘the nest’.
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Lisa Clarke
I really love my Gucci purse. This is my fifth purchase from shian who offers a truly professional service, products come very quickly and and are packaged wonderfully. Would always recommend
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Angela
Received my beautiful lily today beautifully wrapped great experience from Shian and great communication.Definitely will use NPN again..xx
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Leigh
The Gucci bamboo handle tote I bought was delivered beautifully wrapped and it was very exciting to undo all the layers. The bag is all I could wish for and more. I’d seen them in Italy in 2018 but dithered and didn’t buy one. I regularly looked on Naughtipidgins Nest to see if Shian had any and bought a Mulberry Bayswater and gorgeous Chloe ‘70’s inspired’ bag whilst I was waiting!
I highly recommend Naughtipidgins Nest for fabulous bags that are often quite unusual and will not disappoint. Thank you Shian xx
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Morella
Another great experience from Shian, the second in two months! Thank you again, love my stunning red ♥οΈNVT ♥οΈLily π₯°
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Gail Hudson
What a lovely experience buying from here the bag was beautifully wrapped felt almost criminal disturbing her she looked so comfy A gorgeous bag in tip top condition and a real bargain too will definitely buy from here again
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Margaret
I’ve just received my first purchase and it’s beautiful! I just missed out on a previous choice but I kept being drawn to the Mulberry Heritage Bayswater in chocolate. My husband kept saying ‘buy it before it’s too late’ so I did! Excellent service and the sweetest emails from Shianπ₯° beautifully packaged with a ribbon and bow. Xx
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Jill B
My fourth purchase from Shian and I am completely in love with all the items I have purchased from her. My latest bag is beautiful and perfect for me. I love how Shian photographs everything so clearly and describes everything in such detail. In fact, I am quite obsessed with this amazing website. As everyone says, Shian gives wonderful customer service with great communication and perfect packaging. Thanks so much, once again xx
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Karen
I've bought far too many bags from Shian! Personal customer service second to none and of course beautiful bags, always as described. I'm sure I'll be back again soon!
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C
Beautiful Chanel, just as described and very fast delivery.
Always nervous buying unseen but I wanted a larger bag (shops are closed) and thought I would take a risk, having only ever bought in Chanel. Very glad I did.
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Paula
Shian as sold for me and I have also purchased from her ,and she is simply the best photos descriptions packaging amazing you know what your getting .
Thanks
Paula x
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Sharon Daly
My first purchase from the Nest after many months of ‘Do I, Don’t I?? All i can say is why did i wait so long?!! Shian was absolutely amazing with her prompt replies to my emails and the service was outstanding, emails throughout to update me when my bag had been wrapped and was ready to go and again when it was collected by the courier. When my bag arrived it was very well packaged and beautifully wrapped, it was just as described and perfect in every way. Shian delivers a wonderful personal service which makes buying a beautiful bag even more of a joy! Thank you so much, saving for my next visit to the Nest! Xxx
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Sarah Jermyn
Shian is quite simply one of the sweetest, kindest people I know. The bag, as usual, is exactly as described, was packaged beautifully and sent quickly. It's always a pleasure to both buy and sell here, as she says just beautiful bags, honestly described x
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janice fletcher
I am again delighted with my purchase from NPN. Shian provides exceptional customer service, items are always accurately described and of the highest quality. I have total confidence in buying from NPN - never a disappointment. This time it was a beautiful Chloe Mini Marcie for a special birthday gift.
As always, thank you Shian - you are running a terrific business here online.
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Georgina Wood
As usual Shian has come up trumps with a beautiful Mulberry Medium Lily in a leather to treasure. Always a joy to unwrap parcels from npn, secure in the knowledge that the contents are genuine and thoroughly checked. Peace of mind when buying preloved is priceless. Thank you. G.
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Scarlett W
I stumbled across the Naughti Pidgins Nest through a blogger and boy am I glad I did! I managed to score a basically brand new Chanel medium classic flap for almost £1000 off current retail! I ordered on Monday evening and it arrived first thing this morning. Shian's service is absolutely second to none, having purchased through various other consignment stores, none even come close to the amazing communication, packaging and service that Shian gives. Her service truly shows the pride she has for her business and respect she has for her customers!
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Carla Lewis
Have been following NPNBags for a while and always love the products . I was so excited when a Dusky Pink Gucci purse appeared that would match 1 of my bags . I placed my order and Shian posted it immediately.
I was so delighted to come home to my new perfect purchase and that it was delivered with such excellent service .
Thank you
In love with my Purse ππ₯°
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Pauline & Martin
I’ve just received the Chanel mini from Shian and I am so happy with my purchase. The bag was pretty in the photos but in person it’s so much more beautiful! It is the first time I made a purchase on npn and I cannot fault the customer service and comms I received from Shian. Need to start saving up again so I can make another purchase in the future!
Thanks Shian! X
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Dee
I've both bought and sold with Shian in the last couple of years. Each time I have found her to be super friendly and the response times, delivery times and overall service is always fantastic. Using NPN really takes the risk away both as a buyer and a seller. Cannot recommend Shian enough.
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Hayley
I've recently made my first purchase with npn and I am overjoyed. The beautiful bag was exactly as described, it came quickly and in great packaging.
What sets npn aside from department stores and outlets is the attention to detail and the excellent customer service which is second to none.
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Ira
I have bought many items from NPN & everything is always perfect never disappointed. Service is always excellent, no hassle. Every single item is thoroughly described & I have no doubt about the authenticity.
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Natasha Jariwala
Excellent service as always with Shian, fast reliable shipping, perfectly packaged with every detail taken care of. If your looking to purchase luxury items NPN is always my first stop.. a wide variety of items and honestly described and listed .. Shian is a dream to shop with and the customer service and communication is outstanding. Thank you very much .
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Sheila Findlay
Absolutely trustworthy and fantastic service and timely comms - delighted with my recently purchased Bayswater. Thank you, will back:)
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Katherine
Thank-you Shian! Love my Lily - perfectly described!
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Julie
My Burberry wallet from the Nest arrived today & is perfect in every way. Exactly as described with super speedy delivery and beautifully packaged.
I can’t thank Shian enough for her help with this purchase, her customer service and attention to detail is amazing resulting in a very straightforward transaction. I will have no hesitation in buying from her again.
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Debbie
I received my lv bag today I was so happy and excited the quality of the packaging and the care that went into this was Beautiful, I am new to NPN and I can honestly say I’m impressed, Shian always replied when messaged or email and was always very friendly and professional, I can definitely π― recommend NPN Beautiful designer bags il definitely be back but for now I can’t wait to be out and about with my lv bag . Thankyou shian your a star lots of love Debbie xx
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Jo
I really can't thank Shian enough, the service was impeccable from start to finish. I've just started collecting vintage Mulberry bags and the one purchased from Shian is my new favourite. The bag is exactly as it was advertised on the website, a beautiful new black Bayswater. Delivery bang on time in beautiful packaging. Shian even helped me out with leather care advice too. Top class, I'll be back x
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Yi
I am over the moon to have purchased a lovely pre-loved Chanel Square mini from NPN. The package came so nicely packed and the bag wrapped nicely and intact. This has got to be my best shopping experience as Shian is very easy to communicate and the entire transaction went so smoothly. Thanks so much Shian . Her service is highly recommended.
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Natalie
I’ve just made my first purchase from NPN and it’s one of the best experiences of buying a pre-loved bag. Shain is so helpful and thoughtful, bag was as described, delivered on time as promised and packaged beautifully. Will definitely be back for more, now to save for the next one!
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Cathie
I have just taken delivery of a gorgeous Poppy Red Bayswater. It is exactly as described and as new condition without a doubt. Personal service from Shian( in the face of my blithering incompetence when ordering!) makes buying an absolute pleasure. The bag was beautifully wrapped and delivered very promptly. This is my first purchase from NPN and I strongly suspect not my last!
Very highly recommended - thank you!
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Vikki
I purchased a beautiful Louis Vuitton bag and a Prada purse from NPN in the last couple of weeks. As always service was perfect, Great communication, beautifully packed parcel and the description of each item was spot on. I have bought and sold bags with Shian over the last few years and it’s definitely my go to place when looking for a new beautiful purchase. Thank you x
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Julia
Another great experience purchasing my Mulberry Lily from the Nest . Shian makes it so easy and is an absolute pleasure to deal with . I know I’ll be back for another bag soon !
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Siobhan
Amazing transaction, the bag was perfectly described and the way it arrived and was packaged was not only super fast but also added to the lovely overall experience.
I cannot recommend NPN enough and will be paying another visit here very soon. Thank you!
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Emma
A fantastic experience buying from NPN. Great communication, fast delivery and my bag is exactly as described. I’ll definitely be back, thank you Shian!
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Charlotte
Absolutely fantastic service! I usually buy from other reputable sellers however there really is a difference in service and quality from NPN, the packaging was lovely and the description spot on, felt like buying from a boutique. I am thrilled with my Chanel WOC and will certainly be looking to make future purchases. Thank you so much β€οΈ
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Amy
I recently purchased a beautiful Mulberry from NPN. I’d had my eye on it for a while and then managed to come across it on here. Shian was a pleasure to deal with. A very personal service which you don’t get when purchasing from the main stores and websites. The bag is beautiful, the packaging is amazing and the attention to detail with personal touches is second to none. I would definitely recommend NPN and wouldn’t hesitate to purchase from here again. β€οΈ
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Angela
Excellent service, communication and attention to detail as always. Shian is a pleasure to do business with and I wish her every success. Any buyer can rest assured they are getting a genuine and high quality item.
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Barbara
Thank you Shian for another beautiful purchase, Wrapped to perfection as always!
Can’t wait to wear it.
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Anita Brennan
Thanks again Shian
Love my scarves , wouldn’t buy from anyone else
Until my next purchase !
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Yvonne Christie
This is my first purchase from Shian, and cannot praise the quick and efficient service enough. I will definitely be keeping my eye open for something else in the future. Thanks again Shian xx
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morella
Such a great experience from the beginning to the end. This was my first of probably many purchases from Shian's business.
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Pauline
Have just received another beautiful addition to my collection. The bag is simply gorgeous, the shopping experience was wonderful from start to finish. Will be back again soon I’m sure for another purchase.
Thank you Shian for always making shopping with you the best! xx
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Jo
Flawless service again from Shian. I received my new addition this afternoon and couldn’t be more pleased - it’s like new! Can’t wait to use her and I’ve no doubt I’ll be back. Thanks Shian.
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Yili
My experience of using npnbags has been fantastic. I was really hesitant to purchase a pre loved item as all of my other items up until now have been brand new. The wallet I ordered came beautifully wrapped and in great condition. This truly is a pre loved item - not a used one. It actually ended up being my husband’s favourite LV from my collection.
The whole experience has been brilliant and I can only recommend npnbags to anyone looking to take the plunge and buy a pre loved piece.
There really is nothing negative that I can say and I believe I am a pretty fussy buyer! Thank you again for your services!
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Julia
Recently sold a bag for the first time , Shian could not have been more helpful and it was a positive experience . I highly recommend buying and selling with this lovely lady x
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Sarah
What a pleasure to buy from! A lovely lady. I would definitely recommend buying from here
I’ll be back for more π
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Maria
I know Shian always goes above and beyond but the service shes provided to me over the last few weeks has been nothing but exceptional. Contstant communication and lots of really good advice, there was nothing too much trouble even when I worried about the closure. So happy my items sold in the clearence sale but I still get the full amount, its way more than I expected and Im already having a sort out for when she's back. Thanks Shian and have a good break. Till next time!
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M Campbell
My second purchase and extremely pleased with. Again excellent customer service from start to finish. π
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Alison Chappell
wow wow this is the second handbag i have purchased from NPN and most certainly will not be my last i like the feeling of buying in confidence and knowing i am not been duped the quality of the bags are like new thank you Shian what a wonderful service you and very quick delivery
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Kirsty Cramond
I was directed to Shian’s website by my handbag obsessed daughter. I found the photos and descriptions extremely comprehensive which gave me confidence to make my first purchase. The service I received from Shian from the point of placing my order was fabulous. She kept me regularly informed on progress and within 24 hours I was thrilled to receive my beautifully wrapped Balenciaga bag just as described. Excellent shopping experience!
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Sarah Jones
After buying something very pretty from Shian, I asked if she had availability to sell a bag for me, a bag I absolutely loved but only used twice. I've sold a couple of designer bags myself before and it was a horrific experience, so to have my bag sold by Shian, was great. She valued it 'in principal' via many photos, and when she closely examined the bag once she received it, gave me a minor reduction from honest knowledge and thorough inspection. Still a great return and saved me the pain of selling on auction sites. It looked so good on NPN I nearly bought it back again !! You can never tell the market for a bag I guess but mine went in a few days, off to her new home, then after the agreed time I received a bank transfer...A very satisfied customer..x
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M Campbell
Received my first ever purchase today, absolutely love the purse. Guaranteed this will not be my last purchase. Many thanks Shian, exceptional customer service from the start to finish. One extremely happy customer π
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Angela
Wonderful experience from start to finish. I purchased a Prada bag and I’m delighted. A stunning bag at an amazing price. Photographs and description spot on and it arrives beautifully packed with comms throughout. Many thanks Shian, you’ve definitely got a repeat customer in me now x
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XY
After going back and forth between here and the other 'research' sites i.e. YouTube, purseforum.. I finally decided to purchase a bag I'd never seen in real life before, and I'm glad that I did! One thing you can rely on is Shian's precise description & photos of the bag, so have no fear fellow fashion lovers :)
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Christine
Thank you for another brilliant purchase. Beautifully wrapped and very fast next day delivery. I will be buying again soon x.
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Wendy
My Mulberry Bayswater arrived this morning and she’s a stunner! I’ve been buying bags from Shian for a few years now (and selling too) and each time the service I receive from her is absolutely first class. After ordering, Shian keeps in touch with emails explaining exactly what is happening and, when I receive my bag, the packaging is amazing! The bag is exactly how it’s described on NPN and Shian excels at everything from the beautiful photos and descriptions to the brilliant customer service she gives each customer! She certainly knows her stuff and has become a good friend over the years! Thank you, Shian, I’m one happy lady. xxxx
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Sarah Jones
I decided it was time to retire my 13yr old trusty Louis Vuitton purse but I've never been able to find one with as many compartments, or the layout that I liked. Then on trying NPN Bags I found a stunning Gucci that fitted the bill...brand new, never been used which was obvious when I opened it. Shian posted it straight out to me and it was sat quarantining in my living room in less than 24 hours...better than in the pictures and I'm very happy...!! I have never purchased pre-loved before, but will do again. NPN is highly recommended.
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Jacky
My Louis Vuitton Limited Edition Lace Dentelle Ludlow Card Coin Purse just arrived, as speedily as ever from Shian, and even better than the pictures. As always, fantastic service From Shian.
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Fiona
This was the first time I had bought a pre loved designer bag. I was debating between two colours and emailed Shian for some advice. She emailed me back immediately and helped enormously in my decision making. Her detailed photos and descriptions are second to none. My gorgeous bag arrived 2 days later, far more stunning in the flesh, beautifully wrapped with a detailed history of its journey over the years. I've received less information when purchasing a car. I cannot recommend Shian enough, so friendly and helpful every step of the way, utterly honest, transparent and reliable.
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Ruth
I am absolutely thrilled with my bag! Shian dispatched my bag immediately and I got it the next day. It came wrapped beautifully, securely and with the npn passport which gave me all the details I needed to know about the bag. My bag was in pristine condition when it arrived and exactly as described - I literally couldn’t be happier!!
This was my first time buying from the pre-loved market and Shian and her excellent customer service, have more than exceeded my expectations, will certainly be buying from her again xx
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Sarah Banbury
I am chuffed to bits with my purse. It was even better than described. The whole service has been amazing, from the moment I placed the order. It was beautifully packaged and arrived the next day. I can't recommend this site highly enough and will definitely be buying from here again!
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Jacky
Took delivery yesterday of my gorgeous Louis Vuitton Flower Zipped Tote PM in Monogram Noir. Absolutely stunning. My granddaughter commented “It looks like you’re opening a present” - She’s right. Many thanks as always Shian, for the extremely fast (who can wait?) service. Jacky x
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Juliana
Shian, is my number one stop for buying bags and small leather goods and scarves. Everything I receive exceeds my expectations.
Just taken delivery of a much longed for small Chloe Marcie - utterly fabulous.
Thank you for such an amazing service and having the very best quality items. xx
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Stephanie Mills
I have just received my Charlotte Olympia wallet from Shian and I’m delighted with it! Fantastic customer service and communication from Shian from the moment I placed my order only yesterday! Parcel arrived beautifully wrapped and the wallet exactly how Shian described it. I would definitely but from her again and will be recommending NPN to my friends. Thank you xx
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Wendy
So many thanks, Shian, for selling my bag for me and so quickly! Always so helpful and friendly too! Honest descriptions and beautiful photos make NPN the best whether buying or selling xxx
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Amy
WOW I am in love with my bag, it was everything I hope for. I feel very lucky! Thank you so much Shian for giving me the best experience buying my first Mulberry bag. Your service and communication was outstanding!! I also loved the detail you went to when packaging and wrapping the bag. The thoughtfulness didn’t go a miss. I am over the moon! Highly recommend Shian - thank you! X
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Zoe
I couldn’t believe the personal service that came with buying from Shian! From start to finish I was updated on every step and I received my purse less than 24 hours after placing my order.
Excellent service, I will definitely be buying from here again.
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Melanie
I can’t say I wasn’t a bit worried about buying a bag on line for the amount it cost ,but I truly couldn’t of been more wrong..
Shian was amazing keeping me updated , then much to my surprise the bag was delivered less than 24 hours since I’d paid for it, and it is gorgeous..
So all together a beautiful bag wrapped lovely with lighting speed delivery what better customer service could you ask for, so once again I thank you Shian , I would definitely buy from you again..
Kind Regards
One very happy customer π
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Louise
I’ve just bought my dream Mulberry handbag from Shian and I am speechless! It’s even prettier than I expected and looks brand new! From the second I purchased this, the customer service I received from Shian was second to none. It made buying such a special bag the special experience it really should be (and yet I’ve never had before!). Her website, descriptions and extensive photos on each posts shows the knowledge and passion she has about all these bags. Postage was so speedy - it arrived the next day and the packaging was beautiful, thoughtful and personal. When the time comes to buy another special handbag I’ll be coming straight back to NPN. I have already highly recommended her to some family and friends! Thank you so, so much again.. Xxx
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Sarah
Beautiful bag, exactly as described. Received really promptly and it was beautifully packaged. Great communication throughout, thank you π
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Sharon Barber
Shian has sold many bags for me in the past and I have always received excellent service from her. However, in these extraordinary times she has really excelled herself. The lockdown interrupted the sale of many of our items as they were 'quarantined' if they were already residing in the Nest when it had to close for a while. Shian kept me informed every step of the way and managed to create a safe and easy protocol to adhere to so that we could all feel safe and secure going forward. Fast forward to the reopening of the Nest and had the lovely surprise of a payment hitting my bank account. Thank you so much Shian. You are second to none.
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Elaine
Thank you so much again Shian for a wonderful service - beautiful bag exactly as described and it arrived super quick and in lovely wrapping. It's always such a pleasure to shop with you!
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Christine Barnes
Wow! Fantastic bag at a great price. Beautifully wrapped and very fast delivery. Shian has been wonderful to deal with and I will be purchasing again from her. I am thrilled with my new purchase.
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Lynn
I just received my new bag from Shian and I LOVE it!!
I'll be keeping a close eye on what is for sale going forward as this bag although preloved looks brand new.
All wrapped up perfectly and shipped incredibly promptly. You will be seeing me back again Shian :) xx
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Caroline
I bought a beautiful Chanel Purse a little while ago
The service i received from start to finish was exceptional and Shian always replies to you instantly
It is such a pleasure dealing with a company that invest so much time and effort in to customer service .
Thank you so much
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Dawn Bernard
I’ve bought a number of items from Shian now and she is always helpful and attentive.
Every item is exactly as described, packaged beautifully and a joy to receive. From Mulberry to LV, I’ve never been disappointed.
Thank you
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Jennifer Davis
Quite simply the best products, the best service and the best experience whether buying or selling. NPN is always my first choice for pre loved handbags. Thank you Shian for your continued excellence.
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Angela Stone
I received my second purchase from the Nest today. It was beautifully wrapped and exactly as described. The personal attention and care that Shian puts in should be applauded. Hers really is one of the very best online businesses I have dealt with.
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Beverley Lumb
Shian takes the hard work out of selling your designer items. Her inspections are scrupulous, there will be no nasty surprises if you’re looking to buy.
I will only trust Shian to sell. Items tend to sell quickly, and not to sit for weeks or months thanks to Shian’s realistic valuations. I’ve sold a number of handbags and the transaction has always been seamless..... every step of the way.
Not only that, Shian is one of the most genuine and lovely people you could hope to buy from with a real passion for what she does.
Thank you again Shian xxx
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Graham
I recieved my purchase very quickly and it was beautifully wrapped.
This was a present for my wife who is very happy which is excellent for me :-)... I put my life in your hands and it paid off.
Thank you for excellent service
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Cath
I received my Hermes Halzan today and it’s truly stunning,... I am beyond delighted.
Communication and wrapping by Shian were Fabulous .... such a pleasure to unwrap.
Bag was even better than described .... I feel so lucky π·
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MANDY DAVIES
I received my beautiful Mulberry purse today, was such a pleasure to order from Shian,
everything from ordering to the beautiful gift wrapping would 100% recommend.Thank you so much Shian. Look forward to ordering again.
Mandy x
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Sarah
I received my LV handbag today and am absolutely delighted with it. The personal service from Shian has been incredible and the bag arrived wrapped like a birthday present. Such a treat! Thank you!
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Juliana Matthews
I bought an over-sized Mulberry wash bag as a gift for my husband, he is absolutely thrilled with it. Shian makes every sale so personal, packaging is wonderful and love the concept of the NPN passports. Thank you :)
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Paula
Shian is simply the best ,items are always as described her photos her descriptions you know what you are getting ,no unpleasant surprises .Love my Chanel purse π
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Caroline
I received my new Mulberry Heritage Bayswater yesterday and she is absolutely beautiful...
First Class Service from beginning to end!
Thank you Shian xxx
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Maureen Folkes
Beautiful LV Altair Pochette Clutch. Very well Packed. I am very pleased.
Will be buying from NPN again!
Thank you.
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Hannah
My beautiful Harlow arrived yesterday - beautifully packaged - an absolute gem of a find! A pleasure to buy from the Naughtipidgins. Thank you so much!
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Fiona
Absolute pleasure dealing with Shian. Personal customer service, she makes you feel valued as a customer, great communication! I love my new Mulberry purse! Will definitely be shopping again!
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Laura Iddon
What a joy to buy from Shain at npn bags.
My parcel arrived quickly and the scarf is beautiful.
Can highly recommend. Looking forward to my next purchase.
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Nadine Gueffier
I received my stunning Gucci bag today, I love it! Beautifully packaged. First class service, would highly recommend. Thankyou Shian. Xx
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Bryony
I have just received my second purchase from the Nest, and yet again, I am delighted with the item. Service as always was excellent and delivery was super quick. Can't thank Shian enough for such an excellent buying experience.
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Libby
Having been on waitlist for an item for longer than I care to admit to, one popped up on NPN! Shian was an absolute delight from payment to accepting delivery. And the item itself? Completely perfect in every way. Thank you Shian, can’t wait for my next purchase.
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Juliana
I bought the most stunning Givenchy shawl from Shian... as ever beautifully packaged and a delight to open. I am becoming as addicted to NPN as I am to designer bags and accessories. Just love checking in every day to see what is new and wondering how on earth I missed that Chanel coin purse! NPN has become my happy place and now my husband is shopping for me with Shian. (trying to steer him to the Chanel flaps!)
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Ricci
Always a first class experience with Shian
I am beyond awe with My beautiful black Hermes Birkin
I couldn’t thank you enough.
I’m sure I’ll be back again
Xxx
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Peter
Thank you Shian, the very best service, the Miu Miu purse arrived exactly as stated. Very carefully wrapped with enough wrapping and wrappers, tissue, card and boxes to warrant a game of 'pass the parcel'! The careful wrapping and gift wrapping as presentation of a first class item make it clear why you enjoy high regard. Thank you again.
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Juliana
This is the 2nd bag in a week I have bought from Shian - this time a Gucci camera bag. Another stunner and I am not only delighted with the quality of the bag, but just love the whole experience of unwrapping, the passport, the chocolate... I own a lot of high end bags and the service Shian provides is the best I have experienced. Thank you.... my bank manager may feel otherwise!
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Hanna
I have purchased two items from Shian, a Chanel purse and Chanel WOC.
Both purchases were such a great experience!
The items were described very well and beautifully packaged, making it such an exciting experience. They didn't take long at all to arrive which was great because I'm so impatient!
Shian really gives 110% and is lovely to speak with also which makes online purchases reassuring.
I would recommend buying from NPN if its your first time buying preloved or luxury or 100th time!
Thank you for such a geat service Shian...I'll be back! Xx
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Aya
Just received my Chanel WOC and I couldn’t have wished for a better service! From the start of the order to receiving my woc, everything was so smooth and the customer service is probably the best I’ve ever had! This was the first time I’ve ordered a “preloved” bag/woc and I was quite nervous about it, but after receiving it and examining it thoroughly against the description on the website, it was exactly how it was described and I couldn’t even see the slight “issue” that was mentioned. It’s given me 100% confidence to buy from NPN again and cannot wait to find my next dream bag (while I start saving again!). Thank you very much Shian!!
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Juliana
My lovely Dior bag arrived today. The packaging was just delightful - felt a real treat, a present to me. The bag is just incredible, looks brand new. So delighted I immediately went and bought another bag - a Gucci this time. Thank you.
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Helen
My lovely Mulberry bag arrived today. Such a fabulous service .Arrived only 2 days after purchase.The bag was beautifully packaged .Great communication from Shian.
Thankyou.
Helen.
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Janet
This was my first purchase from Shian and I am absolutely thrilled. Communications was first class . When my bag arrived it was truly like opening a present and this was due in part to the excellent packaging.
As for the bag ... beautiful!!!
Thank you.
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Lauren
NPN has always been my favourite place to go to admire beautiful bags and accessories, from Shian’s careful and precise description of the bags so you know exactly what you’re getting to her excellent and clear website layout, it’s always a joy to browse. Having had the opportunity to buy from NPN twice I can say without hesitation that Shian is an exceptional seller, professional and very helpful, from the excellent service she gives to the simply beautiful bags she sells. I can’t recommend her highly enough.
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Anna Morrison
I don’t feel like it’s an exaggeration to say Shian consistently provides the best service I have been fortunate enough to receive. I’ve bought and sold a few things now, and regardless of what it is, nothing is too much trouble.
Everytime I buy with complete and utter confidence, and it’s such a lovely experience, increasingly rare in these current weird times!
I heartily recommend to everyone that will listen :)
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Shona Small
This time I was a seller with the Nest and have received an amazing service from Shian. Her attention to detail is faultless, communication is perfect and she is such a lovely lady to deal with. This is the first place I come to if I'm looking to buy or sell a bag.
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Y
A really great service, beautiful bag, nicely wrapped and received next day aswell. It doesn’t get any better than that!
Really great communication from Shian and would be happy to shop here again.
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Kirstin
Incredible service, fantastic communication, and absolute joy to open! It really is Christmas as a child to receive a parcel from Shian. Thank you for being up there with some of the best customer service I have ever received. So happy with my purchase and turnaround time to receive xxx
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Jayne
Shian has to provide the best customer service I have ever had Everything is done with such care and attention. I have brought a few things now and whether it’s costs £100 or £1000 it’s beautifully packaged and sent out promptly.
And of course whatever you buy is immaculate.
I would not hesitate to recommend Shian.
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Lisa
Fantastic service from Shian as always. The best customer service I have experienced anywhere - perfect product, excellent price, fast delivery, friendly communication, beautiful packaging. Thank you very much - see you next time.
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Caroline
In the words of Tina Turner …..
"Simply the Best "
5 star experience start to finish.
Thank you so very much Shian
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Nat
What can I say? My gorgeous new Mulberry bag arrived today. Beautifully packaged with obvious care and wonderful attention to detail. Shian kept me updated from order to delivery and in fact within two short days my bag was here. The quality is outstanding and the customer service is second to none. This has been one of the most pleasurable purchasing experiences I’ve had in a very long time. Thank you. xx
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Yumi
My package came beautifully wrapped and Shian's personalised touches made the buying experience that much more special. You can find real gems at great prices so I'll definitely be back for more!
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Isobel
Beautiful bag delivered in less than 24hrs from purchase. What an amazing service Shian provides. Thank you
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Jacky
Just taken delivery of my new Mulberry Maple. Faultless transaction as always with Shian and still feels like opening a gift.
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Kay
I would recommend Shian and NPN bags to anyone and everyone
I’ve sent a few bags to Shian and the service is second to none
Shian is always prompt and patient in responding to any questions
My bags have always sold quickly and Shian is my first port of call when I’m thinking of parting with any
Great knowledge completely trustworthy ... Anyone thinking of buying or selling have no hesitation ... Shian knows best !
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Fran
I am so thrilled with the service that Shian has provided selling my pre loved bags .She is so professional and communicates promptly . I will certainly buy or sell from Shian again .
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Sue
The most expensive bag I’ve purchased , but I had total faith in buying preloved from Shian . Once again a lovely stressless purchase with my bag just as described and beautifully wrapped . Thank you Shian!
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Kirstin
Possibly the best present to myself I have ever opened, every detail of the wrapping to the little bag passport and little touches to the grand opening of the bag was amazing. The bag is just beautiful, I’m so thrilled and glad I didn’t dawdle too long! Thank you Shian, this may be my new hangout πππ
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Nicola
Wonderful service and communication for my beautiful new Hermes purchase ! Packaged to perfection and updated throughout
Many thanks
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Claire Wiles
Love my beautiful brand new Gucci scarf and much better wrapped than you would ever get direct from Gucci.
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Charlotte
I just received a beautiful mulberry zipped Bayswater. It was my first experience buying pre loved and I’m so very pleased! Buying through Shian really alleviated my fears of accidentally buying counterfeit! Beautiful bag and at an exceptional price! Thanks, Charlotte xx
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Lynne
Thank you Shian for sending my beautiful Twilly so quickly. A little slip of beautiful silk to comfort during these strange days. Once again you have managed to make me feel like your only customer. Your attention to detail and the assurance that everything will be as described, sees me returning to my favourite nest time after time.
Lynne
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Gayle
Fantastic, personalised service and my item is exactly as described. Would highly recommend and would definitely shop here again!
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Claire
I am so so delighted and genuinely couldn't be happier with my purchase! The service provided has been nothing short of exceptional. Shian clearly goes above and beyond for all her customers. I'd highly recommend and will shop here again!
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Jill
Thank you for my gorgeous purchase, Shian’s service is second to none, super quick delivery and as always no nasty surprises as accurately described! Till next time:)
Jill xx
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Lisa
I love my Mulberry which I purchased from you. The bag is exactly as described.
Customer service fantastic. Loved the way in which the bag was packaged and care and attention given to me as a customer.
Cant wait for my next purchase
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Karen Harding
My fabulous Alexander McQueen Novak bag arrived today, and OMG is she a stunner! Absolutely perfect in every way. Another wonderful buying experience from Shian, always kept informed every step of the way and ultra quick delivery.
Now, what can I buy next.....??!!
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Rachel
Received my Dolce & Gabbana Sicily Bag today. The bag is more stunning than I imagined and exactly as described. The personal touches were exceptional and Shian is an absolute pleasure to deal with. Thanks and I will definitely be back again!
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Vicky
Shian provides a wonderful, friendly and professional service. It is a pleasure to both buy and sell with Shian. I buy with confidence that I will get a quality, genuine preloved item. Would highly recommend.
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Alison
Shian is wonderful. I received my Hermes necklace today just a day after purchasing it and it’s superb.
The whole purchase was easy and I was kept updated constantly. It’s my first purchase with Shian but it definitely won’t be my last.
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Helen
Shian offers a premium service that matches the premium goods she sells! I've received two bags and a purse from her - they arrived quickly and are beautiful, just as described.
Shian kept me updated throughout and is a pleasure to deal with. Highly recommended and very trustworthy.
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Harriet
What a wonderful service! I have just received my fabulous Mulberry Bayswater and it is stunning.
What made it even nicer were the personal touches of it being beautifully wrapped.
A lovely buying experience!
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Jacky
My gorgeous Mulberry Bow Clutch in Poppy just arrived! I’m over the moon and as usual she arrived beautifully presented and very promptly.
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Rebecca
Hi Shian - my fabulous LV Speedy arrived safely today ..... I’m very happy - she looks like new and despite the mammoth task you must have had over the weekend, she came beautifully wrapped, just as the previous bags I’ve had from NPN have done. Wonderful service, as ever. Many thanks xx
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Michelle
My Gucci purse arrived today! It was beautifully packaged and brand new, exactly as described. The customer service has been second to none and I can’t recommend this site enough. I will definitely be ordering more and want to thank Shian for being so so lovely! Love my purse so thank you xx
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Kerry Thompson
My Mulberry Lily has just arrived and as always beautifully packaged and as described on website.
Cannot rate this site highly enough. I have never been disappointed with my purchases.
Thanks Shian.
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Alex
Very happy to receive my Chloe paraty bag today. The bag is exquisite and exactly as described. As always Shian’s customer service is amazing and so appreciated, making the whole shopping experience perfect. This is my fourth purchase from Shian , and no doubt there will be many more whilst she continues to tempt with such beautiful bags.
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Lisa
This is my second item purchased from Shian - first was a handbag bought for me as a christmas present (lucky me!) and this time a scarf (present to myself!). The customer service really is first class - perfectly described high quality items, fast delivery, excellent communication, beautifully packaged. Cannot rate NPN highly enough. Thank you very much Shian. Looking forward to my next purchase.
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Kelly Gutteridge
Have just received my LV zippy coin purse. Exactly as described, super condition, I'm over the moon. Will definitely purchase from NPN again. Thank you Shian.
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Karen Harding
I have today received my lovely Alexander McQueen Swallow wrap scarf. It is absolutely gorgeous and I am thrilled with it!
As ever Shian, you provide great Customer Service - second to none. The way you keep customers informed every step of the way, scarf beautifully packaged and an added bonus of an NPN chocolate - what's not to love!
Looking forward to making more purchases from you in the future.
Love Karen x
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Amy
I have just received my beautiful purse and I am over the moon! I have searched high and low to find it as I already had the matching bag that I couldn’t use without the purse! Excellent communication and beautifully packaged. Thank you so much!
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Ro
Just received a Mulberry Purse and it is perfect.
Communication has been great throughout, the packaging was amazing and the service all round faultless.
I will definitely be buying from Shian again.
A vary happy customer xxx
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Alex Smith
I have bought 2 bags now from Shian. They are both gorgeous, just as described, arrived quickly and beautifully packaged. I’m a big fan and highly recommend The Nest!
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Allanah
I made a purchase pre-lockdown and completely forgot to leave a review. Shian was so lovely to speak to and I could not be more happier with the amazing customer service I received. My Chanel WOC was packaged beautiful with care and attention to detail. I am now stalking NPN’s Instagram and Facebook to purchase my next find. Thank you very much x
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Barry
I’ve made a few purchases for my wife from the nest and the quality of the bags and the service is excellent. The items are exactly as described and Shian keeps you informed of the progress all of the way through. They arrive nicely wrapped and this has helped me on occasions!
I can’t recommend the site enough and the savings over the new price are significant as well as the ability to grab items that aren’t available anymore.
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Gillian Donald
I recently purchased two Louis Vuitton bags from NPN and I am delighted with both of them. From purchase through to delivery, everything was so easy and both bags arrived quickly and well packaged.
Highly recommend this trustworthy company!
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Julie
Once again a totally professional service from Shian . It’s always quick easy and stress free and everything I have purchased is as described and perfect condition . Thank you again
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Carolyn
What a fantastic and stress free buying experience! Shian’s excellent customer service ethos is obvious from start to finish of the process and the purse I bought is absolutely fabulous and just as described. Delivered when I asked and beautifully wrapped too...I’ll certainly be back xx
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Susie
It’s been as easy to sell a bag through NPN as it is to buy one from it! Absolutely brilliant service from Shian as always, though I definitely prefer buying to selling!!
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Jill
Another beautiful purchase from Shian, my most trusted seller, description is always just perfect, wrapped beautifully and super quick delivery! Thank you Shian:)! X
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Fi Rae
Thanks so much Shian for your great service and my lovely Effie. X
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Linette
Wow, fabulous, quick service. Shian emailed me every step of the way. Can’t recommend highly enough. My scarf was perfect. Thank you. X
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Marjaana
Thousand thanks Shian! Fast delivery to Finland, safety package and such a friendly seller.
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Catherine
So glad I found Shian and her "nest"! Excellent customer service and communication, beautiful packaging, and fast delivery even to Italy... Thank you Shian!
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Kat
Thank you Shian! Got my scarves in cute package & am happy as ever! I am so glad i found your site as i have never seen any site with full of sooooo beautiful items! I think i wanted them all !!.....LOL. In addition, your service was really, really nice and i am sure we will meet again! :)
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Rachel
Purchasing a luxury bag from Shian was the smoothest, easiest, and honestly sweetest process ever. From start to finish Shian was responsive and attentive. As other reviews have said, everything was accurately described, beautifully packaged, and seamlessly delivered (even to the United States!). I am thrilled with my LV purchase and will certainly be back for more (once my pocketbook recovers ;)). Thank you, Shian β€οΈβ€οΈ
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Suzanna
Selling with Shian has been so simple and I wish I’d found her years ago. She offers a very fair service for both sellers and buyers compared to other consignment or resellers. She is also helpful, a true luxury expert and a pleasure to work with. Thanks Shian!
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Catherine
After many years of patiently waiting to find the bag of my dreams, I did! I wanted a brand new cookie cut Bayswater and thanks to Shian, all my dreams came true! Terrific service, bag was expertly packed and delivered and even better than I could have imagined. Don’t hesitate if you see something you like, you won’t be disappointed. Thank you so much Shian, Catherine x
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Jacky
I bought three items this time, and yet again, Shian has excelled! They arrived a day early (always a plus), individually wrapped with ribbons, bows and chocolate, and stunning once opened. Many thanks as always x
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Karla
Such an amazing service. So happy to have snapped up a bag off this site. Bag arrived superbly wrapped and was just as described. Thanks so much. I’ll definitely be keeping an eye out and purchase from you again. Can’t recommend you highly enough xxx
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Pauline
Shian, thank you for all your hard work over the past couple of months rehoming some of my collection! Always professional and knowledgeable with the best shopping experience around in my opinion.
A safe pair of hand with your most precious items! Lots of love. xx
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Anita Brennan
Thank you Shian for my lovely Burberry scarf ! Highly recommend Shian you can see the hard work she puts into the descriptions of her items .The most trusted seller you could ever buy from Thanks again Shian x x
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Sharon Rawsterne
I have made a number of Mulberry purchases from Shian and have never been disappointed with the item, ranging from scarves to handbags, but also, and most importantly, the excellent 5* service each and every time. I would encourage all savvy buyers to purchase from Naughtipidgins Nest Shop.
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Jodie
I have bought quite a few bags from
NPN and the descriptions are so detailed, the bags are as described (usually a bit better to be honest!), they arrive wrapped like pretty presents to yourself and I’ve been so happy with my purchases. I have stopped buying brand new bags now, no need!
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Jen
Wonderful customer service from lovely Shian and I adore my Louis Vuitton bag. I will certainly recommend NPN to my friends and will not be taking my custom elsewhere after such a good experience. Shian is very strict ref any slight flaws - honestly the signs of usage photographed on the website were practically invisible. All in all a personal and enjoyable purchasing experience - vastly different from some online shops.
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Sharon
Oh my gosh! I can’t say enough how amazing the Louis Vuitton items I’ve received from you are. They’re perfect in every way! And how beautifully you’ve packaged them. Shian I will be totally recommending you to literally everyone!!! Thank you SO much lovely lady! It was like Christmas all over again opening my parcel! Thank you so very much and I’ll be back for some more beautiful items from you! Xxx
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Sue Attrell
.....a little late, but just as sincere, to thankyou Shian, lovely lady, for my dear little purse, it is darling!! Till next time, lots of love Sue xx
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Kirsty
My husband bought a Chanel bag as a surprise for my birthday. Communication was amazing from the start and he was kept updated all the way through until it was delivered. The bag is gorgeous and immaculate and packed so well. We are definitely customers for life!
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Johanna
I have bought a few bags from Shian over the years. I received my latest, a Chloe Marcie, today. It was beautifully wrapped, as always! And had all its appropriate documentation to prove authenticity. Thank you Shian x
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Ella
I have used this website first time and I am very pleased with my purchase. The item exactly as described and extremely well packaged which is always pleasant. I definitely recommend npn to everyone who loves luxuries.
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Penny
Another smooth transaction from Shian who takes the stress out of buying and selling and makes it a pleasure !
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Angela
I have just received my first purchase from NPN and it is beautiful. I have always been a bit dubious about buying secondhand and online but the bag has obviously been looked after and loved and the packaging was a really special touch. The passport is such a lovely idea and the care and professionalism Shian displays should be applauded. It all goes towards making my purchase even more special to me: there is a real story behind the bag rather than buying it in some anonymous designer shop! What a pleasure it was to deal with someone like Shian xxx
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Jemma
After being an admirer of NPN for many years, I received my first item from Shian this week and WOW what a lovely experience it has been! The handbag is beautiful, exactly as described, delivery was so quick and it was packaged wonderfully with such thoughtfulness. Dare I say, it won't be my last! Thank you so much xx
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Linda
I recently purchased my first ‘proper’ handbag and am so glad it was from npn as the whole customer experience was second to none. I could be assured of authenticity and the bag being as described, also Shian was so lovely to deal with. I’m delighted with my posh bag but think I’ve started something and will definitely be back .
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Deb
Just taken delivery of my second Mulberry Alexa from Shian and once again I am absolutely delighted with it. The care that Shian takes with these beautiful bags is clear when you open up the beautifully packaged item in pristine condition. Both my Mulberry’s look brand new, but at a fraction of the price, and I love them. I am so glad that I found this site, cannot recommend Shian highly enough, an absolute gem of a woman who clearly loves these bags as much as her customers do. Saving the pennies up and I’ll be back for another one soon xxx
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Anna
This is my 3rd purchase from the lovely Shian. All bags have been as described, packaged beautifully with really prompt delivery. I know I can buy with confidence and not be disappointed.
As always it has been a pleasure from start to finish, now I’m off to grab a cup of tea and lovingly stroke my new pink ostrich.
Thank you Shian
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Philippa
I am absolutely thrilled with my new Mulberry Zipped Bayswater (sorry if you had you eye on it!) I had one which meant a great deal to me but due to regular use, the exposed lining was damaged. When I discovered it had been discontinued, which was totally devastating,Shian’s amazing business reunited me with a wonderful replacement in perfect condition and I can’t thank her, and my friend who discovered it, enough! The whole experience with NPN was fantastic and I would highly recommend it. I am an extremely happy customer.
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Hanna
I'm so happy i have found this site but i know my bank account wont be! My Chanel coin purse was wrapped so beautifully and it was as described.
Brilliant condition!! Easy transaction and communication was great! I'm over the moon with my new purse! Thank you xxx
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Alex
A second purchase from Shian, and will certainly not be my last ! Item perfect . The detailed description and photographs by Shian are excellent and so accurate. I have purchased from other pre- loved sellers online, and Shian’s service is far superior in every way.
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Shirley Teasdale
First time I’ve purchased from Shian at NPN and a wonderful experience. Kept me well informed all the way through, well packaged, on time and just lovely to deal with. Will definitely buy from her again. π₯°xx
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Abbie
I have now purchased 2 beautiful bags from Shian. I am over the moon with my latest purchase. Shian’s descriptions of the bags are very accurate and thorough, so you know exactly what you are buying. Shian emailed me very quickly after purchasing the bag to arrange delivery and it arrived quickly and very well packaged. I couldn’t recommend The Naughtipidgins Nest highly enough. Superb service throughout and Shian is an absolute pleasure to deal with so Thank you X
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Amanda
Received my latest purchase from the Nest this morning. She another beauty. Packaged very, very well. Shian has also sold a few bags for me and as always her service, knowledge and attention to detail are second to none ! I have a feeling that this wont be the last purchase I make. Could not recommend highly enough.
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Jennie
Received my parcel and I am so pleased. A beautiful purse, exactly as described and fantastically wrapped to protect it on its journey to me (loved the chocolate with my morning coffee). A pleasure doing business with such a lovely company. Thank you again Shian
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Paula
Just received my Chanel Jumbo in beige Clair in love very well packaged was like unwrapping a Christmas present exactly as described ,was delivered on the day I asked for , Shian is simply the best x
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Katja
Fantastic as always. It was the 3rd time that I shopped with Shian and a great pleasure again. Needless to say the bag was just as described. Beautifully wrapped as well with a personal card. Shian#s communication is perfect, she always kept me up to date in a very kind and personal way. A lovely experience overall and I can warmly recommend her.
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Kerry
Absolutely fantastic service from my initial queries through to arranging the delivery and when my beautiful bag arrived it was packaged so amazingly and in absolutely pristine condition. Will definitely be back in the future. Shian offers customer service second to none! Thank you NPN
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Jane
First purchase from NPN and I am absolutely delighted. Communication, packing and delivery were first class and the items were exactly as described. I would definitely buy from Shian again and also recommend to others. Brilliant!! Thank you xx
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sonal waydande
My first purchase with NPN and must say I am super satisfied with the service.
Right from the description of the bag , the detailed pictures to the shipment and service - everything was so well organized.
I got the bag sooner than expected and it is so beautiful - very happy that I went ahead with the purchase. Will definitely buy again !
-sonal
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Shelly
Firstly, thank you! I’ve wanted a bag like this for years!
I can’t believe how beautiful this bag is- and it is in much better condition than I expected- I think you are a perfectionist when it comes to listing faults, as to be honest I can’t see much wrong with it and I am very picky.
Thank you so much, you deserve your excellent reputation!
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Jill
Thank you again Shian for selling one of my bags, super seller, super service, super Shian xx
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Lou
Such a special purchase from this very lovely lady. I felt the love when I unwrapped my Mulberry and loved that Shian had taken the time to wrap it so beautifully. It’s this personal touch which will bring me back for more. Thank you for a very pleasant purchase from start to finish xxxxx
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Mark
The help and guidance I received whilst looking for a Christmas present for my wife was absolutely fantastic nothing was to much trouble. The bag and purse arrived today, immaculate condition just as described, brilliantly packaged and wrapped.
Would definitely recommend and I’m sure I will be back for more help next your on selecting a present!
Once again many thanks!!!!
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Mark
I bought a mulberry bag for a gift. It is perfect, exactly as described. Arrived on time beautifully packaged. Excellent, friendly customer service. I especially appreciated being able to specify a delivery date. Delighted customer - will definitely shop here again. Thank you.
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Margaretha Stephan
Since years I was looking for a Special chanel bag and here I found it! I am very happy, not only because of the bag, but also because of the charming and friendly contact with Shian.
She sells with love - that's wonderful!
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Liz
Well, it happened again - I got tempted!! This time by a beautiful Mulberry Bayswater Clutch. Absolutely gorgeous colour, and the condition is fantastic. So, so pleased. As always it was an absolute pleasure to deal with Shian from start to finish. Always so friendly and informative. Nothing seems like too much trouble. Arranging for delivery on a day to suit is such a big help. All the photographs from various angle are invaluable, not to mention the precise information as to the condition of the bag. Shian is definitely my go to for bags. Would highly recommend.
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Elaine
Thank you Shian, once again a fantastic service! I've purchased and sold bags here and it's always a wonderful experience. I love my new bag, it was perfectly described and beautifully packaged!! Many thanks!
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Hilde
I have made a few purchases from the Nest and I must say...Shian's service is the best! The descriptions and photos are always correct.
The service is always great. The bags are always beatifully wrapped with such care.
I love buying at the Nest and Shian ...what can I say...you are a star!
Thank you for your great service and beautiful bags!
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Sue
Thankyou Shian.... as always a beautiful and unique piece purchased from you, now
part of my LV collection. I don't need to say how special it is dealing with you, by now
there are may 'friends' who have had the privilege, and will continue to do so.
Always made to feel special, and forever in the knowledge that every single item is
of the highest quality. Thankyou again Shian......till next time....Sue xxx
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Nina
I am absolutely Over the moon with my recent purchase, thank you so very much Shian.
This was the first time I have purchased anything from npn and I am sure it won’t be the last either. I couldn’t have been anymore happier.
Thank you again for my beautiful new bag and the excellent service you provided me with.
See you again soon!
xxx
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Kelly
Fantastic service from Shian, absolutely over the moon with my Alexa, if anything, the description didn't do it justice! Already on the look out for my next purchase
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Rebecca Bindley
Thank you so much I absolutely love my new Louis Vuitton Noe bb,fab service from start to finish, very friendly and personal,beautifully packaged and prompt delivery.This bag is immaculate and will be well loved “Till next time”
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Briony
Absolutely delighted with my Mulberry Bayswater Satchel. It arrived beautifully packaged and in amazing condition, just as described. Shian is a lovely lady to deal with and her customer service is exemplary. Thank you!
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Rebecca
Such amazing service from Shian - speedy and beautifully packaged and excellent communication. The bag was beautiful, the detailed description on the website was so handy and I’m thrilled with the condition of the bag. Thank you Shian, you’re a star!!
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Rosie
Thank you Shian, for being so friendly and professional.
So so thrilled with my Louis Vuitton Speedy B 25 Empreinte Noir. It arrived today, as promised, is in immaculate condition and was beautifully wrapped and packaged. Excellent attention to detail, exactly as described and a fabulous price !
I will definitely be recommending your site to my collector friends, and will keep an eye out for what you get in next.
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Karen
“Thank you Shian for my Gorgeous Mulberry purse”
My first purchase from NPN and certainly won’t be my last! Lovely lady, excellent service, item perfectly as described and arrived wonderfully gift wrapped!
I will be back!
Xxxx
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Lucy
Thank you Shian, my Chloe Pixie bag is so beautiful! Promptly posted, immaculate condition. What should I get next? ;)
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Fiona
Shian,
Just wanted to drop you a quick email to thank you for sending through my purchases so quickly, they are all perfect, particularly my stunning Lily and so beautifully wrapped it was a shame to break in to them. One of the best online shopping experiences I have ever had, I will definitely be shopping with you again.
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Pauline
I would like to say a big thank you to Shian for selling some bags for me. Always handled in such a professional way from such a lovely lady! Thank you Shian. Xx
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Lynn
I’ve lost count of the number of items I’ve bought and sold with NPN over the years. Just taken delivery of my latest purchase, and as always it’s a pleasure to deal with Shian. Parcel arrived very securely wrapped and scarf was fabulous. Until next time......
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Lindsay
Just received purchase number 5 and once again it did not disappoint. Shian provides a first class service and has great communication skills. Everything I have bought has been perfectly described and I have been delighted with each π♥οΈ
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Kam
Very easy to buy and sell bags with Shian. Stress free and brilliant service. I highly recommend.
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Sharon
After MONTHS of hemming and hawwing about whether to commit to a modern designer handbag, I picked one on this lovely site. I'm looking forward to using it now!
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Lynn
Received my perfectly wrapped purchase today from Shian this is not my first and most certainly won’t be my last. Shian is the most wonderful lady who has great attention to detail. Already seen something else on the nest that I would love to purchase. Thankyou Shian ππbig hugs xx
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Paula
Short but sweet but thanks again Shian you are simply the best .
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Mihaela
Everything about this experience was flawless.
Quick contact, quick delivery, bag and wallet beyond reproach and all in all the customer service is the best I have ever encoutered. Will be back, definetly.
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J
I have purchased many and bought the same and all because everything is so accurately described, wrapped so beautifully and Shian is so lovely! Thank you Shian.
Jill x
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Sharon
Fabulous service, beautiful bag, beautifully packaged and received next day by 9am. It doesn’t get any better than that! π
Great communication from Shian. Will certainly use again.
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Pauline
Received a beautiful bag today that I have been wanting for a long time. It is simply stunning! Another wonderful purchase from Shian! Waited patiently for the website to reopen - simply the best place to shop for luxury items. Thank you also for selling some items for me. Xx
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Ally Peach
Yet another fantastic purchase . Beautiful LV scarf in mint condition. Service from Shian second to none as always .
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Edith Yeung
Highly recommend npnbags! Excellent communication, extremely fast delivery and lovely packaging. Absolutely gorgeous bag, condition as described.
Very happy, definitely will buy more from Shian (if I am fast enough before the lovely bags get sold out in a flash!)
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Wendy
Have just received my beautiful Mulberry Oak SBS today and it’s gorgeous - very happy indeed! Thank you, Shian, for the lovely packaging and chocolates too. It’s always a pleasure to buy from you and I will always recommend NPN to anyone. Till the next time. Love Wendy xx
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Maria H.
I want to give commendation to Shian of NPN Bags for my marvelous experience. I had an astonish experience from inquiry to receiving to post purchase. Shian was very responsive with my inquiries and was very glad to answer or explain the terms, process, and expectations with any item/order. I was never pressured to buy or anything. After I placed my order, I received timely updates of the status of my order. Not too many updates but just enough. When I received my order, not only did I received what was promised but I received it well packaged and documented. It was like I shopped from the store. It was very impressive. You definitely know that time and effort was put into packing my order. Shian provided excellent customer service which is hard to find nowadays. I definitely felt like a valued costumer. I look forward to your shopping again soon on your website after the break. Thank you. Take care.
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Richard
Shian very kindly sold a lot of bags for me. Thanks Shian.
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Alison Tidy
Love this website
I've both purchased and sold bags with Shian. So impressed with her expert knowledge and great communication.
Will definitely use again when I need to buy to treat myself or sell something I haven't used in a while
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Adele Tipton
I think my latest purchase must have been number six or seven from Shian now over the last few years. Fantastic pricing, utterly scrupulous descriptions and highly personalised service makes the Nest my absolute favourite pre-loved site. I’m thrilled with my new bag and will definitely be back!
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Sylvia
Nice seller. Lovely bag! Highly recommended:) thank you !
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Chantal Hassell
I would like to say a big thank you to Shian and the nest.
I couldn't of sold my much loved bag if it wasn't for Shian. I was very impressed with her knowledge and communication throughout, from recieving my bag, the purchase and the transfer.
I cannot reccomend Shian and her service highly enough, if there was a star rating it would be 5 stars!
Thank you Shian for all your help and great customer service. x
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Karen
5 Star service. Great communication and a 5 Star bag. Just love it.
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Ally Peach
Succumbed to yet another bag !! Excellent service as ever . Bag even better than expected. .
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jayne francis
Wow what an amazing experience buying this gorgeous Mulberry Bag from Shian. First class service from beginning to receiving the bag gift wrapped and with a little chocolate as well. Would not hesitate in buying another from Shian.
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Rebecca Weir
This was my first purchase with Shian and I am blown away by her service. I bought a beautiful Givenchy Antigona that had been on my wish list for a while and it looks even better in person! I was kept up to date every step of the way, and I will definitely be coming back again. Xx
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Rachel
This was my first purchase from Shian and I am positive it won’t be my last.
From the outset Shian was patient and answered all my queries. She was so helpful and went out of her way to ensure the bag arrived before my trip.
The bag is immaculate and firmly now a favourite. I would not hesitate to recommend her and use her again in the future - thank you
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Lisa
I’ve been dreaming about a service that Shian provides and was delighted when I can across the Nest. It’s a wonderful way to invest in luxury brands and the quality is superb.
I have purchased and sold through the Nest and cannot recommend Shian and her service highly enough. Thanks x
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Helen
As a first time customer of Shian’s, I was lucky enough to snap up a lovely little Celine bag that I had been after for quite a while. From start to finish, I have been so impressed by the communication received from Shian. I was kept updated on delivery and my new bag was received quickly and beautifully wrapped. I will definitely be purchasing again in the future. Thanks again Shian xxx
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Sarah
After 12 years of waiting, my dream bag, my unicorn, appeared on NPN! As always, Shian was wonderful... her customer service and communication was outstanding, and the bag was wrapped and packaged perfectly. I've lost count of how many bags I've bought and sold through Shian, I don't know what I'd do without the Nest in my life!
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Carol Ives
Just received the Camomile Heritage Bayswater and it is gorgeous! This is my second NPN purchase. Bag came perfectly wrapped for shipping with great communication along the way. Shian provides the best customer service I've ever experienced making an overseas transaction between the UK and USA a breeze!
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Aneela
Thank you Shian! My bag is beautiful! thank you for your help and your great customer service.
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Claire
Ordered a mulberry clipper yesterday, received this morning. Beautifully packaged and wrapped. Great communication from Shian.
The bag is excellent - it looks brand new. So pleased with the experience and bag. Highly recommend!
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Lynn
Shian has just sold two bags and a purse for me. All items sold very quickly. I also purchased a beautiful Hermes raisin bag which I’m delighted with, as I didn’t even know this existed, but there she was in the Nest. Next day delivery, well packed and beautifully wrapped. Thanks Shian.
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Judith
Getting a new Mulberry item is such a treat! Even more so when bought from NPN. They are always packaged beautifully and the service is second to none. Thank you Shian x
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Ann
Another fabulous bag from lovely Shian, thank you xx
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Grace
Takes the guessing out of buying pre-loved! Bag is exactly as described, Shian is absolutely lovely and very helpful, also comes beautifully packaged that makes it even more special. Thank you for my Alexa, she's perfect! Highly recommend to anyone thinking about buying!
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Liz
Well, it's happened again!! I couldn't resist yet another bag. This time the gorgeous Mulberry Chevron pouch. Beautiful colours, immaculate condition, exactly as described. Clear, concise description. So many photographs makes the decision to buy so much easier. I never have any doubt as to Shian's honesty and integrity, and she is so efficient and helpful throughout. Have to say that I am not buying bags from anyone else or anywhere else now! Thank you so much!!
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Wendy
Shian was a joy to deal with & all items received were superbly gift wrapped & just as described. I will gladly recommend to my friends xx
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Pauline
Received WOC - in beautiful condition. Was needing a little pick me up and this did the job. Thank you Shian and also for posting so quickly! Xx
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Deborah
As before, bag arrived next day. Immaculate with no apparent wear. Very happy. Will definitely use again.
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Amy
This was was first time buying from Shian and what a lovely experience. My bag came 2 days after placing the order, packaging was lovely and the bag is gorgeous. Exactly as she described and it looks brand new to me. Shian made the whole process really special, something I didnt expect buying online. I'm so pleased, thank you again!
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Sita Sharma
Just received my new Mulberry Cara bag from npnbags. Exactly as described and delivered promptly with all paperwork. This is the third bag that I have bought from Shian and I am a very happy customer as every item has been in superb condition, and this bag is brand new !
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Caroline F
I only recently discovered Shian's shop while looking for a work bag and now I am hooked! Shian was extremely helpful in terms of assisting me to identify what would best suit my needs. My order arrived 2 days after it was placed, I was kept up to date with its progress and my goods were precisely as described, beautiful quality, in mint condition, with all authentication and gorgeously wrapped.
I'll definitely be coming back to the nest again. Highly recommended for beautiful authentic bag and wonderful customer service, from a supplier you can trust.
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Allyson Peach
Beautiful bag delivered exactly as described when advised it would arrive . Fantastic service as ever .
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Mandy
Love Love Love this site. This is my happy place and Shian is so professional, knowledgeable and always accommodating, nothing is too much trouble. Beautiful bags and accessories, always beautifully package and delivered so promptly. From start to finish this process of buying a preloved item is so uncomplicated and hassle free. What a brilliant site and super lady.
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Sarah
Another day, another purchase from the Nest! As always, Shian was wonderful. The bag arrived quickly and Shian kept me up to date at every step of the way. The bag was perfect and I'm absolutely delighted!
I would highly recommend the Nest and Shian for both buying and selling bags!
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Pauline
Many thanks for your help and expertise in selling a few more bits and pieces for me Shian..wonderful, consistent management from a lovely lady! xx
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Lesley
Fabulous bag arrived today. In excellent condition, beautifully packed, and arrived at the exact time stated. An amazing service. Sian is very professional. Lovely to buy from and all her products genuine. What you see is what you get. Thank you xx
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Sarah Shreeve
Shian has just sold another two bags for me as always wonderful photos and description prompt payment and a lovely person with nothing being to much trouble for her always answers your queries promptly thankyou once again shian Sarah Shreeve
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Lisa
Hi shian , thank you for your quick , efficient and friendly service yet again . Xxx
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Darja
As always, the most pleasant buying process. I really appreciate the numerous photos and honest descriptions, plus Shian is available for all possible further questions by mail. My Mulberry Congo vintage ( but new ) bag is amazing. NPN is my favorite store and I can’t wait for future surprises that are waiting for us.
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Kelly Smith
Shian was a pleasure to deal with, very efficient and friendly. Nothing was a hassle. I will definitely be back on to look out for another gorgeous bag. Thanks Shian.
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Pauline
Just wanted to say a big thank you to Shian for selling 2 bags for me. This lovely lady is an expert in her field and I wouldn’t go anywhere else to sell a bag. Thank you for looking after me as as always Shian! Lots of love. xx
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Wendy
Shian, thank you so much for selling another bag for me! Your beautiful photos and honest description helped to sell my bag very quickly. For anyone who’s thinking of buying or selling at The Nest don’t hesitate - Shian is amazing at what she does and, in my opinion, is the best in the country! Till the next time! Love Wendy xxx
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Sarah
Just took receipt of a gorgeous small Mulberry Lily - the bag is as described and was packaged beautifully with accompanying paperwork - it felt like I was receiving a present!
I live hundreds of miles from a store where I can see, touch and feel the bags, and I find the online purchasing sites of the brand and major stores have only brief descriptions and a few bland photos, so Shian’s honest and detailed descriptions and extensive photo gallery is the next best thing to seeing the bag in the flesh for me!
The whole ‘shopping experience’ with NPN was fantastic from start to finish with great communication throughout, plus Shian helped with a couple of questions I had about protecting my bag which was really appreciated by a designer bag ‘Newby’.
Thank you β€οΈ
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Lynn Exarheas
Another beautiful purchase arrived yesterday the most gorgeous LV scarf from The Nest.
Perfectly packaged as always with the greatest attention to detail in the wrapping.
Thank you Shian.
Ladies buy from The Nest with confidence you won’t be disappointed at all.
Shian is a very friendly and lovely lady xxx
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Lisa
Thank you as always for a seamless purchase amazing communication and I love my new Mulberry mini Lily.
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Liz
Yet another successful purchase from Shian! The service is absolutely first rate as always, clear and concise description, and having so many pictures is so reassuring. All in all Shian is an absolute pleasure to deal with from start to finish. The attention to detail is second to none and I will definitely be back again! xx
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Trudie Sherriff
I purchased a gorgeous mulberry Suffolk bag from Shian. The service I received was excellent, highly recommended, received my new to me bag promptly and beautifully packaged.
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Debbie Mark
I bought a beautiful purple patent Mulberry Mini Mabel from Shian. Communication was excellent and the bag is gorgeous. Thank you.
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Kam
I have sold many bags through Shian, who is brilliant at her job. Today I received my first purchase from her and it is lovely! Will definitely be back!
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Suzy
I would only use Shian to sell my bags. You can always rely on an excellent, honest and professional service from Shian.
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Sue Attrell
Hi Shian, Better late than never...can't thank you enough for selling my last bag for me, which sold so quickly, only due to your superior photographs, and explicit description, leaving nothing to query.....love the new format too!!
Till next time, thanks again Shian.
Sue xx
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Salima Mithani
I have purchased several times before from Shian, and am always delighted by her fantastic customer service.
The bag I purchased most recently is one I have been looking for for some time, and it is absolutely stunning. Couldn’t be happier with my purchase! Thank you!
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Miss Hussain
Truly stunning bag and even better than the pictures. The condition was perfect and faultless to me, despite being a used bag. I had my reservations about buying used but was not disappointed and would definitely return. The very thorough description helped- lovely service, and prompt delivery. Totally stress-free shopping experience. Thank you!
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Sarah B
Another fantastic purchase from Shian. Great service, my item was despatched quickly and arrived beautifully presented and as described. You can buy from NPN with total confidence and will not be disappointed. I will be back for more x
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Sarah Shreeve
Shian just sold another bag for me it sold very quickly and payment was quicker than I thought I've sold many bags at the Nest and have always been so pleased with the excellent service shian offers nothing is to much trouble for her well done and thank you shian once again. Sarah Shreeve
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Paula
Shian has just sold an item for me and it sold like the same day thankyou ,your photos your descriptions are always amazing you don’t get any nasty surprises when buying from Shian because everthing is so accurately described and always well photographed from every angle .Thanks again xxxx
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Pam
Shian sold 1 of my bags for me recently.
I asked a lot of questions before sending the bag and she was very clear and gave me all the information I needed. My bag sold quicker than I expected and the funds were in my account after the agreed period. I was very happy with NPN. The service is personal, friendly and professional.
I will definitely go to NPN again if I want to sell another high value bag. Thank you Shian
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Karen
My first purchase from NPN and I have to say that I’m totally delighted with my new Mulberry Small Suffolk bag.
The quality of service, including description, photos, ordering, packaging and communication from Shian, was exemplary and I wouldn’t hesitate to recommend the company or buy again. Thank you so much x
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Maria
Shian is so wonderful! She is very helpful & thorough throughout the process of selling items.
Thank you for this gem of a website I cannot recommend your brilliant customer service enough! ?
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Winnie
I have received my first purchase from Shian, a lovely Chanel Coco Handle bag. The bag arrived exactly as described and was beautifully wrapped in pink paper. Excellent and friendly communication. Great shopping experience. I highly recommend Naughtipidgins. Thank you.
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Khudeja
Recieved my lovely bag and couldn't be more happy with it. Description was spot on as were the pictures. I was hesitant and worried about spending such a big amount of money without actually seeing the product first hand but once I had the bag (next day) I was chuffed!
I am definitely going to be buying more. Fantastic service from Shian, so friendly and lovely. Thank you.
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Juliette
The most beautiful clutch/wallet from NPN's is now with me. Assiduously and meticulously described and photographed, as always, and a delight to unwrap with Shian's lovely packaging. So happy! Thank you Shian! x
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Lindsay
I recently bought my first bag from Shian. I was nervous .... I usually buy new, however I had no reason to be! The bag is beautiful, description perfect and I am so happy with my bag at a great price. 24 hours after delivery of my new bag I confidently added another bag to my basket and now have 2 fabulous Mulberry bags added to my collection. Thanks Shian your site and service is amazing xx
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Lucy
I recently purchased the beautiful Mulberry Small Quilted Darley and have been absolutely thrilled. Shian described the bag perfectly and immediately kept me updated throughout the whole process. It was so easy and I would 100% recommend Shian and her services, not only is she lovely but you can buy her from her with complete trust!
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Sarah Warriner
Purchasing an expensive designer handbag pre-loved can often be a stressful experience!
Thankfully with NPN Bags it is the complete opposite . Shian is a thoughtful, considerate seller who describes the bags accurately, dispatches quickly & keeps the buyer updated throughout!
I would highly recommend Shian & would not hesitate to use her services again.
Thankyou Shian.
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LEINA
I recently purchased the most beautiful Mulberry Cara from The Nest, and I honestly couldn't be happier.
Being new to the pre loved market, I was unsure of what to expect and hesitant about making a purchase. I've been finding out as much as possible about The Nest and have come across only very good things. I'm so pleased with my purchase. It was packaged beautifully, arrived on time and was exactly as advertised. What more could i have asked for?. I'm so happy to have discovered The Nest and look forward to making future purchases. I would recommend The Nest to anyone. Thank you so much Shian.
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Nikki
I just purchased a beautiful LV Graceful PM and as on my previous purchase it was a thoroughly pleasurable experience. The bag is so lovely and absolutely immaculate. The packaging was excellent and the communication throughout superb. I cannot recommend Shian highly enough!
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Sarah shreeve
Just received a mulberry teddy necklace beautifully wrapped as always shian is a pleasure to deal with her attention to detail is fantastic just as described thankyou shian once again Sarah shreeve
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Maarit
Just bought a beatiful Mulberry Small Bayswater bag from Shian and it's perfect! Thank You again Shian!
XXX
Maarit
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Lynn
Shian recently sold 3 of my bags for me her service is superb and kept me informed every step of the way. She is a wonderful lady, very friendly and an expert in what she does.
I have also purchased from Shian many times and everything has been beautifully packaged and sent out with love.
NPN is the first place I go to if I am looking for something so buy or sell with confidence ladies you won’t be disappointed.
Thankyou once again Shian big hugs xx
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Wendy
My Mulberry Mini Alexa arrived this morning and it’s stunning! I’ve been looking for a small crossbody bag for a while and saw this on Shian’s website. Luckily, for me, it was still there the next day and I couldn’t resist buying it. It arrived, as usual, beautifully packaged but, when I opened it, I couldn’t believe how fabulous it was. It’s exactly how Shian described it - just perfect! I’ve been buying and selling with Shian for a number of years now and each time she has been SO helpful - always keeping me up to date with her friendly emails. Thank you too for recently selling my Mulberry purse for me. Love W xxxx
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Liz
Recently purchased a LV Speedy 25 and a Mulberry Lily! Could not resist either!! They are both totally stunning, in perfect condition and totally unused. What a find!! Everything is beautifully wrapped. Such a pleasure to unwrap. Couldn't wait to open the box and was not disappointed!! As on previous purchases, the description was totally impecable. Photographs from every angle make it so easy to make your choice. I think that Shian herself is a rare find. She keeps you informed at every stage of the transaction and is so friendly and is happy to answer any questions you may have. Would never hesitate to buy from her and in fact I seem to have given up buying bags from anywhere else! Thank you so much again!!
Liz xx
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Sally Nightingale
I recently purchased a Mulberry Small Zip Around Multicard Purse and am thrilled with this. I had my eye on this particular piece when it first went onto the website, however I thought it would be too small, after much deliberation I finally decided to purchase. This Mulberry purse/wallet seemed so unique and I am so pleased I did, it is perfect. The purse/wallet was wrapped beautifully and my conversations with Shian were so warm and friendly - thank you so much- I will definitely purchase again.
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Sarah Kennedy
I purchased a LV - initially I was nervous about purchasing as I only ever purchase new, however having scoured every LV shop in UK and USA I was disappointed to learn that there was a long waiting list. This website was suggested and I have to say from the initial contact with Shian to the delivery of the bag was seamless. The bag was presented beautifully as if new and in line with the description online. I would look to purchase again. Thank you Shian.
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Melanie Flanagan
I have just sold my first bag with the Nest and it sold very quickly. I can highly recommend the Nest, Shian is professional and extremely helpful and keeps you informed every step of the way. I wouldn't hesitate to use her again, thank you Shian x
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Michelle
It’s very rare these days to find such consistently excellent service. Thank you so much Shian
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Clare Toms
I’m so pleased I decided to purchase my first Mulberry from Shian. I was nervous about buying a pre-loved handbag but Shian was so particular about her listing and she couldn’t of described it any better. In fact when the bag arrived I was thrilled as to how beautiful it was. Even unwrapping my beautiful Mulberry was a joy, so beautifully packaged with the upmost love and care. Thank you Shian for making my Mulberry dream a reality. I look forward to purchasing a matching purse when one becomes available. xx
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Paula Giusti
I've just made another Purchase from "The Nest", a beautiful Mulberry Medium Lily.
She arrived this morning, beautifully and well packaged. Shian makes the whole process so easy, and with her exquisite eye for detail, the bag was exactly as described, and at a very fair price. Buying pre-loved from Shian guarantees you the bag of your dreams and a guarantee that it is genuine. I would not hesitate to recommend this wonderful business for your luxury bag purchases.
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Emma Campbell
Thank you for all your help selling my beautiful Mulberry Bayswater handbag. You were great to deal with. Charming and professional. The whole process went very smoothly. Your success is well-deserved. I am really pleased that my handbag is now being used rather than sitting languishing in my wardrobe. Thank you again. x
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Claire Creek
My first Mulberry bag and so glad I chose to shop with you ! The presence of mind knowing that everything is authenticated is paramount. The packaging, service by Shian and the quality of the service you provide will make me return again and again.
Thank you so much - your website is beautiful and I shall be telling everyone about you x
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Anita Markwick
I’ve just bought from Shian for the first time and it won’t be the last. I ordered a Squirrel pouch, which arrived on the day I requested and was beautifully wrapped and presented. The pouch is gorgeous and I can’t stop looking at it! Shian made it a great buying experience, keeping in touch and informing me every step of the way. Thanks so much Shian xx
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Linda
Recently purchased my 3rd Mulberry item and it arrived as promised, and was beautifully wrapped as always. It’s a really lovely bag and I’m thrilled to bits with it. Thank you again lovely Shian x x x
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Andrea
I have recently purchased a LV handbag from Shian and am absolutely thrilled with my purchase. It was such an easy, fast transaction and my bag came so well packaged and wrapped. Shian is a delight to deal with keeping me informed of the delivery process. I would not hesitate to buy/sell with her and highly recommend Shian as completely trustworthy. X
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Anita
Another purchase from the lovely Shian , a beautiful Mulberry Scarf that I adore . Thanks again Shian for the usual wonderful service you provide x x
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Wendy Stewart
I bought a shrunken Mulberry Bayswater which arrived today and I now have a new love in my life! It’s perfect and was wrapped beautifully and arrived super quick. Thanks so much for a brilliant wee bag and fab service xxx
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Christel
I recently bought a Louis Vuitton pochette through the NPN website. It was in even better state than mentioned in the listing. It arrived with all the packaging and within days after placing the order (I live in the Netherlands). Would definitely buy again!
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Malisa
I recently sold a bag through the Nest's consignment services and I couldn’t be more pleased with the result! It was so quick and easy, and Shian is incredibly kind and made it a great first experience. I never had the confidence to sell online or shop the preloved market before, but I’m delighted I’ve now found a place I can trust and a lovely lady that makes it a pleasure. I only wish I discovered the site earlier! xxxx :)
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Jacky
Finally able to give my daughter in law her Mulberry Lily last night for her birthday (her daughter’s name is Lily). She adored it!! As usual impeccable service from Shian and wrapped like a gift not a purchase. Many thanks Shian x
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Ida
I am soo happy with the beautiful Mulberry scarf I bought from Shian. She is a very nice lady and I recommend it very much!
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Gemma
Received my little Bayswater messenger bag today. Absolutely fantastic service received from Shian. Item was perfectly described and the communication was great not to mention the lovely packaging. So pleased and really hope to purchase again in the near future. Thank you.
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Barbara
Received my beautiful Hermes click bracelet in amazing as described condition, it was really well packaged and I loved the little extra touches such as pretty wrapping paper, ribbon and little chocolate treat too!
Thank you Shian for a wonderful purchasing experience with great communication. I cannot speak highly enough of the service and hope to be a customer again in the future.
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Lynn
Just received my gorgeous Mulberry Scarf from Shian and as always was beautifully packaged with love and care. Shian is a wonderful lady who is passionate about her work. Have purchased a few things now and always looking for my next purchase from the Nest.
Thankyou Shian big hugs xx
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Anne Lane
I have purchased several stunning bags and all are accurately described and always beyond my expectations when they arrive swiftly beautifully packaged.
If you want to take the stress and hassle out of buying second hand bags on the internet this is the shop!
I cannot recommend it highly enough.
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Angela
I have recently purchased my first bag from Shian and I could not recommend her highly enough. My bag arrived packaged beautifully and in pristine condition... exactly as described by Shian. I am delighted with my bag and would not hesitate to purchase more in the future. Many thanks again Shian for your help with this purchase. Angela
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Margaret
My second purchase from NPN and I couldn't be more delighted with the accurately described, stunning Mulberry bag. Great Service, beautifully packaged and fantastic communication every step of the way. Thank you Shian x
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Lisa
Beautiful! As described as always ! Shian is always so lovely in her communication, wrapped exquisitely with care , fantastic service xx
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Stephanie
So so impressed. My bags arrived today. Perfectly and very prettily wrapped. The Mulberry and the LV were exactly as described. Totally delighted. Shian’s communication and personable professionalism just adds to the experience. My first purchases but definitely not my last. Thank you Shian x
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Jackie
Another perfect purchase from the lovely Shian xx her descriptions are totally honest and every little detail is mentioned so we know exactly what we are buying, her attention to detail in the packaging is perfect & she keeps you informed during every process. She is a very honest & reliable seller, and I would have no hesitation to purchase again or recommend xx
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Angela
Fabulous service from a lovely seller; accurately described and great communication. First purchase, but certainly won't be my last. Thanks, Shian!
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Helen
Love love love my violet Mulberry.
Gorgeous bag and fantastic service.
1st purchase but won't be last.
Thank you.
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Julie
My first purchase from Shian at the 'Nest' arrived exactly as described, packed with care and on a timed delivery, as promised - I'm absolutely thrilled with my new bag. I would 100% recommend buying from NPN - excellent, quality items combined with a friendly, efficient customer service results in a buying experience that is fabulously hassle-free from start to finish - exactly as it should be!
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Ally Peach
Purchased various bags from Shian in the past . Recent purchases of the same impeccable condition. Exactly as described. Super service as ever .
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Angela Fudge
I purchased a LV speedy 30 in monogram last month. It is 100% like new. I am totally thrilled with my bag. Shian kept me updated in terms of despatch and delivery dates. I simply cannot recommend the Nests services highly enough. The bag arrived robustly packaged and beautifully gift wrapped with all the original box and paperwork. I will definitely be buying from you again!. Thank
you again. Angela xxx
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Marlo
Thank you so much for a first class Mulberry handbag and excellent service!
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Lucy
I've bought a couple of things from the Nest now, both have been in beautiful condition, accurately described, packed with care and shipped quickly. Shian's emails are friendly and helpful and she always replies promptly, I wouldn't hesitate to buy from here again.
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Trisha
I bought mulberry maple tote preloved. The bag was brand new condition and perfect in every way
Highly recommend NPN Fabulous !!
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Kam Stylianou
I am very impressed with Shian's help in selling two of my bags recently. She gives expert advice and sold them very quickly without any hassle. She answers emails promptly and her tone is friendly and helpful. Excellent service!
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Sarah
I highly recommend the Nest for both selling and buying bags. Shian's descriptions are honest and accurate and her communication is excellent. Shian has just sold three bags for me and it was an easy and stress-free process from start to finish. :-)
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Suzy
I can highly recommend NPN Handbags. Shian is professional, completely transparent and extremely helpful. I have been selling my bags via her site for several years now. I would not consider using anyone else because the service she provides is excellent. You can certainly rely on an outstanding and prompt service from Shian. x
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Anna Green
Hi I would just like to thank Shian for her fantastic service and apologise for the delay in posting this message. I bought my beautiful Gracy Satchel a few weeks ago to say I’m thrilled with the bag is an understatement !. Many years ago I got in touch with NPNBags as I was after a Daria Satchel, Shian put me on a wish list and sent me a lovely message and although she had never met me she replied to me as if I was someone she knew I warmed to her straight away and although by the time one came into stock I had managed to source one elsewhere I vowed that when I had some money I would buy from NPNBags website. I would highly recommend buying from Shian and look forward to buying of you again in the future much love Anna Green xxxx
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Andrea
Shian is just fab....I have purchased several (lost count :-S) beautiful items from the Nest and they are always beautifully wrapped with care and attention. I have also consigned some items with the Nest and it is hassle free. When I see my consigned bags on the nest I feel that they couldn't be shown in a better light. I have recommended buying and selling on the Nest to many friends. You won't be disappointed if you decide to take the plunge. Thanks Shian x I love my latest purchase x
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Lynn
I have sold three bags through Shian’s wonderful, professional service. She is the most amazing person and keeps her customers well informed every step of the way.
I have also been on the other end and purchased from her. My purchases always arrived beautifully packaged with a lovely note it’s those extra special touches she does that makes every purchase special.
Thank you Shian so very much. Big hugs xxx
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Sarah
Just received my beautiful louis vuitton artsy bag it's was beautifully wrapped as always shian is a wonderful person to buy or sell with nothing is to much trouble for her I would recommend npn to anyone your bags are wrapped better than in any of the top stores you buy from well done and thank you once again shian Sarah Shreeve
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Gerry
What a wonderful experience buying a Mulberry bag for my wife's Christmas.
I was surprised to find a new, unused bag at a very good price.
Shian is lovely and the bag is absolutely gorgeous.
I can't wait to see my wife's reaction when she opens her gift.
Thank you again Shian.
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Corby
Wonderful, professional service. Shian kept me updated with regard to my order from the moment I placed it, until after delivery. My items arrived beautifully wrapped, finished with a ribbon and had clearly been packaged with great care. Shian's excellent skill with lighting and photography provided an accurate representation of the colour of my blue handbag and the verbal description was spot on. An absolute pleasure to shop at the Nest. Thank you so much x
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Jenny Coulston-Herrmann
Absolutely superb service from Shian! After choosing my bag, I was kept informed of delivery every step of the way. My gorgeous bag arrived beautifully wrapped and with a lovely message from Shian. I will now only shop for my bags from here! Thank you so much-excellent in every way xxxx
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Anna Morrison
Having just received my 3rd purchase in 6months from the lovely nest (oops)! I can say that I honestly can not imagine shopping anywhere else for my luxe goods. Beautiful, friendly and trustworthy service from the lovely Shian.
I will definitely be back! (Next year)
Cannot recommend more highly!
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Hazel
Thank you Shian, wonderful, very efficient, friendly service, will definitely buy again.
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Lorraine
Since first finding NPN back in 2012 I have never stopped selling and buying on this fab site, whether you are an old customer or new – everyone is treated exactly the same.
Shian - thank you so much for selling my LV purse instantly in which gave me funds towards a couple of gorgeous purchases.
Your biggest fan. Lorraine x
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Julie
I have purchased a few items from Shian and can not fault the professional prompt way you are dealt with . I have not been disappointed in any thing I have had and will continue to purchase from The Nest thankyou Shian
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Anita
Love my Mulberry Red Lily ! Thanks Shian for the usual first class service X
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Helen MacDonald
I have now made several purchases from the Nest. Shian is lovely to deal with and very helpful. Everything is described honestly and it’s easy to buy preloved with total confidence. Today I received a beautiful Marc Jacobs scarf and a pretty Louis Vuitton bandeau and both items are exactly as described and a I am delighted with them. I cannot recommend the Nest highly enough and I’m sure I’ll visit again.
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Shanika
I finally found a Mulberry kite after a good long search and just had to have it, Shian replied to my query straight away and reassured me with the courier (I'm quite fussy with delivery companies).
Received the bag in no time at all even though I bought it on the weekend which is pure dedication, I had the choice of delivery day which was a nice touch and was really appreciated.
On unwrapping the lovely pink paper I scrutinised the hell out of the bag and found not a dot wrong with it! I found it to be better than described on the website which would've only been very, very minimal anyway.
I'm waiting for the ideal occasion to unleash this bag from the confines of it's wrapping and make it my everyday bag!
Thank you Shian for making this shopping experience a real pleasure. Such a professional service which is so lacking with many large retailers these days.. I will definitely be shopping with you again.
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Sue Berry
What can I say I have just sold three bags on here effortlessly. This site is awesome and I cannot recommend it enough.
Each transaction has been brilliant and this site takes the problems you can encounter by selling on a well known site away as everythings done for you.
When I have any more bags to sell I shall defo be back thanks again for selling my bags so effortlessly and the whole process has been an absolute pleasure and stress free thankyou so much
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Liz
So yet again I've been tempted by another beautiful Mulberry! This time the gorgeous small Kensington. I'm thrilled to bits with her. I keep saying it, but Shian makes it so easy to buy from the Nest. All bags are definitely honestly described, and the amount of photographs is so helpful as you can be in absolutely no doubt as to what you are buying. Shian offers prompt and efficient communication and you feel that you're in totally safe hands throughout the whole transaction. I wouldn't consider shopping elsewhere - and why would you with the wonderful Shian to make the whole experience a total pleasure. As ever the wrapping is just like unwrapping a lovely Christmas present, and I seem to have had a few of those come early this year!! Thanks again Shian!! xx
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Sharon
A friend recommended NPN and boy am I in trouble now as I will return time and time again!!
Within the space of two weeks I've been lucky enough to find two bags I had been after for a while.
Such a great site and Shian creates that personal touch which makes it a delight to visit.
Photos are so accurate and descriptions so detailed that so far I actually think the bags are even better than described!
Couldn't recommend more highly!
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Paula Webb
NPN is simply the best ,just purchased a Speedy B exactly as described as always if not better the photos are fantastic they show you from every angle ,you know what you are getting ,the packaging was fantastic just like it’s xmas . Thanks Shian.
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Sarah Millman
I’ve bought and sold several bags through Shian now and she’s an absolute delight to deal with. Her communication is second to none, the bags are fabulous and receiving a parcel is actually like receiving Christmas present (beautifully packaged and wrapped). I would highly recommend Shian, if you’re considering buying or selling through her - do it!
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David Uriarte
Fantastic item, absolutely delighted. My experience of purchase was enhanced by the care and attention that had clearly gone into the packaging and presentation. Can’t thank you enough.
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Heather Hutchinson
Shian is an absolute delight. I have bought two bags from her and each time they have arrived the next day, beautifully packaged and with the lovely NPN chocolate! The first bag I bought was my first ever Chanel and Shian was happy to answer all of my questions and really took her time to ensure I had the bag I loved, she really cares that her customers are happy. My second bag has just arrived and once again I am delighted. I will definitely be buying from NPN again and can't recommend them highly enough. Thanks so much Shian! x
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Anita Brennan
Thank you Shian for my beautiful Mulberry Oak Purse .
I love it ! A X
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Susan
Hi Shian,
You were so utterly amazing with selling my items that I managed to get my dream Boy Bag.!!!! I just love it and I couldn’t be happier that you and your service made this all possible.
I also managed to complete the purchase on Tuesday, one day after you transferred the funds and two days before it went up by £270!!
I’m beyond thrilled.
Thank you for making my dream (Boy) come true.
Love
Susan xxxx
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Sandra
Thanks Shian for a very speedy and smooth process with the sale of my Bayswater. I would whole heartedly recommend anyone who is thinking of selling or buying to consider your company. Thanks again!
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Jesmin
Thank you once for helping me to sell my handbags, Shian. I have sold many bags with Shias over the last 5 years. She has always provided a great service. Shian always replies to emails promptly, explains everything clearly and is so lovely to deal with. The handbags and small leather goods that are sent to her are amazing, but you have to be quick because many items fly out the nest straight away.
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Lynn
Shian was recommended to me a few years ago. I’ve used the Nest to both sell and buy handbags and accessories and have always received a fantastic service. I trust Shian’s detailed descriptions and photographs, so know exactly what I’m buying. I’ve never been disappointed. Many Thanks Shian, as always.
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Sasha
I don’t know how I found Shian’s site but I am so pleased I did. I’ve purchased a fabulous work bag (Anya Hindmarch), wallet (Chanel), scarf (Mulberry) and card holder (Charlotte Olympia). Each item was in excellent condition and I will cherish them. Shian was a pleasure to buy from and her responsiveness and details on each item gives a lot of confidence. I highly recommend and most certainly will continue as a customer.
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Liz
Well, I did say I was off to buy something else and I certainly did! I bought the beautiful Louis Vuitton cosmetic pouch for my daughter as a surprise. I know that she will be absolutely thrilled to bits with it. The pouch is brand new, exactly as described, and as usual there are lots of lovely photographs to help make the choice that much easier. I never have any qualms about buying from Shian - 100% trustworthy, reliable and honest. Perfect!! Thanks again Shian xx
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Liz
What can I say about my shopping experience with Shian? Well, i've just bought bag number 6 so that gives an indication!! Every item is so well described and photographed. Any questions are answered promptly. All in all buying from Shian is a wonderful experience, everything beautifully wrapped with a lovely ribbon!! Cannot recommend highly enough!! Anyway, off to buy something else now!! Thanks you Shian xx
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Tracy
My first purchase from Shian and I am certain it won't be the last . The whole experience was delightful and stress free. My bag is better than expected , beautifully wrapped and delivered before you know it .
Many many thanks
Tracy x
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Christine
I just made my second purchase from the Nest. The communication with Shian is always quick and super friendly. The items are exactly as described and they arrive so nicely wrapped. It was a pleasure and I am very happy about my beautiful LV Pochette Accessoires!
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Katherine
I received my order as described, beautifully packaged, and next day. Perfect pre-loved purchase, thank you Shian :)
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Anita Brennan
The lovely Shian just sold another one of my many bags with the usual first class service , I’ve been selling and buying with Shian for years and would highly recommend her as she takes the stress out of selling a high value item .Thanks again Shian X x
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Fiona
Just received me new Louis Vuitton Eva clutch, she is absolutely beautiful so in love with her.. Dealing with Shian was an absolute pleasure will definitely be back for another bag to add to my growing collection .
Thanks Shain xx
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Alicia C
Just received my first purchase from the Nest, a lovely Mulberry Zip Purse, and must say it was the most pleasant purchase experience I've had in a long time.
Item arrived exceptionally well packaged and just as described. Shian provided both a personal and professional experience, absolutely hassle-free.
Will definitely be back and I recommend the Nest to anyone interested!
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Shannon Stroud
Just received my beautiful YSL card holder and I’m in love! Perfect condition, presented beautifully, and an amazing price! Shian is a pleasure to buy from and liaise with and I will definitely be purchasing again! Thank you!xx
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Anon
So thankful I came across this website and found my dream bag! Condition was better than expected, excellent price and the whole process of buying through Shian was easy and safe.
I would definitely recommend this shop - you will not be disappointed. I will most certainly be buying from here again.
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Sharon
Absolutely delighted with my Mulberry Mable that arrived this morning. Fantastic condition and exactly as described by Shian. Second purchase from the Nest - and will definitely be back! Xx
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Ann Wadsley
Thank you Shian I have bought and sold at NPN .
This is one of the safest place to purchase and sell designer items.
Ann
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Louise
You can really feel confident when shopping here, great service and on spot description of the items! I am so happy I found this shop and Shian, it makes vintage shopping really easy!
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AnnieB
Brilliant brilliant brilliant. If only all businesses were like this one. Just sold a Mulberry bag on this site. What a lucky find. Shian was really helpful and professional from start to finish. Not geeedy with commission and sensible on resale price. Bag sold straight away, purchaser delighted and I have my money. Perfect.
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Valentina
Delighted with my new Gucci scarf, fast delivery, nice packaging and exactly as described! Thank you to Shian for her professional service and I will be back soon.
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Karen
Stellar from start to finish. The bag was well described, pristine, and clearly packaged with care. I will definitely be back!
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Nicola
Absolutely thrilled with my Mulberry Bayswater. It's a stunning bag, in excellent condition and just as described. Plus Shian is so lovely to deal with. I'm sure I'll be back!
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Helen
Shian is a lovely person to deal with and love my Mulberry Abbey. This is my second purchase from the nest and I’m sure it won’t be my last.
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Juliette
Always a pleasure to buy and sell at the Nest! Extremely professional and I cannot recommend highly enough! Thank you so much Shian! Juliette x
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Kay Christophi
I’ve just received the amazing LV Capucines wallet and it’s absolutely gorgeous. This is my 5th purchase from the Nest and I’ve never been disappointed. Packed very beautifully and was as described. I’m addicted to Shians page, I wish I could own every bag that gets listed. Look forward to my next purchase. X
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Margaret-Ann
Bought a gorgeous Mulberry purse. Delighted with it. Excellent customer service from Shiann from start to finish. Great communication. Prompt delivery. Beautifully packaged. Will definitely buy again. First class!
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Rebecca
Another fabulous bag from ..... always helpful and reassuringly honest, making every purchase a delight. I’ve sold and bought on numerous occasions and highly recommend NPN. Many thanks Shian xx
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Lynn
Just received another lovely bag from Shian, and have to say I’m delighted with my purchase. I have bought and sold numerous items through the Nest and would not hesitate to recommend Shian to anyone.
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karen
Just received a lovely Mulberry oak Bayswater . The Bayswater is as described, pristine. Well packed and tucked down for her safe journey overseas. This is the second item I have purchased from NPN - And will not be the last:-)
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Anna Morrison
I've just received my second purchase from the nest, and to say I am delighted would be an understatement!
Pieces are always beautifully and accurately described, if anything, I have been pleasantly surprised with just how good the condition was on both my pieces, despite official rating and price.
However, what keeps me coming back time again is Shian herself, a thoroughly lovely lady, who is clearly very, very good at what she does, providing quick and very thoughtful service!
I cannot recommend NPN and Shian more highly and I am sure I will be back...
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Sarah
I have just received another fabulous bag from Shian all as described, beautifully presented and packaged, a very quick efficient service. Thank you so much .. I am sure I will be purchasing again soon !
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Anon
As usual fab service from Shian, quick secure carefully packed delivery in a second - NPN almost always has something for me!! (Very dangerous for my bank balance...)
Joke aside, it's good to know all NPN stocks are absolutely genuine, and description are second to none so you know what you are paying for. Thank you!
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Michelle
Just fab. Having sold my LV Artsy a year or so ago I was having huge regrets but couldn’t find a decent replacement at the right price...till now. Shian is helpful and super efficient too with next day delivery and gorgeous wrapping. Don’t hesitate to buy from NPN.
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Pauline
A huge thank you to Shian for selling one of my bags. Expert advice and management throughout and once again the safest place to buy and sell our lovelies!
Hopefully be back to buy my Christmas present.......if I can last until then!
Thanks Shian xx
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Nicki Cartledge
I have bought and sold a Mulberry with Shian and I would just like to say what a wonderful person she is. She made me feel confident about the whole process and I cannot believe how easy it all was. I would definitely buy from her again and would recommend her to everyone. A true professional
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Helen
Just received my lovely Louis Vuitton charm. Excellent friendly service from Shian and will definitely visit the nest again.
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Louise
First time shopper, and could not be happier! Perfectly according to description, nice packing, super service. I might just have found my new favourite shopping place.
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Susan
I love the bags I purchased. I could not believe how wonderfully they were packaged and how quickly they arrived. I COULD NOT be happier. I love the detailed and honest assessment of the bags and will definitely purchase again!
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Lynne
My longed for new Willow arrived today....Another wonderful purchase from NPN, once again excellent service from the delightful Shian, who never fails to make me feel like I’m her only customer despite having just reopened after the summer break and probably being up to her ears (possibly literally) in new bags to list. Thank you Shian I am always able to buy or sell from you in a totally relaxed and straightforward way.
NPN the best handbag shop in the world........ Probably? No definitely!
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Kim
Yet another perfect purchase from Shian, what's not to love about a stunning oak medium Lily, perfectly wrapped and delivered so quickly! Highly recommend and such a lovely lady to deal with. I now have to look away from all of the temptations!
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Pauline
Highly recommended Shian @ NPN she describes her bags with such detail that when they arrived you cannot be disappointed.
I will definitely be buying from Shian again as soon as I see the next bag I would like.
Thank you Shian Xxx
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Allyson Peach
Another great purchase . Superb service as ever . Thanks Shian
Ally xx
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Patricia Jones
Unfortunately I’m hooked on shopping with Shian @ NPN. The goods are in brilliant condition and always accurately described. She goes out of her way to make the experience second to none. I can’t praise her enough and after 5 purchases I can confirm the service level is consistently good.
Thank you Shian xx
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Jill
Thank you Shian for my lovely purse, your complete honesty with description and your speedy delivery! You are as always simply the best!
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Ruth
Can't recommend Naughtipidgins Nest highly enough. I bought a little Mulberry iphone bag and a Mulberry scarf and immediately after each purchase I received a lovely message from Shian thanking me and letting me know when the item would be posted and the expected arrival time. Delighted with my purchases and will be shopping here again very soon!
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Diane
bought a mulberry Bayswater very happy with the bag, just got it this morning. it was carefully wrapped in pink paper and the box was padded out with bubble wrap, all the documents were enclosed including the mulberry carrier bag and ribbon, I can wholeheartedly recommend buying from this lady
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Dominique
I took delivery of my new Mullberry Classic Small Bayswater Satchel in Hot Fushia today and she it totally gorgeous. Shians photos are excellent, so there are no surprises, the bag is in excellent condition, I'd say it's been very rarely used (thank you to the previous owner for taking such fantastic care of it). I discovered NPNBags last weekend when looking for an early 50th birthday prezzie for myself...and fell in love with this bag....
I contemplated it all week, sending Shian many emails which she happily answered...it's always a bit daunting buying online and even more so an item like this, but Shian put me at ease and was so warm and friendly in her replies. All the amazing guestbook recommendations helped too!
So in the end I bit the bullet and ordered her yesterday morning, very last minute. She arrived today and she is better than expected and I totally love love love her!!! The care and attention in the packaging, including pink paper and purple ribbon adds to the whole experience making it all a fabulous first class service! It felt so special opening it all up. I was planning to wait to use her but I don't think I can....
I would highly recommend Shain and Naughtipidgins Nest to anyone looking to invest in a beautiful bag. I hope that I will be back for more in the future...but I'm going to take my time and enjoy this purchase first.
Thank you so much Shain.
Dominique
Xxx
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Annette
This was my first time selling a bag with Shian and I must say I found the whole process effortless and a complete joy. Shian explained everything so well and all communication was excellent. I would not hesitate to sell or indeed buy a bag from Shian again, she really makes it a pleasurable experience.
Thank-you Shian.
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Nikki
I bought my gorgeous Classic Small Bayswater Satchel on 05/07/18 and am absolutely delighted with it.The bag is stunning. The process was a joy from start to finish, the lovely and super speedy email to confirm purchase, delivery information and contact information and the immaculate packaging are second to none ! I can honestly say it was much nicer experience than my actual visit to a Mulberry store. There will definitely be a naughty pidgin on my Christmas list.
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Margot
I bought my first bag from Shian a couple of weeks ago and just had to go back into the website just to have a look but lo and behold another purchase was made which I received today. Shian is just wonderful in that she keeps you informed of delivery, bag is extremely well packaged and of course the bag you purchase is just as it is on the website, well photographed and described and provides a great feeling that it now belongs to you. Highly recommended and I'm sure I will be purchasing more in the future. Thank you Shian for such a great service.
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Amy
I recently made my first purchase at NPN, a Mulberry Small New Bayswater in black with silver hardware....a gorgeous bag and exactly as described, I couldn’t imagine a better transaction. Shian is an amazing seller and kept me updated all along the way, I highly recommend NPN to anyone looking for authentic, well looked after, preowned designer bags! I will definitely purchase here again in future.
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Helena
Purchased a fab little Mulberry Mini Cecily from Shian at NPN.
As always, Shian is the perfect seller, excellent communication, and a pleasure to do business with, can't recommend NPN highly enough.
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Kellie Hopkins
This was the first time I have purchased from Shian and I am so happy with my purchase and experience!! I bought a LV alma bb in epi electric noir which is my 'unicorn' bag I've wanted for about 2 years!! Shian was amazing to deal with and communication was perfect - and I received the bag at approx. 9am on a Saturday having paid for it mid afternoon on the Friday!! Amazing!! The bag itself was very well wrapped so it didn't get damaged in transit and was actually wrapped in lovely pink wrapping paper with black ribbon (pink my fave colour) and then the bag itself... oh my gosh beyond stunning - a gorgeous piece in its own right but also for a preloved item in immaculate condition as new I would say - so I am one happy bunny with the bag of my dreams and the icing on the cake... it was in the sale!! I would highly recommend purchasing from Shian and although this was my first purchase I'm sure it wont be my last!! …. but shhhhh don't tell my hubby lol!! Thanks Shian and thanks to the lady who consigned this gorgeous beauty!! x
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Denise
Just taken delivery of my 2nd beautiful pre-loved Mulberry bag in as many weeks. Love them both! Superb service from Shian. It’s always a pleasure buying from the Nest.......
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Lynn
I bought a beautiful Mulberry Roses silk scarf from Shian. It arrived as always beautifully packaged. Shian is a wonderful friendly, lovely lady and takes great pride and is very passionate about the things she is selling. Ladies buy with confidence you certainly won’t be disappointed. Thank you once again Shian xx
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Andrea
Just received an early treat to myself for my upcoming 50th in October. I have waited years for this vintage piece of Chanel to come into the Nest.
I am more than thrilled with her! As with any bag that I have purchased from the Nest she is even better than described.
Shian is superb to deal with and I have said this before "simply the best, better than all the rest".
I want to say "thank you" to the person that consigned this beautiful piece of Chanel and for looking afer her so well. I will cherish her!
Thanks again Shian for the superb customer service.
Xxx
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Amanda Barr
My Mulberry bag arrived yesterday. I mentioned that it was a birthday treat for myself. It arrived in a box with a 'Happy Birthday' banner attached and there was a handwritten birthday card inside. This level of customer service is so very rare nowadays. The bag is in perfect condition and I can't wait to enjoy it in the months to come. This was my first purchase from Naughtipidgins but I very much doubt it will be my last.
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Marilyn
This was my first purchase from Shian but will not be the last! What a pleasure to deal with someone in real time who answered all of my questions and who was totally transpaent in the process. I was blown away to find the detail of when and where the bag was purchased when my bag arrived. It was a wonderful personal touch that made this more than a transaction but more so the start of a relationship. The communication was excellent at every turn...I live in the US and I was up to the minute on the package and its arrival. Thank you Shian and NPN. Amazingly positive vibes!
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Jane
My first purchase from Shian, a beautiful Mulberry Clemmie clutch. Expertly described and photographed, extremely well packaged and prompt delivery. Communication has been fantastic.
I wouldn’t hesitate in recommending Shian and will definitely be back for further purchases.
Delighted !
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Margot
First time I have purchased from Shian but it certainly won't be the last. Lovely person to deal with and the service is great and bags are excellent value for money.
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Gloria
I have yet again succumbed to another of Shian's bags - a gorgeous Mulberry Brooke. I have bought from Shian before and it's always a pleasure. She describes the bags to the minutest level of detail and something that she describes as 'well used' looked almost new to me. A lovely, trustworthy seller and I'll, unfortunately for my bank account, be back!
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Amanda
Having a passion for designer handbags, I absolutely love browsing the beautiful offerings Shian has for sale. Many a time I have succumbed to temptation and purchased from her, happy to know that the item will be as described or even better than described, beautifully packaged and with chocolate to celebrate! Also consigning to Shian is a breeze - package the item off to her and then wait for the sale which is usually very quick as most products fly out in no time. Thank you for your friendly approach and professionalism Shian. I love NPN x
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Fiona
Absolutely fantastic product, expertly described to fine detail.
Really beautifully and well packed.
I couldn’t be happier. Buy with confidence!
Many thanks.
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Carol Ives
Shian, thank you very much for my gorgeous Foxglove Heritage Bayswater. Your professionalism and quick communications made this overseas transaction a breeze! Thanks again!
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Linda Livingstone
Oh Shian your such a pleasure to deal with, like previous comments you have become a trusted friend and just love checking out your site daily !!!Just loving my LV Cosmetic Bag another perfectly described item you know when you buy from you it’s exactly as you’ve described.Until the next time thanks again xxx
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Bridgette
Thanks Shian for the fantastic service you offer!!!! It has been some time since I purchased from this site but your customer service has still remained 100%. The Chanel bag came in beautiful condition and packaging. It was also even better than the ever informative bag info and photos you provide. Xxx
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Elaine
Thank you so much Shian for a no-hassle straightforward service. I wouldn't hesitate to use this excellent website again, to either buy or sell.
Shian is so lovely to communicate with, it made the whole process a pleasure. I'll be recommending it to all my friends!
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Julia
I have just made my second purchase from Shian of a Heritage Croc leather Bayswater . Stunning bag and impeccable service from Shian , i will definitaley be back for more !
Thanks again Shian xxx
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Helen
LV Sevigne - a beautiful bag in amazing condition. An absolute pleasure as always β€οΈ
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Bente M
Bought the most beautiful limited edition new Mulberry Darley Flower bag from Shian last week.
So incredibly happy to get this absolute beauty in my collection. :)
Very impressed by the fast shipping all the way to Norway.
The service is just impeccable and Shian is so lovely.
Will definitely shop again, thank you so much for all your help Shian!! :)
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Liz
Back again!! I couldn't resist buying my daughter the beautiful Louis Vuitton large zippy wallet. Her face was an absolute picture as she unwrapped the packaging. It was as if Christmas had arrived early!! Smiles all round. I Couldn't be more thrilled. Yet again, fantastic description of the purse, not to mention all the photographs so it made it easy to decide to buy. Upon arrival the purse was even more gorgeous and in amazing condition. Also, arranging for postage on a date to suit is invaluable and prompt response to e-mails from Shian is as usual unfailing. A fantastic shopping experience all round. Thanks again Shian for everything ..xx
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Dawn bernard
Bought a fabulous Mulberry Roxette from Shian. This is the second bag I’ve bought from her and it was perfect. Shian is helpful from beginning to end, giving advice before I bought and sending the bag in record time. Packaging is beautiful and it feels like an event to buy a bag from her. Look forward to my next purchase xx
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PaulineR
A huge thank you to Shian for selling some of my LV items recently at the Nest. Always professional and expertly managed by this lovely lady! Also I was a bit naughty and purchased a beautiful LV Turenne from the Nest. The bag is beautiful!
I always return to the Nest and sing it’s praises whenever I can. Thank you Shian. Xx
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Mags
This is my third purchase from Shian and I'm certain it won't be the last! Fantastic items, fantastic service and Shian is a delight to deal with. Thank you soooo much β€
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Anna
My lovely flower Cecily arrived today and it’s gorgeous! I couldn’t be happier with my purchase and the service from Shian. Thank you! :)
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Liz
I didn't think I would be back again so soon - but temptation got the better of me! Could not resist the beautiful new small Oxblood Bayswater. What a gorgeous bag. I'm thrilled to bits with her. As on previous occasions Shian makes buying online an absolute dream. Very fast response in respect of payment and confirmation as to postage. Now that DPD are on board it's so easy to track the parcel and make sure i'm there to get it!! Opening the box as always is such a delight - such beautiful wrapping. Its as if Christmas has come early!! Can't wait to see what other gorgeous bags arrive in the nest in the future - however, I don't think the bank balance or the husband will be too happy though!! Oh well!! Thanks again Shian xx
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Jacky
My Classic Small Bayswater in oak has arrived and she’s gorgeous! Beautifully packaged as usual and so fast, especially for me up here in the Highlands. Many thanks again Shian x
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Danielle Higgs
Thank you so much Shian for my gorgeous orange Mulberry bow clutch, I absolutely adore it! The posting and packaging was very quick and bag was wrapped beautifully. Will definitely be ordering again xxx
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Toni
WOW is all I can say - firstly for Shian’s swift and attentive service and secondly the absolute perfection of a bag she sold to me - my Mulberry Darley is now my most treasured possession β€οΈ Would definitely recommend to anyone looking for their dream bag to speak with Shian - she is a fairy godmother of bags. Thank you so much - I can’t wait for my next work bonus, I’ll be right back!!
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Anita Brennan
Thank you Shian for my beautiful Mulberry Cecily Bag ...I absolutely love her ! Bought and sold with Shian for many years and would highly recommend NPN. Until my next purchase X
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Wendy
Just received my Mulberry Rosemary bag and it’s fabulous - i’m so pleased with it! As always, thank you Shian for the wonderful communication and beautiful packaging - it’s always a joy to open a parcel received from you! Your description and photos are always honest and absolutely spot on and I have no hesitation in buying from you. Lots of love xxx
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Tina
My now second purchase from Shian took a few years but I always knew I'd be back. :-) The service is just impeccable and Shian is lovely. The purse was exactly as described and even the packaging is done with care and a personal touch. Absolutely lovely. xx
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Sue
It was my first purchase from Shian. Excellent service and very helpful. Will be back for more.
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Fran
I made my first purchase from NPN & I will 100% be returning! Everything from the emails, asking which day would be best for me to receive delivery of my purchase (which I've never experienced elsewhere before) to receiving the bag made it all extra special. I mentioned it was for my birthday and it came beautifully wrapped with a birthday card. So thoughtful. Amazing service and beautiful items. Thank you Shian, cannot recommend enough. xxx
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Liz
Today I received the beautiful Mulberry Alice bag. So pleased with her. This is my fifth purchase from Shian and yet again i'm absolutely thrilled with my purchase. The bag is such a beautiful colour and its fantastic to get a bag in such amazing condition - exactly as described. As always Shian gives accurate and honest information and all the pictures are invaluable. I definitely would not consider buying from anyone else. I definitely hope to be buying another bag in the not too distant future!! Thanks so much! xx
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Ange
Have purchased a few wonderful things from Shian now and Iβve always been happy with them and theyβve been perfectly described. Her service is impeccable and I will definitely be a customer for life! :) Thanks so much! X
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Carol Wesley
My gorgeous Saint Laurent East West clutch bag arrived today. It was in beautiful βas newβ condition as described and shown in photos. Great communication from Shian throughout order to delivery process and was even refunded some of the delivery charge which was less than quoted. My bag was well packaged and wrapped like a gift in pink paper with a big black bow...very nice touch. Such a lovely way to make great savings on designer bags. Will definitely shop again, thank you so much x
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Tytti Puhakka
Got my lovely Mulberry Clifton. The bag is just wonderful!. Super satisfied with everything. Delivery fast, bag lovely,nice package,friendly contact. I will be back :)
Tytti
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Jill
The best customer service, the best honest descriptions, the best super fast deliveries, the best at communication, everything at the Nest is simply....... the best! Thank you so much Shian xx
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Clare Carroll
Absolutely love buying from Shian as the items are always of the highest quality and you immediately want to own them. From beginning to end the service is impeccable and as well as treasuring my current purchases I hope to have many more in the future.
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Sharon Skinner
Iβve purchased from Shian many times and canβt recommend her highly enough, her customer service is above and beyond; communication is great, items always arrive in even better condition than described and they are always well packaged (in my experience, much better than any of the major stores). My latest purchase was a Givenchy Pandora, which Iβm ecstatic with. Thank you x
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Rebecca
Recently purchased a beautiful Mulberry Alexa, the bag itself was in excellent condition, even better in person than in the pictures. The price was also very good considering the quality and condition of the bag. The service from Shian was second to none and I would absolutely purchase from her again. Very happy customer!
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Carla
A huge thank you to Shian for selling my Mulberry. She is so professional and very competitive in her commission rates. The whole experience was extremely smooth. Cannot recommend Shian highly enough.
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Siobhan
Bought a lv delightful , Delighted !! Condition was described as good used.. Omg it was absolutely perfect . Better then very good . From the moment i expressed interest till it arrived Shian was a lady . Very helpful and reassuring . Would highly recommend buying from the nest as bags are described honestly and if possible arrive much better then described .
Look forward to my next purchase x
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Johanna
My fifth (at least) purchase was this cute Gucci pouch :) Love it! Once again, many thanks and speak to you soon!
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JoAnn Liburd
I recently purchased a second handbag from Shian and the entire experience was just as warm and impeccable as the first time. I am completely in love with both handbags I purchased from NPN. Living in the USA and loving Mulberry, itβs very difficult to find rare handbags from prior seasons in excellent condition. Many thanks Shian for the wonderful second experience.
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Sue
I just love purchasing from Shian, she is the most lovely person, has become a dear friend although I've never met her. She really cares about her clients, and
gives the best attention you could possibly ask for. Will always purchase from Shian. Her products are the best you could ever wish for, and the knowledge that
everything is 1000 per cent genuine, and backed up by Shian's wonderful reputation of honesty, integrity, and the love of what she does speaks for itself.
I will always shop here. Love the packaging too....Christmas again today for me with my lovely LV empriente leather wallet.....just perfection.
Thanks Shian xx
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Anna
What can I say, a fabulous service. Made to feel very welcome and like a friend. Bag arrived very well packaged and stuffed. Better than described with lots of information provided. Now looking to see which bag I would like next
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Paula
Recieved my first piece of Chanel the o case pouch from Shian today delighted ,described exact as always
Shian as sold many bags for me and I have purchased a couple of pieces from her , her photos and descriptions are always exact if not better simply the best thanks again Paula x
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Jill
Shian is the best person in my opinion to buy and sell with, always an accuate, honest description. Everything comes like a Christmas gift and no nasty suprises, you can completely trust Shian, Thank you so much xx
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Karen McCarter
A superb experience. Shian is a wonderful seller and a lovely lady. My handbag is beautiful and Shian went out of her way for more. Very impressed. Thank you.
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Mandy
Hi, My LV bag arrived today very promptly. Just perfect as described thank you for a great service.
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Linda
This was my first experience of buying from the Nest, having been a follower on FB for a loooong time. Could not believe my eyes when my dream Mulberry appeared on the page! Clicked to buy and was in the post super quick, arriving today. Beautifully packaged and such a smooth stress free buying experience. Keep up the good work Shian! I have a feeling this wonβt be my last purchase x
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Jacky
Well my LV iPhone case arrived, deliciously packed as always and Iβm over the moon with it. Beware people - this site is addictive!!
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Lorraine
Iβve been buying and selling on the NEST for the last five years or so. Sold approx. 70 bags and Iβve totally lost count on the number of purchases (donβt tell me Shian!!!). Ladiesβ¦. a word of advice if you see your dream bag go for it as it wonβt be around for long on the NEST - Iβve just lost mine!!! Nevertheless, I have just purchased a gorgeous Mulberry scarf and a cute Miu Miu clutch. All descriptions are spot on and even better upon delivery. Thanks again Shianxx
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Jacky
My gorgeous tiny Mulberry purse/key ring arrived, beautifully wrapped (as always) less than 24hrs from purchase (up here in the Highlands thatβs nothing short of a miracle). By the time you have opened a parcel from the Nest youβve forgotten you bought it - it feels like a gift! Thanks again Shian x
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Lynn
Yet another perfect shopping experience at the Nest. I have both bought and sold bags with Shian and cannot recommend her highly enough. My new bag arrived today, as requested. Beautifully wrapped and a gift of chocolate was included too. Looking forward to my next purchase......
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Denise R
My new bag was exactly as described quite gorgeous. Beautifully wrapped and arrived on time. I will always return for future purchases and recommend to my friends.
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Wendy
Just received my beautiful Mulberry Chocolate Bayswater and itβs absolutely perfect. Thank you Shian for the gorgeous packaging and chocolates too! I never hesitate to buy or sell with Shian as her description and photos of each bag is absolutely spot on and emails exchanged is just like talking to your best friend. Thank you once again and big hugs xxxx
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Lynn
I received my gorgeous Blush Bryn today my goodness it was so beautifully packaged by Shian complete with chocolates as well. This is my second purchase from NPN my first was a beautiful Hermes scarf also beautifully packaged. Will certainly be looking to purchase another item from this wonderful lady. Xx
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Esther
Couldn't be happier with my gorgeous Mulberry Bayswater. Communication was great throughout, and once I'd decided on the colour, delivery was super speedy. All that and some chocolate as well. Perfect!
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Debbie
Thank you Shian for my gorgeous Gucci scarf, I am so thrilled with it! Great friendly communication and fast delivery. Will definitely recommend Nest to family and friends!
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Anita Brennan
Thank you Shian for my beautiful Mulberry Willow Tote in Pink ..delighted as always and thanks for the chocolates ...nothing better than admiring your new bag with your mouth stuffed full of chocolate...itβs doesnt get any better than that !
Until my next purchase ...Anita x x
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Julia
I received my first purchase from the nest today a lovely vintage Mulberry Brooke , just as described and arrived beautifully packaged .
My experience of purchasing from Shian as been wonderful , feels like you are buying from a friend , I will definitely be back for more !!!
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Lisa McCartney
My beautiful Chloe Hayley arrived today and Im simply delighted. Exactly as described and beautifully presented. Thank you so much - Ill be back! xx
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NAHIED ASJAD
Absolutely delighted with my new Mulberry Buckle Satchel. When you receive a delivery from Shian it feels like a gift from a friend. Beautifully gift wrapped with little pressies inside. Thank you for making my day today.
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Samantha Goodwin
Shian is a knowledgeable, fair, honest professional and has been a godsend to me as both a buyer and seller over the last years. You wonβt go wrong at Naughtipidginsnest! Thank you
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Ann
Thank you Shian for selling two items for me at the nest.
Do not hesitate buying from Shian , a true professional,
Now I have made room i will just browse the nest to see what catches my eye
Ann x
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Anna
Iβm so very happy with my purchase from Shian again. :) Highly recommended!
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Verity
Cannot fault Shianβs first class service.
Not the first time Iβve sold with Shian, her descriptions of handbags are amazingly accurate & sheβs always super polite & professional.
She listed same day receiving my bag and sold within 2 weeks, happy days :-)
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Jenny
Really pleased with my purchase of a Mulberry sbs. Very fast and friendly service. Beautifully packaged, and kept informed throughout the whole process. I would definitely purchase from Shian again, and I would certainly recommend to others.
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Denise
What a wonderful experience, my beautiful bag arrived so quickly, I was like a child in the candy shop, as i opened the outer packaging, a beautiful pink parcel and purple bow was waiting inside with a personalised note. Quickly unwrapped to reveal a beautiful Mulberry Tessie bag. I thought the bag was better in the flesh than described on the website. Iβm in love! The customer service from Shian is outstanding and she really makes you feel special. A real WOW experience. I would not hesitate to recommend and I will certainly purchase again.
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Elle
I can't recommend Shian's services enough. The Chanel I bought was exactly as described and I will be looking to purchase more Chanel pieces from Shian in future.
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Melanie
I love being able to find more unusual items than are in the retail stores, they are always exactly as described. My latest Mulberry purchase is no exception and has saved me a small fortune compared to buying new. Always excellent service from Shian, and beautifully wrapped with a lot of care taken over packaging. Thank you Shian! Xx
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Lucy
My Mulberry bag arrived promptly (the next day) and beautifully wrapped. I don't think that it could have felt more special even if I had bought it in the store. Shian was both friendly and professional. I would certainly recommend the site!
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Sharlyn
A wonderful experience. Shian was very helpful and professional throughout. Highly recommended. Thank You.
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Pauline R.
Once again, thanks to Shian for selling some of my collection! Always professional and the safest pair of hands to buy and sell with/from. Always return to Shian to manage my bag addiction!
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Sarah Shreeve
Have just sold another bag with shian at the nest as always excellent photos and prompt payment would not sell my bags anywhere else thank you shian once again
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Penny
Exemplary customer service and another fabulous purchase ! I'm loving my new Mulberry bag and will be back for more !
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Patricia
Shopping with NPN feels like it can be addictive. My second purchase and its a luxury product and luxury service. The bag was described perfectly and shipped exactly as asked for. The whole experience from making the decision to spend what is a large chunk of money to actually receiving the bag gave me that little kid at Christmas feeling. Thrilled all the way. Thank you.
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Louise
Having never spent so much on a handbag I bit the bullet and bought the Mulberry Somerset tote bag, having been coveted it for several months on the npn site. Shian was a pleasure to deal with, the bag is lovely and I have no regrets! But aside from the lovely bag that was true to its description the customer service was second to none. Packaged beautifully, with ribbon, leather cleaning wipes and a chocolate!
Iβll have to be careful, it sounds like Iβm more excited about the package than whatβs inside ;) Obviously not the case but thank you for the best customer service Iβve had in years xx
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Karen Forbes
Recently purchased a gorgeous Mulberry Bayswater from Shian. First purchase but won't be my last! The bag was even more beautiful than described, Shian was absolutely lovely to deal with and nothing was too much trouble. My bag arrived beautifully packaged...it was better than Christmas! It felt like a very special experience buying from the Nest and I can't recommend Shian's customer service enough. Hoping to repeat it very soon!! Thank you Shian xx
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Allyson Peach
Really pleased with recent purchase of an LV Musette GM . Fab condition as described and super service as ever as with previous purchases .
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Maggie
Couldnβt be more delighted- beautifully packaged and in excellent condition. Thank you so much
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Clare Nicholson
Thank you very much for a professional super speedy service, I am so happy with my purchase.
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Salima Mithani
I am absolutely delighted with my most recent purchase-a gorgeous Balenciaga bag. Fantastic packing, deliver and communication. Thank you!
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Monisha
I was delighted to find my gorgeous Delphi on this website! I have been looking for her for 2 years!
Shian you made this experience so personal, thank you so much for your warmth and efficiency and needless to say, my beautifully packed Delphi, she is in the perfect home!
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Kate Wood
Thank you so much! I love my new (well nearly new) Alexa...she's a beaut. Fabulous, very prompt, couldn't believe how quickly the bag arrived. Beautifully packaged, couldn't have asked for a better service. Thanks Shian.
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Amy
Another great purchase from the Nest. Shian is so lovely and helpful. Iβve got my perfect bag at a great price. Amazing packaging and delivery. Such a great shopping experience. Thank you Shian
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Rinette
Thank you for the most beautiful Hermes scarf ring. Itβs always such an absolute pleasure buying from you Shian. Everything is so true to your description and you are so prompt in replying - I love that.
Thank you
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Karen
Brilliant bag, excellent customer service, why would anybody buy a bag anywhere else? The service and communication are great, and the bag was
wrapped beautifully . My second purchase from the Nest , will definitley be back. Thanks Shian.
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Sally
Thank you Shian for your exceptional customer service, as always. The bag is gorgeous and arrived perfectly packaged.
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J Lambert
Another lovely shopping experience with Shian who provides you with a very accurate and incredibly detailed description of the items for sale.
The level of communication is second to none- you will not be disappointed. Thanks again.
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N Barnes
Wonderful customer service from beginning to end. The bag is also pretty lovely too!
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Jo Ann Liburd
This was my first purchase from NPN and the experience was flawless from beginning to end. I live in the USA and I received the beautiful Mulberry handbag in approximately a week from purchase. Everything was packaged extremely well and my gorgeous handbag was just as described. I definitely would shop again from NPN. Many thanks Shian for the wonderful and warm experience.
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Linda Livingstone
Many thanks again, anyone debating where to sell there surplus designer items should make NPN there first stop, from first contact to receiving funds, Shian with her wealth of knowledge delivers a first class professional service I cannot praise her highly enough, till next time x
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Patricia Jones
What a lovely experience shopping with NPN. The bag came on time, was lovingly packed and in wonderful condition. I would definitely recommend shopping with NPN although perhaps not to too many as I intend to bag some more of these treasures myself.
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Helen Jordan
Amazing customer service and a bag that was so beautifully wrapped and in amazing condition. Well and truly exceeded expectations. Would definitely buy from Shian again x
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Kate Greenwood
Thank you Shian! Excellent customer service from start to finish. I feel like Iβve made a new friend. You provide an exemplary service and I wonβt hesitate to recommend you to all my friends. Xx
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Tracey
Another fantastic purchase from the Nest; my second LV Speedy is everything - and more - that I hoped it would be. Shian is the model that all internet sellers should aspire to: her photos and descriptions are detailed, clear and unfailingly accurate. I recommend her unreservedly for stress-free, fabulous purchases with absolutely no nasty surprises. I have complete faith in the Nest, and have done for years!
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JANE
Just bought a beautiful bag from Shian and as always it's an exceptional experience..the bags never disappoint and her customer service is second to none. It's always a pleasure to deal with her...we can never have too many bags!!
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Andrea
Thrilled with my latest purchase from the Nest! I know that I will never be disappointed with purchasing or selling an item via the Nest because Shian is just marvellous at what she does. This is the best place on the planet to buy or sell beautiful bags. In my experience when you receive a bag from Shain it is even more beautiful than the pictures (if that is at all possible :-) ). There are never any nasty surprises as the description and photos give you all the information you require. If you are thinking about buying or selling.....take the plunge! You won't regret it.
Thanks for another great buying experience Shain xx
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Elizabeth
Shian has just sold four of my bags for me, quickly finding new homes for them all. Shian is the ultimate professional from her knowledge of the industry to her excellent photography, marketing and client support. I have also purchased Mulberry and other bags from Shian and she is my 'go to' source when in the market for a newly-new designer bag or when I am looking to sell one of mine to clear space for a new incoming item! I therefore wouldn't hesitate to recommend her excellent service to all xx
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Jill
Super Sales, Super Service and super purchases by someone you can completely trust! So happy Shian you couldnβt ask for more.! Thank you
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Cynthia Rosenfeld
AMAZING EXPERIENCE!! Not only was the exact bag which I was looking for available on NPN, the price was considerably more reasonable than elsewhere on the Internet where inexperienced sellers put up numbers all too close to what they paid retail, or more! Here, I found excellent, thorough images to give me a good sense of the bag's (basically perfect) condition and an extensive 'report' from Shian with every detail I could imagine wanting to know. Our transaction was seamless and speedy, as was her shipping. Everything about this buying experience was a model of how internet shopping for luxury goods should be, but rarely is. Then there is the bag itself, a rare Bottega Veneta San Marco Karung in black leather -- an absolutely beauty to behold and a joy to carry. What more could anyone ask for? Shian, thank you for being my handbag matchmaker.....and thankfully my BV won't think I'm cheating if I find something else on your site someday that I love too.....!
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Linda
After previous fabulous bag purchases, I have today taken delivery of my first scarf purchase from NPN. A gorgeous Burberry Prorsum. As always, top quality packaging, customer service and delivery arrangements perfect. Iβm delighted and canβt wait to wear it!
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Kaz Newton
My first order was received today, and can honestly say the whole ordering process was so lovely. My Prada clutch arrived today and looks brand new- beautifully packaged and sent out with 24 hours! I will def be ordering again! Thanks Shian x
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Jo
This is my first purchase from NPN - I bought a Mulberry Mabel and itβs beautiful, Iβm so pleased with it. I loved the care and attention Shian took with the packaging, the service was incredibly professional and swift.
Iβm so happy Iβve found this website as I feel confident the bags will be exactly as described and authentic. I certainly hope to be a return purchaser.
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Angela
Very pleased with my Mulberry scarf. Honest description and lovely service as always.
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Tracey
Iβm absolutely thrilled with my LV Speedy Totem - exactly as described, beautifully wrapped and swiftly delivered. As always, an A1 service from Shian! Thank you!
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Karina
Bought a lovely oak coloured Bayswater. Looked even better than described. Packed carefully and arrived promtly.
Thank you. Youβve got a new fan.
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Anna
I've bought from Shian many times and it has always been a pleasure! :)
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Sarah
This is the second bag I have purchased from NPN & as always the service was wonderful. Shian can not do enough for you & even sent my bag the same day to ensure itβs speedy delivery in time for my hols. A fab experience from start to finish. Now to start saving for my 3rd purchase! See you soon xxx
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Angela
Another fantastic purchase from the next. Shian you are the best place IMO to buy pre loved items. Never any nasty surprises when you receive it, quick and efficient customer service, super speedy despatch. Every aspect has been perfect, as always. Donβt go changing !
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Eleanor
Outstanding customer care!!! The sort I would associate with Tiffany & Co. Very personal and such a great experience. Bag in wonderful condition too!!! Will definitely come again.
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Anette Sams
I just received my fabulous, gorgeous Gucci lady lock bag today - I'm in love! Pristine condition, beautifully wrapped, rapidly delivered, and Shians wonderful service will keep me coming back! Thank you! xxx
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Angie
Wow Shian, I love, love my Chanel Wallet on Chain, I cannot thank you enough for the great customer experience provided. Loved the personable emails, you kept me in the loop at all times and my bag arrived well wrapped and in pristine condition as described. Would definitely buy again from NPN.
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Chloe
Another beautiful bag from the nest! Great service from Shian and super quick delivery. Thanks again!
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Denise N
Adore my red glossy goat Mulberry Mabel - another fantastic purchase from the βnestβ. Brilliant service from the lovely Shian as always. I always stop by NPN when Iβm looking for a bag, and have never been disappointed. Already eyeing up another potential purchase............
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Kay Shayle
Another beautiful purchase received from the lovely Shian, top quality service as always. I can't recommend npn highly enough. So looking forward to buying my next 'oooops!' purchase ???? Many thanks x x x
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Linda B
I waited over the long Christmas break to bid on the bag of my dreams, but, too late - it was sold and I was gutted! Shian got back to me straight away with an alternative - and I love this bag even more! Not only that, she went out of her way to get the bag into the post on the same day and when it arrived today it was so beautifully wrapped - can't thank NPN enough for my new baby! x x x
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Ricci
My lovely bag arrived today!
I felt like a little girl again opening my present.. it was a present for myself for my 45th. I absolutely love my bag.
Shian couldnβt be more helpful as usual. Very professional all throughout the process.
Million thanks for you my lovely!
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KPS
Just a massive thank you to shian for being really kind, extremely helpful , patient and providing in depth details about items listed on her website. I don't just love buying from npn more importantly I trust buying from npn ! It was a lot of cash to part with ( which left me with a sick feeling! gulp! but i hadn't have worried it was worth it.)
Thank you so much. This has truly made my week like you wouldn't believe! Don't hesitate to buy. In my experience shian is a trustworthy, reliable and accurate seller. Great returns policy too! :-)
so happy!!!
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Lesley
What a wonderful site NPNBags is, run brilliantly by Shian. The customer service is second to none! I sold a Chanel bag extremely quickly and very efficiently, thank you Shian! Purchases I have made have been in immaculate order. NPNBags is like a luxury secret you almost donβt want to share! Fabulous.
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Pauline R.
Thank you Shian for rehoming a bag for me. Wonderful, professional and expert service as always! Wouldnβt go anywhere else. Xx
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Kate
Just received my Chanel classic single flap, and could not be more pleased.
Pictures and description were absolutely spot on, and way more information on age and wear than most sites I have found.
Lovely personal service, and the most careful and thoughtful wrapping I have received on a pre loved bag.
Would not hesitate to trust future sales or purchases to Shian
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Penny
Another smooth transaction from Shian who makes selling and buying a pleasure !
Once you buy or sell with the Nest you will definitely be back !
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Myanneke
I have just received my order. I am a client in the Netherlands and the shipping is great and fast and communications during the order and after are the best. The messages are sweet and personal, the packaging is super, a nice card and a little chocolate make it all even more special. During the process of ordering a bag and receiving it, i felt special! Itβs an experience that is so much more than any store! Thank you so much for this special bag and for this lovely experience Shian!
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Sarah Shreeve
Have just sold two bags with shian over the last couple of weeks as always excellent photos and description I wouldn't go anywhere else to sell my bags her site is amazing my mum has just purchased a bag also the way they are packaged is amazing you don't get that sort of attention to detail in shops the little chocolate is a lovely touch shian really does deserve all the success at the nest a very nice person also nothing is to much trouble for her thank you shian and the nest and happy Christmas
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Rabina
My first purchase from this site and I'm absolutely delighted! Shain is a lovely lady that ensures everything runs smoothly and keeps you updated all the way. The item I purchased was accurately described and packaged beautifully. I'll definitely be back for more!
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Sue
As always a wonderful wallet from Shian, superbly wrapped and boxed to perfection....I just love purchasing from Shian, everything is always a pleasure, and it's so good
to know that everything is authentic, in pristine condition and top quality. Never any doubt whatsoever, so if anyone is 'just looking', go for it, you will never, ever be
disappointed. Thanks again Shian for your wonderful 'site'......till next time. love Sue xx
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Yanjie
The best Customer service and the items are as discrebed or even better with great prices. Wish I Found here earlier and couldn't wait to purchase from here again! Love from Ireland.
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Rachel Buxton
Perfect transaction and communication from a great seller. The bag is just as described. Will definitely be looking to purchase again. Thank you Shian.
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Sandra
I am happy that I have found this site! I recently received a lovely little Mulberry bag. Very satisfied:) I look forward purchasing more bags in the future.
Best wishes!
Sandra
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Miravi T
The last purchased I have is breathtaking. Beautiful Louis Vuitton. Iβm so pleased about it. Iβve purcased more than five items and all are well described. Definitely will purchase again.
Thank you so much.
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Jennifer M
I have been purchasing gorgeous bags from the Nest for about four years now (and I live in the United States). I cannot say enough wonderful things about Shian - from the exceptional level of service, the excellent photos and details she provides for each piece, the very secure and speedy shipping (especially overseas), and her selective nature for ensuring all of the pieces at the Nest are second to none. She always makes time to answer all of my detailed questions, and I appreciate her patience with my very selective nature. I shop with complete confidence, never doubting authenticity due to Shian's vast knowledge, experience, and the solid relationships she has with her clients. Each piece I receive always exceeds my expectations for quality. Thank you, Shian, for a fabulous store with such incredible inventory. xoxo
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Tracey Cowles
First time I have used this website and I would highly recommend. Was added to the wish list for a bag I have been searching for for months and months. E-mail yesterday to say one was in. Ordered yesterday lunch time and I received my bag at 11am this morning and it was packaged beautifully and is immaculate. Fabulous customer service.
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Rose Young
Well, what a beauty! Just purchased a Mulberry bag and I am absolutely beyond delighted!! It's in perfect condition and I am more than thrilled to own this beautiful bag.Thanks so much to Shian for your high level of customer service, you are a delight to deal with. Very professional and outstandingly friendly and kind.
Thank you.
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Kirstie
I have recently taken delivery of a fabulous Mulberry red onion SBS. This is the second bag I have purchased from Shian and I'm sure it won't be the last! The service I have received has been second to none once again x
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Elizabeth
Thrilled with my lovely Dior! Thank you so much, Shian, for the very accurate description and photos, the beautiful boutique-style packaging with the authentic dust-bag and box, and the incredibly speedy delivery to the USA! It was such a pleasure to shop with you and I look forward to more purchases in the future. xx
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Maria
Wow, most beautiful Chanel, lovely wrapping too, well pleased, Shian is first class for selling and buying from, she has sold over 20 bags for me, fabulous quick service, I go no where else for handbags :)
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Chloe
Thank you Shian for my fab mini Balenciaga!!
Pristine condition and superb customer service :) I'm sure I'll be back xx
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Pauline R
Thank you Shian once again for selling some items for me. I will be a customer for life! Xx
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Helen
Just received my beautiful Chanel bag and I am more than thrilled. I have bought more than a few bags from Shian and they are all better than expected. Shian is always a pleasure to do business with xx
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Eleni Magklara
I have just received my fabulous bag! The service I received was excellent, both in terms of communication/dispatch and actual product. The bag was beautifully wrapped/packaged and exactly as described. I'm definitely buying more in future! Thank you so much Shian!
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Rebecca
Hi Shian, Thank you for another fabulous bag - accurately described and photgraphed, as always. She arrived on Tuesday ( an early Christmas treat ), beautifully wrapped & exceptionally well packaged, once again - I canβt wait to use her.
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Wendy
I received my Givenchy Micro Nightingale bag this morning and itβs absolutely beautiful. Just the right colour for Autumn/Winter and the leather is fabulous. Iβm so pleased with it. Many thanks to Shian for the wonderful photos and honest description and for the lovely packaging of the bag. Itβs always such a pleasure to either buy or sell at NPN and itβs the first place I look when I feel an βitchβ coming on :-) lots of love Wendy xxx
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Annette
Another fabulous bag purchased from Shian. This has to be the best customer service ever! I try very hard not to look at npn website but unfortunately it doesnβt work! Thank you so much Shian, another bag, as new and very prompt delivery, fantastic, x
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Sarah Shreeve
Just received my beautiful mulberry small bayswater satchel today from shian wrapped beautiful bag is perfect shian was a pleasure to deal with I have sold quite a few bags with her before but this is only the second time I have purchased from the nest and I'm sure it won't be the last thank you shian and well done once,again
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julie Murphy
Lovely friendly service my purse arrived today beautifully wrapped and even better than the photos, will definitely be back for more beautiful goodies xx
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Rosie
Just received my first order from npn, and I am delighted with my as good as brand new bag.
I would normally be very wary of buying from a pre-owned site but after doing my research felt very confident in Shian and she didn't let me down.
Lovely friendly service and the bag was in perfect condition. I'm so glad I found npn and I'm sure I'll be back!
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Anna
Iβve used the NPN many times already and I can highly recommend it! Shian is a lovely person and all products are just as described. Thank you again! :)
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Kate
I am delighted with my purchase, than you so much, Shian! The condition of the bag, the packaging and the attentive service all exceeded my expectations. I'll definitely be back, and would recommend you to anyone.
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Carrie
Wow, what an amazing shopping experience!! Shianβs caring, friendly and efficient service has made my whole experience of purchasing a Mulberry bag a delight. My bag is just wonderful. I will definitely be purchasing from, NPN Authentic Bags again. Thank you Shian Xx
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James
Simply the best service I have ever received.
I was blown away by the efficient, friendly and caring service received from Shian, from the first email to the receipt of the bags. Helpful, genuine and really understood show to connect with her customers.
Great range of products and received exactly as described. Youβve a customer for life here. Xx
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Clare
This is my first time using NPN and I am very happy. Shian is wonderful, very helpful and extremely friendly, you get the personal touch which makes it that bit more special. My item arrived quickly and I was surprised at how beautifully packaged it was. I wouldn't hesitate to recommend NPN and I am sure I will be back! Thank you Shian! X
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Kathy
I am a serial offender at NPN and have always been delighted with every purchase. Shian is a delight to deal with, organised, prompt delivery and such a warm personable human being. You deserve all your success Shian.
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Karen
Saw the Dior bag charm and couldnβt bear to think of anyone else owning it so I had to purchase Love it.
It is about 6 years since I nervously bought my first bag βon lineβ a considered purchase But Shian then as now was there with her friendly manner communicating like an old friend I have never looked back since and have no hesitation buying time and time again. You so deserve the success you have achieved Shian. Lots of love to you.
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Rebecca
Another gorgeous β like new β bag from Shian - As always, excellent service and lovely, friendly email exchanges with pretty β gift β wrapping. I love a dipping in and out of the shop and always end up treating myself when something grabs me - Thank you xxx
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lisa
I have used NPN twice now the first time for a anya hindmarch which was perfect in every way and i have just got a chloe which is also wonderful. The products are described really well and the passport is a really nice touch. The products are wrapped which makes it feel like you are opening a present (to yourself!!). I would really recommend using NPN and i will use them again.
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Frankie
I recently bought a medium chevron Chanel flap bag in distressed leather and it is beautiful. The product arrived the next day and was exactly as described. This is the first time I have bought from Shian but I have asked Shian to sell a Mulberry bag in the past and she is an absolute pleasure to deal with - she answers questions very quickly, ships quickly and describes and packages her products perfectly. I will definitely buy from Shian again. Thanks!
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Laura
I recently bought a beautiful Mulberry from Shian. It was nothing less than a luxury retail experience, from communication to packaging and shipping. It's a true delight to be able to purchase pre-loved designer bags from a trusted and reliable source. I'll continue browsing - until the next happy buy.
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Kirstie
Shian had just sold 3 of my Mulberry bags super quickly & just wanted to say thanks for the amazing service she provides in a friendly and professional way. Communication is fantastic and if you are looking to rehome a bag don't look any further! I've also experienced buying some gorgeous bags from Shian & I wouldn't look anywhere else ! Thanks again Shian xxx
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Amanda
Shian has sold two of my bags recently - the latest in a long line of very happy buying and selling transactions over the years. As always, I was delighted with the results. It's always such a pleasure to enjoy a perfect and professional service with such a friendly and personal approach. NPN is simply the best! Thank you so much, Shian x
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Julie Poussierre
Simply the best Internet purchase experience I've ever had. It felt like I was buying something from a friend. With Shian your future bag is in the best of hands (before reaching yours that is).
Shian, you're a star. Warmest Regards, Julie
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Kav
It's always wonderful purchasing from Shain. She's incredibly helpful. My new Balenciaga bag was wrapped beautifully, I felt like I opening a Christmas present! I'm so pleased with it. Thank you!
Bag received very promptly, beautifully wrapped and presented. Fantastic communication from Shian. Would not hesitate to use again .
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Salima Mithani
Thank you for the gorgeous Mulberry Lily. The bag is beautiful and in excellent condition. Service was fantastic and postage super quick.
Thank you!
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Colleen
I have just received my Mulberry Lily handbag , I am absolutley thrilled with it - it is perfect! The service from Shian has been fantastic ( it was only ordered 2 days ago!) and I wouldnβt hestiate to recommend her or buy from her again. So pleased.
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Ashkem low
I just received my very first Louis Vuitton bag the speedy 30 in demier azur and Iβm astounded. It was listed as well used but to me it only looks a couple years old. Iβm so happy with your service and you emailed me every step of the way. I felt so at ease . I ordered this bag on a Sunday morning and received it on the Tuesday lunch time. I will definitely be buying again in the near future. Thanks again xXx
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Frida
Outstanding service and great products. Honesty, care and great attention to details make npn a true favorite. I'm very impressed by the shop and awesome service and hope to be able to expand my newly started collection with more great buys from you in the future. All the best!
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karen
Hi Shian,
The Mulberry Ledsbury Congo arrieved safely - I love it. Excellent Service, Thank you very much!
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Kirstie Jenkins
I have just received first purchase of a gorgeous Mulberry shrunken calf mini Alexa from Shian and I am absolutely thrilled with it. The service that I have received has been excellent and her communication regarding posting etc is faultless. I'm sure I will be a returning customer!
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Anita
Another beautiful item purchased from the lovely Shian ...I can't recommend NPN enough and have now lost count with the amount of purchases .My scarf was as usual well wrapped with a lovely chocolate gift inside and delivered the day after purchase ...wonderful service thank you again x
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Kerry
Fantastic service! Bag as described, absolutely immaculate and even lovelier in the flesh! Thank you Shian! xx
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Jackie
I have received my first bag from Shian and it was stunning. It made internet designer bag shopping a very pleasant experience! Definitely would buy more from Shian again. Her website is seriously addictive!!!
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Judith McKenzie
Thank you so much for the items you sent to me. Your service and customer care is nothing short of first class.
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Sue
Yet another lovely item from Shian. Never have to go to any of the 'high end' stores when we have Naughtipidgens Nest. The vast selection is always Top Class, and you would never
get the friendly service, with the attention to detail that Shian gives anywhere else. Highly recommended, and perfection all the way!! As always my heartfelt thanks xxx
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Sharon
My gorgeous pre-loved Mulberry Antony arrived today and I'm delighted with it! Amazing service from Shian - I'll definitely be buying from NPN again! Xx
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Johanna
Third time - fourth bag <3 Excellent as always!
I just had my "moment of Christmas"opening the package :D
Thanks Shian!
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Cas
I highly recommended Shian. She was lovely to speak to over the phone, very helpful, and when i purchased my item the transaction was fabulous and was sent the same day for next day delivery. The packaging... well what can I say! It felt like Christmas! Really makes that purchase special when you know that someone has taken the time and care to package it so beautifully - Thank you xxx
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Elisa Backer
My gorgeously packaged Prada arrived to much excitement. Iβm saving madly for my next purchase. Thank you xxxxxxxx
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Lorraine
A big thank you Shian for selling my Chanel, LV and Mulberry bags super fast.
Nest shopping is the best you will ever find on the entire web!!!
Don't even hesitate for a second - you will NEVER be disappointed.
Massive fan!!!!xxxx
Thank you again Shian! I can only echo previous comments. This is the only 'pre-loved' (I know some are new too!) site that I would even entertain. Every package comes wrapped like a lovely present. The description and detailed photos leave absolutely no surprises and are never less than accurate. I actually bought my latest bag before Shian had had time to load all the photographs - such is my confidence in her written description. The photographic colours are always accurate too - something which is not always achieved on other sites. Prices are always very fair so buy quickly before your favourite 'lost-and-found-again' bag/purse/scarf etc. disappears!
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Kay
I can't recommend buying handbags from Shian highly enough, the description is 100% accurate and it's delivered beautifully packaged the next day! It's so lovely knowing you can purchase such wonderful bags with confidence & ease. Many thanks Shian x x x
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Angela
A stunning bag at a really good price with peace of mind about authenticity. It has been a lovely experience from placing my order to receiving the beautifully gift wrapped package. Many thanks Shian. Xx
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Wendy
So many thanks, Shian, for selling two bags for me. A wonderful service from a lovely lady. Brilliant descriptions and photos ending with prompt payment. I wouldnβt go anywhere else xxx
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Sinead
My first purchase and not my last! A breath of fresh air to experience such wonderful personal and professional service. I love my purchase. Thank you Shian xx
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Anna
Amazing service from Shian again, thank you!
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Pauline R.
A big thank you once again to Shian for my lovely LV bag. Beautiful in every way. Wonderful, personal service. I donβt go to Louis Vuitton Stores anymore, I go to Shian! Thank you also Shian for selling some bags etc for me. I am blessed to be a customer with you. Lots of love, Pauline. Xx
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Nikki
My first purchase from Shian , and I'm sure it won't be my last! An absolute pleasure to deal with.
Arrived so well packaged , it felt like my Birthday all over again.
Thanks again
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Jill
Thank you Shian for selling my bags, you really are the best! X
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Jo
Receiving a delivery from the Nest is like receiving the most beautifully packaged gift. This is my second purchase in 6 months and I am thrilled with the stunning quality items and with the wonderful service. Thank-you Shian!
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Penny
Yet again an amazing service from Shian who makes both buying a selling a pleasure. Why go anywhere else.
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Verity
OMG my little parcel arrived today and she is amazing. Perfect bag and perfect service. Will definitely be buying from here again xx
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Andrea
Simply the best, better than all the rest!
Xxx
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Karen Garrett
I've just received the most beautiful scarf and I just can't recommend the Nest enough! Shian is an absolute joy, so professional and lovely. Can't wait to make another purchase even if my husband disagrees!
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Phuoc Tr.
Well what can I say?!?!? This is my second purchase from the Nest in a few months and I'm all the way from the US. Shian is so attentive that her customer service is second to none!! Thanks a million!!! LOVE LOVE LOVE TO SHOP AT THE NEST!!!!
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Kim
Hi Sian
My beautifully wrapped purchase arrived today and inside was my current hearts desire a beautiful speedy 30 plus the amazing LV bag charm that I had purchased as a gift. However they look too good together to be split up so the charm will have to stay with the bag.
Thank you for taking the stress out of buying a pre loved luxury bag and for making the process an enjoyable experience.
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Beth
My beautiful Balenciaga bag has just arrived! Perfect condition, very carefully packed and I only ordered it yesterday!! Superb service from a very lovely lady. Some delightful extras in the NPN passport, again beautifully presented. Very happy customer who will definitely use NPN again!
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Leila
I bought a very nice Mulberry bag. It arrived fast and was in perfect shape as promised. Very happy with everything especially for the help from and contact with Shian. I can warmly recommend NPN to anybody. bests Leila from Finland
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Anette
I just received my bag today, and I'm so delighted! It arrived quickly and safely, and was beautifully wrapped. And above all, it is absolutely lovely! The pictures did it every justice, and Shians communication and service was excellent. I will continue to stop by the Nest, and won't hesitate to buy again!
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Paula
Recieved my LV strap, described perfectly as always ,wrapped perfectly Shian is simply the best ,her photos are from every angle descriptions are perfect and you know what your getting ,I will be back x
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Sharon
I recently purchased a beautiful Oxblood medium Lily from Shian and I am beyond delighted. Shian always perfectly describes her items so there are no surprises, although, having said that, the faint scratch which she said was present on the back of the bag is actually invisible and I have yet to find it! So the only surprises are good ones! Thank you Shian for an impeccable experience.
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Janet
I received my bag today, it was wrapped neatly and securely, the parcel arrived on time,just as I had been advised. I AM SO PLEASED WITH MY PURCHASE, it is beautiful, just like new.
I will be buying again very shortly and I will be recommending the website, to all my friends. The service is unbelievable and the goods are of a wonderful quality and value.
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Gillian Joseph
NPN is by far the best website to buy designer bags. I've purchased many bags over the years and each bag has always been perfectly described and well packaged. Shian's customer service is impeccable and feels like Christmas each time you receive a parcel from her. She has a customer for life! Thank yiu!
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Nick Smith
As always, fantastic service, beautiful bag wrapped to perfection. I cannot recommend Shian enough (in fact I do wherever I can!) I actually won't buy from anywhere else just fab x thank you Shian for an impeccable second to none service x
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Pauline
Purchased a lovely LV bag and charm, both absolutely stunning! Thank you Shian! Superb service as always. That's why I shall keep returning to the Nest! Xx
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Emma
Had such a wonderful experience buying from NPN. Shian is an absolute pleasure to do business with. Great transaction and communication throughout. Bag was packaged beautifully. I'd highly recommend buying from NPN - I've purchased from similar sites in the past and not experienced this level of service. Will definitely buy from Shian again.
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Tracey Ball
Another faultless transaction! I'm beyond delighted with my Alexa - exactly as described, beautifully packaged and super-fast delivery. I wholeheartedly recommend Shian - completely trustworthy, with wonderful customer service. Thank you!
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Chris Gold
Great and very personal service from start to finish. Beautifully packaged and I'm thrilled with my bag... one I've been after for a while since I discovered it had been discontinued .
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Kathy Lewis
What fantastic personal service! Shian is wonderful, bags are wonderful and service is second to none. Only wish more retailers would take a leaf out of Shian's book! I will definately be shopping with NPN again and will recommend to everyone! Thank you for everything! xxxx
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Joanne
I would highly recommend NPN for anyone looking to purchase a preloved handbag. Shian is very friendly and helpful and adds a wonderful warmth to the transaction. My purse arrived on time, as promised, beautifully wrapped with care and love. I will definitely be returning to shop with NPN again x
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Debra
Received my new Mulberry this morning and am absolutely thrilled with her ! I had been waiting a number of weeks until she was available and it was definately worth the wait ! amazing service from Shian bag arrived beautifully packed with care to ensure she arrived safe at her new home. Can't wait to take her out now but not today as it's raining :-)
thankyou again
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Natalie Coward
Thank you Shian for keeping me updated on the Chanel I was looking to buy. It became within my reach during the 10% sale and she is now mine!
I appreciate you help and the quick delivery!
Kind regards,
Natalie
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Anna
Having had such a great experience purchasing from Shian before I didn't hesitate
In using the nest for my first ever sales! Absolutely perfect and so so fast I still can't believe how easy it was and all with the pleasure of dealing with Shian, who may very well be the nicest person ever. Thanks once again and I will be back !!!
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Jill
Several sales and a purchase, Shian's service is second to none! Thank you so much! X
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Kate
Absolutely delighted with my Chanel handbag. Perfect condition and beautifully packaged, will definitely purchase from npn again, thank you! X
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Ling
Just one word to describe The Nest, TRUSTWORTHY!! Shian is the most professional person I've dealt with, her pictures are the most accurate and attention to detail, honestly described and crisp clear pictures. She responds to all my queries swiftly. Thanks again!!
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Paula
Shian has sold many items for me she is always in contact with you through out the process, her photos are amazing she photographs from every angle and her description are a1 she is simply the best XxxX
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Kate
I have just sold my 5th item with The Nest. As a seller, she offers an extremely professional service that is very easy to use. I can feel confident that she will describe my item accurately and fairly and will do her best to achieve the best possible price for me. Her attention to detail in her photos is second to none. She lists quickly, forwards payment on very promptly, and takes less commission that other consignment sellers. Throughout, there is great communication which keeps me fully informed about hwo things are progressing.
I would not hesitate to sell her again - a worry-free and stress-free process!
Thank you!
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Shanti
Shian is brilliant to deal with - genuine, friendly, really nice and very efficient. She did my LV bag justice in her photographs & description, and sold it for a much better price than I would have achieved selling elsewhere. She is clearly a vastly experienced seller of designer bags. Would highly recommend her! I look forward to buying a bag from the Nest some day soon :)
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Sue
Once again, another 'gem' from Shian.....just love the anticipation waiting for my purchase from her. The knowledge that everything is in pristine condition, and 100 per cent authentic, is just
wonderful.. also having Shian's 'words of wisdom' on anything is so reasurring, would trust her with my life.... so thankyou again Shian, and in the words of Tina Turner, you are 'Simply
the Best'......till next time.......love and hugs xx
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Lynn
Just want to say a huge THANK YOU to Shian for selling my two Chanel bags and Hermes items very quickly. A great service, very knowledgeable and always offers invaluable advice. Will not sell my items with anyone else, now I've found the best, at the Nest. Yet another fantastic experience with Naughtipidgins Nest.
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Phuoc T
This is my first time purchasing a bag from the Nest but I always feel very comfortable and trustful from day one. I feel that I just can buy anything from the Nest and not worry about if they are being fake like I have to be very careful when I shop on EBay. Shian is very lovely, prompt, and informative that she'd made my shopping experience with ease, pleasant, and fun. Thank you!
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Jan J
My fabulous Mulberry bag arrived today and was packaged so beautifully I felt as though I was opening a birthday present. Shian provides excellent communication and a truthful description, for which I am very grateful. My new bag is pristine and not only looks fantastic but smells gorgeous too. Shian is obviously very professional in all aspects of her business including the wrapping and attention to detail. Her communication is superb. This makes buying such a pleasurable experience and fills you with confidence. Thank you Shian and very best wishes.
Jan J
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Rinette
I have bought a few items from Shian and in this instance I gave my Chanel to Shian to be sold. She was brilliant and extremely professional. She helped me get the best price and kept me updated at all times.
Yet another wonderful experience with Shian at NPN. Thank you Shian
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Anita
Thanks again Shian looking after me yet again to sell my bags and to buy ...I echo what the other ladies have stated ...your service is more than first class.. I always feel 100% safe when purchasing from you as I know everything is checked out down to the aroma ! Thanks again and have a wonderful summer with the family xx
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Wendy
Thank you so much, Shian, for selling two more bags for me. Also thanks for the great photos and honest descriptions of the bags and for always keeping in touch with me. Whether buying or selling at the Nest you can always be guaranteed 100% service from Shian. Many thanks again xxx
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Monica
Another great purchase from Shian! It won't be my last. Thank you Shian, everything is accurately and honestly described, which makes it such a very 'safe' purchase, no nasty surprises!
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P Gray
This is my first purchase with NPN. The parcel's arrived very well packed and inside contained a beautifully wrapped bag plus the little extra. The whole experience of buying from Shian has been brilliant. Her listing was 100% honest, all tiny marks/imperfection were mentioned and shown clearly in the photos. She kept me informed throughout the whole process till the arrival of the bag and made sure I was happy with it. Will definitely come back again x x x
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Sue Hadley
I've just received a beautiful Fushia Somerset bag off Shian and it's been such a wonderful experience . Personalised communication , beautiful packaging that felt like a special gift - plus the bag was even better than I expected .
I can't recommend NPN highly enough!
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Gemma
I have sold a few of my bags through NPN and have just bought my first bag - all of my transactions with Shian have been perfect. I love my new bag and will be sure to buy/sell again at NPN! Highly recommend and great communication throughout.
Shian never disappoints - thanks again!!
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Hilary Grealis
Just purchased my first item from Shian, a lovely Mulberry aqua purse. Great communication, purse in as new condition and came beautifully wrapped. Would definately recommend.
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Sarah shreeve
Just sold another bag with shian at npn excellent customer service and quick payment will always recommend shian to anyone wanting to buy or sell a designer handbag thank you shian once again
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Kerry
Firstly I should start by saying that the customer service offered by Shian is second to none. Shortly after placing my first order she telephoned me to acknowledge receipt and advise on delivery. The delivery fee within the UK was Β£10. This is beyond reasonable. It was a high price item, delivered next day by courier.
Opening up the parcel was a lovely experience in itself. Sounds daft to say about receipt of a handbag, but when you've spent a lot of money you don't want to be underwhelmed! There was eons of tissue paper. The Chanel box was wrapped in pink paper and the bag was superbly packed with lots of acid free tissue paper. There was even a thank you for purchase gift.
The NPN Passport is an excellent idea. It told me where and when she had been purchased and that she'd had one previous owner. In the initial call Shian had even advised on correct storage.
within a few days I was back for another purchase. Again, I experienced the same great customer service. This is also the case when corresponding via email. Shian is very quick to reply, and I like that she tells you when the shop will be open and closed.
I can't recommend purchasing from NPN enough. If Shian stocked all the bags I was interested in, I truly would not shop anywhere else again.
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Annette
Delighted with this excellent Bays, exactly what I was looking for, beautiful grain and in a fantastic condition. The Nest is such a haven of quality, integrity and stellar service, thank you Shian and see you again soon!
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Leigh-Anne
Hello,
I just wanted to say thank you Shian for another quality bag. This was my third purchase and didn't disapoint. I have been waiting and hoping for an Annie for such a long time and to find her in ginger really was the icing on the cake. I echo all the other comments about the quality service and attention to detail, I had no hesitation in snapping her up straight away.
Thanks so much.
Ps Thank you to the person who consigned her , she will be well loved x
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Monica
Another fantastic bag from Shian! I'm building up a great collection of Mulberry bags. This is such a brilliant website, you can be confident that everything is perfectly and honestly described, so when the order arrives it will be just as you imagined, if not better! Thank you Shian.
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Andrea
Hi Shian
I have purchased several beautiful bags from you now and after every purchase I get excited in anticipation for the parcel arriving and I am never disappointed. My latest purchase, the Mulberry Lily is a beauty and I am so happy. Your attention to detail and the honest descriptions that you put on the nest are second to none. Because of this a customer will never ever be disappointed with any of the beautiful bags or accessories that you list for sale! I have also sold several bags via the nest and I couldn't be happier with the service you provide. I wanted to say thanks again for showing my latest bag that I consigned to the nest in such a beautiful light and I hope whoever got their hands on her absolutely loves her :-).
xxx
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Brenda Robinson
Once again I am so delighted with my new purchase of LV Devi. It's gorgeous and wrapped beautifully. Thank you Shian for such a fab service and fun shopping experience xx
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Katy
Wow...what else can I say other that Shian provides the BEST service! I'd found a Mulberry Lily at a fab price and didn't hesitate to pusrcahse as I've heard such great things about NPN and they were not wrong. Not long after purchasing I had a lovely message from Shian confirming my order and asking what would be the best delivery service for me - such a nice touch. When it arrived and I unpacked my new bag the first thing that struck me was just how much care went into the packaging so it arrived safely. Not many people make that much effort so it really shows how much Shian appreciates the goods being sold and also how important the customer is. I can't recommend this site enough...hassle free buying, quality and authenticity guaranteed and fab customer service!
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Pauline
So happy with my recent Dior bag from Shian. Sublime as described! Would not really buy preloved from anyone else as the whole experience is always professional and personal. Shian has also sold many bags for me and this will continue to be my "holy grail" website!
Thank you Shian xx
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Amanda Adamson
Just accepted delivery of a fabulous Hermes bracelet. So happy! Thank you Shian - always a great service from you.
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Amy
My experience purchasing from NPN was absolutely first-rate. Shian's efforts to ensure I enjoyed the buying experience were immediate - within minutes of ordering I had a lovely, friendly email; and within 1 business day I received my beautiful Chanel bag which was packaged so very thoughtfully. Shian's attention to detail was very apparent, which is in my opinion, what sets NPN apart from it's competitors.
I would not hesitate to recommend NPN and would most definately purchase again in the future! Thank you Shian x
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Wendy
I received my Mulberry Oak Bayswater this morning and it's beautiful. The packaging was gorgeous and this, accompanied with the very helpful emails and lovely photos, is why NPN is so successful. Shian deserves all the praise that people give her. Many thanks for the chocolate too! Lots of love xxx
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Kerry
Shian's service is outstanding and my Oak Travel Wallet was just as described and absolutely gorgeous. Will certainly be back :)
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Kim
What can i say except BRILLIANT!!! I have now purchased several items from superstar Shian and every time is a pleasure. I now hopefully just need to sell some items with Shian to pay for it all!
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Natalie
I have just received my beautiful Mulberry purse which was a 30th birthday present to myself.
It was beautifully wrapped in pink paper and tied with a black bow, inside the Mulberry presentation box there was a birthday card from Shian wishing me a "Happy 30th" which I thought was really kind!
I'm so in love with my new purse!
I highly recommend this sight to anyone who wants great service and genuine items!
I will definitely be using this sight in the future!
Thank you Shian for the amazing service
Natalie xx
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Angie
Thank you Sian for the lovely MULBERRY Long Locked Purse, it's just perfect.. Very accurate description.. Will definitely purchase from you again in the future..
Best Regards,
Angie
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Barbara
I was absolutely delighted to receive my latest purchase from Shian this afternoon. What a super service as usual, great communication and beautifully packaged. I just love how special Shian makes the experience and can't recommend highly enough. Thank you
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Georgina
Im still euphoric after receiving my beautifully packaged mulberry anthony messanger bag, it feels just like my birthday, what a treat! This is the second bag ive bought from npn bags, both have been in superb condition and of excellent value, Im already coveting my third purchase. I cannot recommend highly enough. Many thanks.
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Valentina
I came across the Nest website when I was searching for a small evening bag. I was a little nervous then I placed my first Nest order for Chanel WOC, but I was immediately reassured by Shianβs call that the order was received and processed. From this point my experience with the Nest was fabulous β excellent timely communication, delivery specific to my requirement, fantastic presentation on receipt! I was confident that I purchased an authentic bag which I absolutely love! I will be back for more when hubby recovers from this purchase :) Thank you Shian for an amazing customer experience.
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Johanns
This was my second time with NPNBags :) and once again, I am very happy and satisfied customer! The package with Balenciaga and YSL arrived in good shape and quickly to another country. I will definitely shop some more :)
xxx
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Penny Clarke
Another seamless transaction from Shian who makes both buying and selling a positive experience. Her customer service is first class and she will always go the extra mile to assist. Thanks Shian !
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Melanie
Hello Shian
It was an absolute pleasure dealing with you !!
From my first contact to the end product receiving my gorgeous Mulberry !!
The bag was in fabulous condition I personally could find no faults !!
I will so look forward to making further purchases in the future!!
Thank - you so much for being attentive and efficient !
All the best
Mel xx
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marta
I bought a neverfull from Shian. It was delivered so quickly, and the bag is just gorgeous, that i couldn't have had a better experience.
She has also sold some of my bags, and been doing a brilliant job at it.
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Fiona
Had a FANTASTIC shopping experience with Shian, OUTSTANDING customer service, Shian's help and advice were invaluable. Totally accurate detailed description and photos, the Mulberry Bayswater bag purchased was exactly as described. Beautifully presented packaging. Will certainly be using NPN's services again and recommending to others. FIRST CLASS PROFFESIONAL PERSONAL SERVICE. Shian's attentiveness to her customers is truly in a league of it's own. Many, many kind thanks for a wonderful doubt and worry free shopping experience.
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Jamie
Fabulous bag and superb customer service. Brilliant job thank you
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Sharon
Hi Shian,
Just to say bag for hubby arrived on Tuesday ( I've been away) and it's perfect! He's really happy with it and I'm chuffed with my Hermes belt of the other week so a very happy couple. Great to deal with you as usual and looking forward to my next purchase from you x
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Caroline
I found out about Shian's business by chance, by foraging the internet for my next good deal on handbags. My first interaction with her was to sell a wallet I did not use anymore. I was really pleased with her kindness, her professionalism and her speediness. My wallet was sold in no time. I then purchased a handbag from her, and everything went really smoothly. I received the bag in a lovely packaging and some extra care! Shian is also an inspiration on how to run a business! Thank you so much for treating your customers the way you do, and for showcasing one amazing piece after the next! Looking forward to my next purchase! and I highly recommend her services. Thank you! x
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Paula Giusti
This was my second purchase from NPN bags, and as per my first transaction, it went perfectly smoothly. Shian is truly a lovely person who cares deeply about her customers and her business. Her attention to detail from the packaging to the additional extras she adds makes everything about buying from her a pleasurable experience. I have also sold one of my bags through Shian, and again, a professional, quick and courteous service. I cannot recommend Shian or her business highly enough. Thank you. xx
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Pauline Rorie
Thank you Shian for selling 2 LV bags for me so quickly! I don't even have to think about it.. when I want to sell a bag, I contact Shian every time. Excellent, personal service and wonderful communication and a lovely person!
Thanks again,
Pauline xx
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Ellie
Tale about going the extra mile. Amazing service and communication. If only all online shopping was like this. Instant answers to all my questions and I think the patience of a saint as I'm a bit of a worrier. Nice to know its a real person you are dealing with not just a business and I will be most certain to recommend npnbags to all my friends now. Thank you Shian.
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Wendy
So many thanks, Shian, for selling three more items for me so quickly. Beautiful photos, totally honest descriptions and fast payment - you have worked your magic once again. What would we do without you! Thank you and lots of love xxx
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Sarah shreeve
Just sold my louis vuitton artsy with npn shian as usual was great photos and description first class as always will recommend npn to anyone looking to buy or sell their handbags well done shian you deserve all the success
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Julia
First time of using and really fantastic service from Shian. Lovely messages throughout the process (I did a part ex) and all very easy.
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Allison
This is the 2nd Mulberry bag I have purchased from Shian, and it won't be the last. The level of customer service you receive is amazing (if only more places were like this). Thanks again Shian and thanks for giving so much pleasure to us bag addicts .
Xxxxxxxxxx
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Amanda
Bought a lovely new Mulberry scarf from the Nest. Beautiful item that was exactly as described. Very well packaged and arrived sooner than expected. Exceptional service from Shian who was a pleasure to deal with. Would not hesitate to shop at the Nest again. Many thanks Shian.
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Sharon
I've purchased from Shian on several occasions now, the fantastic personal service and great quality bags keep me coming back. I've never had any issue or quibble, every item is described exactly as it finds you and Shian keeps in contact throughout the transaction. I can't recommend The Nest highly enough, a trustworthy seller & worth her weight in gold x
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Lynn
I've just sold my beautiful Mulberry Alexa through the Nest. I was stunned at how quickly she sold. Shian was as fantastic as always, and is my go to for both buying and selling. I am so glad I found NPN and cannot recommend Shian highly enough.
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Lorna
Received my gorgeous bag and have to say it's brilliant. Shian had pointed out its flaws but in real life they are nowhere near as bad as the photos showed. Really quick, personable service, 5 stars
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Debs
Great service. Authentic handbag. Fantastic, PERSONAL communication throughout the transaction. When the item arrived, it was wonderfully wrapped with care and thoughtfully accompanied by handy leather wipes!! My expectations were exceeded.. Thank you Shian!
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Caroline
Just received my first Mulberry bag from NPN. Lovely quality bag and really accurate description on the website. The bag was described as having a small scratch, which was barely visible. It took me 3 hours to find the scratch which I wouldn't have noticed, if I wasn't aware. Overall great experience and would recommend, especially as Shian keeps in contact with you throughout the process. I ordered on Tuesday night and had the bag by Thursday afternoon.
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Julie Wilson
My first purchase from Shian at NPN and as all other reviews the parcel was excellently packaged, beautifully presented and exactly as described.
The whole process from start to finish was a pleasureable experience, including the lovely touch of a chocolate, card and pink wrapping paper. These little touches go a long way to making the purchase and yourself feel special.
Looking forward to using my LV Eva this weekend for my husbands 50th birthday lunch.
Thanks Shian, it won't be my only purchase x
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Linda A
I have this morning received the second Mulberry bag I've purchased from Shian at NPNB. Absolutely delighted once again. It's so good to find such fabulous items, so accurately and honestly described and photographed. Both bags I have purchased have surpassed my expectations. Lovely friendly honest customer service too, Thank you Shian. As I said, the lovely Latge Lil' will be well treasured, and will be assured of plenty of outings! L xx
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Suzanne Stevenson
Many thanks for my oak Bayswater, which I received last Friday. It's my birthday today so have been waiting ( not very patiently) until this morning. The bag was in fantastic condition, better than described and beautifully wrapped with very personal messages. I would definitely buy and sell with NPN in the future, thank you once again x
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Terrina
Just recieved the Cecily and Roxette- both absolutely beautiful bags in perfect condition and customer service was fantastic! Loved all the little extras - will definitely be back!
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Sue Attrell
Received my adorable LV Totally MM damier azur this morning, and as always perfection from Shian... beautifully wrapped, a lovely 'touch' Shian always does, which makes it so much more exciting unwrapping !! Naughtipidgens Nest is simply 'The Best' when it comes to beautiful items. Always friendly communication...which goes a long way these days....in these days of 'doom and gloom' - dealing with Shian, is like a breath of fresh air....if you're just 'looking' take the plunge and 'go for it', you will never be disappointed with Shian's items.
No doubt I will be back, when my bank balance 'feels better'!!
Thanks Shian xxx
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Nerys
I purchased a LV speedy 25 in monogram print, arrived today, exceeded all expectations! This item was pristine condition! Unlike the new items listed on eBay! This will be where I make all future purchases for my designer items!
A lovely lady dedicated to what she loves! Would highly recommend. A very pleasurable experience from start to finish β€οΈ
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Sophie
Absolutely amazing customer service! Shian is so lovely and chatty- bag arrived super fast and is gorgeous, loved the packaging- almost felt like Christmas! Have recommended Shian to friends and family and would definitely buy from her again!
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Catherine
Thanks to the lovely Shian, I was united at last with my Mulberry Double Zip tote in the very rare 'pavement grey silky classic calf' after almost two years of searching for one in the best possible condition, and I am absolutely pleased and delighted. Shian put my name on the wish list and contacted me when it arrived.
Not only is my bag in perfect condition, even still with the gorgeous leather smell, it was packaged and dispatched with the utmost precision and care, and Shian kept me updated throughout the process, providing a very personal and committed service to me as a customer. I check NPNbags everyday for rare finds and I know it won't be long before something else catches my eye. I recommend Shian to everyone. x
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Kirsty
I have just receieved my first ( I'm sure it won't be my last!) purchase from NPN. I bought a gorgeous MiuMiu clutch and it arrived securely and beautifully packaged with so much care and attention to detail. It was an absolute pleasure to unwrap with lots of thoughtful extra touches. I'm now dying for an excuse to use it!
Shian is a delight to communicate with; you can tell she just adores what she does and she made the whole process of parting with money (almost) enjoyable! Any info I needed came rapidly and she was in touch throughout the whole process. She's a true professional, and I would recommend her wholeheartedly.
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Julie
I recently made my first purchase from the Nest ( a fabulous Mulberry purse), and have followed the website for a few years now. The purse I bought was exactly as Shian described, and the packaging was great. I would definitely purchase from the Nest again. If you are thinking of making a purchase yourself, don't hesitate - Shian is fab :o)
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lucy boswell
I have just sold my first bag with Shian she was really friendly and very helpful. Would highly recommend NPN to friends and family. Payment was super fast i was updated throughout the sale. Definitely use again many thanks Shian x
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Valerie McCarthy
I have just sold my first bag on NPN and it has been an absolute pleasure dealing with Shian. She was super friendly from start to finish, keeping me up to date with the sale of my bag and the funds were in my account super quick! You can tell she is really passionate about what she does and truly loves her bags!
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Mary Pillay
I have been purchasing bags from NPN for a few years now. I have purchased on sites like Vestiaire, HEWI, etc but always come back to Shian as the pricing and quality ratio is better than I have found elsewhere. In addition, the customer service is unrivaled. I keep saying I will not buy more bags but NPN always offers irresistible reasons to ensure my willpower doesn't stand a chance. Thanks for all the lovely bags over the years, Shian. I loooove the recent addition!
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Caroline
I received my bag from NPN today and was a little apprehensive as this is the first time I purchased a pre loved bag. I needn't have worried as everything was beautiful ... from the packaging to the bag itself, not to mention the excellent customer service from Shian herself !! I will definitely purchase from NPN again and will recommend to my friends !!
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Becci
This is the first time I have purchased from the Nest after stalking the site for over a year! What a treat! The customer service and packaging are a delight and I totally recommend shopping with Naughtipidgins Nest as you will score yourself a beautiful bag, perfectly packaged at a great price...thanks so much xxx
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Georgie Clarke
This is my second purchase from NPN and both times have been a dream. From the nearly instant email from Shian confirming my order, to delivery notifications, speedy arrival and the most beautiful packaging... I am a very happy customer. Both items (a Mulberry scarf and a Mulberry bag) were immaculate and so well cared for. I can't recommend Shian at NPN highly enough. I could only wish to give my customers a similar experience. 5*
Thank you Shian xx
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Lulu M
Well what can I say , this is the first time I have ordered from NPN bags
What a fantastic experience it has been , I will certainly be back
I purchased an Jade Ostrich Bayswater Bag , the most money I have ever paid for a bag in my life , no worry at all
The bag is a dream , stunning , everything that Shain said it would be ,I feel fantastic when I go out with "her"
NPNbags is like a mini shop on Bond Street on the web with great care and attention to detail ,
The bag was a delight to unwrapped very well packaged , added to the experience of purchasing the bag was wrapped in lots of bubble wrap and tissue , then inside her mulberry bag she was wrapped in lovely pink paper with a lovely bow , all her documentation with her .
To the person who commissioned Shain to sell the bag , she did a fantastic job for you .
So if you are thinking about buying a bag , have that nervous feeling , this lady in genuine
Best thing I did , I will be back
If you are thinking of selling a much loved bag then I would intrust it to this lady .
This lady knows about 5 star service and it shows
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Lisa
I've purchased from the Nest before, but this was my first selling experience. It was great - straightforward and hassle-free - and with lovely communications from Shian along the way. It's fabulous to have somewhere like this that you can absolutely trust when buying or selling preloved. Thanks Shian! Xx
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Katja
This was my second purchase from NPN Bags, this time I purchased a beautiful Mulberry wrap scarf. As with my previous purchase, everything worked perfectly. NPN Bags is truly a perfect shop to buy pre-loved items - the condition of the product was again as described (mint), delivery came promptly and as everybody says here, it is like Christmas getting these shoppings as they are so beatifully and lovingly wrapped. Fun place to find things that are no more available at shops! Thank you, Shian.
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Sophia
Terrific service from Shian, everything is always beautifully wrapped. Definitely recommend as one of the best places on the internet to buy preloved bags.
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Susan
Quick, friendly and professional responses to enqueries. My bag arrived, beautifully packaged, and she is gorgeous - exactly what was advertised. It was lovely buying from you and your site and I'll definitely be back.
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Karin
Thank you Shian for your outstanding service. The stuff you sell is beautiful, the way you communicatie is very friendful. Also great thanks for shipping my bag so quickly.
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Angela
Another fab transaction, as described, speedy communications and fast despatch , thank you
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Jill Winterburn
It is a pleasure to sell things in the Nest, Shian is so lovely & super organised and my items sold straight away. I can't ask for any more than that!
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Karen
Just successfully sold another bag through NPN. Shian is such a delight, so helpful and organised. I couldn't recommend NPN enough!!
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Claire
Fabulous service from Shian It is so lovely to receive such personal service. The scarf purchased was beautiful, wrapped perfectly and delivered on a day to suit me. What more can you ask for. Thank you so much Shian -you provide some of the best service I have ever experienced.
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Penny
Another fabulous purchase from Shian who makes both buying and selling an awesome experience!
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Michelle Stevenson
I have both purchased and sold with Shian and it is always a pleasure dealing with her. My latest purchase is a beautiful LV wallet in perfect condition. As always it was a joy to unwrap-like Christmas Day! I can't recommend NPN highly enough whether you're buying or selling.
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Shelley Watson
I was so thrilled to find a brand new Mulberry Bayswater here! It's the exact colour I was looking for at a very attractive price. Speaking to Shian on the phone is like chatting to an old friend. She is lovely and very happy to answer any questions you may have. My bag arrived today. I love it so much! I highly recommend buying from NPN, you won't regret it!
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Marion Philbin
Another beautiful Mulberry from the 'Nest'. Excellent service. Great communications. Shian really loves her bags and is shows - beautifully packaged, every care taken. Absolutely accurate description. Would highly recommend NPN bags.
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Juliette
A fabulous experience, as always, either buying or selling at The Nest! I cannot recommend highly enough, just perfect! Thank you again Shian!
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LP
I am completely blown away with my purse and thank you Shian for selling my items so quickly, allowing me to buy more!!!! I only buy and sell via the NEST β the safest place on the internet!!!x
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Tracy
I have just sold a Mulberry through Shian. Excellent and clear communication throughout, a completely professional service. Loved doing business with Shian and would definitely do so again. X
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Sarah
Just bought my first bag from Shian- something I have lusted after for a long time. A* service from beginning to end- am already looking for my next bag. Thankyou Shian, it really has been a pleasure.
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Rosie
What an absolute pleasure it was buying a truly beautiful bag from npn & Shian. Shian moved around posting when I asked so I could ensure I was in to receive, my Mulberry Lexy came excellently packaged & received lovely communication emails from start to finish, couldn't be happier. I would not hesitate to recommend to anyone & I will be keeping a close eye on the nest for any new purchases! Thanks so much Rosie xxx
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Sarah White
It's been an absolute pleasure buying from Shian. My bag arrived really quickly, beautifully gift wrapped and is exactly as described. Her communication is fantastic - it's like dealing with a friend. I wouldn't hesitate to use npn again or to recommend her! Xx
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Louise
I have bought and sold through NPN and can honestly say I have had amazing service from Shian on all transactions. Friendly, helpful and very quick to respond to messages. I would recommend to anyone (and often do!). 5 star service
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Jo
I found so cute MiuMiu clutch and now I'm happy owner of it! It arrived very well packed and quickly to Finland :) The bag is in better shape than how it was described, better this way!
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M Garwood
I have bought a total of 4 bags and 2 purses (all Louis Vuitton) from NPN Bags over the last 2 years. I have been so delighted with every item I receive, and as always beautifully packaged. The photos and descriptions are so detailed and accurate, and Shian is more than happy to help with questions! This is the best shopping experience you can have!
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Marion
My first purchase from Shian and I can't recommend her highly enough. Beautiful bag (Bayswater). Exactly as described. Wonderful packaging and attention to detail. Excellent communications. Will definitely purchase from Shian again.
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Rinette Gama
Thank you Shian for a fantastic personal service. Wow you and the bags you sell are amazing! I love my speedy - it was so beautifully packed and delivered so quickly. It was a real pleasure buying from you and I will certainly be doing so again. Thank you - you are ACE!!
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PAULA FARMER
I am thrilled with my new Chanel piece it is absolutely gorgeous! The service was fantastic with great communication throughout. I would highly recommend NPN bags to everyone:-)
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Marina
Dear Shian,
Thank you so very much for my beautiful oversized Alexa in dark chocolate - she is absolutely stunning and I am thrilled with her. You took such care with the packaging and she arrived safely. You are an absolutely joy to deal with and nothing is too much trouble. I am addicted to your page and I will be back and also recommend you to my friends. Thank you so very much. Lots of love, Marina xxx
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Nina
βOnce again ( I have lost count of all the times I have shopped/sold here) an amazing experience!
Love, love your shop.
Will surely be back again soon xxβ
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Sen
I'm absolutely delighted with my new bag. Thank you Shian, it's always a pleasure to get one your beautiful bags, always meticulously described, packed and sent quickly with your personal touch X
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Diane
I have checked out this site for a long time now, as it is just such a pleasure to peruse, but this amazingly is my first purchase - a lovely Saint Laurent Emmanuelle small bucket bag. I didn't have a moment's doubt about authenticity as Shian is long established and more than a cut above other 'pre-loved' sites that have sprung up in the time she has been providing this service. Her photographs and meticulous descriptions are second to none and leave no room for error. Buy with confidence.
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Anna
Received my gorgeous little vernis Alma bb this morning and I am in love, it's just perfect, more than perfect in the colour I thought I would never find. I am so, so happy. This is only my second time buying pre-loved, the first was many years ago but after buying from Shian I am definitely going to be back. The whole experience was better than buying new! Beautifully packaged, part of me did not want to open it was too nice and communication every step of the way. it wasn't just painless it was a pleasure and again thank you Shian I am over the moon with my purchase and with your store.
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Wendy
I received my chocolate Mulberry SBS this morning and it is simply stunning! I saw it on the NPN website yesterday even before poor Shian had put the photos up for it and that's how much I trust her by buying it just from the description and I wasn't disappointed - it's fabulous! Huge thanks to Shian for the amazing packaging and the lovely chocolates and for the many emails updating me on the progress of my bag. If you are thinking of purchasing from Shian don't hesitate because you really can trust this lovely lady and the bags are exactly as described from the description and the beautiful photos! My thanks also go to the seller of my lovely bag and I promise I will look after it. Thank you Shian and lots of love - Wendy xxx
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Chris
Thank you Shian for the excellent customer service. The whole process was easy and enjoyable. Your communication was excellent and the packing of the bag was lovely. I will definitely be happy to come back and to recommend you to others.
Best wishes
Chris
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Katja
I just purchased and received my first-ever pre-loved bag and I must say that the shopping experience at NPN Bags has changed my views of second-hand bags. Very accurate description of the bag, excellent pictures and the communication at all stages has been excellent. I think the most important thing for me was that I needed to be 100% certain that my bag is authentic. At this respect as well, everything has been done impeccably. And the end result - I couldn't be happier with my newest Mulberry addition, the beautiful and elegantly rock, vintage Roxanne. I can warmly recommend NPN Bags. One of my best shopping experiences. Thank you, Shian!
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Dorothy
I have purchased quite a few bags from Shian and it always thrills me to receive a new one .Just got a Red Ferragamo bag ,have always been looking for the right red color and this fit the one I wanted .All the bags I received from her are lovely and well cared for .Also I don't have to worry it being authentic .Thank you Shian ,until my next quest :-)
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Wendy
I've just received the beautiful Bayswater Bag Charm/Keyring I purchased from Shian and am so pleased with it - it's so cute and is already on my Bayswater! Beautiful packaging and excellent communication from Shian as always. Thank you so much and lots of love Wendy xxx
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Liz
I have just bought my fourth Mulberry from Shian. The beautiful teddy Alexa. As before excellent communication throughout the transaction. Always a very clear description of the bag and love the fact that there are so many pictures. I have no hesitation in recommending NPN Bags. A very thorough and professional way of doing business - and the choc was a very nice surprise!! Thanks again. xx
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Karen
I just received my first purchase. It is like opening a present on Christmas morning. It was securely and beautifully packed. I was given updates every step of the way and it was posted right away. This is my first time purchasing from NPN and it's been a great experience. I would highly recommend buying from NPN/Shian. Hassle-free, stress-free and risk-free!!!!
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Wendy
Dear Shian thank you so much for selling two more items of mine. I really do appreciate all you do to help me sell my bags - wonderful photos and honest description of each one, oh and the lovely emails exchanged too. I really do think of you as a good friend! Thank you and lots of love xxx
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Gloria
NPN is a dangerous place (for one's bank account!). I have just taken delivery of my second purchase (a beautiful lavender Effie satchel) and she is so perfect and lovely. Shian offers such a professional service, from supplying beautiful, authentic, honestly described bags right down to her lovely emails and careful delivery - oh and chocolate too! Buy with confidence - you won't regret it - thank you Shian.
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Angelica
I recently bought my first item from Shian and I am very happy with the fast delivery, the beautiful packaging and excellent service and customer care. I can highly recommend NPN and I look forward to do business with you again. Thank you so much!
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Amanda Wilcock
I recently fell for a wonderful vintage Mulberry Bayswater on The Nest's website and am absolutely delighted with her. Shian was, as always, so helpful and a complete delight to deal with. This was the latest in a long line of very happy purchases and sales with The Nest over several years. I can't recommend The Nest highly enough - thank you again, Shian!
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Kim
Just purchased my second item from Shian. Beautifully packaged and great care taken and attention to detail. Fantastic comes and first class service and the choccies are a welcome addition! I would not hesitate in recommending NPN to anybody.
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Lesley Mason
Great bag , excellent packaging, service and customer care,
will definitily be looking to purchase again.
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Claire Ross
Received my lovely Mulberry Mini Mabel bag this morning and am absolutely delighted with it. Have only just heard about your shop from an online forum but will definately be back! I am new to the world of 'designer handbags' and value the fact that the authenticity is guaranteed. Delivery was super quick and my lovely new bag was packaged beautifully. Many thanks.
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Alison R
Shian sold my much loved but too small Chanel bag last summer within 24 hours of the listing going live. I have just bought a replacement Chanel and the service on both occassions has been superb.
I have recommended NPN to lots of friends and am always having a look at new stock!
Buying and selling has been a pleasure and Shian is a delight to deal with.
Keep up the good work!
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Janice
Dealing with Siam and NPN is just 10000% a positive experience. This time I was a buyer and I am stunned again with the superb service- super prompt dispatch, incredible communication and a lovely, perfect item. I will b back - so many lovely things on here
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Kirsteen
Hi on my secound purchase from Shian communication excellent super fast delivery both times shop with confidence love the little personal touches too.
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Pauline Frear
Shian is fantastic and it's always a pleasure buying from NPN Bags. My latest Mulberry is simply perfect and is all the more special because of Shian's personal touch, from payment through to delivery. Thank you, as always! xx
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Ellie
Shian is amazing!! I LOVE my new Mulberry. Everything from the initial contact to unpacking my parcel the next day was superb. Buy with confidence. Many thanks, I couldn't be happier xx
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Becky Huang
Thank you so much Shian for the super quick delivery and well packaged bag, the bag is fabulous and I fall in love with her straightaway! I look forward to shop here again soon. :-)
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Katja
Thank you so much Shian! It was pleasant to buy item from you. I hope I find soon more to shop, cause you are so lovely lady.
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Claire
Shian took all the trouble out of selling my bag. An effortless, professional and speedy process! Very pleased :)
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Lotta
It was such a pleasure from the first thought till the end. Shian is an amazing, kind, friendly, lovely lady! I will positively see you again.
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Marissa
Shian always provides amazing service, always available to answer any questions regarding the products via email, and delivery is super prompt! Items are exactly as described, I always keep combing back! Thank you x
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Sue
Cannot praise Shian and NPN Bags highly enough. Items are exactly as described, arrive promptly and beautifully packaged. I am now recommending Shian to my friends!
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Christine
Hi everyone
I have had such a fantastic experience buying a bag from NPN. I have been searching for a black Del Rey bag for years with no luck. I had been to Bicester Village a few times and I bought a beautiful red one as I was told that they no longer had the black ones. Although I loved my new bag I emailed Shian on July 2nd to ask her to keep an eye out for me. I was so surprised and pleased when she emailed me on December 11th to say that she had a new one come into stock.
I have received her today and she is beautiful!
Shians service was fast and very professional filling you with confidence in your purchase.
The personal touches with beautiful packaging, card and chocolates made my day.
Thank you for making this dream come true for me and for all you do!
Have a wonderful Christmas x
Ps to her Seller- she has gone to a good home and I will look after her ;)
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Lynn
Just received my third item, a Chanel purse from Shian. It was posted on Monday arriving before lunch on Tuesday. It's great to know that you can purchase confidently from NPN. Shian's accurate descriptions, photographs and great prices are second to none. Thanks again for another wonderful experience. I cannot recommend Shian highly enough.
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Lindsey Hampson
Absolutely delighted with my latest purchase, a little black LV clutch. Since the very first time I discovered NPN, I was smitten! The service afforded by Shian is second to none, with excellent attention to detail, personalised but extremely professional that allows you to buy with 100% confidence. Merry Christmas and see you in 2017 x
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Anne
I hit the jackpot the day I was idly browsing through handbag sites and NPN popped up ........ I was curious so ventured in .......... and was smitten! I needed to find a loving new home for my Mulberry Del Ray and felt the Nest was just that place! Shian offers a truly professional, but personal service with wonderfully accurate photograph and very honest descriptions, and her pricing policy is very fair so I entrusted my baby to her - I was not disappointed! She sold very quickly followed by prompt payment - thank you so much Shian! If you are thinking of selling or buying then you can do so with complete confidence, there really is nowhere better to shop!! Merry Christmas Shian to you and your family xxx much love Anne xx
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Marzia
Beautiful bag and very sweet and personal communication from Shian, who takes a very personal approach to every single bag. would be happy to purchase from this site again and recommend it to others.
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Barbara Brown
Another fabulous purchase from Shian, always such a pleasure to receive the package beautifully wrapped. Great communication, makes everything so straight forward. Have a lovely family Christmas be in touch again soon.
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Marj
Thank you yet again Shian for rehoming my Mulberry in such a professional manner. You provide such a great service and all hassle free
for the seller. Have a wonderful Christmas .
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Marta
What a fantastic experience i have had in buying my dream bag. This Boy Bag is in such pristine condition. I am delighted with it, and Shian has been fantastic delivering it so quickly. Many thanks and Happy Christmas mx
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jane lees
Once again NPNBags and Shian have delivered! Unbelievable service, communication....Perfect bag, as described, faultless delivery and packaging. Will be back again! Merry Xmas.
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Elizabeth
Another effortless sale undertaken on my behalf by Shian. She is a true professional who removes all the hassle out of buying selling items that require new homes. Thank you Shian! Merry Christmas and I'm sure 2017 will be even more successful for the nest!
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Michelle
Superlative service which, in my experience, even exceeds that of buying direct from the brand. Sian's warmth and sound advice, together with absolute zero pressure to buy are only a few of the reasons why I would highly recommend NPN to anyone.
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Anita Brennan
I have just sold another bag with Shian ...Got exactly the same first class customer service with the personal touch .Shian does always look after me well and I wouldn't go to anyone .If you are on her website for the first time and do buy you will never go anywhere else ! Thanks again xx
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Paula
Shian is simply the best she as just sold 3 bags for me in super quick time her photos write ups are amazing and I have just purchased a LV purse off her Shian keeps you up to date all the way and her packaging is amazing ,thank you so much Shian .
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Vicki Fisher
having bought 2 bags within a week from Shian I can honestly say this Christmas is going to be the best ever- honestly described and amazing service, always a lovely email back and you can tell immediately that Shian loves the bags too and also that she loves that she has been part of bringing bag and woman together.
This is just the beginning for me as I have just started my collection.
Thank you Shian for bringing me a little bit of happiness
much love Vicki x x
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Karen
Shian. You must feel very proud when you read all these fab reviews As well as reflecting the beautiful bags you sell the reviews reinstate what I said in my first post in 2011 You truly are a lovely lady and passionate about your bags. It's a pleasure doing business with you. Ps. Love my Chanel purse X
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Jennifer
Christmas has definitely come early. Just taken delivery of my first Mulberry bag today, and oh what a beauty. I have bought several bags from Shian before and on each occasion you feel you have preferential treatment and absolutely A1 customer service. Customers can genuinely buy with confidence as the detailed descriptions and photographs are spot on.
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Jo
I've just purchased a beautiful Mulberry Bayswater Tote in Oak. It is exactly as described & was delivered quickly. All communication with Shian has been excellent as always. I've bought and sold via the nest & I have always experienced brilliant service. Don't hesitate in putting your trust in Shian. Many thanks Shian x
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Jean
Purchased a Mulberry continental wallet which arrived in no time. Purse was packaged beautifully and a pleasure to unwrap..presentation is everything.
I will be using NPN again, Thankyou Shian.
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Helen
I have bought an Alexander wang marti as my latest purchase (wasn't the first here). As always the quality and condition is excellent and as described. Delivery was super quick and the packaging so lovely as always.
Helen
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Andrea
Bought 2 different size Mulberry Roxette, perfect bag, all the packing is great, attention to detail, wonderful and honest service. I have no doubt to keep coming back to the shop.
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Nina
Bought and sold many bags here, and always very happy. Shian you are simply the best!
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Elizabeth
The lovely Shian has assisted me in finding new homes for two more of my items that are not being used as they ideally should be. She is a wonderful professional when both selling and buying and the experience is always a pleasurable one. I cannot recommend her highly enough
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Shona Small
I've bought several times from NPN and the service has been impeccable on each occasion. It's such a treat to open a beautifully wrapped package with a stunning bag inside. Shian is a fantastic seller and adds the personal touch to each and every bag that she sells.
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Lesley
Another wonderful package arrived today from Shian. Beautifully packaged. Arrived as stated. One very happy customer and will use Naughtipidgeons again. Thank you Sian x
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Carolyn Nixon
I bought a bag (Mulberry) from Shian/NPN last week and from start to finish the service I received was impeccable. From the beginning Shian was beyond helpful and kept me updated on the arrival of my new, very cute baby!! The packing was lovely and some very nice touches. If you've not bought from NPN yet then do it and see for yourself! Thanks so much Shian xx
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Ann
I have just received my gorgeous Mulberry bag and once again Shian has provided a fantastic service. The bag was exactly as described, it was beautifully wrapped and well packaged and the speed of service was great. I had a slight problem when collecting my parcel after work so I let Shian know. She responded immediately and sorted it all for me before 10:00 the next morning! Superb customer support - thank you. This is the third bag I've bought from Shian and I don't see me shopping for designer bags any where else. Long live NPN
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C James
Just sold my third bag through Shian and yet again the experience was fantastic. Shian could not have been nicer and her service is amazing. Highly recommended. Many thanks!
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Lady D
Received my wonderful brand new Paul Smith bag from one of the loveliest professional sellers ever Shian, many thanks I'll be shopping with again superbly packed too felt like Christmas had come early x
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Claire H
Once again, superb customer service from Shian. Absolutely thrilled with my Miu Miu pouch, which arrived beautifully wrapped. No wonder Shian has such a loyal customer base! Highly recommended.
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Pauline Rorie
My first bag purchased from Shian. So happy with my LV Totally MM! Amazing bag, perfectly described and packaged.
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Brenda Robinson
Received my Chanel and Mui Mui bags and delighted with them. I have bought with Shian before and the personal service, communications and care is 1st class. It's always a pleasure to shop with NPN and always great to look forward to the delivery. Thanks Shian xx
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Alison
Christmas has come early!
Thanks again Shian for excellent & super speedy service
Both my purchases have surpassed expectations and I wish 'The Nest' a very merry xmas xx
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Anna
Wonderful service from Shian again! :)
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Skye
My beautiful Louis Vuitton Nano Turenne arrived this morning! My mom bought me this for my 21st birthday and Shian made such an amazing effort to make it special! The customer service was incredible, Shian kept in touch until the bag had arrived and the bag was packaged perfectly. I will most definitely be shopping here again, would recommend this website to anyone! Thank you Shian
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Lisa
I have just received my beautiful Louis vuitton bag from npn. Wow.. Beautiful, beautifully packaged, communication excellent. Very satisfied with my purchase, thank you again shian xx
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Karen
I've just received my first bag from NPN; a lovely Marc Jacobs quilted bowler. To say I am thrilled is an understatement. From start to finish my buying experience has been a pleasure, and to get my parcel today beautifully wrapped with such wonderful personal touches made it all the better. Shian, you are a lovely person to deal with, and I will have absolutely no hesitation in recommending NPN and purchasing from you again.
Karen x
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Barbara
Received my beautiful Alexandra McQueen scarf today! As always, such brilliant service, beautifully packaged and attention to detail is second to none! Thanks again Shian. xxx
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Carole
Second bag I've bought from this lovely site and I feel it's the start of many more purchases to come . First class service and beautiful bags x
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Seda
I am so happy that i finally found the bag i have been looking for forever on the NPN in new condition. Super fast delivery, beautiful packaging, excellent communication and customer service, thank you Shian!
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Fay Collins
I have just received my 4th bag from Shian and it is beautiful. Always excellent communication and customer service, when my parcel arrives I'm like an overexcited child on Christmas Day! Thank you x
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Francesca
I've purchased several beautiful bags through Shian and they have all been delicious! All exactly as described - in fact I would say in the 3 bags I have purchased the condition has been even better than I thought it would! Beautiful bags, fabulous customer care and amazing prices. Thanks Shian as always xx
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Celia
My beautiful bag arrived today beautifully packed, excellent service once again, thank you
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Amanda W
I'm so delighted with my latest beautiful bag from The Nest! As ever, the buying experience was easy and pleasurable, and Shian's customer care is matchless. I also recently consigned two of my bags to NPN for sale. Both sold quickly, and I'm very happy with the results. Thank you so much, Shian!
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Lisa
Shian, thank you so much! My Del Ray is beautiful, and you made buying it an absolute pleasure! I can't recommend NPN enough! Super customer service, a really lovely lady to talk to and a real pleasure to receive my bag so beautifully packed. I will be buying again!
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Jeanette Bjerkenes
My beautiful bag arrived today, super quick delivery, wrapped so carefully and fabulous service.
Thanks
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Oksana
Bag is exactly as described and the service is superb! One of the best online shopping experiences ever!!
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Jill
My beautiful bag arrived today, super quick delivery, wrapped so carefully and fabulous service as always! Thank you Shian:) x
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Wendy
Thank you so much Shian for selling four items for me recently and so quickly with your beautiful photos and honest description of them. I have been selling with Shian for 18 months now and she is always so helpful and so professional - I wouldn't sell anywhere else. Many thanks love Wendy xx
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Brenda Robinson
Shian you deliver a fantastic personalised service and amazing bags. I love opening your beautifully wrapped bags. Such a treat. I love my Jimmy Choo Bree bag , it's fantastic. Can't wait to buy again from you. Brenda xxx
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Lisa
Having taken the plunge and purchased my first bag from Shian... 10/10 Excellent service! Just as described, super fast delivery and communication all the way, Impeccable!
Thanks again Shian and looking forward to my next purchase :-)))
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Sue Baars-Jones
Once again I've had the sheer joy of opening one of Shian's beautifully wrapped pink packages. Taking advantage of the Dior discount, I bought my first item from the design house. There is definitely another Dior piece in my future and I'm looking forward to shopping for it with Shian. Her service is exemplary!!
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Christine
One of the best shopping experiences Iβve ever made. Thank you for the perfect customer service, dear Shian!
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Hilary Dortmans
Beautiful wallet and fantastic service. I will definitely be buying from here again!!
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Linda Butler
Beautiful bag and the best personal service as always!
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jackie
I cant remember now how many times I have used Shian to find new homes for my collection but as always cannot praise her enough for all her hard work in the rehoming process of my bags. This time she sold 3 items within days of advertising them on her site. She definitely takes all the stress out of selling, thank you again Shian xx
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Sarah
Such amazing service! I wanted to ensure my beautiful bags found wonderful new homes and NPN was my only choice, knowing that the level of service given to customers is always excellent. Two of my collection found new homes in under a week! Simple, Effective & Fast!
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Deirdre
Just received my second bag from npn beautifully wrapped & the loveliest seller one could meet ... I highly reccomend this excellent & prompt service ...a pleasure to do business with ... Thank you Shian
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Sue Taylor
My second purchase from The Nest and I am once again delighted. Bag is exactly as described and is everything I anticipated. I'll be back......
Many thanks . Sue x
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Sandra Nichols
Thank you so much for my SBS she is fab can't wait to use her later today
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Lesley Mayberry
My Anya Hindmarch Messenger arrived the following day from order and very happy! I've used the Nest several times before and am never disappointed. Shian always provides a prompt and personal service.
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Alison Gardner
Received my Gucci coin purse next day, beautifully packaged!! A truly wonderful shopping experience. Thank you X
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K.R., USA
I was in desperate search for the digital blue LV mini pochette and spotted it on NPN bags. I purchased from this website not knowing what to expect and I'm so glad I took the risk. Shian was such a pleasure to deal with. Her attention to detail and prompt replies demonstrates her professionalism. She made me feel at ease with my purchase. Shipping was really fast and it was beautifully packaged. I highly recommend this site!
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Penny
Another two fab purchases from Shian who is the Queen of customer service ! Ifor you are considering a purchase then do not hesitate, you will not be disappointed. Thanks again Shian
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Jan Correia
Thank you so much Shian for making my first purchase of the beautiful Mulberry Bayswater bag so special. It came last night, wonderfully wrapped and the bag itself is gorgeous and it really is the personal touch that made such a different. I've just sent your website details to a few of the girls in the office and I'm sure they will be looking at it as I write. Thank you so much again Shian. Kindest regards. Jan xxx
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Karen
Many thanks to Shian for helping me find a new home for my bag, so quickly too! It has been an absolute pleasure to sell through the "Nest", Shian provided an excellent personal service from start to finish, thank you again xx
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P.C.
Having sold a few bags through Shian I have now purchased my first bag. Perfection! (hopefully there will be more to follow). Shian is a fabulous buyer/seller of bags. She gives such a wonderful service, is so friendly and it really is a pleasure to do business with her. Thank you Shian.
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Ann
Today was the day ! My Bayswater has arrived . I am in love with it already !
I would just like to say a big thank you Shian for the impeccable service and attention to detail in your packaging. The fact that it was a present just made it that little bit more special .
Your description and honesty was very much appreciated and i will certainly recommend your services , and who knows maybe even use you at some point in the near future for a matching purse.
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Helena
Thanks again for another super purchase! Every time I buy from you the service is perfect!
Look forward to my next item!
XxX
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Anita
Outstanding as ever Shian ! I've lost count of the number of purchases I've made but every one was the same personal first class service . I love my pink willow tote thanks again X
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Jane
Another purchase with out of this world customer service. I simply love how special every purchase has been over the years and this is why I come back time after time. Through description, to delivery, everything is spot on. Shian's USP is how she cares and makes you feel like the most important customer ever.Thanks again Shian
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PJ in Singapore
This is my 1st purchase from NPN (a very lovely Mulberry Lily) and the bag is indeed in beautiful condition as described. I have read praises regarding the service and I'm glad to say it did not fail my expectations.
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Nickie
Wow beautiful bag thank you so much. First class service
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Amanda W
Yet another gorgeous Mulberry from The Nest! As always, the whole buying experience was a delight. Shian has sold many bags for me too over the years, and I can't recommend The Nest highly enough for both selling and buying. Thank you, Shian xxx
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Rebecca
Hi Shian - just arrived home and opened another beautifully wrapped " gift " . I'm absolutely over the moon and once more, if I didn't know otherwise, I'd think my recent purchase was brand new. She's an absolute beauty and you are once again, a true shining example of what exceptional service should be ... I can't thank you enough x
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Lesley Sutherland
Thank you, Shian. Another amazing bag, first class service x
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Dana
Just bought a beautiful bag from the Nest and I get the impression it was the first of many purchases. Shian is a delight dealing with. Very friendly, acceptionally knowledgable and will respond immediately. I could not have had a better experience. Thank you very much Shian xx
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Muna
My fourth purchase from npnbags (and sold some bags too). As always excellent professional service from Shian and the experience is better than buying from the shops! The bags have arrived exceeding my expectations and packaging/wrapping is beautifully done with a thoughtful gift as well. Thank you very much!
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Louise
My first purchase but not my last. Beautiful bag, exactly as described and arrived super fast. But that is not what makes this a good place to shop. It is how welcome Shian makes you feel from the moment your payment is taken. I shared several emails with her arranging delivery and just a bit of general chit chat too! I have never been made to feel so valued by an on-line shop. I will certainly be back again."
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Andrea
Another purchase, another fabulous bag! The best place on the planet to buy and sell beautiful bags and Shian is the best! X
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Lynn Bothamley
Great service as always,prestige packing with so much care and attention. Fabulous business and really organised this is the third purchase thank you! X
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Marie
Yet again a wonderful bag to add to my other purchases. I love this Jimmy Choo bag. The customer service is A Star and you buy with confidence knowing you will purchase a beautiful handbag.
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Nicola Halls
This is my 4th purchase from the nest and as always the service was first class. I think this one is my favourite bag yet! I feel so confident buying from Shian - such a personal one to one service and the bags never disappoint, always even better than described. I now won't buy my bags anywhere else. Thanks again Shian.
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Christine
I've now purchased several times from Shian at the Nest, this purchase as always was perfect. My niece will adore the lovely Mulberry wristlet in blue nappa. Exactly as described, in marvellous condition and with speedy delivery. Shian looks after her customers well. Highly recommended
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Darja
Great shop, great selection. The buying proces was very fact and efficient, the bag was perfect, it arrived almost immediately, beautifully packed and everything had a very personal touch. I'm a first time customer but I'm sure I'll shop here a lot in future.
Thank you, Sian.
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Lorraine Palmier
Thank you Shian for selling three of may bags all of which got snapped up instantly - your photo's, description and packaging are spot on. I can't wait for the NEST to re-open - hurry up Septemberxxx.
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Tracy
I received my new beautiful Mulberry Blenheim bag- my fourth bag from the best. It is always such a pleasurable experience dealing with Shian- who is so kind and patient (going out of her way to explain and answer any questions) My bag came wrapped beautifully- and with the thoughtful free gift of leather wipes. Thanks for another beautiful bag- and see you soon for number 5!!! ❤️👜❤️
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Sue Taylor
Gorgeous bag, exactly as described - thank you so much. Arrived very promptly, beautifully presented and packaged - just like buying one from Mulberry direct. I felt like it was my birthday! I will be recommending you to others. Very best wishes, Sue
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Emma McConnell
Shian helped me sell my Mulberry Exotic Tweed Cecily bag earlier this year and she has been amazing! So lovely and helpful from start to finish, she always replied promptly to any questions or queries I had and I never would have found a seller for my bag without her.
Now my bag has a new home in Sweden and I have some money to spend next time I see something in the nest. I would definitely recommend that you use her services!
Thanks for everything Shian!
Lots of love,
Emma. Xxx
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Lisa W
My first purchase from the Nest, received an absolutely fantastic service. My New Mulberry Bayswater arrived like a present all wrapped up and beautifully packaged. Will be sure to visit the Nest again and spread the word. Lovely to purchase from you Shian and thank you for everything. Lisa X
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Sally
Two bags sold! A helpful and efficient process, as always. Many thanks, Shian.
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Lynne H
Wonderful service as always from Shan - the Nest is the best!
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Niina
My first purchase, a Mulberry scarf and a PS bag, both as described , beautifully wrapped and in such a good condition, too! So happy with my shopping experience! Thank you!
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Sue Attrell
Yet another wonderful 'buy' from Shian, another Mulberry to add to my collection. I love purchasing from Shian, nothing is ever too much trouble, and when the package is received, it is exciting, although you know what you've ordered, it's always wrapped like a gift, and is so special. So thanks Shian for everything you do, long may you reign as Queen of the Nest!!!
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Lynn Storey
Hi Shian,
Just purchased my second bag (Hermes Etribelt) from Shian and wanted to say a big THANK YOU for yet another flawless transaction. Perfectly described, beautifully wrapped, super fast delivery. What more could a girl want? Until the next time...........Lynn
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Joanne B
I was thrilled with my LV Alma and Shian's amazing service. I am sure that I will be back!
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Allyson Peach
Beautiful LV Artsy in Damier Azur just delivered. Fantastically packaged. Superb service .
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Carolyn
My first purchase from the Nest - I love my new bag which arrived speedily, beautifully packed and exactly as described. Shian is an absolute pleasure to deal with and I look forward to dealing with her again in the future.
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Sarah Harris
Amazing service from Shian. My first purchase, definitely won't be my last. My Louis Vuitton Neverfull came super quick and gorgeously packed. Thank you xx
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Amanda W
Thank-you, Shian, for 2 more wonderful bags. As always, it's been a complete pleasure to buy from you. As so many of your customers say, the service you offer is absolutely superb. I'll be back for more as soon as I can!
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Claire H
My first purchase from Naughtipidgins and it certainly won't be my last! Fantastic and personalised service from start to finish. The Chloe bag is stunning too. Very happy customer!
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Mandy Kaim
Recently I bought the Dior Miss Dior Promenade Pouch in a glorious bright green, it is stunning the same as all of the bags I have purchased from NPN over the last few years, the bags are always amazing the service exceptional it's why I don't shop anywhere else. Thank you Shian until next time Mandy xxxxx
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Patricia
I have to say that I am absolutely delighted with the service that Shian provides, she walked me through the buying and delivery process and answered all my questions. I am sure I will be buying again from her soon. Great customer experience from end to end.
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Georgina Williams
Amazing service from Sian, I place the order for a Balenciaga bag and received an email straight away confirming everything. She kept me updated every step of the way and I will definitely be placing more orders. Thank you. X
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Lorraine
Love my stunning Mulberry scarf - best seller on the web - Shian will never disappoint - her service is outstanding!!!!!!xx
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Michelle
I am beyond thrilled with the Bayswater I purchased from Shian. As always the transaction was a pleasure from start to finish and I cannot wait to use my new bag. Thanks again Shian xxxx
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Helen
Just received another beauty from Shian. A lovely easy experience again.
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Lori
Another brilliant experience as a seller and another fantastic experience as a buyer. Thanks Shian!!!!
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Jackie
Another faultless experience with Shian so professional all round A1+++++
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Sofia
Everything about Shian and NPN bags is amazing. I have never received better or more personal service. I received my bag in less than 3 days (I live in Sweden), it was beautifully packaged and looked just as it did in the pictures.
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Janet Bennell
I recently sold a bag and the service was excellent. The authentication and assessment of condition was incredibly thorough, so buyers know they are only getting genuine bags in excellent condition. Also the commission rate of 25% is very fair considering some second hand bag shops charge 40% to 50% commission. I received very friendly and courteous service, and prompt payment. I would recommend this company to anyone selling a designer bag.
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Eva
Absolutely thrilled with my gorgeous and beautiful Bayswater. Will be back for more once my bank balance recovers:)))
A big thank you to Shian for a fabulous and very personal and personable service.
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Connie
This was my first purchase from Shian and I was not disappointed! I bought a gorgeous Amethyst Balenciaga, one of my Holy Grail bags. She looks brand new, virtually no wear at all and just opening the box was like getting a present. I will be back!
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Sue
Bought a fab Marc by Marc Jacobs clutch, fantastic condition, just as described...in fact better, as I couldn't spot some of the wear detailed by Shian! Brilliant service, and fab comms. Will definitely buy again & recommend to friends. 😊👜
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Deidre
Exceptional
Service with a friendly but professional lady . . A deliciously attractive package containing a beautiful perfectly described bag . Exceeded my expectations , would not hesitate to reccomended to others or buy again , thank you shian
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Christine
I bought an adorable Louis Vuitton charm from Shian @ NaughtiPidgins Nest, it is perfect. Absolutely beautiful. It complements my Azur Speedy beautifully. Shian as always is an absolute gem to buy from. Highly recommended💖
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Andrea
I recently bought the beautiful Hermes Jige Clutch and I am over the moon with her!
I have bought several bags off NPN now and Shian is just excellent at what she does and is so accurate in her descriptions of the lovely items that are for sale that I feel the items are always even nicer when you actually get your hands on them and see them for real.
Perfect customer service and you are a lovely lady to deal with Shian.
I will be back for sure. x
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Helen
Thank you! My second purchase and absolutely thrilled again. Your photos and descriptions are so clear and the bag is always as described, completely trustworthy, xxx
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Alex
My first purchase from the nest and I am so pleased with my new mulberry bag. It's exactly as described and shipping was quick with the bag beautifully wrapped. Will definitely buy again from NPN x
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Rebecca
Hi Shian,
I absolutely love my new Mulberry bag - without your detailed description, I'd have assumed it to be brand new. It's absolutely beautiful and was a fabulous buy. This is my second bag from NPN & I wouldn't hesitate to recommend you; You offer an amazing service and once again my I'm a very happy customer.
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Karen
Firstly apologies Shian I purchased my second bag about a month ago (LV Eva ) and never left a review which is unfair when you put so much effort into the service you offer which everyone else states is first class and I also confirm that .
Thank you 💋😊 I m happy happy happy X
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Lindsay
I have purchased Mulberry bags from Shian before but this is my first Prada and I was not disappointed. It was beautifully presented and better than described I love it!!
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Lorraine
Superior service yet again by the NEST - three fab LV items purchased and one of my own items sold on the NEST within a week of being listed β what more could I ask for!!!
Thank you so much Shianxx
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Jordan
Thank you Shain for such great service and a gorgeous bag. I love the attention to detail you put into the items and what excellent customer service you provide.I'll look forward to buying from you again.
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Lindsay
It is always such a pleasure to receive a bag from Shian, her service, attention to detail and presentation make it a special shopping experience, I would love to buy a bag from her every day as it's such a tonic.
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Hayley
Thank you Shian for my lovely new bag. As always, excellent and reliable service and fantastic communication. Would thoroughly recommend anyone buying from the NEST.
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Bev
Excellent service as always whether spending Β£200 or Β£2000 Shian makes me feel special every time .
Attention to detail & description & advice second to none.
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Rachael
This is my 3rd purchase from Shian, who is a wonderful, helpful seller.
My bag arrived the next day beautifully wrapped and exactly as described, your attention to detail is always spot on!
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Ann
Absolutely outstanding customer service from the lovely Shian and the bag I purchased is beautiful, exactly as described and even better in real life. I cannot recommend NPN Bags highly enough. Thank you so much Shian xxx
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Nicola storey
Bought a cute little coin keyring, trustworthy and reliable service.
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Alison
Ultra quick, ultra fabulous, ultra nice, that's both the bag & Shian!
Never disappointed when shoppping here....
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Lorraine
Thank you so much Shian for selling another one of my bags so quickly. I have experienced both buying and selling on the NEST for many years now and I know first-hand the high standard you have kept throughout this time is just amazing!!!!! You are one professional βbag ladyβ β thank you.xx
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Wendy
Many thanks Shian for selling another bag for me. Always so helpful xxx
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Lynn
Thank you for my lovely bag it was so nicely wrapped and appreciate the little extras. This is my second time purchasing the service is outstanding.xx
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Jenny
Thankyou so much for my lovely Mulberry Bayswater purchase. It is perfect and I love it so much. You are a pleasure to deal with and have made me feel so special. Thankyou once again and I hope to deal with you again very soon. Xx
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Angela
I have just sold two items with Shian, first class as always and completely hassle free as a seller. Thanks as always X
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Anita Brennan
I have bought a few bags from NPNS and sold my first one with Shian and every time I have received a first class service , thanks so much I will be back again and again xx
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Fenna
Thanks for the little frame Shian - so cute!
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Gill
I have just bought a gorgeous Mulberry from Shian. The bag is lovely and matches the information on the website perfectly. The service from Shian was fantastic and would recommend buying from her. This won't be my last purchase !!
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Ramona G
I received my lovely LV pink scarf. The package was perfect and as always, Shian is a super seller. Such an honest and genuine person. Thank you Shian.
Ramona
xx
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Lynn
I am delighted with my first purchase (Chanel flap) from Shian. She is such a lovely, genuine lady to deal with. She is currently selling some of my bags and both selling and buying could not be easier. Fantastic, quick service. I ordered yesterday and it arrived before lunch today.
I cannot recommend NPN highly enough. Thanks so much, Shian.
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Penny
Another A1 purchase from Shian who makes buying and selling always a pleasure !
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Michelle
WOW! Fabulous purchase,fabulous lady to deal with. This is my 2nd purchase from the nest and once again a superb immaculate buy. Thankyou Shian xxx
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Helen
Absolutely delighted with my Chanel handbag, exactly as in the photographs and description, love it, will definitely be back!
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Vera
Lovely bag and super service! I am delighted.
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AJ
I've just bought my first bag from Shian and she was so helpful answering my many questions! It arrived the next day beautifully wrapped and was in immaculate condition, it looked like new not pre-loved! I'm really happy with my purchase as it was a bag I've wanted for years...and I'm now saving for my next one! Thank you Shian!
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Lynne H
Wow Shian 11 years and still the best in the business - long may you continue x
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Kirstie
A message to thank Shian for my latest purchase from the Nest , not my first and most definitely not the last. Great communication as always from a lovely lady. Buying or selling ( done both) the service is second to none.
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Lydia
Absolutely first class service from NPN as always. Stunning handbag, beautifully packaged and perfect description. Can't wait for my next purchase!
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Stephanie Liscio
This is an absolutely gorgeous bag, and it arrived so quickly. I was worried that since I lived in the US that it may take long to arrive (or that the process may be complicated), but it only took a week and couldn't have been easier! I love that the card had a brief history of the bag - when it was originally purchased, etc. I wasn't really familiar with the style and fell in love with it when I looked at the pictures, so I loved learning a little background about the bag. I simply can't say enough nice things...thank you very much!
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Sally
Absolutely love shopping at Nautipidgensnest. This is my 3rd Mullbury purchase from Shian. Her customer service is excellent from start to finish. Everything comes lovingly packaged. Cannot wait for my next purchase. One very happy customer. Thank you.
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Amanda
Fantastic bag and fantastic online shopping experience, thank you so much Shian! Just got my first pre-loved bag as an early birthday present and am so happy I found Naughtipidgins Nest. My Mulberry Tillie arrived really swiftly - it looks and feels brand new, was fantastic value and came beautifully wrapped with such thoughtful extras too. I'll definitely be recommending the Nest to all my friends and checking in regularly in future to see all the lovely bags - just wish Christmas wasn't so far away now!
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Gillian
I've bought 4 bags from Shian in the past couple of months and I have to say Shian's customer service is one of a kind. She is very helpful and honest and doesn't want to just 'sell' the bag to you. From the point of sale to delivery Shian updates you so you feel at ease that the bag will get to you safely and as always it's packaged up well and protected. It feels like it's Christmas when you open up the box! Shian is hands down one of the best online sellers and would not hesitate to buy from her in the future! Thanks so much! xxx
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Lorraine
I was trying to be good by only selling my unwanted bags on the NEST β but then comes along the most amazing LV bag and I just had to have her β stop tempting me Shian!!!!
Seriously, this is the best website around to buy genuine designer bags β I have been buying and selling on this site for years. Thank you Shian x
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Claire
Having bought from Shian in the past, I had absolutely no hesitation in snapping up a major Chanel purchase as soon as I saw it. I knew the bag would be exactly as photographed and described, and that the transaction would be a joy from start to finish.
I could not be happier with my beautiful bag, and the thought and detail Shian puts into every step of the process is second to none. From the wonderful communications after payment, the tracking details and the thoughtful emails in anticipation of the bag arriving to the beautiful packaging, little extras and handwritten note, buying a bag from Shian beats almost any experience I've had buying a bag brand new. I cannot recommend this shop highly enough and I will definitely be back for future purchases!
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Sinead
I was abit nervous living in San Francisco to purchase my Chloe Paraty bag from a seller I didn't know and in the U.K. I took a leap of faith and boy! am I happy I did. As others have said, and I echo, Shian's level of customer service is unparalleled. Shipping was a breeze and quick!, the bag was impeccable and the communication throughout kept my mind at ease. I will absolutely be back to Nest and cannot wait to share this experience with my friends.
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Linda
I have just put my beautiful LV Bastille to her bed, she is even more gorgeous up close. Shian yet again you have been wonderful to deal with, your customer care is second to none, in dealing with you over the years you have shown great kindness and unlimited patients and very very professional, until the next time, many many thanks
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Lisa lush
βMy Mulberry Bag arrived today and I love it! This was my first purchase from NPN at first I was a bit hesitant but as soon as I clicked buy it now an email arrived which put my mind at rest. Communication was excellent with Shian delivery was swift and the bag is exactly if not better than described . When I opened the parcel it was beautifully gift wrapped felt like an early birthday present . So now to start saving for the next one . I would recommend Shian to all 👛 👝 🎒
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Elaine
My Mulberry Mini Mabel arrived today and I absolutely love it! This was my first purchase of a "proper" bag at the ripe old age of 40-something and I couldn't be happier. A friend recommended NPN and she was right to do so. Communication was excellent, delivery was prompt and the bag is exactly as described (in fact, I would say it is even better than described). The fact that it was beautifully gift wrapped was the icing on the cake and has made me very special. The only downside is that I shall be regularly checking the site from now on and I'm not sure my bank balance will be so happy! Thanks Shian for a fabulous shopping experience.
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Denise Crump
Received my Mulberry bag last week. Over the moon with my purchase. Was so impressed with how it came all wrapped up and all the cards etc in with the bag. I am looking everyday for my next purchase.
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Allison
Received my beautiful Mulberry bag today and I am delighted. So glad I found this website, Shian is so lovely and her customer service is amazing. I would not hesitate to use this site again. Would highly recommend, you won't be disappointed.
X
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Sharon Barber
A little belated, but I wanted to post this to acknowledge Shian's extraordinary, professional service. She has sold a few bags for me in the past couple of years and I cannot praise her highly enough. She knows her stuff and creates such beautiful, detailed shots of them, that any future buyer knows exactly what they are getting. She is second to none and absolutely lovely to deal with.
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Sally
This was my first purchase from Shian, and also my first high end bag. Shian's attention to detail in her descriptions and pictures were great and gave me confidence that I knew exactly what to expect. The whole process was so easy, communication was impeccable, the bag arrived quickly and beautifully packaged. I'm sure this won't be my last purchase!
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Karen
Received my bag today and I am delighted
Communication via email spot on.
Bag exactly as described I will definitely buy again
Very positive experience
Thank you
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Nicki Smith
Received my beautiful bag today, amazing, absolutely as described and as always delivered in fantastic wrapping with the upmost of care. I have bought numerous items from Shain now and I have no hesitation in recommending her for her fantastic service, fabulous items and real desire to always deliver the best customer service. Thank you again.
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HW
I am absolutely thrilled with my purchase and am thoroughly impressed with the customer service. The email contact and updates on my order where second to none, the posting swift and reasonably priced, and the package on arrival was beautifully and carefully boxed, with all the necessary information, including care advice etc.
This is the first time I have purchased from the Nest, and indeed my first ever purchase of a preloved item. I was somewhat apprehensive initially however the item I purchased is no longer produced, so encouraged by the wealth of positive reviews I decided to go for it.
I could not be happier, the item is as New, exactly as described and photographed, and I would not hesitate to purchase from Shian again. I must admit I received better service and communication than I have from high end boutiques at times.
I look forward to my next purchase. Thank you Shian, a great experience.
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Nicola
My second purchase from Shian and I'm thrilled again! Receiving a parcel from NPN is like Christmas Day! Both bags I've had are so immaculate they may as well be new, and the customer service is better than you'd find in any shop. Saving hard for my next one :)
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Craig
I was so pleased I came across the Nest when Google searching for an agent to sell a bag.
I was a little unsure about putting an expensive item in the hands of another person, but needn't have worried.
Shian's product knowledge and customer service from start to finish was superb! Thanks again.
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Marie
After conducting lots of online research with a view to buying my first mulberry bag I decided to purchase through Shian and I do not regret it. I ordered the lovely east west Bayswater on Wednesday evening and it was dispatched the next day. Shain's attention to detail cannot be faulted from the photos of every minute detail online to the beautiful wrapping the bag was presented in. I love my mulberry and the service I have received, so much so, that I made another purchase Saturday night of a much wanted full size Bayswater! Thanks for making the experience so smooth and pleasant Shian.
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Amanda W
Another gorgeous purchase from Shian! The buying experience has been a pleasure from beginning to end, as always. I've bought and sold many bags through The Nest, and Shian's customer service has always been incomparable. It's been a delight to deal with her, and I can't recommend NPN highly enough. Thank you so much, Shian x
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Paula Webb
Purchased my Del Rey on Thursday and it Arrived Friday excellent service very pleased.
Shians descriptions are always so accurate her photos are amazing you know her bags are exactly as described. Thanks so much.
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Linda Culm
Absolutely love the bag, which was delivered, beautifully wrapped, in a most timely manner. This is my second purchase from Shian and I will definitely be back for more. Five plus stars!!!
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Caroline Smith
So excited & happy with my Mulberry Antony. Arrived on time and was imaculate as promised.
Carefully & beautifully wrapped with a lovely personal service from Shian.
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Julie
I was so excited when I ordered my bag and was not disappointed. After reading the excellent feedback that Shian has received I purchased with absolute confidence! Her descriptions are spot on and identify every minute detail that you probably would not even notice. Her level of communication was second to none. Shian has taken the worry out of buying a pre-owned bag. I beautifully packaged item and a stunning bag. Thank you Shian I will most definitely be purchasing my next treat from you and have already started to spread the word to family and friends.
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Deborah
My first purchase from Shian arrived today and I absolutely thrilled with the bag, exactly as advertised. The customer service Shian gave is second to none and the presentation/packaging is spectacular, so good that you could order as a present and not have to re-package/re-wrap! It takes a lot to impress me and I am impressed. I will have no hesitation in recommending the site to friends and family.
Thanks Shian for restoring my faith in on-line buying x
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Alison
My beautiful bag arrived yesterday and is just wonderful!
The whole experience of dealing with NPN and with Shian was enjoyable and I felt confident and well looked after at all stages.
Communications we're prompt as was delivery. Packaging was beautiful and I will definitely be back when I'm next in the market for a bit of luxury! Can't wait to take my bag out for a spin!
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Lesley
Thank you, another great purchase, exactly as described, brilliant communication. I am sure I will be buying from you again.
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Alison
I feel like I have gained a new friend in Shain!
From looking, through to buying & then receiving my beautiful LV, Shain has been with me all the way.
Exquisite service with a personal touch that I can't recommend enough xx
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Jenny
Just to let you know my bag as arrived and I'm absolutely thrilled - it was like opening a present everything was so beautifully gift wrapped I didn't expected it, but made the purchase ever more pleasing. The bag is beautiful and I can't wait to start using it. Thank you so much for your advice and help - Shian is so honest and lovely, definitely looking forward to purchasing from you again.
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Lisa
Many thanks again Shian, for another stress free sale, such amazing customer service. Thank you x
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Michele
Bought my first ever pre-loved bag from NPN. Condition was superb and Shian's customer service certainly lives up to it's reputation!
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Katie
Just sold for the first time. Shian was helpful and friendly throughout. An absolute pleasure to deal with. Thank you.
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Yvonne
Have just bought my second bag from Shian and am absolutely delighted with them, totally authentic and as described and even better than photos. This is my go to site now for any bag purchases saving hundreds of pounds and everyone thinks they are brand new!!!!! I'll definitely be back.
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Angela
Absolutely delighted with my bag and amazing service from Naughtipidgins.
I will certainly be returning and letting my friends know about the site.
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IE Manchester
I have purchased my first bag from NPN and it will definitely not be my last. Shian kept me well informed regarding delivery which was next working day. The bag was beautifully packaged and was perfect, exactly as described and well worth the price. Thank you again Shian for everything. XxxX
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Jill
I have lost count of the many purchases I have made from NP but the service is always the same. Excellent!! Thank you Shian, just perfect as usual:) x
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Bridget hahnel
A pleasure dealing with Shian who gives a very efficient service stress and trouble free. I bought a mulberry as I'd searched for the colour for ages and everyone was sold out . Next time ( and I'm sure there will be one) I'll go to Shian first !She was so helpful. The goods were beautifully packaged and arrived as she said they would . A lovely personal service .
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Bev
Good honest customer service with the personal touch. Would certainly recommend , inspection reports are spot on taking the worry out of buying pre-loved . Thank you Shian you are wonderful xx
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Andrea
Shian is the best!
I have bought and sold through the Nest and I can't fault the service or the bags that Shian provides.
I recently bought my first Dior bag and I am absolutely over the moon with it. I bought a lovely miu miu bag a little while prior to that and was absolutely over the moon with that one too!
Always as described and beautifully wrapped.
If I could afford it I think I would buy a bag every week :-)
I will be back for sure. xxx
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Kristy
Bag arrived today, fantastic bag and fantastic service. Communication is also fantastic. I will certainly purchase again.
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Rachel
I recently purchased two bags from NPN and I am delighted with them both. The service is excellent from Shian, with great communication and fast delivery. Items are just as described and beautifully wrapped up when they arrive. I will be back again soon!
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Anna
Excellent service from Shian again, highly recommended! :)
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Anne Richardson
I have just become the proud owner of my second bag purchased from the Nest. The service, efficiency, care, professionalism etc. that Shian provides is exceptional and I will be hoping to increase my collection in the future.
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Teresa
Excellent service from Shian from start to finish, great communication and fabulous packaging! My bag was exactly as described on the website I am thoroughly delighted! Thank you Shian :-)
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Lindsay Bridgewater
What excitement a beautifully packaged bag to add to my Mulberry collection I will certainly be purchasing again. Excellent communication and quick delivery.
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Sonal
A gorgeous new bag and wonderful service from start to finish from Shian.
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Nina
Best ever experience selling and buying my bags. So easy, pleasant and ever so quick. Highly recommended site. Thankyou!
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Karen
I have bought a number of bags from Shian....receiving great bags and great service each time. Now I have recently sold a bag at the Nest, and once again it was a great experience from start to finish. I would highly recommend the Nest for buying or selling.
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Katy
Couldn't be happier with Shian's amazing service and products. Can't wait for my next purchase!!
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Kav
I ordered my bag all the way from Australia and I couldn't be happier! It is gorgeous, also Shian was so lovely and a dream to communicate with. Very happy customer, thank you so much!
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Lorna
Received my first order from Shian today and I'm absolutely delighted - the bags are perfect, just as described and they came quickly and beautifully packaged. The whole transaction was so pleasurable, Shian is a lovely personable lady to deal with and I look forward to my next purchase.
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Bonnie
My new Garden Party is a beauty, and I thank you so much for the outstanding service and perfect description of the bag. I can't wait to do business with you again! This was a pleasure!
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Elizabeth
My graphite Bayswater has just arrived and it is of course as described; just beautiful. Parcels from Shian are always a cause for great anticipation and excitement and she never disappoints. I have both sold and bought via Shian and would recommend her service 100% to all lovers of genuine designer bags
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Suzanne
Thanks for another fantastic, reasonably priced, perfect Mulberry. Wonderful service as usual. Highly recommended.
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Carolyn Campbell
Another fabulous bag from Shian. Beautiful condition and quick postage. Great service from start to finish. I will be back!!
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Sonia
Absolutely brilliant service from start to finish. My new bag is in amazing condition & it arrived beautifully wrapped. Highly recommend Shian's shop!
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Tina cates
THANK YOU SO MUCH SHIAN,
Once again you've exceeded my expectations. This is my first post but second and 3rd purchase from SHIAN 😁and I am so happy to have found this shop!! SHIAN is like a friend to me although we've never met she responds so quickly when I email her on any questions that I may have which makes my shopping experience comforting and amazing. From the prices on these bags to the condition they are in when I recieve them is unbelievable. I am a forever client,again thank you so much SHIAN you are the best!!!!
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Carolyn Campbell
Thrilled with my gorgeous new Alexa. Fabulous service!
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Lisa
Fabulous bag. Fantastic service in every respect. Thank you.
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Sarah shreeve
Have just sold another bag with shian at the nest brilliant as always whether you are buying or selling have done both shian professional service is first class and would highly recommend the nest to anyone on the hunt for a bag
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Lucy McKinven
I purchased 2 bags in November, one for myself and one for a birthday gift for my sister. The service from yourselves is truly outstanding. It's the first time I have purchased from you and I would have no hesitations in using again and recommending you to others (in fact if my sister gets the Mulberry bug she might pay you a visit herself)
Such and easy and pleasurable company to deal with, beautifully wrapped and well packed and communication via email was second to none! I'll give you guys a "highly commendable" first prize rosette!
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Tiffany
I was perusing and noticed Shian had exactly what I was waiting for - Black Croc printed Mulberry Bayswater so I had to get it! This is my second time buying from her and it was just as seamless as the first. I'm even currently living in Hong Kong and she shipped it without a hitch - I received it within a week. Amazing customer service and communication. Do not hesitate to buy from her if she has what you're looking for!
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Lindsay
Another perfect purchase from NPN. It's such a fabulous shopping experience. I can think of few nicer treats than taking delivery of an authentic, beautiful new bag accompanied by chocolate. The only problem is that it's just a little bit addictive! 🤗 Thank you again Shian for your impeccable service. I am off to gaze at my new Alexa.
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Sam Goodwin
Another smooth purchase. Thank you so so much, 'lovely person, professional and personal with high quality goods and honest impartial but factually correct advice'. She has helped me several times and been honest. Packaging is better than Mulberry itself in my opinion.; really personal touches. Thank you Sian xxx. Highly recommend 👍
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Leillah
It was such a pleasure dealing with npn bags. I emailed Shian with so many queries before purchasing, all of which she responded to promptly. The bag arrived when she said it would, as she said it would. The packaging was so pretty, I felt like I was getting a gift. Thank you so much!
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Penny
Another smooth transaction by Shian who offers a truly professional service! If you are thinking of buying or selling with the best then do not hesitate ! I have done both many times and will continue to be a regular customer.
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noreen
this is my 2nd time i have been selling my bags to shian and the service that i have received from day one until i have received the payment is absolutely brilliant. shian will answer my email as quickly as possible and always very helpful with the answers. i have no hesitation to use her service again and highly recommended to everyone who wants to sell or buy any items here.
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Sarah
The service at the nest is fantastic! I am extremely happy with my purchase. Shian keeps in contact throughout the purchase and always gets back to you if you have any questions. I love the little extra touches that were a lovely surprise. I would recommend anyone that is looking for a pre-loved bag to use the nest...you won't be disappointed!
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Karen
Absolutely delighted with my latest purchase! Fantastic bag and delivered in consummate style.
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Lisa
I'm so delighted with my gorgeous Balenciaga and the wonderful service I received from Shian. A perfect retail experience from beginning to end and I'm sure I'll be back again in the future! x
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Susan
An absolute amazing lady! Wonderful to deal with and super fast delivery outside the UK. She took utmost care with the packaging. Thank you so much, dear!
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Diane
Buying from NPN is like buying from your best friend. Shian is wonderfull..trustfull..the communication is very good. Fast delivery also outside the UK. My lovely Balenciaga was wrapped like a Christmas present.
It was a great experience..thank you!
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Vicky
I went to NPN after a recommendation from a friend, who has bought from Shian before. It was so easy and I felt reassured all the way through. Shian keeps you informed every step of the way and you feel like you've known her for years. Although I'm totally in love with my bag, I definitely will be adding to my collection!
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Louise
Another lovely purchase from Shian. Service second to none and attention to detail first class. This is my fifth purchase and won't be my last! X
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Iris
This has been my first purchase from Naughtipidgins. What excellent, wonderful and special service! From communication to beautiful presentation- First Class customer service and experience.No hesitation in highly recommending this shop. Iris X :)
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Eva
What can I say that has not been said before....
All I can say is all comments in the guestbook are absolutely spot on.
Lots of love
Eva
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Rachel C
Lovely Vuitton purse and my second purchase from NPN. Item exactly as described and packaged with love and care. Excellent communication throughout. Worth every penny for such a great service and knowing you will get a genuine product. Thank you Shian :-)
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Zoe Heath
I purchased my first bag from NPN for the first time this week and am truly converted. The transaction was smooth, the communication and process was excellent and I am totally delighted with my new Mulberry which was in fantastic condition and exactly as described. When unwrapping the package, the beautiful presentation only added to the anticipation and was a totally (unexpected but) superb touch. I certainly felt indulged and can't remember ever being so pleased to receive something! I will definately be back and already have something to add to the wish list. Thanks for making my day Shian.
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Kim
Thank you Shian for another lovely bag. Always a pleasure shopping at nest & excellent service. X
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Lisa kimber
All I can say is this lady is amazing from the bags to the service ! Won't be shopping anywhere else now !
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Mel
Received my beautiful Mulberry Daria today all wrapped up with a bow and even more lovely in real life! It is my first purchase although I have been watching NPN for ages for my perfect bag. Shian is a pleasure to deal with and her enthusiasm for these lovely bags is evident. 😄🎉👜
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Juliette
A fabulous bag, beautifully wrapped, superlative customer service.......10/10 as always! Thank you!!
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Hayley
I received my new bag today and I am really thrilled with it. Shian is lovely to deal with and as always it exceeds expectations.
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Anthi Patrikios
Once again a gorgeous Balenciaga. I've now bought two from you and am always checking back to see what other lovlies you might have. The bags are always in great condition and beautifully packaged when they arrive. Thanks so much for the great customer service!
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PC
Thank you Shian for selling my Daughters Mulberry bag. The customer service and communication were again excellent. Wonderful, easy to navigate website, we wouldn't hesitate to buy/sell again.
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ann
Thank you Shian for the lovely LV bag, this goes with the LV purse I purchased from the Nest a few weeks ago. As always a pleasure shopping at the Nest, this is what Shian does ,selling good quality designer items.A truly professional lady.
Lots of love
Ann x
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Louise
I have just received my beautiful new bag , it is exactly as described on the site. Excellently packaged and despatched immediately. Speedy correspondence throughout - the whole process was a pleasure from start to finish. Thank you so much xx
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Katie Pierce Jones
What a lovely experience purchasing from NPN - Shian provides a professional and personal service which is second to none and the gorgeous bag I received is exactly as described. I am delighted with it and if I ever decide to buy or sell this would be my first and only port of call. The standard of service is remarkable, I would recommend to anyone.
Thank you Shian - I look forward to coming back to you soon!
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Steph Smith
Sian is a pleasure to deal with - her customer service and attention to detail is amazing. The bag I bought is beautiful - couldn't be happier.
Thank you xxx
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Wendy
I have just received a very beautiful Mulberry Bayswater from Shian, beautifully wrapped, and I am over the moon. It is truly fabulous and I am so happy with it. Thank you, too, Shian for your lovely Christmas gifts. That was so very kind of you and totally unexpected. I absolutely love NPN - all of Shian's descriptions and photographs are amazing, accurate and honest and she is also one lovely lady always giving her all! I honestly am so happy I could burst so thank you Shian and have a wonderful Christmas and a peaceful New Year. Off now to stroke my new bag 💝💝
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Nicola Halls
Received the most beautiful bag from Shian today. Even the packaging was lovely which made it feel even more special. NPN is a truly professional outfit where attention to detail is evident every step of the way. Shian is such a nice person to deal with and the whole experience was a pleasure from start to finish. I'll definitely be back for more!
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Hayley Hibbins
Just purchased a lovely mulberry bag. Exactly as described, so thrilled. A wonderful person to deal with. Recommend to anyone.
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Carole
Thank you Shian for selling another one of my bags, once again your great customer service and excellent communication from start to finish has been superb and I would not hesitate to buy or sell with you again.
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sharon
Just made a second (and larger!) purchase from NPN bags. Again, top quality service, so exciting to open and scrupulously described bag. Would thoroughly recommend shopping here!!!
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Ruth
Shian has now sold two bags and one wallet for me through the website. She has been fantastically friendly, professional and helpful, and made the whole process as easy as possible. Thank you Shian for a great service.
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Marianne
I have both brought and sold bags to Shian and she is an excellent honest trusted source of lovely preloved and new bags. Always happy to help with any queries and always lovely to speak to :) many thanks again :)
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kb
It is always a pleasure to deal with Shian, both for selling and buying. Her listings are great, you can clearly see that she loves bags too, and selling through the Nest takes away all the hassle of dealing with buyers.
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Wendy
Shian has sold quite a lot of bags for me since I came across her website earlier in the year! It's just so easy - send your bag in and Shian does all the hard work with wonderful photographs and honest descriptions and finally prompt payment - amazing! I wouldn't go anywhere else. Thank you Shian and have a fab Christmas and, hopefully, a rest! xxx
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M Garwood
Another fabulous purchase from the Nest! This is my 3rd purchase and service is always excellent. My parcel arrived very quickly, beautifully packaged and in immaculate condition. Thank you Shian!
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Lisa
Thanks Shian for my beautiful Anya Hindmarch bag, a very simple purchase, speedy delivery and great communication as always. Always a pleasure to deal with you. Many thanks Lisa
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Kay
My beautiful LV Capucines arrived today and I couldn't be happier , this is the 4 purchase I've made and it's my favourite bag by far! I've had my eyes on one for over a year and there was no way I could afford the price it cost in the shop! My bag is in excellent like new condition, it came well packed and I couldn't thank Shian enough for the prompt service. Thanks and I'll be looking out for more purchases x
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Paula
Shian has sold some Mulberrys for me so simple Shian does all the hard work and keeps you informed every step of the way a wonderful lady you feel like you have always known her so so friendly .Thanks again 😃😃
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Jackie
Just love Shian and NPN, she has just sold yet another one of my bags and there is absolutely nothing to fault about the service :) thank you Shian, would not hesitate to sell or buy from you again xx
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Max
Just received the gorgeous mulberry tillie today & wow, wow, wow 💜 It's in fantastic condition, only discovered NPN in Jan/Feb this yr & what a gem of a find 🤗 I'm in no doubt I will b back for more ☺️ Thanks again shian & have a fab Xmas. Xx
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Conchita
The most beautiful bracelet in a wonderful color and unworn! Ultrafast shipment with a kind letter and the certification. Shian is so kind and honest. A big thank you for everything!
I will come back😊
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Deirdre Martin
Chanel Bag arrived so beautifully wrapped. Purchase could not of gone smoother. Delighted with everything.
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D
Bought a brand new, unused bag as a really special gift for myself (paid over Β£500 less than the original price) - got it the next day (Saturday) when it was actually supposed to arrive the next Tuesday (which is a plus point, who loves waiting for their parcels? I know I don't). Shian emailed me the whole time, which was nice as I knew what was going on with my bag. It was so beautifully packaged. For those who are hesitant about purchasing from her, don't! I will recommend this to anyone else looking to buy designer bags but are not willing to pay their price tags. I will be back if I decided to treat myself again, definitely! Thanks to Shian I can afford a brand new Chanel bag as I won't be able to if I had to pay the store price lol.
P/s: I've bought from another bigger, well-known pre-loved store - the Nest is no doubt the best out there as other stores sell these bags at a higher price (but are more "loved"/used than the bags this store sells) - Believe me, I've done my research.
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Tracy wright
A beautiful bag with the additional bonus of a wonderful lady who sells them, so lovely and so polite....and such a personal touch. In the words of 'Arnie'...."I'll be back!"Spoilt for choice and great prices, this site is a true pleasure.
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Lauren fox
Thank you so much Shian. What a gorgeous bag!! And amazing customer service. Will definitely be using NPN again. Xx
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Rebecca
My 5th purchase from NPN and still the same fantastic service from Shian . I am delighted with my bag which is exactly as described and arrived exactly on time , beautifully wrapped . Attention to detail is superb.
Buying from NPN is piece of mind that bags are genuine and honestly described.
Shian ' s personal service is the icing on the cake !
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Monica Wadlow
Yet another wonderful purchase from Shian,it arrived this morning,beautifully packaged as always. Thank you Shian for enabling us to buy such lovely bags etc at such great prices! If anyone is hesitating About making a purchase,then don't,look at all the great comments in this guestbook!
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MVP
I contacted Shian a few months ago to sell a couple of items. Great customer service and excellent communications from the start. Both items were sold in less than a month. Last week I returned to the Nest to buy myself a Christmas present....Shian's attention and service was impeccable and I am very happy with my purchase.
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Lorraine
Thank you Shian for selling 6 of my designer bags in less than 4 weeks!
Anyone looking on this site - don't even hesitate for one second if you are considering buying or selling on the NEST, I've been doing both at the NEST for years now and Shian is someone you can trust a million percent. Thank you Shian xx
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Gail
Always a lovely lady to deal with.Excellent customer service with whether buying or selling.Thank you yet again Shian!
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ann
thank you Shian for my buitiful Mulberry Lexy bag
I have bought and sold at the Nest, and I am never disappointed at the service you get from the lovely Shian
Buy with confidence, you will not be disappointed
Lots of love
Ann x
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Joanna
My first purchase from NPN and would highly recommend. Shian is extremely good at keep you updated through with a lovely, friendly approach in emails. My bag was just as described and packaged so beautifully. Fab experience, would definately buy from here again!
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Gill
My amazing Burberry bag arrived today. A truly unique and amazing bag, exactly as described by Shian only better in reality. Perfectly packaged & customer experience flawless. I am always hesitant shopping online but can unhesitatingly recommend NPN.
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Maree
Superb service, fantastic bags, beautifully presented and safely delivered. Many, many thanks. I'll be back :)
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Victoria Vicary
I have both purchased and sold bags via Shian and the service she provides is top notch. The bags are always honestly described and perfectly packaged. I cannot recommend highly enough. Thanks once again Shian.
Vicky
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B
Thanks to Shain for providing a great bag for my wife's Christmas present. Beautifully wrapped and presented I am sure she will love it.
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Sarah Clucas
Just taken delivery of my Mulberry laptop sleeve and I'm in love! Fantasia service as always from Shian, beautifully wrapped and superfast delivery. This is my second purchase from NPN but I sincerely hope it won't be my last. Highly recommended. Thanks Shian!
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V
As both seller and buyer, I can't recommend Shian and NPN enough. Always super fast and personal response/service, it is always a delight to open a package from NPN. Shian recently completed my cookie lily collection by notifying me that a black cookie lily came in stock. Needless to say, it didn't take long for the bag to arrive. As it turns out, this is also the same bag that I consigned earlier this year. It is extra special, I am delighted to have her back and she won't be leaving my collection ever again :) Thank you Shian!
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Emily
Beautiful Balenciaga bracelet. Wonderfully wrapped and packaged. Felt like a present to myself!
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Julie
Absolutely thrilled with my Mulberry Mini Lily . Service & communication received from Shian was first class from start to finish. Beautifully and Safely packaged, gift wrapped like a lovely present. The couple of scratches on hardware were very honestly detailed in photos & description and were nowhere near as bad as I expected. In fact hardly detectable. Will definitely buy more stunning bags from here and would highly recommend. Fantastic bag at a great price!
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judith
thank you so much, yet again another lovely bag & excellent service.
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Suzanne
WOW another gorgeous bag, to all intents and purposes a brand new bag for half the price. Using the NPN is a no-brainer for the bargain hunting luxury handbag addict. Thanks again for a wonderful and personal attention to detail and customer service, really rare these days but Shian has nailed it. xxx
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Sheila
Superb items, great presentation, and excellent service! Shian gets in touch about my orders and I get regular updates. It's such a pleasure to buy from her shop. My bags always arrive nicely wrapped like presents. I love the fact that each one has a NPNP and Shian sends chocolates with the purchase. I discovered the Nest early this year and I will always be back for more! :)
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Marissa
Yet again another gorgeous bag and amazing service, can always trust Shian to send them securely packaged and updated every step of the process! Thank you!
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Lucie
I am so thrilled with my medium black cara, I really feel as though I bought her straight from mulberry. The packaging was brilliant, felt so special to open! The service is exceptional, couldn't recomend enough. 💕
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M
Another fab bag 💜 Thank you once again 😀 Xx
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Janine Burr-Willans
Wonderful friendly service! I am extremely happy with my new Mulberry purchase, and will definitely be back. Can not recommend highly enough.
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Jill
I have just sold my Mulberry Bayswater with Naughtipidgins and was extremely pleased with the entire process from start to finish. Shian was an absolute pleasure to work with and kept me up to date with how the sale was going. I would thoroughly recommend Naughtipidgins and would use their service again.
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Suzanne
Just to echo what other have said, wonderful service from start to finish. Second purchase from the Nest and certainly not the last! Why go anywhere else for quality bags, many thanks for everything!! xxxx
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Joanne
I have just made my second purchase from the Nest & I'm very happy with my beautiful new bag. Shian's descriptions are wonderfully detailed & accurate. The customer service I have received has been superb from start to finish. I would not hesitate to recommend buying from Shian. Thank you Shian :)
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Trudi
Fantastic, professional and efficient service. Bags were exactly as described and packaged beautifully. Courier arrived exactly when he said he would. Couldn't be happier. Thank you Shian
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Nick
A fantastic service, The bag is like new as stated, the presentation was second to none, I'll be back!!!
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Judith
fast delivery, well packaged & wrapped, good customer service & contact and, not forgetting, an excellent mulberry bag. Many thanks indeed!
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Patricia
fantastic service, speedy delivered and well packaged, don't think I would go anywhere else now ..Thank you ..love my Mulberry
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Nina
βFirst class service and delivery again. Beautifully packaged and the bag is stunning. I am once again very happy!!
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Janice
My first experience of dealing with Shian and the Nest and I hope it's not the last. Shian is a total professional in the way she deals with you. As a seller I know I got good honest advice which has paid off. Many thanks it was a great experience and one I highly recommend.
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Laura
I have sold 4 items now via the Nest and wow what a great experience! Shian is amazing and put me at ease straight away about the whole selling process. It is such a relief to know there is such a place to sell on your pre-loved luxury items but without having to feel nervous about the process. I am hooked! xx
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Anna
What a lovely bag I purchased from Shian again, it is always a pleasure to shop in the nest, thanks! :)
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Laura
I recently purchased a beautiful Mulberry bag from Shian. Great customer service, will definitely be buying from here again!
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Jane
Exceptional and personal customer service again. Thank you Shian
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I Elliot
I just bought a Mulberry Bayswater Mini Messenger in Ink for my daughter and I am over the moon. The bag was just as described, in perfect condition and beautifully wrapped. Shian was great, replying to my emails and queries straight away. I couldn't fault anything at all. So glad I found you!! Thank you.
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Bella
I'm a regular visitor to NPN because there's always such an amazing collection of items that are all in fab condition. I'm always able to find sold out and discontinued bags - and at such a fantastic price!
I recently purchased a brand new bag for under Β£300 of the original listing price.
Shian is absolutely delightful to deal with, and the purchases always arrive beautifully packaged with so much care.
I look forward to shopping at NPN again! xxx
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Sarah shreeve
Another great purchase from the nest beautifully wrapped and very pleased once again well done shian
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Sara
NPN is heaven for me... I'm a very naughty luxury handbag collector... I have spent Β£******s on handbags & now I have been introduced to NPN & I'm so in love with this site. Two days ago I bought my first item from them & it's immaculate and beautiful, price was also fantastic. It was a chanel piece & I'm looking forward to buying more stuff from this great site.
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Jill Nunn
Just bought my first Prada tote from NPN, and it was an excellent experience from start to finish. It arrived on time in beautiful packaging and the handbag was in excellent condition, like new. Shian is a lovely lady who keeps you informed throughout the whole transaction. It was a lovely buying experience Shian, and I'll be keeping my eye on The Nest. Many thanks again😍😍
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Amanda
I bought 2 more beautiful Mulberry Bayswaters from NPN recently and am completely delighted with them, as I have been with all my purchases from 'The Nest'. To ease my conscience I asked Shian to sell one of my bags, and have been very pleased with the result. Whether you are buying or selling, do so with confidence. I'm sure you will find the experience to be pleasurable and trouble-free. Shian's customer service is absolutely second to none!
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Sabine
I am a Customer from Germany. I buy my first bag here and i hope, it will be not the last one. Shian is a very lovely and nice women and a great seller. You can always ask her everything and on this way you get to believe her. My -first- Chanel Bag is so great and i got all the time since i pay and wait for it a great feeling. So dont worry everybody! Shian is one of the Best! Buy and feel as good as i! Your bag comes fast and well packed. Thank you Shian! I am so glad to meet you!!!!!!!
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Juliette
As always, a fabulous experience at "The Nest"! Buying and selling is so smooth and easy.......very highly recommended! Thank you Shian!
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Outi Kiuru
Thank you Shian for selling so lovely bags! Always excellent and so nice service:)
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Γ sa
A returning customer from Sweden. The service is excellent, the bags I have bought are all in perfect condition and the delivery is so fast I am starting to suspect The Nest is situated next door to me... I will be back, I have to :-)
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Margaret McKay
I have both bought and sold through the "Nest" and Shian's service has been excellent every time! My latest purchase arrived today and was exactly as described. Brilliant in every way! No doubt I'll be back before too long! Thank you Shian, Margaret M xx
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jill
Always a happy customer with Shian's excellent service, another two sales , thank you so much Shian.
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Gail Jones
Shian has just sold a bag for me excellent personal service as usual.
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lesley
Another happy customer! I've bought 2 and sold 2 in recent weeks and everything has been super as always, many thanks
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Nina
Buying and selling with the Nest is always such a pleasure. I have sold several bags and made a number of purchases and it's always such a lovely experience. Shian's customer service is second to none whether you are a buyer or a seller. I'm sure I'll be back soon!
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Marissa
Just received a bag in the post this morning, a second purchase from the Nest, and couldn't be happier. Both times the customer service from Shian has been amazing, updating me on the shipment after purchasing, and answering any questions promptly prior to purchasing. Bag came wrapped beautifully and everything I expected and more after it being photographed so well. I know I'll be back to purchase my third!xx
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Sarah shreeve
Have just purchased for my mum a beautiful wallet the packaging and attention to detail was lovely the wallet was excellent shian deserves all the success at the nest the service she offers if you are buying or selling from her is excellent and I would recommend anyone to visit the nest they won't be disappointed we'll done shian
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Rakhee
I have just had a seamless experience selling a beloved bag through Shian and NPN! From sending her off in the post to receiving payment after a successful sale, Shian has been absolutely wonderful throughout and the whole thing has been extremely efficient. The only problem with having discovered NPN is the temptation to buy more than I need-there are so many wonderful lovelies on here!
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Lorena
I have been buying and selling from Shian for a long time - and for good reason: her customer service is second to none and being able to buy with confidence is a joy. It is wonderful to find someone who genuinely cares about her customers. I'll be back!
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Beth
What a brilliant find! I have just used the Nest for the first time and I can't believe how smooth the whole process was. From sending my bag to be assessed, through to it selling/being returned/reselling so quickly - all done with love and care by Shian. Truly a great business! Thanks so much Shian for the great service. I'll definitely be back - and perhaps to buy this time! X
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Amanda
I have been buying and selling with Shian for the last 2 years and her service is wonderful. She always answers emails promptly and is very cheerful and positive. A joy to deal with - honest and super efficient. Her site is addictive!
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Helen
I have just bought and sold with Shian and the service is second to none. Very friendly and easy. Would definitely recommend.
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Suzy
Shian sold a bag on my behalf. She was really helpful and efficient. Payment arrived on time. A truly professional service. I would not hesitate to sell with Shian again.
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Kirstie
Recently sold a bag with the Nest and promptly received payment today. Sian's customer service is impeccable. Whether selling or buying it's basically a 'no brainier' . I wouldn't use any other trusted reseller ! Many thanks again !
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Elizabeth
Shian has to be the most genuine and helpful person to assist you in the resale of a designer bag. I have both sold and purchased bags through Shian and have always been delighted with the service she provides. Descriptions of the bags on her website are scrupulously honest which I can depend upon. Her knowledge is second to none and I recommend others to use her service without any hesitation.
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Sue
As always, another spectacular Mulberry tote from Shian, wrapped to perfection! Just love receiving bags from Shian. Never any hesitation about the quality, or authenticity, just love being part of the 'Nest's' family. lthankyou, thankyou, thankyou - lots of love, Sue xx
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Eleanor
I have now both bought and sold with Shian at the nest and as a result I have a fine collection of handbags I am proud to be seen with.
Shian makes the processing of selling so easy and the process of buying so exciting.
Thanks again, Xx
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Jesmin
Yet again Shian has helped me sell another bag through her wonderful website. I have been selling my bags with Shian for two years now and each time she has provided an excellent service. She is warm and friendly, yet always professional. Shian will always respond to emails promptly and always keeps you updated. If you want to sell your bags without any hassle than sell on the nest. Thank you so much Shian, I'm sure I'll be back soon xxx
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Alex Petrie
Received my beautiful Chanel Tote exactly as described, and wonderfully packaged. This is the first bag I have purchased and I am confident it will not be my last. I can't recommend the nest enough.
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Ailsa Charlton
I've been buying my bags from Shian since the early days of the Nest, and from her on eBay before that. I've never returned any bag I've bought, as the descriptions and photos are top notch. I genuinely believe you will not find better quality items at such competitive prices backed up by such an excellent customer service as that provided by Shian. I fully intend to remain a customer for many years to come!
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Wendy
Many thanks Shian for selling two more items for me - I really do appreciate your expertise from the very friendly emails to the fab photographs you produce. One amazing lady :) lots of love xxx
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Suzanne
I ordered a beautiful Mulberry scarf/wrap for a present for a friend, it looked good on the site but when it arrived it was absolutely exquisite and wrapped in layers of tissue paper. It really was perfect and I could not have asked for a better level of personalised service. Sian emailed me throughout and it was delivered within 24 hours to me up here in Glasgow. I will be buying my next bag (Mulberry of course) from Sian when I have saved up. Could not recommend highly enough. Wonderful site. Many Thanks. Suzanne xxxx
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Nichola smith
Received my beautiful Prada Tote exactly as described, and wonderfully packaged, I can't recommend the nest enough, and I do!!!! Thank you as always Sian x
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Sylvia
Just received my 1st purchase from NPN. So pleased with my Mulberry Tasha, it's beautiful and exactly as described as well as beautifully packaged and mega fast delivery. Faultless customer service too. I have assured Shian I'll soon be back for more.
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Shellie
Thank you so much Shian for my beautiful Bayswater. Described and packaged perfectly. Am absolutely thrilled. From start to finish the service and communication has been outstanding. Will definitely make further purchases from you xx
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Charlie Hall
Another fabulous experience buying from the lovely Shian. My stunning Mulberry Lily has just arrived and is a fantastic new addition to my growing collection. I have purchased several things from The Nest and cannot recommend it highly enough. Purchase from The Nest and you will never be disappointed. I shall continue to shop here for a long time to come xx
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Wendy
Thank you Shian for my beautiful purse - it's gorgeous! Only ordered it yesterday and it arrived this morning beautifully packaged. First class service as usual and I will be back xxx
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Heidi
Thank you so much Shian for the lovely Evelina Hobo. I appreciate the wrapping and I love the bag. I highly recommend you! Love, Heidi
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Claire
Thank you for my lovely Mulberry Aubergine Primrose! She is absolutely gorgeous and just what I have been looking for! Can't recommend NPN enough! Superb quality of bags, descriptions and photos prior to purchase and a super fast delivery! I will definitely be using NPN again to find more of my 'most wanted' bags! Thanks again!
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Barbara
Thank you for another fabulous addition to my collection. Superb service as always such a pleasure.
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Liz
Yet another gorgeous purchase from Shian, even nicer than described, just fab!
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Linda
Shian you are fantastic! Prompt, plush packaging and honest to minute detail, I felt like a child on Christmas morning - special!!' I will be using this site to buy and to sell! Thank you xx
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Judy
I've lost count of how many bags that I have bought from Shian. Beautiful, beautiful bags (and purse). Out of this world service, next day delivery and so beautifully wrapped. Thank you for an excellent site, and you are lovely👍😄
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Eva
Shian is best!!!. She is superfast to deliver bags and have best service.
I have buy servells bags from her and I just love my bags.
I recommend to buy bags her.
Thank you!!!!
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Valerie
Another brilliant purchase, Hermes Evelyne and Hermes Azap wallet just perfect and going back to the U.S. with me.
As usual excellent packaging.
Now going to use Shian's site to sell in order to buy more bags from her.
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Heather
My first purchase from the nest, an amazing Chanel bag arrived safe and sound and I am beyond thrilled with it! The bag is even better than expected, perfectly described and just stunning. I am so very appreciative of Shian's terrific customer service, fast delivery and attention to detail and the way my parcel was presented along with the little personal touches added has made this purchase very special indeed. I will be back for sure!
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Kay christophi
This is my 3rd purchase from Shian ! My bag arrived the next day beautifully wrapped and exactly as described, your attention to detail is impeccable! The nest is a fantastic place to shop. It couldn't come more highly recommended. Love my new Anya Hindmarch handbag and look forward to using it this weekend for my wedding anniversary .
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Viv
FANTASTIC -customer service OUTSTANDING. Received my Gucci Bag, LOVE it, LOVE it. Shian,s informative description of the bag was completely, honest and accurate, reassurance to customers. BRILLIANT
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Amanda Woollaston
Thank you so much Sian for my gorgeous pumpkin Polly push lock note. She is absolutely stunning and the perfect bag. You've made me feel like a special customer which has made all the difference and when the bag arrived, it was packaged beautifully and it made its unveiling even more exciting. There is no doubt I will be buying and potentially selling through again and thank you again for a fantastic service.
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Jill
Thank you Shian for two sales and a purchase! My bag arrived this morning, beautifully wrapped and exactly as described, your attention to detail is impeccable! The nest is a fantastic place to sell and shop, It couldn't come more highly recommended!! Xx
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Amanda
I recently took the plunge and bought a black Mulberry Piccadilly from The Nest. I've always hankered after one and simply couldn't resist! The bag was, as always, as wonderful as it appeared on the website - another gorgeous purchase from Shian, who offers simply the most pleasurable and trouble free shopping experience you could possibly wish for. I unreservedly recommend The Nest to you for both buying and selling. Shian's attention to detail and her quality of customer service is without compare. I certainly wouldn't buy or sell anywhere else. Thank you so much Shian!
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Sue A
I am absolutely thrilled with my Mulberry bag, which is exactly as described
With next day delivery and beautiful packaging what more can I say apart from many thanks Shian, I look forward to proceeding with my next purchase from you soon x
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Karen Garrett
This is the second bag I have sold through the Nest. Shian is fantastic, so friendly and efficient. I couldn't recommend her enough. Next time I hope to make a purchase !
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Lindsay
First class service, the bag was exactly as described. As a details person I really appreciate that level of accuracy.
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Sophia
Ordered the Givenchy Antigona, beautiful bag and exactly as described. Packaging and presentation of the item was beautiful, excellent service. I really recommend Naughtipidgins and wouldn't hesitate to make further purchases.
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Sally
Just received my Mulberry Tillie Satchel , WOW, much better than expected. Shian is the perfect seller, customer service second to none, will certainly be coming back for more!
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Jill
Thank you Shian for selling two of my bags, all the hassles of selling are taken away by Shians first class service, and prompt payment follows! Buy or sell with complete confidence at the nest, a highly recommended service!! X
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Charlie
Today i took delivery of another fantastic purchase from The Nest....ba beautiful LV Alma BB. Fantastic service and communication. The bag was packaged securely and beautifully. 100% accurately described and the bag is even more stunning in person. My addiction to The Nest continues..... xx
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Maarit
Always a pleasure to shop npnbags, never had any problems. Just bought ...ehem "few " Roxanne bags and I just love them, Thank You (again) Shian ! I really can recommend npnbags for anyone, safe and easy and Shian is absolutely wonderful person to deal with. Big recommendations!
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Wendy
I have only started selling at the Nest this year and each time I've been amazed by Shians' professionalism from the emails to the beautiful photographs and finally the prompt payment. I wish I had found you earlier and would definitely recommend you to anyone. The Nest is best - thank you Shian and I will be back xx
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Maxine
Just took delivery of a stunning roxy Rio, she's perfect & beautiful Γ’Β€ï¸Β........ & what a bargain Γ°ΕΈΛβ¬, Thanks again Shian. Xx
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Lynn
I have recently recieved my Jimmy Choo Sky Handbag. It arrived when agreed and was packed with care and attention by Shian. I would recommend and use again no hesitation and the communication was first class. Well done and i wish you every success Shian. Thanks Lynn. xxx
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Josephine
I have just purchased a mulberry Alexa from Sian. I am delighted with it it's a beautiful bag and is in pristine condition. My item arrived beautifully packaged and the customer service is second to none. I will definitely purchase from naughtipidgins nest again, it was a pleasure doing business with you.
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Olwen
A big thank you to Shian for the excellent service when purchasing from her beautiful collection. My Kensal Mulberry clutch arrived today, beautifully packaged with love and care. It is so good to know that there are businesses out there who provide 100% customer satisfaction and NPN is certainly one of them. Will definitely buy from you again !!!!
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Juliette
My recent sales, and purchase, were faultless, as always. I cannot recommend Shian highly enough, so professional yet friendly....a winning combination! Thank you!
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Sarah
I recently purchased a Mulbery multi zip pouch from Shian and the whole experience was faultless. The item arrived beautifully wrapped and in fantastic condition, exactly as described. I am so pleased with my first but hopefully not last purchase from The website. A highly recommended seller. Thanks Shian!
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Karen
Fabulous service, I received my Mulberry purse this morning,exactly as described and beautifully packaged. Big companies could take a leaf out of Shian's book where customer service is concerned, brilliant from start to finish,will definitely be back .
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Jesse
If you're thinking of buying or selling your Pre-loved designer bag, Shian is definitely the woman to deal with. She's an absolute darling who is very professional, very caring and very understanding. Communicating with her is a pleasure as she always replies to emails promptly and efficiently. I live in Berlin & my gorgeous Mulberry baby arrived (beautifully packaged, I must add) after 3 days - you can't get better than that! Thank you Shian xx
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Tiffany
I'm located in the US and I am thrilled with my purchase - my very first Mulberry! :) From start to finish, Shian was very helpful and answered emails quickly. Right after purchase, it was shipped out and delivered in a week! Although it felt like the longest week of my life :p. Will absolutely be purchasing from her again. Thanks Shian!
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lesley
I am more than happy with my Roxanne bag and with the fast and friendly service.I am sure that I will shop here again, in fact my daughter has just bought a bag here too.
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Samantha
Thanks Shian. Everything was perfect, fast accurate delivery, perfectly described, super customer service = one happy purchaser!
Will be returning and recommending to all who will listen!
Take care xxx
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Jill
What can I say that hasn't been said before. My bag came beautifully wrapped,, a true honest description, super swift delivery, just perfect. You cant beat Shian's superb service!
I am a very happy customer:)
Thank you so much!
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Ramona G
My Louis Vuitton Eva Clutch is now with me. Lovely bag, lovely shopping experience but one problem. Shian, your service is too good and your site is addictive :-). Thank you for giving us this opportunity to shop at any time and with full confidence that you'll never let us down.
Great!
Ramona
xx
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Tracy
Received my lovely Lily yesterday. Beautifully wrapped and 'as new' just like the description said. Can't fault the
service. Many thanks to Sian x
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Anna
Beyond thrilled with my purchase.
Fantastic service from start to finish.
Prompt and efficient, with a lovely personal touch.
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Carole Earle
Received my Mitzy Tote today, beautiful bag and beautifully packaged. What a wonderful service, thank you so much Sian!
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Linda
Have just received my LV ALMA within 24 hours of chatting to Shian !!! What a service. I can't begin to describe how Stunning this Alma is looks like it just came off the shelf from a LV STORE ( or as anyone who has bought one knows they like to give you a 'fresh one' ). Again many thanks Shian look forward to dealing with you in the future.x
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Jill
Thank you Shian for another sale, excellent service and prompt payment xx
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Sarah
Received my gorgeous Mulberry Bayswater Tote today and couldn't be more happier. A flawless service as always. You're the best agency on line for authentic handbags and I look forward to my next visit soon! Thanks shian xxx
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Nina
Thank you Shian for another beautiful item!
Beautifully wrapped as usual and just Perfect!
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Lynne
My beautiful Willow fledged the nest and is now roosting with me, perfectly snug awaiting our holiday. Without doubt NPN is my first go to for bags, as Shian's attention to detail, friendly and professional service is second to none. Over the years I have had the pleasure of buying from her she never fails to treat me like I'm her only customer, that in itself is incredible when she had over 30 sales in one morning to deal with. Thank you Shian & long live NPN x
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Hayley Hibbins
Just received my lovely gucci bag from Shian. Service as always superb and bag arrived as promised. Thank you Shian for all your help and advice - just love your shop x
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Vanessa
Bought my first purchase from Shian last week and as many people have said,it wont be the last. Unwrapping the box and seeing how it was presented was a joy.The chanel bag i bought was excellent,as was described,and i have every confidence in further purchases.Thank you Shian x
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Lesley
Wow, a fabulous Lanvin, which simply wouldn't have been on my radar but for the Nest! Thank you so much Shian x
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Louise
Another lovely purchase from Shian, arrived beautifully wrapped and presented. A pleasure to buy from such a reliable and trustworthy source.Thanks again!
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Catherine
I have just received a beautiful Chanel PST from Shian, the service offered was absolutely fantastic! I am sure I will be making more purchases in the near future!!
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Karen
My 3rd purchase from Shian and definitely not the last!
Such an excellent service, am delighted.
Thank you Shian, it's great to buy with confidence and am now
looking for my next target!!
See you soon 😀
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Jennifer
Just received another two gorgeous bags to add to my collection. Everything is a real pleasure buying from Shian, from the attention to detail descriptions and photographs, and the real plus factor of buying with confidence to the receiving of the bag itself. What a treat it is to unwrap them! Best online shopping experience ever.
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Sue
Hello Shian, just a quick note to let you know that both of my new babies were delivered about 30 minutes ago and I am absolutely thrilled with them!! The pictures did not do them justice and I love them. Rest assured, these will never be returned!! LOL I had to hold myself back from immediately switching out to one of these bags and that for me is a huge sign that I was right in my buying decisions. Thanks so much for the excellent service and I will definitely be back....if only to unwrap more of these gorgeous pink packages. The passports are a wonderful idea and I'm even keeping my ribbons in a safe place!
Thanks again, Sue.
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Ailsa Charlton
I've bought from the Nest for a few years now, have always been delighted with the bags, and have always received excellent customer service. One of the best online shopping experiences you can get. Thanks Shian, I'm absolutely thrilled with the Matthew Williamson.
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Emma Smith
Just received my 2nd Mulberry bag, the mabel hobo in metallic champagne calf. Shian is so efficient and delivery is super quick which is great when you are excited about getting it! I love it! Already looking for next one! 😀
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Annette
Just received my 4th bag from Shian. Fantastic customer service once again thank you, beautifully wrapped and as always -exactly as described. I only have confidence buying my bags from Shian. I try not to look too often but it doesn't always work!!!
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Melanie
I made three purchases during the sale, and the new courier delivery did not go to plan. Shian did not let me down! Better customer service is hard to find, and I now have my new bags and purse which are all amazing. Shian is directly responsible for a serious new handbag habit, which is actually lots of fun! Thanks Shian xx
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Lesley
Once again the best customer service from Shian, and a beautiful bag of course. Will definitely use the Nest again.
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Maxine Maund
After months of being good & sitting on my hands I finally succumbed & made my second purchase & im so glad I did, she's a beauty 😍, can't wait to use her now, thanks again Shian ⭐️ Xx
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Sandra
I received another beautifully wrapped, beautiful bag today, exactly as described and shown on the site.
I said when I bought my first Mulberry from NPN that I feared it might become addictive. It is. Shian brings a whole new meaning to the term "Customer Service" and it's a pleasure to deal with her.
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michelle
This was my first purchase from the nest.
More pleasural than a mulberry direct delivery as it was like xmas wrapped so well and with a ex little gift.
my oxblood baywater tote is now ready to add a touch of glamour to my winter wardrobe.
Thanks Shian x
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Sandra Barrington
Oh dear, just purchased my first Mulberry and fear shopping at the 'nest' may now become an expensive habit! Have never experienced such excellent customer service before, fabulous item honestly described, beautifully packaged and presented, super swift delivery, friendly and personal communication. A joy from start to finish!
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S
Received my bag early this morning and I am delighted with it! (Less than 24 hrs from ordering to receiving!!) Itβs my first Mulberry and itβs the perfect size for me, the leather smells just wonderful and the colour will be very versatile. I had to get the magnifying glass out to try to spot the 2 surface scratches that you mentioned. I am very impressed with the care that you take with packaging and presentation and thank you so much for refunding the P&P chargesβ¦.very kind of you. Altogether I am thrilled to bits with my purchase and the personal service that I have received. I first heard about your website through the forum on the moneysavingexpert.com website where I am a member. I will be singing your praises shortly on the Praise, Vent & Warnings thread!!
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Zena Wallace
Absolutely delighted with my Mulberry Clipper.. Just need to book a flight to test it :) Counldnt count the number of times I've bought from Shian, (and wouldn't admit to them all either ;)) Excellent service, excellent descriptions. Better than buying at the stores. See you soon for another hopefully. Zx
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Anna
I got my first vintage Mulberry this week and I love it! The service was as excellent as usual, thank you! :)
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Janice Wong
Thank you so much for my fabulous little beauty, the Ledbury. Good honest description. The customer service and delivery is without doubt, first class. What a delight to open the box, to find my bag wrapped up with love. You can't go wrong with buying from NPN, true authenticity and I will definitely be buying from here again. I can't wait for my next purchase.
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Ramona G
Now, I will not keep counting the times I have shopped at NPN because the number is growing. Always impeccable service, always so honestly described and always such a lovely feeling when I open the package. Thank you Shian. Recommended seller 1000+.
Ramona
xx
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Sarah
OMG what service, never experienced before, my LV bag is fabulous and what's more came beautifully wrapped with ribbon and chocolate. Thank you Shian I will be shopping with you again.
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Clare Crawford
My first visit to NPN, Shian provided an exceptional service, friendly & very helpful, stunning bag & true to description, lovely packaging & super fast delivery, I will definitely be visiting again, thanks Shian for making my first purchase such a pleasurable experience! xxx
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Helen
First class service and delivery again. Beautifully packaged and the bag is stunning. I am once again very happy xx
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Gail
First class personal service as usual from Shian lovely presentation.As it says on the tin only ever honestly described. Thank you !
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Lorraine
Another purchase for me a stunning Balenciaga Classic City - immaculate condition - wrapped up better than buying from a shop.
Superior service yet again from Shianx
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sarah shreeve
have just sold my third mulberry bag with shian at the nest, another great experience shian is amazing any questions i had for her where answered straight away her photography and details are absolutely fantastic, prompt payment as always she really does deserve all the success and i shall be recommending the nest to many people well done shian you are great.
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V
Thanks again for another lovely bag. Whether the purchase is big or small you still get the same wonderful service from Shian, a true gem!
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Wendy
Thank you Shian for selling another bag of mine and for another stress free experience, always keeping in touch and very prompt payment. It couldn't be easier with this amazing lady - I have no idea how she does it, but she does every time xx
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Sue
Once again the most wonderful purchase, from the 'Classiest Shop in the Country' - love my Chloe Paraty bag. Always a pleasure conversing with Shian, she is 'simply the best'. Very highly recommended. love and hugs from me, and my Paraty xx
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Catherine
Greetings from California! This was my first visit to the nest and definitely not my last. I truly appreciated all the nitpicky photos of items provided and the excellent customer experience. Thanks again!
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Sandra
Thank you Shian for selling the bag.
Whether buying or selling through the Nest, it's a smooth, safe process, and Shian is so professional and a pleasure to deal with. Highly recommended.
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Jill
Another super sale Shian, thank you so much! ......Also a purchase which Shian looked out for, you just can't get better service than with the nest!!! Everything runs so smoothly, buying or selling! :)
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Joanne
Super ........califragilisticexpialidocious............... that's all!
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Rowena Hunt
My 5th? Purchase from Naughtipidginsnest? Absolutely gorgeous bag,
I love Shian's attention to detail, she makes every purchase feel so special. Can't praise her highly enough for her accurate descriptions and incredible xuatomer service. I will definitely be back!
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Helen
A big thanks to Shian for taking out all the headache of selling for me. The service from you has been outstanding at every step of the way...i work shifts and she still manages to answer my emails promptly and the money from sales is swiftly in my account with no fuss.
Highly recommend the Nest to everyone whom is looking to Buy or Sell. I've also couldn't resist and made a sneaky purchase too..
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Marie
Dont be fooled!
Just received my bag and its AMAZING. It was described as Well Loved and it looks like its hardly even been used. I am soooooooooo happy. Thank you and I will be back soon and again and again without a doubt. Marie Px
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Angela
Another fabulous buying experience from the nest. I asked Shian to keep an eye out for a particular bag......she had one! Excellent communication and a 'can do' approach which makes dealing with her so easy. From enquiry to delivery , 48 hours! Highly recommended. Thank you!
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Belinda
Sold my first bag through NPN earlier this month. I must admit I was a bit anxious at first, but I found the whole experience very professional; I would always get replies to my emails and advice on the type of bag I was selling. Once sold the money went into my account very swiftly. Very happy bunny! :-)
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Sheila
Really lovely bag...and even better customer service! The item was lovingly wrapped and shipped so quickly. I will definitely be back for more. :)
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Jill
Thank you so much Shian for two super sales! Buying or selling with Shian is just faultless.
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Lorraine
Just purchased another two beautiful immaculate Mulberry bags from Shian, super service as always from start to finish.
NEST is the BESTx
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Adele Tipton
I'm beyond delighted with my purchase, and the very personal service I've experiencedβ¦thank you for making it an experience rather than just a transaction. I'll definitely be back!
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Boo edwards
She's arrived! Exactly what I was looking for. Thank you so much. I have already recommended you to others x
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Sam
Thank you so much for my mulberry purse packed lovely and what a lovely purse it is thank you shian what a lovely lady I would recommend too any one after a new item x
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Kirstie
A big thank you to Shian for my gorgeous new Mulberry which arrived today. Just what I've been looking for. Perfect bag and great service from this fab lady. NPN is a must for all buyers and sellers of quality bags and accessories . You simply cannot go wrong !! Thanks again Shian , Kirstie xxx
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V
Thank you to Shian for another wonderful customer service experience. Whether buying, selling or even returning, her service is impeccable. I have been mostly buying (!) from Shian for 3 years now and think she is brilliant. I highly recommend her you will not get better anywhere. Thanks Shian x
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Esme
NPN is a wonderful place to find your designer handbag. Buying from Sian is the loveliest experience. She describes her items as all items for sale should be described with attention to detail that is second to none. Then her lovely messages both before if you have a query and after you do buy and the absolute pleasure of receiving an NPN parcel, beautifully and carefully packaged which is a treat in itself. Can't reccomed NPN and the lovely Sian highly enough. I'm always window shopping here and will be back for another lovely buying experience soon. Thank you Sian! Xx
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Nina
Best ever experience selling my bags. So easy, pleasant and ever so quick. Highly recommended site. Thankyou!
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Charlotte
A delightful service from beginning to end. Bag was described perfectly ( in fact I think the bag is even better than the description) would not hesitate to recommend to any potential purchasers. Very friendly customer service added to the A1 experience. Thank you : ) I shall return.
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Sarah-Jane
What an exceptional joy to find npn. From window shopping , coveting, choosing, liaising with Shian, purchasing and then receiving the perfectly packaged beauty. The entire experience has been a remarkable pleasure. Thank you Shian for your professionalism, vision, integrity and for having the passion to stock a well feathered nest that we can all benefit from.
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M Garwood
This is the first time I buy from NPN and I am absolutely thrilled with my purchase. The photos and description are completely accurate with lots of detail and the service is very professional. A wonderful experience, thank you!
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Emily Hilton
Just made my first visit to the Nest and it certainly won't be my last. Just received my beautiful slate blue Alexa and I could not be happier. Shian is such a lovely lady to buy from, the service is fantastic and so personal and it's like Christmas when you get to open the beautifully wrapped parcel. Thank you so much!!
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Wendy
Thank you Shian for selling my items - the whole experience was totally professional from the beautiful photographs taken to the prompt payment received. I would always recommend NPN to anyone and Shian is such a star.
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Denise
This is the first time I have sold through Shian after recommendation by several friends. Such a lovely friendly person, and service second to none! Will definately buy and sell here again!
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Alexandra
Thank you Shian for the beautiful Mulberry Pink Travel wallet, she is a stunner and so beautifully packaged with a lovely thoughtful extra....your shop is amazing and you run it so well, it is like Christmas every time I receive a parcel from you ...... Thank you so much once again xxxx
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Toni
I have bought two bags from Shian and sold two (different bags to the ones I bought lol!). On each occasion buying or selling her service is second to none and I cannot recommend her highly enough! Bags purchased are described accurately down to the most miniscule detail, wrapped beautifully and when they arrive make you feel like it's Christmas only better! She goes out of her way to answer any queries as promptly as possible and everything is always as promised.
Shian makes selling a breeze, her commission is very reasonable and really takes the headache out of selling high end goods.
Thank you Shian, with you I know I can buy or sell risk free. You provide an invaluable resource for all handbag obsessed and we appreciate it! xxx
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Emma Smith
Soooo pleased to have found this website! Just received my 1st & much to the dismay of my husband, not the last, purchase - Mulberry Daria Hobo in pheasant green! Ooooooh it's lovely, just as described! Well done Shian! 😄
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Lynne H
Happy Birthday to Shian and The Nest - they rock and long may they continue!
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Verity
2nd purchase from Shian, what a fantastic service she provides.
Bags are described meticulously which I find very important when buying a pre-loved bag & her photos are also invaluable! Questions are answered very quickly even in the evening which is much appreciated as we all have our own lives, kids etc that keep us busy.
Bags packed beautifully with ribbon, tissue etc which makes it that little more special when opening your new purchase:-) the wee chocolate is also a lovely touch!
Altogether a very unique, professional service & can highly recommend purchasing from Shian. I always look forward to seeing all the gorgeous bags on facebook!
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Anna
Service was excellent as usual and the bag is just gorgeous. Thanks! :)
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Melanie
I'm so glad I found this website! My first parcel of goodies arrived today, and I was so impressed with the amount of care and attention that had gone into it. The customer service is absolutely top notch, and although I have never bought pre-owned before, two of my purchases have never been used. I too can see a new habit developing! A truly positive experience and a lovely site to browse. Happy 3rd birthday for tomorrow! Xxx
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Jill
I normally purchase from Shian but this time it is for sales. A huge thank you for two perfect transactions:)
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Clare
My first of a number of purchases is not a disappointment. Thank you :-)
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charlie
Have just received my latest purchase from the Nest. As ever, swift delivery, excellent communication and a fantastic experience. Each item is described very accurately, and comes beautifully wrapped. I would only ever buy from Shian. The service Shian provides is second to none, you will not be disappointed if you purchase from the Nest. I cannot wait to make more purchases in the future. Xx
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Pamela
Received my Mulberry which was a birthday gift and she's stunning. I'm absolutely delighted with her. The parcel was beautifully wrapped inside its protective rainproof box and swiftly dispatched to me. I am a regular customer at the Nest and would not buy from anyone other than Shian . Her adverts are accurate and the service she provides gives the same confidence as any face to face purchase.
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Nadia
Fabulous experience. Shian is a delight to deal with and my Mulberry Alexa is exactly as described; gorgeous!. I know where I'll be shopping from now on.
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Barbara
Another gorgeous mulberry to add to my collection. As always a very quick and efficient service. Beautifully wrapped. Can't wait to take Mabel out !
Thanks Shian xxx
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Sandra
Another beautiful bag from npn, exactly as described. Delivery super fast and as always, beautifully gift-wrapped. Buying from Shian is such a great experience, I'm afraid it could get addictive...
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Naomi
Have bought items previously and this time it was a scarf. Quality exactly as described, despatch couldn't have been any faster and the wrapping was beautiful. Superb attention to detail.
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Lana
Sold quite a few bags recently thanks to Shian. She is so honest and reliable. I admire her knowledge and her approach. Always a real joy to deal with!
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Jill
Thank you Shian for another beautiful handbag! Beautifully wrapped as usual and just perfect:). I just love NP, so many beautiful bags and always perfectly described:)
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sue
wow my bag arrived this morning & its fabulous, I would just like to say, what amazing service I received from start to finish, very personal. Guess where I will be buying my bags from now on. xx
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Cathy Higgins
Brilliant service from the delightful Shian. Highly recommend to everyone. Scarf description was 100% accurate and beautifully wrapped on arrival... A real treat.
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Diane
Absolutely love my brand new canvas tote. I had a very good contact with Shian, she is so friendly. And super quick delivery to Begium. Many thanks!
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Eva
"I can resist everything except temptation" and my temptation is ShianΒ΄s Nest, she is the reason why my small Mulberry collection increases rapidly.
Many many thanks for another gorgeous bag and your wonderful and exceptional service.
See you soon!!!
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Maggie Frost
Thank you so much Shian for my beautiful Postmans Lock satchel! Wonderfully packaged, personal touches and a little gift all made for a very enjoyable experience and I know I'll be visiting the Nest again soon. Lovely lady, I'm sure you make a lot of other ladies very happy, thank you so much xx
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Msggie
HI Shian, My new Mulberry Lily came today and really is beautiful. Not only is this a gorgeous bag but the speed of despatch and your helpful friendly, attitude and the fantastic wrapping made the whole experience very pleasurable. I would highly recommend you for preloved bags and hope to shop again with you -many thanks!!
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Jo
Thank-you Shian for a wonderful buying experience. This is my first purchase from NPN but I'm sure it won't be my last. I received my Beautiful Bayswater Satchel the next morning which was exactly as described and beautifully wrapped.
If you are concerned about buying a pre-loved bag, this is the place for you. Wonderful service.
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Debbi
Really please with my purchased a stunning Dior bag and an amazing colour, Shian provides an excellent service from start to finish, very helpful and friendly. The bag arrived the next day beautifully wrapped can't wait to use her!!
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Lynne H
Whether buying or selling with lovely Shian it is always a hassle-free pleasure. Her customer service is exceptional.
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Ali
I made 2 wonderful purchases last week - the 2nd necessitating me going to look for my "handbag emergency" credit card, but it was too good to miss!! Thank you Shian you were so kind when I called. I will treasure both beautiful bags.
I will also have a job not to return to click on the New Arrivals button for a bit!!
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Anna
Excellent service and a beautiful bag from Shian again! Thank you very much! :)
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Lynne L.
Another great find on NPN bags. A beautiful as new bag, accurately described couldn't be happier with my purchase.
I have also recently sold a number of bags at the Nest. The whole process is very simple and pain free.
Shian really looks after her customers, sharing her vast knowledge of the bag world, offering great advice, be it buying or selling..
Do not hesitate in using this web site. You will be missing out, trust me.
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Morag Sutherland
Fantastic seller, very reliable, honest, couteous lady. I purchased a gorgeous medium Lily. I am so happy with my bag. I reccommend buying from NPN. Will be a returning customer for sure. Many thanks.
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Barbara
Amazing
The service is great my bag arrived today beautifully wrapped with all it's information and even a little chocolate,I would recommend this site to friends and I will b using it again.
Thank you for my beautiful bag x
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Karen
WOW!!
Really impressed with the service received from Shian, from initial enquiry to delivery of the gorgeous Eliza.
Cannot fault any aspect of the transaction. Absolutely superb !
It was a pleasure to deal with Shian and I'll definately be a loyal customer xx
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Frida
I am delighted with Shian's personal service and amazing efficiency. I ordered my beautiful poppy red Lily on Wednesday morning and received it the very next day! The parcel was sent securely and wrapped beautifully. It felt like Christmas opening it! The bag was exactly as described and in perfect condition. The care and love put into the whole service makes buying from Shian a true pleasure. I'll definitely will be coming back for more!
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Sandra
What can I say that hasn't been said?
Superb communication, honestly described, beautifully packaged and safely wrapped. "Christmas in March" someone said, well this was Christmas in April. It was a pleasure to deal with Shian and NPN.
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Natasha Egan-Ronayne
Shian is in one word 'amazing' (but one word is never enough...right?)....As well as being a skilful, qualified, and profoundly efficient designer bag authority. Her attention to detail is second to none - believe me, I am the Super Woman of Pickyville! The quality of the bags on NPN is First Class and abundant - I will certainly be returning to buy time and time again. A super lovely lady with a wonderfully professional yet approachable demeanour. I love NPN and I adore Shian - as was once said in a movie I may have watched several hundred times - '"I'll be back!". N xx
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Wendy
I have just received the most beautiful Oak Mulberry SBS from Shian and i am over the moon - stunning packaging and Shian is such a lovely person to deal with. The whole experience was brilliant x
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Georgina
It is hard to find the words to adequately show appreciation for the great personal service that Shian at NPN gives. I have bought and sold with her help and guidance and thoroughly enjoyed both experiences. My bags have found great homes, and I have found super treasures, all delivered beautifully wrapped. Using NPN really does give you the peace of mind that your items will be taken care of and the things you buy are 100% as described and photographed. Why buy/sell anywhere else?
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Jackie
Fantastic selling experience as always . A pleasure to deal with and payment promptly received.
Many thanks as always
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Laura Lynch
Another wonderful sale thanks to Shian!! I wont ever attempt to sell my bags on ebay again.. I only wish I had found you sooner..
xx
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Michael
The whole selling experience with Shian was absolutely fantastic, well above my expectations! Would definitely recommend Npnbags to everyone.
Thank you again!
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Gilly Barrett
Just bought my second and third bag from Shian.. Had to buy them both as couldn't decide!
As per first purchase, bags were beautifully wrapped and arrived the next day. Bags super, am chuffed to bits! Thank you!
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Helen
Excellent service when selling items - Shian is friendly, helpful, honest and knowledgeable. Never anything other than a pleasant experience. Thanks so much for making selling bags so effortless xx
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Amanda
I have bought quite a few items from Shian over the last 2 years and been very happy with my purchases and the fantastic service she provides.
I then took the plunge and consigned some of my collection to her. Result! A sale within the first few days and I am a very happy customer.
Keep up the good work Shian and thank you x
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Laura Lynch
Amazing friendly service, I only wish I had discovered Shian sooner to sell my bags!! I will most definitely never sell anywhere else but Naughtipidgens Nest again, the attention to detail in the listings is amazing and Shians knowledge of bags is priceless...Lovely lady - lovely website x
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Beverley
Downsize bag collection - yes
Speak to Shian - yes
Post parcel - yes
Hurray downsized - yes
Browsing only npn - yes
see something we like - yes
Oh dear - yes
Gorgeous parcel arrives -yes
Pretty pink paper and ribbon - yes
Increased bag collection - yes
Happy - YES
Thank you Shian for all you do x
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Supattanee C
Shopping at NPNBags is like Chrismas in March :)
Shian is my dream-come-true seller. Incredibly kind, strive to maximise client's satisfaction, honest and trustworthy. I have search high and low around the world making many international phone calls to acquire this AH Vaughan bag. Extremely lucky to find her here, gorgeous flawless bag. Shipping cost is very reasonable and Shian even refunded the extra shipping cost back !!
Hope to buy from the Nest again soon ❤️
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Adele
A huge thank you Shian!
Just received my first ever purchase from you. It arrived special delivery as promised today. All gift wrapped in pink paper!!
Gorgeous bag, we have already been out together! No doubt my first of many purchases from you.
Huge thanks xx
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Carolyn Hilton
Fabulous service second to none. I bought my Mulberry Double Zip Bayswater without even seeing the gallery photos as I know Shian's descriptions are always honest and accurate . Do not hesitate to purchase from this lovely lady. It's like Christmas morning receiving one of her parcels. Always wrapped beautifully and full of lovely treats. Thank you Shian. Xx
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Lorraine H
A great selling experience handled by a truly charming and professional lady. Highly recommended. Will be back for sure. Thanks again.
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libby
I have sold two bags efficiently and promptly with Shian. She offers a friendly and professional service that I plan to use again in the future. It is ow the only place I plan to make any purchases from in the future. You are in safe hands here.
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Ann
Thank you again shian for selling another bag.
The bags were professionally photographed and advertised.
You can buy and sell with confidence from Shian as I have done.
So a BIG thank you Shian I will be back again******
Lots of love
Ann xx
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Miriam
Thank you Shian.
Lots of love from The Netherlands.
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Amanda
This is my 4th visit to Naughtipidgins and Shian is always delightful to deal with. I am 100% confident that what I am purchasing is a genuine pre-loved bag, accurately pictured and described and I have never been disappointed when they arrive. Clearly as I keep coming back! Happy shopping ladies and gents! xx
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Juliette
A superlative experience, buying or selling, with Shian.....I cannot recommend highly enough. NPN is a saved search...what more can I say??!! Thank you so much.
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Katherine
Absolutely fabulous handbag and fabulous service; perfectly described and packaged, and quick delivery :) xx
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Lotta
I have just received my lovely little Mulberry handbag. It is exquisitely beautiful, with a beautiful handsome shape. Perfect and carefully packed and Shian even refunded part of the postage costs because they ended up being lower than what I had initially paid for. I'm very happy!
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Andrea
As usual, absolutely fantastic buyjng experience! Received my latest purchase, a gorgeous Chanel, over the moon with it. Been after this bag for a while and will cherish it.
Thanks Shian for your superb attention to detail and customer service.
Xxx
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Lorraine
Oh no...... within days I've gone and purchased another stunning bag. Whoever buys from the NEST will never be disappointed. Thank you Shianx
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Jill
Another fabulous purchase from Shian, beautifully wrapped, perfectly described,the quickest possible delivery, you couldn't ask for more, I am thrilled.
Thank you so much
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Pam
Fantastic professional service from Shian when selling my Mulberry bag
Thanks so much
Pam
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Sue
Absolutely delightful little Mulberry lipstick case, as always an exquisite item from Shian, and always wrapped so beautifully - like Christmas all over again, thankyou Shian, love being part of your 'Pidgin' family!!
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Liz
Just received another fabulous Mulberry from Shian. Exceptional service as before, meticulous attention to detail. NPN is absolutely fantastic - I would highly recommend. Hope to visit again in the very near future.
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Jessica
Impeccable service from Shian with friendly helpful advice prior to purchase to the actual purchase to delivery. The bag was gorgeous and for it to be wrapped up with a bow made the experience even more special so massive thanks and highly recommend NPN. Cu
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Lorraine
Just purchased 3 lovely Mulberry bags from the NEST - only intended buying one for my holiday - but I just had to keep them all!!! I've lost count on the bags I've purchased from Shian - one word AMAZING!!!!!!
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Anna
Excellent service! I am very happy with my purchase from Shian again! Thanks!
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Marissa
Purchased a gorgeous Lily from NP and couldn't be happier. Came well packaged and I received emails from Shian regarding updates as to when it would be delivered and after I received it. Already checking the website for anymore that catch my eye! Know I'll be a returning customer! :)
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Kate
Absolutely gorgeous purse, I'd say probably in even better condition than described. A very happy customer here :)
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Lucy Wagg
Highly recommend buying from NPN, this was my first ever purchase from Shian (NPN) and I have to say she has been better than anyone I've ever dealt with before!! Such a lovely lady and sells the most beautiful bags! Thank you very very much!! Hope to buy again soon Lucy xx
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Lindsay ( prefer my surname to be omitted, thanks )
Prompt and pleasant service, bag exactly as described, one happy first time customer, thanks.
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Emma Lees
Just sold my first bag through the Nest. Shian is a pleasure to deal with, made the whole process very easy. I will definitely return again, Thank you so much Shian. xx
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Rhona Paterson
Just received my beautiful Elgin. Unbelievable quality for an older bag. Love it.
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Ira
Very pleased with my Mulberry bag! An excellent & wonderful service from Naughtipidgins! I would definitely come back and recommend it to everyone.xx
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Rachael Moles
Thanks for my beautiful new LV. Very pleased :)
Perfect transaction with very quick response to emails, fast delivery and beautiful packaging!
No hesitation in recommending this wonderful seller
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Christine
I have just received my first purchase from Naughtipigins, a beautiful vintage Mulberry Blenheim to add to a growing collection. Opening the parcel was an absolute delight! The bags are clearly cherished and cared for by Shian. She offered an extremely honest, efficient and friendly service - I will without doubt buy from her again and again!
Thank you!
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Michelle
Buying and selling with the Nest is always such a pleasure. I have sold several bags and made a number of purchases and it's always such a lovely experience. Shian's customer service is second to none whether you are a buyer or a seller. I'm sure I'll be back soon. Thanks so much Shian! xxx
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Anna
I bought my third bag from Shian as the service is excellent! Everything went as well now as before. Thanks again! :)
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sarah shreeve
have just sold my mulberry bag with the shian, this is the second time i have sold through the nest, and once again it was a great hassle free experience, shian is amazing keeps you informed through the process and is a really nice person to deal with, would recommend to anyone to use the nest.
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Andrea
Just received my latest purchase from the Nest.
Absolutely over the moon with the lovely Mulberry Harriet, I will be showing her off tonight.
Shian is fab and faultless customer service is always provided to her customers. That is why I return again and again.
Thanks Shian for another wonderful buying experience.
Xxx
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Jacqui
What a faultless service Shian provides! I purchased the most beautiful Del Ray and it arrived beautifully packaged and was even nicer than the photos. Thank you so much Shian!
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Sue T
Just purchased my first Mulberry bag from Shian and all I can say is what a fabulous shopping experience this has been, thank you. The bag is beautiful and I'm now saving up for my next one!! I recommend this to anyone who wants a great buy and a great experience. XX
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Lesley
Another lovely bag delivered today. Exactly as described. A great place to shop. Thanks shian, you never dissapoint.
Lesleyx
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Angelika
My first purchase from Shian and I will definitely come back in the future. The bag was in pristine condition even though it was discontinued quite a long time ago, excellently packaged and Shian even refunded part of the postage costs because they ended up being lower than what I had initially paid for. I am a very very happy buyer!!
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Laura
Used NPN for the first time recently to sell my beautiful Chloe bag and cannot thank Shian enough for her wonderful service and attention to detail! A faultless process from start to finish!
Will definitely use NPN again in the future and have already recommended to friends & family... love it! Xx
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Monica
Just received my 4 th bag from Shian. Another lovely Bayswater! It's so wonderful to know that you can be confident that any bag you buy from Shian will be perfectly described and great quality. Thank you Shian,I'll be back!
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Liz
What can I can?! This is the second time that I have purchased a Mulberry bag from Shian and I have to say that as before it was an absolutely fantastic experience. To have so many photographs which show every detail and the description is so accurate and informative. No nasty surprises when the bag arrives unlike some websites. I can't recommend highly enough nor thank you enough for your attention to detail which makes buying a bag such a pleasure. I will certainly be back !
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Angela
Another purchase from this fab website. Great service from the lovely Shian. My bag was received in fab condition, no nasty surprises . Highly recommended .
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Angela
The service you receive from Shian is second to none, excellent communication and lovely packaging. The gorgeous Mulberry, exceeded my expectations. I would not hesitate to recommend NPN.
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Anna
Excellent service and beautiful bags, I will definitely buy from Shian in the future too! Thank you! :)
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Karen
Just had my second bag from Shian.
Perfect and beautifully packaged,very happy.
Saving now for the next one!
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Caroline
I've just bought my fourth bag from Shian so that says it all! The condition is honestly described and the ones I have bought that have been described as almost new have had no sign of wear - not to my eye anyway, but Shian will pick up something no one else will notice. Excellent service and each bag beautifully packed to make the delivery feel like the best of presents.
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Stella Felix
Purchasing a bag from Shian is a lovely experience - you won't be disappointed. Shian's attention to detail and customer service is really second to none.
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Elaine McCosh
Fantastic item and amazing first class service. Wouldn't hesitate in using NPN again
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G
I have just sold my Bayswater through Shian. Couldn't recommend NPN enough!
Shian is always so quick to reply back and so patient with answering all of my questions. The payment went through as stated and had no problems.
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Michelle
Just sold my Mulberry Alexa with Shian and couldn't be happier.
The bag was beautifully photographed and described and sold within a few days
Shian is always quick to reply to emails and always very pleasant.
I would recommend NPN to anyone wanting to buy or sell their designer items.
Thank you Shian xx
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sharon
Superb experience, bag exactly as described, accurate photos. Gorgeously wrapped and perfect delivery- couldnt do enough for me! Loely care package included too- what a great surprise. Thoroughly recommend and I'll be back!
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Andrea
Hi Shian
I just wanted to say another big thank you for the beautiful Chloe bag that I received a few days ago. Exactly as described....perfect.
The best place to buy and sell gorgeous bags xxx
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Karen
Lovely bag I am really pleased with it exactly as described. Fast efficient and super friendly service. I will definitely be back .
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Ramona G
Sixth purchase I think ... it just gets better Shian :-). You are wonderful. Great service and great experience.
Thanks,
xx
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Penny
Simply the best shopping experience you can have. Lovely, luscious bags etc. that are guaranteed to be authentic and thoroughly checked by Shian with any minor faults honestly described and disclosed by photograph, I have been a customer for some while and it is always a real pleasure to receive one of those NPN boxes with a super bag inside (and often a little surprise treat on the side!) wrapped in pink with black ribbon. Sets the pulse racing in anticipation! Great customer service. First Class. Thank you Shian.
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Claire
After just browsing, I finally found my black Mulberry to add to the collection. Shian is so attentive and the parcel was here within a day, beautifully packaged Thankyou, I'll be back again! Xx
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Lesley
I made an impulse purchase on eBay recently and had a deal of difficulty extracting a refund for something that was disingenuously described and selectively photographed. Ugh, positively the last time I'll ever be tempted to buy on eBay.
In contrast each time I've bought or sold through NPN its been a pleasure, Shian makes you feel as if you are her only client - I don't know how she does it, she's a treasure!
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Sandra
Thank you so much for the fantastic service and a beautiful MK. You take great care and time to be sure your customers are happy and I know I am, thank you Shian xx
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Linda Butler
Another beautiful Louis Vuitton bag received today and a 1st class shopping experience. Thank you NPN!
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Maxine
I ordered the choc mulberry Roxanne yesterday & it arrived today(before 1pm) well all I'll say is WOW X. Thank you,I'm glad I've found NPN 😘 XXX
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Louise
Beautiful Mulberry bag and first class service, I would highly recommend this website.
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Melissa
Love my new Mulberry Bryn bag. Wonderful condition. Arrived quickly and well packaged.
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Andrea
Just opened my latest purchase from the Nest and absolutely over the moon with my first LV bag.
Shian is just fab!
Thanks again for a wonderful experience buying from the Nest.
Xxx
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Lynda-Marie
Took delivery of another amazing lv speedy from npn that was exactly as described if not better. Love shopping with shian. I actually prefer the nest to going into the actual shop as i feel you get a better service. Your always guaranteed to get exactly what you purchase.
Thanks yet again xxx
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Maria Clausen
I can highly recommend this site! Shian provides the most personal service I have ever experienced. Definitely not the last time I have bought a beautiful bag from her.
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Megan
Many thanks to Shian for such a wonderful service. My bag arrived beautifully packaged and in super swift time. I would definitely recommend and buy from NPN again!
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Alison
Have just collected my Mulberry Bayswater and so absolutely delighted.
Shian you are wonderful and what a service.
Many thanks
Alison
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Hayley Hibbins
My beautiful bags arrived today as promised. A wonderful company to deal with, the service, care and attention is fabulous.
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Sam
Bought a beautiful Mulberry Purse. Arrived the next day beautifully packaged, exactly as described. Amazing service would recommend to everyone.
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jill
Buy or sell with Shian with complete confidence! Another fantastic experience, thank you so much!
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christine aubrey
my beautiful louis vuitton handbag arrived just as you advised. Packed carefully and as perfect as you described . I will definitely buy from naughtypidgen again Thank you Shian
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Beatrice
I've bought and sold through this fabulous site on several occasions and loved the experience. My most recent sale was just as easy and I'll certainly be back! Thank you very much Shian! X
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Kirstie
Just received my gorgeous immaculate condition Mulberry from Shian. The second time I've bought and not the last !
The items are so accurately described and arrive very carefully and beautifully wrapped so you can order with confidence and know you are buying an authentic bag.
Such a pleasure to buy from Shian, can highly recommend! Thanks again! , Kirstie xx
Thanks again, Kirstie xx
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Joanne
This fantastic lady's website is addictive as her customers are treated superbly from start to finish whether buying or selling at the Nest. Never retire, Shian!
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Sara feasey
Shian is very efficient and a great communicator. I would recommend her unreservedly.
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Denise
Another faultless transaction completed - 100% satisfaction thanks to the lovely Shian.
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Ramona G
And once again, Shian, your service is impeccable. Always a lovely experience. My Hermes Silk Maxi Twilly is here with me and I love it.
Thank you so much for providing a wonderful virtual shopping experience .. Every time!
Ramona
xx
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Laurie McFadden
My third purchase from the Nest was a Mulberry Bayswater Tote in lovely Chocolate which arrived this month. It is gorgeous and looks brand new to me. I will use it for years Each purchase from the Nest has been a pleasure -- beautiful service from Shian, handbag just as described, lovely packaging. This bag was to be a birthday present from my husband and Shian even include a Birthday card. The Nest is the Best.
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Mrs Josephine Bailey
Thank you for receipt of my lovely scarf wonderful service as always.
Josephine
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Jill
Thank Shian for your excellent service as usual, I would come back to you time & time again!
I am so pleased:)
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Lynne H
Once again I cannot praise Shian and her service at the Nest highly enough. She is lovely to deal with and I highly recommend her. I don't know how she does it - she must be Superwoman!
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Alison Woods
My second NPN purchase and the experience both times has been faultless. The bags themselves are described and photographed in such detail you know exactly what you are buying, and Shian's faultless service makes the whole thing the perfect treat!
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Colin
We recently sold a bag on Naughtipidgins. The service was excellent and Shian could not have been more friendly. Highly recommended.
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Maureen
Thank you Shian for another wonderful shopping experience at NPN. Faultless from purchase to receipt of the beautiful Anthony and Bag charm ...love them both.
Will be checking into the Nest again soon.
Thank you Shian xxx
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sarah shreeve
dealing with shian at the nest has been a great experience, she keeps you informed all through the process of selling your bag, the service she offers is the best and i would recommend to anyone to use the nest as i would again, an absolute pleasure and a very nice person.
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Nina W
Buying and selling with Shian is nothing, but a pure joy! Everything goes smoothly from the start to the end! She is simply the best!
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Anne Bayliss
My very beautiful Michael Kors Fulton bag came within one day, beautifully wrapped in tissue and pink paper with a purple ribbon. It was as exciting as any Christmas pressie. The bag is pristine and possibly better than it looked on the photo. The customer service is the sort no longer seen on the high street, but found readily when you deal with Shian! Many thanks x
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Katherine Ashworth
Popped my Mulberry cherry with fabulous friendly and personal service, all wrapped up in pink paper and purple ribbon. Great experience shopping with you! A trustworthy and highly recommended seller! Thank you and I will be back very soon.
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Helen
Another lovely purchase from npn, beautifully packaged and lovely customer service. Would highly recommend. H.
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J
Thank you for s fabulous bag. Fabulous service and 100% honest description. Wouldn't buy from anyone but Shian. Highly recommended. Will be back again soon !
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Gillian Barrett
Just received my bag, I love it! Next day delivery and beautifully packaged. I've got a new favourite!
Thank you!
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Fiona K
I am now on my 3rd purchase from NPN and would recommend Shian to others in an instant. Impeccable service with the personal touch. Thanks Shian x
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Barbara
A lovely item.
Always a pleasure to purchase from you
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Angela
Straightforward purchase. Great bag. Great seller. Thank you
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Jane
This is my 5th purchase and as always the customer service was super. The personal touches stand out and rival anything I've experienced from any other business. That's why I come back!
As always, thank you Shian!
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Paula
One of the things that really impresses me about Shian and Naughtipidgins Nest is that the service is the same whether you buy a handbag or a key chain - exceptional. I have both purchased from and sold (to and through) NPN. I keep coming back because the experience is always such a good one. Thank you for another lovely transaction!
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Lorraine
Highly Highly recommend - I've just purchased two bags and two purses - they are amazing and so is Shian - thank you.
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Andrea
Another wonderful experience buying from the Nest!
I have purchased a few items now and the customer service that Shian provides is always excellent.
I have also sold on the Nest which was as expected a great hassle free experience.
I highly recommend the Nest for buying and selling.
Thanks Shain, I will be back soon :-) x
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Gail Isted
Thank you for my lovely parcel of daria -ness, so beautifully presented ... bless her she has had her 2nd Mulberry unwrap to a delighted me! and is part of my collection now! We will make her very happy and take great care of her xx
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Lesley
Just received my first bag from NPN, what a delightful way to shop, it arrived beautifully wrapped. Don't know why I have only just found this site, I will definitely be buying again. Thank you.
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Julie
Once again a wonderful service and lovely bag thank you Shian
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Sarah Hirst
I cannot recommend naughtipidgins enough, both to buy and sell from! I have sold 4 bags (and bought many more) with Shian and it was a completely hassle free process. Shian is an absolute pleasure to deal with.
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Karen Jones
This was my first purchase and I am so delighted.
Shian gives such a personal service and I am now addicted to the website!
My bag arrived this morning, beautifully wrapped, looking forward to
showing it off.
Thank you 😃
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Alexandra
I trust Shian absolutly and never hesistate buying beautiful bags from her. Shian runs the most brilliant service with fabulous stock and wondeerful personal service. Thank you once again Shian...xxxxx
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Amanda
You can trust Shian completely. All her products are honestly described and every item I have ordered from her has arrived the next day, beautifully packaged. I have no qualms ever about ordering from her site. Just wish I had enough spare cash to do it more often! Thank you Shian x
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Shona
I bought a gorgeous Hermes Kelly bracelet and I'm delighted with it. This was my first purchase from the Nest and I'm sure it won't be my last. Thanks Shian x
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Siobhan lee
Thank you so much for my beautiful mitzy! Arrived the next morning after purchasing, beautifully wrapped. Amazing service and will be buying again soon. Thank you shian love siobhan xx
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Mhari McGlinchey
#once again, truly wonderful service from Shian. Bag was sent out straight away and arrived carefully packaged and beautifully wrapped. This is my second purchase and I'm sure it won't be my last
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CP
Started off small with a Mulberry heart coin purse and just moved on to a stunning Alexa. I couldn't be happier!! Beautifully packaged parcels with items exactly as described. All with such a friendly seller..... What a combo! Although it is a bit love / hate as I find I have become obsessed with monitoring the new arrivals page... help!!!!!!
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Lorraine
I've really lost count on how many fabulous bags, purses I've purchased from the one and only Shian. Carry on selling so I can keep buying. Thank you.
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Gloria
Have just received my gorgeous, gorgeous Mulberry. It arrived beautifully packaged (like a present!) and with lovely correspondence. The service, and the bag, have been so good that, unfortunately for my bank balance, I'll be back!!!
Thanks so much Shian
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Naomi
I can't recommend highly enough. Mulberry bag and bracelet exactly as described and so beautifully wrapped. I ordered yesterday and they arrived today. The communication was fantastic. ......If only more people offered such incredible service.
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Ann
Thank you Shian for my LV bag, she is lovely and came beautifully wrapped. I have purchased and selling through the nest. Shian is a lovely person and I trust her, I highly recommend Naughtipidgins.
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Jackie
Thanks Shian for all that you do, I have bought from and sold through Shian, and everything she does it just brilliant xx thanks for offering such a great service and shop to us all xx
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Christine Berrill
Just got my pistachio Lily in the post, so delighted with her! The purchase was made so easily and handled so well I could just look forward to the event of receiving her; which was made all the more special by the time and care taken by Shian. Many Thanks!
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Rebecca Rembridge
Shias,
What can I say other than thank you!
I receive my gorgeous Bayswater this morning, it's gorgeous, I have waited a long time for one of these!
It felt such a great to. E able to afford one, that was made even more special by the time and effort you put in wrapping it so beautifully.
I will definitely be shopping with NPN again.
Rebecca xxxx
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Penny Butler
My fab new Mulberry purse arrived this morning. I love it and the great service from NPN.
Always arrives quickly and beautifully packed.
Thanks NPN
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PC
It's an absolute delight selling with Shian, She makes the whole process so easy and I can't recommend her enough. Thank you again Shian.
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Dawn Roe
Love my loopy leopard pink bayswater bought for me from the nest. Now my partner has the site bookmarked my collection can grow. Beautifully packaged, super fast delivery. overall a fantastic service at great prices. I would recommend to all my friends but im keeping the nest a secret.
Love love love xx
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Marie
Shian offers a superb service, hassle free and so much easier than selling a bag yourself on ebay or other channels. I posted my bag off and that was my work done. Shian takes such care and effort over her pictures and descriptions of the bags. My bag sold quickly and the money was in the bank as soon as the return period had ended. I'd highly recommend NP Nest to sell your unwanted/unused handbags.
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Julie
I am a seller and was delighted with Shian's service, very helpful and professional. I would not hesitate to sell through her again.
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Catherine
Marvellous transaction thanks! Shian's descriptions are wonderfully detailed and accurate...it's been a pleasure doing business through the Nest. Shian's advice was invaluable and the prompt/attentive e-mails make you feel like a very valued customer. Much appreciated thank you, and I know I'll be back...xxx
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Alexandra Goldsmith
A beautiful red Bayswater arrived today, beautifully wrapped. Shian runs such a wonderful service, it is a joy to buy from NPN...Thank you so much once again Shian...xxx
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Toni
Purchasing from Shian is always a pleasure. I would recommend her service and her items to anyone, without hesitation. Cannot say enough nice things.
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Ann
Shian thank you for the lovely DelRey she came beautifully wrapped and I love her. I have had a few purchases from Shian and I would always trust her for buying and selling authentic designer bags.
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Yiota Nicolaou
Shian provides Such lovely service, professional and friendly. My lovely bag came as described and so fast! I highly recomend NPN, I already can't wait to buy another bag!
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Sen
Delighted with my new bag and with Shian's professional and friendly service. Most recommended!
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Kate
Shian is very professional person. I've received high quality service with assistance to sell my Chanel bag. Thank you so much!Great and pleasant experience. Highly recommend!
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Kathryn howe
amazing service from Shian- sold my bags within a week of them appearing on the site, got a great price, hassle free, no issues, very happy!
cannot recommend her highly enough to buy from and sell to :)
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Karen Garrett
Thank you Shian for making the selling of my Mulberry bag such a pleasant experience!
Such a lovely and professional service from start to finish. Cannot recommend you enough, thanks again.
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Andrea
Received my balenciaga bag a couple of days ago. Absolutely gorgeous and wrapped beautifully. I have used her already and I know it will be a bag that I use alot.
As usual faultless customer service from the lovely Shian.
The best buying experience and I will be back for sure.
X
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Andrea
Another wonderful experience buying from the Nest.
Received the most beautiful Chanel Crave bag a couple of days ago, wrapped with such care and attention.
Shian is such a lovely person to deal with and her customer service is the best.
Thanks Shian x
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Ena
Received a stunning and beautifully packed Balenciaga Purse this week.
As always: all my expectations have been surpassed!
Thank you, Shian! <3
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Christine (wee drop o' bush)
I just received my Lulu Guinness gold glitter lovely lulu lips pouch from NPN and I'm in 7th heaven. It's perfect and Shian had it packaged so beautifully that it was a real treat to open. I will definitely purchase from NPN again, highly recommended.
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Fiona
I received my lovely Balenciaga Day today. The bag was shipped to San Francisco without any problem. The bag was carefully packed and it looked as good as described. Shian is knowledgeable and very sweet. I will come back for another bag in the future.
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SRF
I received my order of a Mulberry purse and as I anticipated it is stunning. Quick delivery and outstanding customer service. Genuine products from a trustworthy seller. A seamless transaction and I would definitely buy again.
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Jennifer
Found this site by recommendation from a friend who bought her Mulberry from here. Received my beautiful Prada Bauletto a few weeks ago. First class service from the lovely Shian. From the prompt updates to the little details included in the wrapping of the bag. Very pleased, will definitely come back for future purchases! :)
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Valerie Brown
Received today gorgeous Coco Chanel pleats hobo messenger bag from Shian.
Once again international shipping to Florida fast and immaculate packaging, wouldn't use anyone else to purchase bags from after moving from UK.
Thank you Shian
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Karen Tomlinson
Just received my Dior evening bag and wow it is gorgeous. Prompt delivery and excellent service. Bag exceeded expectations. Would def purchase from here again.
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Lynne Lumb
I have just received my beautiful Louis Vuitton bag and as usual it exceeded my expectations. Shian's wonderful photos and detailed descriptions allow you to make a very informed choice when browsing in this online boutique.
I have sold, purchased and returned items through the Nest and it has always been a smooth and stress free experience.
Can't recommend enough. Buy and sell with confidence.
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Katie
I have nothing but praise for this fabulous site I comtletely love my new Mulberry Cookie Bayswater and the whole shopping experiance was wonderful. Shian is lovely and keeps the customer informed throughout the whole process, her attention to detail and the way my item was lovingly wrapped and presented made recieving my bag extra special. I can not recommended Shian's site enough.mperfect buying experiance, thank you x x
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Helen
A perfect shopping experience ... Shian found my 'most wanted' bag and was so lovely to deal with. Only wonderful things to say ... so good to find someone who puts so much attention into their customer service. Thank you again and again!!
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Emma
By far the nicest shopping experience I have ever had! After a long time looking at the many beautiful bags on the site, the one I had been waiting for arrived! Shian was fantastic when it came to emails, and made me feel as though nothing was any trouble. When my bag arrived it was packed very well and safely, and was beautifully wrapped. It was like getting a really lovely present! I would not hesitate to recommend Shian
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Ena
It is always a pleasure to look onto this side and to enjoy the very carefully taken pictures...
Shian is the best to answer any questions concerning leather, colour shade etc. and helps with her never endling patience and knowledge.
I love purchasing from (and selling through) the nest!
I'm sure (or should I say "afraid"?) there'll be much more purchases...
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Lesley
A very genuine website. Shian very helpful and easy to deal with and everything is described as so. Also delivery as stated. A lovely place to shop. What you see is what you get. Thank you.x
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Stephanie
Amazing service from start to finish. Shian is so friendly and reassuring; kept me updated all the way through the selling process. I'm looking forward to visiting the nest again soon.
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Maarit VikstrΓΆm
Safe and easy way to buy a used designer bag. What You see is what You get. And Shian is really helpful and lovely person to deal with.So many thank`s again for my newest Mulberry bag, I just love it ! See You soon again :)
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Denise
Selling through the nest has to be THE number one method for rehoming a designer bag! A superb service from the lovely Shian. Faultless from start to finish. Thank you so much Shian.....
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Erica
An absolute delight from start to finish. Wonderful service and a gorgeous bag. My first from the nest but definitely not my last. Thank you.
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Sally
Marvellous Mulb no. 5 from Shian! Descriptions from the Nest are accurate and customer service exemplary. A thoroughly pleasurable, risk-free, retail experience.
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Zena Wallace
I wouldn't like to say how many bags I've bought from Shian, just in case my husband reads this! However, I keep coming back, because every purchase has been exactly as described, in fact I sometimes can't find the small issues she has described and photographed. I've never ever been disappointed, but I am frequently delighted by the condition of the bags I've bought.. Wouldn't hesitate to recommend. Always a delight to chat via email too. Zx
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Dominique Bell
Shian is an absolute pleasure to chat to via email, she's so lovely!
This is the second time I have bought from Naughtipidgins Nest and I doubt it will be the last. Postage is always super fast and the parcel you receive.... well it's better than Christmas!
As others have mentioned, Shian's detailed descriptions are second to none. I have every confidence that when I buy a bag from her that it will be exactly as described.
Love Naughtipidgins Nest, love Shian and love both my bags from her! Would recommend to anyone :)
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K Ingram
This was my fifth purchase from Shian and I will definitely be back! As ever her personal service is perfect - from engaging and informative emails, to beautifully packaged and promptly delivered goods. My Prada is beautiful and maybe the start of a new favourite brand!
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Eva
Thank you, Shian, for another wonderful Mulberry beauty, she is even lovelier than I expected.
A perfect transaction from start to finish - as always.
I love buying from Shian.
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Tracy
My third visit to the nest and I am now the proud owner of the Emerald Green Mulberry Smithfield. Once again, I was made to feel like I was the only customer being dealt with 😄 such a wonderful service- I am already saving up for my next visit!!! Thank you and see you soon!
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Monica
Shian,thank you. Another fantastic handbag arrived yesterday,it's such an event to unwrap the parcel,so beautifully packaged. Then the bag itself,wonderful! The whole purchase process is so good, from start to finish. Thank you for the little extra too.
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kathryn
just received my Mulberry Margaret bag, am in love! probably the nicest bag I've ever seen! impeccable service, great packaging, and chocolate too! cannot recommend the lovely Shian highly enough.